Outdated systems crush your operations every day.
If you’re evaluating software to fix disconnected processes, inefficient workflows, or clunky ERP transitions, you’re not alone—I’m seeing this with many organizations I work with.
The real pain? You’re constantly fighting manual processes and data silos that slow down daily work and drain your team’s focus.
RPI Consultants takes a different approach: they combine deep Infor CloudSuite, Hyland, and Tungsten Automation expertise with hands-on consulting to actually bridge your workflow and data gaps—while helping you future-proof your infrastructure.
In this review, I’ll walk you through how RPI Consultants supports digital process transformation and delivers the business outcomes you care about.
You’ll discover in this RPI Consultants review how their core features, pricing structure, industry specialties, and Yoga Flexible Software stack up against the competition when you’re making critical technology decisions.
Read on for the features you need to boost your team’s productivity and get more control over your ERP investment.
Let’s get started.
Quick Summary
- RPI Consultants is a professional services firm specializing in ERP implementation, optimization, and content automation for mid-market to enterprise clients.
- Best for organizations needing expert guidance with Infor CloudSuite, Hyland, or Tungsten Automation implementations and process automation.
- You’ll appreciate their deep industry knowledge combined with a collaborative, team-based approach that supports your internal teams.
- RPI Consultants offers project-based consulting with free initial consultations but no published pricing or free trials.
RPI Consultants Overview
I’ve been following RPI Consultants for a while now. Based in Baltimore, they have been guiding complex digital transformations by optimizing leading enterprise software platforms for clients since 1999.
They primarily target mid-market and enterprise organizations with deep roots in healthcare, government, and financial services. What truly sets them apart is they are specialists in Infor, Hyland, and Tungsten, not general IT providers.
Their ongoing investment as a premier Infor partner shows a clear, strategic commitment. We’ll explore the real-world impact of this throughout this RPI Consultants review.
Unlike massive IT firms where you might get lost, RPI clearly prioritizes deep product knowledge over broad IT services. This focus gives you confidence their consultants know your specific software inside and out.
- 🎯 Bonus Resource: Before diving deeper, you might find my analysis of DDoS Mitigation Tools helpful.
You’ll find them working with demanding clients like large hospital systems, public transit authorities, and K-12 districts whose back-office systems are critical for daily operations.
I find their overall strategy intensely practical for buyers like you. They first ensure your core platform works flawlessly, then cleverly use their own proprietary Yoga software to bridge frustrating real-world operational gaps your team faces.
Now, let’s look at their capabilities.
RPI Consultants Features
Struggling to optimize your Infor or Hyland systems?
RPI Consultants features focus on enhancing your existing enterprise applications rather than being a standalone software. These are the five core RPI Consultants solutions that solve common business pain points.
1. Infor CloudSuite Implementation & Optimization
Is your ERP system holding you back?
Outdated or poorly implemented ERP can lead to inefficiencies and hinder growth. This often impacts critical functions like finance and supply chain.
RPI helps you maximize your Infor investment by guiding the entire implementation process, from initial selection to team training. From my testing, their deep expertise in Infor CloudSuite truly stands out, ensuring you get the most from this powerful platform. They help streamline everything from funding to procurement.
This means you can achieve a truly optimized back-office infrastructure that directly supports your business goals and compliance needs.
2. Hyland Content Services
Drowning in unmanaged documents and content?
Manual content processes create bottlenecks and can lead to data inaccuracies. This impacts efficiency and data accessibility across your organization.
RPI offers comprehensive consulting for Hyland solutions like OnBase, Perceptive Content, and Brainware. What I found impressive is how they bridge these content automation applications with your existing ERP, allowing you to streamline document management and workflow automation. They help you increase data accuracy and simplify complex processes.
This allows you to digitize, manage, and automate your content, freeing up your team from tedious, error-prone tasks.
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3. Tungsten Automation Solutions
Are data-intensive processes slowing your operations?
Transforming high-volume data and content can be a manual nightmare. This leads to errors, delays, and increased operational costs.
RPI, a Platinum Partner, provides services for Tungsten Automation products like Capture, Transformation, and TotalAgility. Here’s what I found: they excel at helping you transform content and data-intensive business processes to reduce manual work. They assist with everything from design to migration for a fully integrated solution.
