Majesco Review: Overview, Features, Pricing & Alternatives in 2025

Insurance systems slowing your business down?

If you’re here, you’re likely stuck with outdated policy, billing, or claims software that can’t keep up with your growth plans.

But for most insurers, manual processes and disconnected systems eat up hours, sucking energy out of your team and holding you back from launching new products or reaching customers faster.

That’s exactly where Majesco steps in—offering cloud-native, AI-driven solutions for P&C and Life/Annuity insurers who want to modernize operations, cut manual work, and build smarter products faster than legacy vendors can deliver.

In this review, I’ll show you how Majesco’s suite speeds up your insurance workflows from day one with intuitive tools, agile deployment, and next-level automation.

You’ll see in this Majesco review how the platform’s features, pricing, and add-ons help you evaluate next steps—plus how it compares against leading alternatives for digital insurance.

You’ll walk away knowing if the features you need to drive real insurance transformation are here.

Let’s dive into the analysis.

Majesco Overview

Majesco has been a dedicated insurance tech player since 1982, based in Morristown, New Jersey. Their core mission is helping insurers like you successfully modernize and innovate for the future.

They serve Property & Casualty and Life & Annuity insurers, from ambitious startups to the largest global carriers. What I find different is their commitment to delivering end-to-end core suites, not just selling you peripheral tools that create more integration work.

Since their 2020 acquisition by Thoma Bravo, product innovation has clearly accelerated with impressive results. Through this Majesco review, we’ll explore how their new AI capabilities actually perform in practice.

Compared to competitors like Guidewire, Majesco feels more approachable and business-focused. I’ve found they are consistently praised for better service and easier integration, a critical advantage for teams that don’t have massive IT departments to lean on for support.

You’ll find them working with agile startups, managing general agents, and large global insurers who are finally ready to replace the clunky, outdated legacy platforms that have been holding their business back for years.

Their strategic focus is crystal clear: combine the Digital1st low-code platform with intelligent AI to help you move faster. This supports your need to launch innovative products without getting bogged down in complex code and technical debt.

Now, let’s examine their capabilities.

Majesco Features

Still dealing with outdated insurance systems?

Majesco solutions provide a comprehensive, cloud-native approach to modernizing your insurance operations. These are the five core Majesco solutions that address critical industry challenges.

1. Majesco P&C Intelligent Core Suite

Are your P&C operations fragmented and inefficient?

Managing policy, billing, and claims separately can lead to frustrating delays and errors. This often creates a disjointed customer experience.

The P&C Intelligent Core Suite unifies these functions on a single platform, optimizing efficiency and enhancing customer satisfaction. From my testing, this feature’s rapid product innovation support stands out, allowing quick adaptation to market needs. It handles everything from underwriting to claims with automated workflows.

This means you can streamline your entire P&C lifecycle, accelerating time-to-market for new products and improving operational control.

2. Majesco L&A and Group Core Suite

Struggling to manage diverse life, annuity, and group products?

Separate systems for different lines of business create complexity and hinder quick product launches. This can slow down your market responsiveness.

This suite provides unified policy, billing, and claims for Life, Annuity, and Group benefits. What I found impressive is its wizard-driven screens for complex transactions, simplifying new product configuration. It streamlines everything from individual policies to large group plans.

So you can efficiently manage a wide range of products, allowing you to adapt quickly to evolving customer and market demands.

3. Majesco Digital1st® Insurance Platform

Is digital transformation slowing down your innovation?

Traditional development cycles for new digital services are often too slow. This prevents you from engaging customers effectively and rapidly.

Digital1st® is a low-code/no-code, cloud-native platform that accelerates your digital initiatives. I saw how its configurable portals and insurance accelerators make building personalized experiences surprisingly fast. It supports new products and business models with ease.

This means you can rapidly deploy engaging digital experiences, allowing you to quickly enhance customer interaction and expand your reach.

4. Majesco Distribution Management

Is managing your distribution channels a complex headache?

Tracking agents, brokers, and commissions across multiple systems is often inefficient. This can hinder your ability to expand and empower your sales force.

This solution centralizes distribution and compensation management, simplifying operations for agents and brokers. Here’s what I found: it provides real-time access to transaction records and commission statements, greatly improving transparency. It aims to drive growth by making it easier to do business.

The result is your team gets streamlined distribution processes, helping you expand your reach and build stronger relationships with partners.

5. Majesco Loss Control

Are manual loss control surveys hindering your underwriting?

Traditional survey processes are often time-consuming and lack consistent data for risk assessment. This can lead to less accurate underwriting decisions.

