FestivalPro Review: Overview, Features, Pricing & Alternatives in 2025

Event chaos doesn’t have to be your headache.

If you’re hunting for event management software, you know how complicated it gets coordinating artists, vendors, staff, and ticket sales—all while trying to avoid last-minute surprises.

But here’s what bites the most: important details keep slipping through the cracks, leading to wasted hours chasing emails and fixing avoidable mistakes.

FestivalPro stands out by bringing every aspect—from artist contracts to ticketing and vendor logistics—into a single, organized dashboard, so you stop juggling ten tools and endless spreadsheets.

In this review, I’ll break down exactly how FestivalPro can simplify your entire festival planning process and let you focus on what actually matters.

You’ll find out in this FestivalPro review how the main features work, what pricing really looks like, and how FestivalPro compares to other popular platforms—crucial if you want to pick the right tool.

You’ll leave with the insights and features you need to confidently pick your next event management solution.

Let’s get started.

FestivalPro Overview

FestivalPro acts as a dedicated command center for complex festival planning. Based in the UK, I’ve seen them refining their all-in-one solution for event organizers since 2012.

What I find most compelling is their specific focus on music festivals and similar large-scale public events. They don’t try to serve corporate conferences, which gives them a much deeper, more practical understanding of your unique logistical challenges and workflows.

Recently, I’ve noticed they’ve added more depth to their artist, vendor, and staff management modules. Through this FestivalPro review, you’ll see how these enhancements directly support complex planning.

Unlike ticketing-first platforms like Eventbrite or massive enterprise systems like Cvent, FestivalPro prioritizes a single system for logistics. I find this focus makes it far less overwhelming, and it feels built by people who’ve actually run a festival.

They typically work with independent festival organizers and event production companies of all sizes that need one system to manage artists, vendors, staff, and ticketing without chaos.

From my analysis, their entire strategy centers on creating a single source of truth for your whole event team. This focus on operational control helps you finally ditch the disconnected spreadsheets that cause so many last-minute problems.

Now let’s examine their capabilities.

FestivalPro Features

Is event planning overwhelming your entire team?

FestivalPro features are designed to streamline every aspect of festival management, helping you orchestrate flawless events. These are the five core FestivalPro features that truly simplify large-scale event logistics.

1. Artist Management

Dealing with scattered artist information?

Managing artist contracts, riders, and schedules across multiple spreadsheets can lead to frustrating miscommunications and delays.

FestivalPro’s Artist Management module centralizes everything, from deal memos and gate accreditation to tracking dietary requirements and performance fees. From my testing, the ability for agents to upload tech specs directly is a huge time-saver. This feature ensures artists and organizers are always on the same page.

This means you can ensure every artist has a smooth experience, making your event look professionally organized and reducing last-minute stress.

2. Vendor Management

Struggling to keep track of all your vendors?

Coordinating numerous exhibitors and ensuring compliance can be a major headache, especially when managing invoices and health documents.

The active Vendor Management system lets you set fees, distribute health and safety documents, allocate tickets, and even arrange vehicles. What I love about this approach is how it streamlines compliance and on-site operations effortlessly. This feature is a game-changer for large events.

The result is your team can manage all vendor interactions efficiently, ensuring everyone meets requirements and operations run smoothly.

3. Ticketing System

Is your ticketing system limiting your revenue?

inflexible ticketing options can prevent you from maximizing sales and adapting to demand, leaving money on the table.

FestivalPro offers comprehensive ticketing, supporting multiple ticket types, tiered pricing, and automatic redirection to the next tier when one sells out. Here’s what I found: the e-ticket and name collection options are incredibly flexible. This feature gives you total control over sales.

What you get instead is a powerful system that maximizes your ticket revenue and provides a seamless purchase experience for your attendees.

4. Staff, Volunteer, and Contractor Management

Worried about secure access for your team?

Managing varied team roles and ensuring information security with different access levels can become a logistical nightmare quickly.

FestivalPro allows unique logins with customizable access levels for organizers, stage managers, and more, restricting views of sensitive data like artist fees. This is where FestivalPro shines, providing granular control over data access for your entire workforce. This feature is vital for security.

So as a manager, you can coordinate your workforce effectively while ensuring sensitive information remains confidential and secure.

5. Event Scheduling & Stage Management

Is your event schedule a constant juggling act?

Coordinating complex stage lineups, turnaround times, and dressing room assignments manually can lead to conflicts and disorganization.

The intuitive Event Scheduling & Stage Management interface lets you organize schedules, manage lineups, and assign dressing rooms to avoid conflicts. From my evaluation, the ability to sync all data and download tech specs for each stage is incredibly powerful. This feature keeps everyone informed.