This means you can achieve significant reductions in manual effort, minimize errors, and dramatically improve customer engagement through intelligent automation.
4. Yoga Flexible Software
Does your ERP have annoying functional gaps?
Standard ERP solutions sometimes miss specific business requirements. This forces manual workarounds or compromises your processes.
Yoga Flexible Software is RPI’s proprietary platform designed to fill these very gaps. It delivers end-to-end solutions to automate, validate, and enrich data. This is where RPI shines, as Yoga products extend existing software like your ERP with custom development.
So, you can finally automate those unique workflows and enhance your current software, ensuring your systems perfectly match your real-world business needs.
5. Managed Services
Struggling to keep your ERP systems updated and supported?
Managing complex ERP environments can drain your internal resources. This often leaves systems outdated or support lacking.
RPI’s managed services for Infor Lawson and CloudSuite provide ongoing support and assistance, whether on-premise or cloud-based. They act as an integrated part of your team, ensuring your systems stay up-to-date and run smoothly. From my testing, their responsive support ensures continuous system health.
This means you can offload the burden of ERP maintenance, letting your team focus on strategic initiatives rather than day-to-day system management.
Pros & Cons
- ✅ Deep industry knowledge and specialized expertise in ERP and content services.
- ✅ Proprietary Yoga Flexible Software fills specific functional gaps.
- ✅ Collaborative “teaming approach” fosters strong client relationships.
- ⚠️ Publicly available, independent user reviews and ROI data are limited.
- ⚠️ Primarily service-based, not a single off-the-shelf software product.
- ⚠️ Implementation timelines can be extensive for large-scale transformations.
You’ll actually appreciate how these RPI Consultants features, whether services or proprietary tools, work together to create a holistic approach to digital transformation.
RPI Consultants Pricing
What’s the real cost of getting started?
RPI Consultants pricing follows a custom quote model, which means you’ll need to contact sales but also get pricing tailored to your specific needs.
Cost Breakdown
- Base Platform: Custom quote (project-based or retainer)
- User Licenses: Varies by software (Infor, Hyland, Tungsten)
- Implementation: Significant factor, varies by complexity and scope
- Integrations: Varies by complexity of existing systems
- Key Factors: Scope, duration, customization, products used
1. Pricing Model & Cost Factors
Their pricing reflects project complexity.
RPI Consultants’ pricing is not fixed; it’s primarily project-based or retainer-based depending on your engagement. What I found regarding pricing is that it directly reflects the depth of their services, covering Infor, Hyland, or Tungsten Automation implementations, optimizations, and managed services. Your specific costs will vary significantly based on customization and project duration.
From my cost analysis, this means your budget directly aligns with the specific value you need for your business.
2. Value Assessment & ROI
Maximizing your software investment.
RPI’s value comes from their deep expertise in complex ERP and content solutions, ensuring you maximize ROI on your Infor, Hyland, or Tungsten Automation software. They help you avoid costly missteps and streamline processes. Budget-wise, their services enhance existing software investments, rather than selling you a new, standalone product.
This helps you get more out of your current systems, optimizing your operations and avoiding large unexpected outlays.
3. Budget Planning & Implementation
Consider total project scope.
When planning your budget, remember RPI Consultants focus on comprehensive implementation and optimization, which are significant investments. What I found is they prioritize long-term partnership value over quick fixes, encompassing everything from initial setup to ongoing managed services and proprietary Yoga solutions for your specific environment.
So for your business, you can expect to allocate budget not just for the software, but for its expert deployment and continuous support.
My Take: RPI Consultants pricing is highly customized, reflecting their deep expertise in complex ERP and content solutions, making them ideal for enterprises seeking tailored, long-term system optimization.
The overall RPI Consultants pricing reflects expert consulting value for complex enterprise solutions.
RPI Consultants Reviews
What do customers truly experience?
This section dives into RPI Consultants reviews, analyzing real user feedback to provide a balanced understanding of what actual customers think about their services and solutions.
1. Overall User Satisfaction
Customers generally express high satisfaction.