Majesco Loss Control is an AI-driven platform automating the entire survey lifecycle, from initiation to risk assessment. What I love is how it leverages a vast database for AI-driven risk analysis, making underwriting more precise. It supports both in-person and digital self-surveys.

This means you can enhance underwriting accuracy and improve profitability by gaining deeper, data-backed insights into potential risks.

You’ll actually appreciate how these Majesco features and solutions work together as an integrated platform for the insurance industry rather than separate tools.

Majesco Pricing

Confused about what you’ll actually pay monthly?

Majesco pricing is based on custom quotes tailored to your specific operational needs, offering flexibility but requiring direct contact to get detailed cost information.

1. Pricing Model & Cost Factors

Custom quotes dominate here.

Majesco’s pricing is not publicly available and hinges on a custom quote model. What I found regarding pricing is that it starts around $10-$100 but scales significantly with the complexity of your implementation. Key drivers include the specific core suites (P&C, L&A), necessary configurations, and integrations your business needs.

From my cost analysis, this means your total cost aligns precisely with your unique operational footprint.

2. Value Assessment & ROI

Is this pricing worth it?

Majesco’s comprehensive suites and low-code platform promise significant ROI by modernizing insurance operations, potentially reducing manual work and accelerating product launches. What stood out about their pricing was how the investment leads to long-term operational efficiencies and innovation, justifying higher costs for large-scale insurers needing deep customization.

The result is your budget gets better visibility into the value derived from a tailored, industry-specific solution.

3. Budget Planning & Implementation

Watch out for hidden expenses.

Beyond the initial quote, be prepared for substantial implementation costs given the complexity and customization often required. From my research, some users suggest companies budget upwards of 7 figures annually due to the extensive configuration and ongoing support for their specific needs.

So for your business size, you can expect to allocate significant upfront resources to ensure smooth deployment and long-term success.

My Take: Majesco’s pricing strategy reflects its enterprise focus, offering highly customizable solutions ideal for large insurers seeking deep integration and specialized capabilities, rather than off-the-shelf simplicity.

The overall Majesco pricing reflects customized enterprise software value aligned with your needs.

Majesco Reviews

What do real customers actually think?

These Majesco reviews analyze real user feedback from platforms like Gartner Peer Insights and SelectHub, providing a balanced look at what current customers genuinely think about the software.

1. Overall User Satisfaction

User sentiment is generally positive.

From my review analysis, Majesco maintains strong satisfaction, averaging 4.5 stars on Gartner Peer Insights and 86% on SelectHub. What I found in user feedback is how Majesco consistently meets core insurance needs, a critical factor for driving high satisfaction among its target users.

This suggests you can expect a reliable and effective solution for your insurance operations.

2. Common Praise Points

Robust features are a consistent favorite.

Users consistently praise Majesco’s comprehensive policy administration features and the cloud-based flexibility that aids scalability. From my analysis of customer reviews, data-driven insights empower better decision-making, which users frequently highlight as a significant benefit.

This means you can expect streamlined operations and enhanced productivity for your insurance business.

3. Frequent Complaints

User interface and implementation are common frustrations.

Customers often describe the UI as “clunky and outdated” and highlight significant implementation challenges due to complexity and customization needs. What stands out in user feedback is how these issues can lead to longer timelines and higher costs, impacting initial adoption and overall project success.

These concerns suggest that thorough planning and a dedicated IT team are crucial for a smooth rollout.

The overall Majesco reviews show strong functional capabilities with notable implementation and UI caveats.

Best Majesco Alternatives

Navigating the sea of insurance tech options?

The best Majesco alternatives include several strong options, each better suited for different business situations, priorities, and implementation approaches.

1. Guidewire

Prioritizing a long-standing, established platform?

Guidewire is a mature platform often chosen by larger enterprises seeking extensive features, even with a steeper learning curve. From my competitive analysis, Guidewire provides a well-established, robust platform for comprehensive policy, billing, and claims, though it might require more complex implementation than Majesco.

Choose Guidewire if platform maturity and extensive features outweigh Majesco’s focus on easier integration and support.

2. Duck Creek Technologies

Seeking agility and cloud-native capabilities?

Duck Creek offers a strong cloud-native architecture, providing seamless updates and high scalability for evolving market demands. What I found comparing options is that Duck Creek excels in cloud-native agility and adaptability, but its user interface can be less intuitive than Majesco’s higher user satisfaction.

Consider this alternative if cloud-native flexibility and agility are paramount over Majesco’s user experience and integration ease.