This means you can achieve a perfectly synchronized event, ensuring every performance runs on time and without any on-site surprises.

You’ll appreciate how these FestivalPro features work together as a cohesive event management platform, eliminating the need for disparate tools.

FestivalPro Pricing

Struggling to navigate confusing software costs?

FestivalPro pricing follows a transparent tiered model, making it straightforward to understand and budget for your event management software needs.

Plan	Price & Features
Entry Plan	$50/month (billed annually at $600) • Artist & Vendor Management • Event Ticketing (2% Stripe fee) • 1 User, 500MB Storage • 500 Bulk Emails/month
Basic Plan	$99/month (billed annually at $1188) • Everything in Entry Plan • 5 Users, 1GB Storage/year • 1,000 Bulk Emails/month • 5 Assisted Support Sessions
Medium Plan	$165/month • Everything in Basic Plan • 5 Users, 2GB Storage/year • 2,000 Bulk Emails/month • 5 Support Sessions (48hr response)
Large Plan	$299/month • Everything in Medium Plan • 20 Users, 5GB Storage/year • 5,000 Bulk Emails/month • 15 Support Sessions (24hr response)

1. Value Assessment

Great value for event organizers.

From my cost analysis, FestivalPro offers comprehensive features like artist and vendor management across all tiers. What impressed me is how the pricing scales with your storage and email needs, ensuring you only pay for what your event truly requires without unnecessary expenses.

This means your budget gets a predictable and manageable cost for essential event management tools.

2. Trial/Demo Options

No free trial, but custom options.

FestivalPro currently does not offer a free trial period to test the platform directly. However, what I found is that custom pricing for multi-event options is available upon request, which implies you can discuss your specific needs directly to ensure a good fit before committing.

This helps you evaluate custom solutions before committing to full pricing if your needs are complex.

3. Plan Comparison

Choosing the right plan is key.

The Entry Plan is great for smaller events, while the Large Plan caters to extensive festival operations with more users and storage. What stands out is how each tier builds upon core features, allowing you to upgrade seamlessly as your event grows or your needs expand.

This helps you match pricing to actual usage requirements, avoiding overpayment for unused capabilities.

My Take: FestivalPro’s pricing strategy provides clear, scalable options, making it well-suited for event organizers who need predictable budgeting aligned with their event’s size and complexity.

The overall FestivalPro pricing offers clear, scalable value for diverse event management needs.

FestivalPro Reviews

What do real customers actually think?

This customer reviews section analyzes real user feedback and experiences with FestivalPro, providing balanced insights into what actual customers think based on various FestivalPro reviews.

1. Overall User Satisfaction

Users seem overwhelmingly satisfied.

From my review analysis, FestivalPro users consistently report high satisfaction, often praising its comprehensive nature. What impressed me most is how many users find it indispensable for operations, making it hard to imagine their music office without it.

This suggests you can expect a highly valued tool for streamlining your event management.

2. Common Praise Points

The comprehensive features receive high praise.

Users frequently highlight the software’s robust features like artist and vendor management, calling them highly beneficial for streamlining operations. From customer feedback, the “outstanding” customer support consistently stands out, with quick responses and a willingness to implement requested features.

This means you’ll likely benefit from an all-in-one solution with excellent backing.

3. Frequent Complaints

A learning curve is often mentioned.

While the interface is user-friendly, some reviews note an initial learning curve, especially for those new to event management software. What stands out in feedback is how initial setup can be time-consuming for larger festivals, requiring input of many details.

These challenges seem like minor hurdles, considering the long-term efficiency gains.

The overall FestivalPro reviews reflect genuine user satisfaction with minimal setup considerations.

Best FestivalPro Alternatives

Navigating the many event management platforms?

The best FestivalPro alternatives include several strong options, each better suited for different event scales, budget considerations, and specific feature priorities you might have.

1. Cvent Event Marketing & Management

Managing very large-scale corporate events?

Cvent excels for enterprise-level conferences or corporate events requiring extensive marketing automation and CRM integrations that go beyond typical festival needs. From my competitive analysis, Cvent offers broader marketing and analytics capabilities compared to FestivalPro’s specialized focus, albeit at a higher cost.

Choose Cvent if your event scale demands comprehensive marketing and advanced analytics beyond festival specifics.

2. Whova

Is attendee engagement your top priority?

Whova shines when you need a robust mobile app experience focused on networking, personalized agendas, and interactive features for your attendees. What I found comparing options is that Whova provides superior attendee engagement features, making it ideal for events where interactive participant experience is crucial.