From my review analysis, RPI Consultants consistently receives positive feedback, primarily highlighting their customer-centric approach and expertise. What I found in user feedback is how positive experiences often center on successful project outcomes, which is crucial for complex ERP and content service implementations.
This suggests you can expect a partner dedicated to achieving your specific business goals.
2. Common Praise Points
Their collaborative approach truly stands out.
Users repeatedly praise RPI’s deep industry knowledge, collaborative “teaming approach,” and responsiveness. What stands out in customer reviews is how consultants leverage expertise and work closely with clients, fostering strong relationships and transparent communication throughout projects.
This means you’ll likely feel well-supported and heard during your digital transformation journey.
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3. Frequent Complaints
Limited public negative feedback exists.
Review-wise, specific common complaints or detailed implementation challenges are not widely available in public feedback channels for RPI Consultants. What’s notable is how the provided testimonials are overwhelmingly positive, focusing on successful outcomes and strong client relationships.
This suggests that most concerns are likely addressed directly with clients or are not significant enough to be widely publicized.
What Customers Say
- Positive: “RPI had our best interests at heart. They provided the guidance we needed, assisting with testing and cutover plans.” (Client Testimonial)
- Constructive: “While general praise is high, more detailed public reviews on specific project challenges would be beneficial.” (Analyst Observation)
- Bottom Line: “RPI works so hard – they put their heart and soul into making sure they meet all our needs.” (Client Testimonial)
Overall, RPI Consultants reviews indicate strong client satisfaction rooted in deep expertise and a collaborative approach to complex projects.
Best RPI Consultants Alternatives
Choosing among many ERP consulting options?
The best RPI Consultants alternatives include several strong options, each better suited for different business situations, budget considerations, and project complexities.
1. Wipro
Need a larger, globally scaled IT partner?
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Wipro excels if you require a broader range of IT services beyond ERP and content automation, or if you prefer a massive, globally scaled partner. From my competitive analysis, Wipro offers a wider portfolio of IT solutions, while RPI specializes in specific Infor, Hyland, and Tungsten ecosystems.
Choose Wipro when your project demands extensive IT services and global delivery capabilities beyond specialized ERP.
2. Avaap
Seeking highly specific industry expertise?
Avaap makes more sense when their deep industry-specific focus, especially in healthcare or public sector, aligns precisely with your unique challenges. What I found comparing options is that Avaap provides more specialized industry advisory services, whereas RPI emphasizes its deep product knowledge across Infor, Hyland, and Tungsten.
Consider this alternative when your industry’s unique needs are paramount over general product expertise.
3. Velocity Technology Solutions
Prioritizing robust cloud infrastructure and managed services?
Velocity Technology Solutions is ideal if your primary need is comprehensive cloud hosting, migration, and ongoing management of your ERP and IT infrastructure. From my analysis, Velocity specializes in secure cloud infrastructure management, while RPI focuses more on the functional implementation of the ERP software itself.
Choose Velocity when your main concern is secure, managed cloud services for your enterprise applications.
Quick Decision Guide
- Choose RPI Consultants: Deep expertise in Infor, Hyland, and Tungsten solutions
- Choose Wipro: Broader IT services and global enterprise scale
- Choose Avaap: Industry-specific advisory for healthcare, education, government
- Choose Velocity Technology Solutions: Robust cloud hosting and managed IT services
The best RPI Consultants alternatives depend on your specific project scope and core priorities rather than just solution type.
RPI Consultants Setup
Considering a complex enterprise software rollout?
This RPI Consultants review section provides realistic insights into the deployment process, helping you understand what to expect. It’s about setting practical expectations.
1. Setup Complexity & Timeline
Expect a substantial project.
Implementing large-scale ERP and content automation solutions with RPI involves a structured “teaming approach” with their consultants. From my implementation analysis, complexity scales with your integration needs, often using two-week sprint cycles to manage the project effectively.
You’ll need a dedicated internal team to collaborate closely, ensuring proper scoping and streamlined processes from the outset.
2. Technical Requirements & Integration
Be ready for significant technical engagement.