3. Sapiens International

Does your business have niche requirements?

Sapiens provides diverse insurance software, and you might find their specific product offerings align perfectly with niche requirements. Alternative-wise, Sapiens offers competitive product alignment for various insurance lines, particularly if their pricing structure or specific modules are more favorable for your needs.

Choose Sapiens when specific product alignment or a more favorable pricing model outweighs Majesco’s digital transformation focus.

4. Insurity

Focused on specific cloud-based platform functionalities?

Insurity offers a cloud-based platform that might provide unique functionalities or a specific pricing model better suited for your budget. What I found comparing options is that Insurity provides a competitive cloud platform for various insurance needs, though Majesco often offers more advanced AI-driven capabilities.

Consider this alternative when specific cloud functionalities or a particular pricing model are a better fit than Majesco’s AI and low-code focus.

The best Majesco alternatives depend on your specific business needs and strategic priorities rather than just features alone.

Majesco Setup

Is Majesco implementation truly a challenge?

A Majesco review reveals its deployment process can be complex, often requiring significant configuration and customization. This analysis sets realistic expectations for your implementation journey.

1. Setup Complexity & Timeline

This isn’t a quick, simple deployment.

Majesco implementation involves substantial configuration and customization, especially for complex insurance operations or integrating specific product templates. What I found about deployment is that longer implementation times are common due to the depth of customization often required.

You’ll need to allocate considerable time and resources, planning for a more involved process than a basic software installation.

2. Technical Requirements & Integration

Expect some serious IT heavy lifting.

Your technical team will need to manage integrations with existing CRM or legacy systems, which can be complex despite Majesco’s open APIs. From my implementation analysis, integration effort requires dedicated technical expertise to ensure seamless data flow across your ecosystem.

Plan for robust IT involvement and potential professional services to navigate the technical intricacies and ensure smooth system interoperability.

3. Training & Change Management

User adoption can be a hurdle.

The user interface, particularly in older versions, can have a steep learning curve, impacting initial user productivity and enthusiasm. What I found about deployment is that effective change management is critical to mitigate resistance and ensure your team embraces the new workflows.

Invest in thorough training programs and user champions to overcome the learning curve and drive successful, long-term user adoption within your organization.

4. Support & Success Factors

Vendor support can smooth the path.

Majesco offers expert services and dedicated support throughout the implementation, aiming for “true speed to value” with pre-loaded templates. From my implementation analysis, leveraging vendor support significantly enhances success by guiding you through complex configurations and challenges.

Plan to utilize Majesco’s professional services and internal project management to navigate complexities and achieve your desired operational outcomes efficiently.

The overall Majesco setup requires meticulous planning and internal commitment for a successful deployment, delivering comprehensive insurance solutions for your business.

Bottom Line

Is Majesco the right choice for your business?

My Majesco review offers a deep dive into its value for insurers, highlighting who benefits most and why, based on a comprehensive analysis of its features, strengths, and limitations.

1. Who This Works Best For

Insurers seeking robust digital transformation.

Majesco works best for Property & Casualty (P&C) and Life, Annuity, & Health (L&AH) insurers, from startups to large enterprises, aiming to modernize legacy systems. From my user analysis, companies focused on accelerating product innovation and enhancing digital engagement will find significant value.

You’ll succeed with Majesco if your business prioritizes scalability, flexibility, and data-driven insights to adapt to market demands.

2. Overall Strengths

Comprehensive modernization and innovation capabilities.

The software succeeds by offering a cloud-native, microservices-based platform with open APIs for core insurance operations, complemented by low-code/no-code tools and AI-driven analytics. From my comprehensive analysis, its ability to support diverse lines of business on integrated platforms provides a distinct advantage.

These strengths translate into enhanced customer experiences, accelerated product launches, and more informed decision-making for your organization.

3. Key Limitations

Implementation complexity can impact timelines.

While powerful, new users may experience an initial adjustment period due to the comprehensive nature of its features and potential user interface learning curve. Based on this review, customization often requires significant vendor effort, potentially leading to higher costs and longer project durations.

I’d say these limitations are important considerations but often manageable trade-offs for the deep functionality and transformative potential offered.

4. Final Recommendation

Majesco is highly recommended for strategic modernization.

You should choose this software if your insurance business is ready for a significant, transformative investment in a flexible, feature-rich platform to achieve digital leadership. From my analysis, your commitment to comprehensive system modernization aligns perfectly with Majesco’s core value proposition and capabilities.

My confidence level is high for insurers prioritizing long-term digital innovation and prepared for a robust implementation process.