Consider this alternative if maximizing attendee networking and a strong mobile app are paramount for your festival experience.

3. Eventbrite

Need simple ticketing and broad audience reach?

Eventbrite is a strong choice for straightforward ticketing and event promotion, especially if you want to leverage its large existing audience and easy-to-use interface for various event sizes. Alternative-wise, Eventbrite simplifies ticket sales and marketing outreach, though it lacks FestivalPro’s deep back-end logistics for complex festivals.

Choose Eventbrite if your primary need is quick, efficient ticketing and widespread promotion for a range of event types.

The best FestivalPro alternatives depend on your specific event’s scale and core requirements, not just feature counts.

FestivalPro Setup

Is FestivalPro implementation a major undertaking?

Setting up FestivalPro requires a thoughtful approach, as this FestivalPro review will detail. While designed for “out of the box” usability, it’s crucial to set realistic expectations for deployment.

1. Setup Complexity & Timeline

Expect an initial learning curve.

The initial FestivalPro implementation for larger events, including inputting detailed artist and vendor data, can be quite time-consuming due to the sheer volume. From my implementation analysis, assisted setup processes can significantly reduce onboarding time, but core data entry remains your responsibility.

You’ll need to allocate dedicated time for data migration and configuration, especially for your first festival cycle.

2. Technical Requirements & Integration

Consider your current tech ecosystem.

FestivalPro is a cloud-based solution, accessible via web browser and mobile apps (Android/iOS), so hardware requirements are minimal. What I found about deployment is that limited direct CRM or email marketing integrations mean you might need manual data transfer for certain workflows.

Plan for potential workarounds or additional tools to bridge integration gaps, especially if you rely heavily on other platforms.

3. Training & Change Management

User adoption requires clear internal communication.

While user-friendly, there’s a learning curve, particularly for new event management software users. From my analysis, tutorial videos and walkthroughs are essential resources to help your team navigate new processes and maximize the platform’s features effectively.

Invest in internal training sessions and champion users to smooth the transition and ensure your team fully embraces the new system.

4. Support & Success Factors

Reliable vendor support is a critical asset.

FestivalPro offers responsive support, typically responding to tickets within 8 business hours, and even providing assisted setup via video calls. What I found about deployment is that their willingness to implement requested features is outstanding, showcasing a commitment to user success beyond just troubleshooting.

Plan to utilize their support tickets for focused assistance and leverage their proactive problem-solving approach for successful implementation.

Overall, your FestivalPro setup will be manageable with proactive data preparation and team training, supported by responsive vendor assistance.

Bottom Line

Should you invest in FestivalPro for your event?

This FestivalPro review synthesizes my comprehensive analysis, offering a clear final recommendation to help you understand who should use this software and why.

1. Who This Works Best For

Festival organizers seeking an all-in-one solution. FestivalPro is ideal for managing music, food, literary festivals, and multi-centered events, especially those requiring intricate artist, vendor, and staff coordination. What I found about target users is that organizations needing a centralized hub for complex operations will find immense value, eliminating scattered information. Your team will succeed if you’re an event manager or festival director needing robust, specialized tools for large-scale event logistics.

2. Overall Strengths

Comprehensive features significantly streamline operations. The software succeeds by offering all-encompassing modules for artist, vendor, staff, and ticketing management, centralizing critical information and tasks. From my comprehensive analysis, its all-in-one nature dramatically improves operational efficiency and reduces manual effort across various festival departments. These strengths translate into streamlined workflows, improved coordination, and ultimately, a more smoothly run event for your organization.

3. Key Limitations

Initial setup requires notable time investment. While powerful, new users may face a learning curve and dedicating time for initial setup is necessary, particularly for larger festivals. Based on this review, limited native integrations with external CRM or email marketing tools might require workarounds for organizations heavily reliant on those systems for their campaigns. I find these limitations are manageable trade-offs for the specialized functionality you gain, rather than fundamental barriers to successful implementation.

4. Final Recommendation

FestivalPro earns a strong recommendation for specialized events. You should choose this software if your priority is managing complex festivals or large-scale events with a dedicated need for comprehensive artist, vendor, and staff coordination. From my analysis, this solution shines for multi-faceted event management where an all-in-one platform is crucial for success and efficiency. My confidence level is high for dedicated festival organizers, but decreases for smaller, simpler event needs better served by basic ticketing solutions.

This FestivalPro review shows strong value for dedicated festival organizers, confidently recommending it for those requiring its specialized, all-in-one capabilities.

See If FestivalPro Fits Your Needs →