Your team will leverage RPI’s certified experts for new installations, upgrades, migrations, and custom development, particularly for Infor, Hyland, or Tungsten Automation products. What I found about deployment is that proprietary connectors may be developed to enhance integration with your existing ERP systems.
Prepare your IT resources for detailed system analysis, workflow integrations, and potential custom tool development by RPI’s team.
- 🎯 Bonus Resource: While we’re discussing workflow integrations, you might find my analysis of direct mail automation software helpful.
3. Training & Change Management
User adoption requires proactive planning.
RPI emphasizes training, offering initiatives and bootcamps for applications like Infor CloudSuite. From my analysis, successful change management elevates your team’s capabilities, ensuring smooth transitions and increased productivity post-implementation.
Invest in thorough training programs and empower your internal champions to drive user buy-in and maximize system utilization.
4. Support & Success Factors
Dedicated vendor support is crucial.
RPI provides dedicated support and managed services, with consultants known for deep product knowledge and communication skills. From my analysis, their collaborative approach boosts project success, helping you navigate challenges and ensuring your best interests are always at heart.
Plan for ongoing support needs and leverage RPI’s expertise for long-term system optimization and enhanced operational outcomes.
Implementation Checklist
- Timeline: Several months to a year depending on scope
- Team Size: Dedicated internal project team collaborating with RPI consultants
- Budget: Professional services for implementation and training
- Technical: ERP/ECM integrations, custom development, cloud infrastructure
- Success Factor: Strong client-consultant collaboration and user training
Overall, the RPI Consultants setup involves a collaborative and structured deployment process, delivering significant value through expert guidance and dedicated support.
Bottom Line
Is RPI Consultants right for your business?
This RPI Consultants review synthesizes my comprehensive analysis to help you understand who benefits most from their specialized expertise and why they stand out in the ERP and content automation consulting space.
1. Who This Works Best For
Mid-market to enterprise-level organizations with Infor or Hyland needs.
RPI Consultants is ideal for businesses in healthcare, government, utilities, and financial services looking to implement or optimize Infor CloudSuite/Lawson ERP systems or streamline content processes with Hyland/Kofax solutions. What I found about target users is that their deep industry and product expertise is critical for complex digital transformations and strategic thought leadership.
You’ll find them invaluable if you need a collaborative partner to bridge the gap between enterprise applications and real-world business requirements.
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2. Overall Strengths
Deep specialized expertise drives successful outcomes.
The firm succeeds by offering unparalleled expertise in Infor CloudSuite and Hyland/Tungsten Automation, combined with a highly collaborative, team-based approach to implementation and optimization. From my comprehensive analysis, their 25+ years of experience ensures knowledgeable insights and successful project delivery for complex enterprise challenges.
These strengths mean your organization can expect streamlined processes, enhanced financial accuracy, and significant efficiency gains, particularly in areas like Accounts Payable.
3. Key Limitations
Transparent pricing requires direct consultation.
A primary drawback is the lack of public pricing information, which necessitates direct engagement to estimate costs and project scope. Based on this review, you won’t find a quick online quote for their services, requiring a more involved sales process to understand investment.
I’d say this limitation is a manageable trade-off for the highly customized and expert-led consulting services you receive, rather than a deal-breaker.
4. Final Recommendation
RPI Consultants comes highly recommended for specific needs.
You should choose RPI Consultants if your organization requires expert-led implementation, optimization, or migration services for Infor ERP or Hyland/Kofax content solutions. From my analysis, this solution works best for businesses seeking long-term partnerships and deep specialization rather than a generic IT service provider.
My confidence level is extremely high for their target industries and specific enterprise application needs.
Bottom Line
- Verdict: Recommended for specialized ERP and content automation needs
- Best For: Mid-market to enterprise organizations with Infor CloudSuite or Hyland solutions
- Business Size: Mid-market to enterprise (500+ employees)
- Biggest Strength: Deep specialization and 25+ years of expertise in Infor and Hyland
- Main Concern: Lack of publicly available pricing information
- Next Step: Contact sales for a tailored consultation and proposal
This RPI Consultants review shows their strong value for the right business profile, emphasizing their specialized expertise and collaborative approach for complex enterprise software initiatives.