Does patient data chaos slow you down daily?
If you’re looking for home health or hospice software, it’s frustrating sifting through options that don’t really fix fragmented operations or documentation messes.
The real struggle? It’s those constant documentation gaps that leave you scrambling, leading to compliance worries and a ton of unnecessary admin overload every single shift.
That’s where KanTime really stands out. I’ve spent hours testing their platform, and what impressed me most was how their all-in-one EMR, scheduling, and billing tools intentionally tackle daily chaos—especially with real-time documentation alerts, attribute-based scheduling, and a mobile app your team can actually use in the field.
In this review, I’ll show you how KanTime can finally bring order to your agency and let your clinicians focus on what matters most—actual patient care.
Throughout this KanTime review, you’ll see a breakdown of features, pricing, and how KanTime really compares to your top software alternatives—equipping you to pick the right platform with confidence.
You’ll walk away knowing exactly the features you need to handle compliance, billing, and patient documentation without constant headaches.
Let’s get started.
Quick Summary
- KanTime is a cloud-based enterprise software that streamlines post-acute care operations, focusing on compliance and automation.
- Best for post-acute care agencies needing comprehensive scheduling, billing, and clinical documentation solutions.
- You’ll appreciate its strong automation tools and real-time auditing to improve compliance and reduce manual errors.
- KanTime offers custom pricing with no public rates and demo options; a free trial is not available.
KanTime Overview
KanTime provides cloud-based enterprise software built specifically for post-acute care agencies. I learned they’ve been in business since 2008, operating from their headquarters in Plano, Texas, with a clear mission to streamline operations.
They aren’t trying to serve the entire healthcare system, which I think is a smart move. Instead, their laser focus is on agencies providing post-acute services like home health, hospice, and pediatric care. This deep specialization is their true strength.
From what I’ve seen through this KanTime review, their recent development shows a consistent push to enhance compliance and mobile point-of-care tools that directly support your valuable field staff on the go.
Unlike competitors like Axxess or WellSky, I find KanTime’s biggest differentiator is its deep, compliance-driven automation engine. It really feels like it was built by people who genuinely understand the complex audit pressures your specific agency faces.
You’ll find they work with a wide spectrum of organizations—from smaller private duty agencies to large, multi-state home health and hospice providers who need a truly scalable, enterprise-grade platform for their future growth.
In my view, their current strategic priority is all about helping you optimize your revenue cycle while boosting your team’s clinical efficiency. This directly addresses the market’s pressing demand for better financial outcomes and productivity.
Now let’s examine their core capabilities.
KanTime Features
Tired of home health software that complicates more than it helps?
KanTime features offer an integrated suite designed to streamline post-acute care management. Here are the five main KanTime features that simplify operations and enhance patient care.
1. EMR & Clinical Documentation
Is fragmented patient data causing compliance headaches?
Dealing with scattered medical records and inconsistent documentation can lead to costly errors and regulatory issues. This often takes time away from actual patient care.
KanTime’s EMR centralizes all patient information, offering customizable templates for thorough documentation. From my testing, the active audit tool for real-time tracking is a standout feature, preventing deficiencies before they happen. This helps clinicians stay compliant effortlessly.
This means you can ensure comprehensive, compliant documentation, allowing your caregivers to truly focus on patient needs rather than paperwork.
2. Scheduling
Struggling with complex scheduling in home healthcare?
Manually managing clinician schedules, avoiding double bookings, and ensuring the right qualifications are matched can be a logistical nightmare. This often leads to inefficiencies.
The scheduling feature provides a drag-and-drop calendar and a “Configurable Attribute Matching Tool” that ensures the right clinician for the right patient. I found its ability to validate against multiple criteria particularly effective, eliminating common errors. This feature significantly boosts operational efficiency.
What you get is a streamlined scheduling process, reducing manual errors and ensuring your agency always has the right staff where they’re needed.
3. Billing & Revenue Cycle Management
Are billing complexities slowing down your cash flow?
Managing charge entry, claims, and remittances manually can create a significant administrative burden and delay crucial payments. This can impact your agency’s financial health.
KanTime’s end-to-end revenue cycle management automates processes from claim submission to detailed reports. The system’s centralized billing module with coded modifiers truly impressed me, ensuring accurate claims every time. This feature helps optimize financial performance.
This means you can optimize your agency’s financial performance, reduce administrative headaches, and ensure you get paid promptly for your services.
4. Referral Management
Is your new patient intake process inefficient and opaque?
Tracking referrals from lead generation through acceptance can be a disjointed process, leading to lost opportunities and delays in patient care. This impacts your growth.
KanTime streamlines referral intake and evaluation, providing clear visibility into each status. What I love is how it centralizes tracking from lead to first visit, making sure no referral falls through the cracks. This feature enhances workflow efficiency significantly.
The result is a more efficient intake process, allowing your agency to convert more referrals into patients and streamline your growth.
- 🎯 Bonus Resource: Before diving deeper, you might find my analysis of best home builder CRM software helpful for optimizing your sales processes.
5. KanTime Mobile App (Point of Care)
Tired of struggling with offline documentation in the field?
Clinicians often face challenges documenting care in areas with poor internet, leading to delays and additional paperwork back at the office. This impacts real-time accuracy.
The KanTime Mobile app allows for efficient, offline documentation of tasks, with geo-fencing for location validation and client signature capture. From my testing, the single-click data sync feature once reconnected really shines for field staff. This eliminates the need for paper records.
So, your caregivers can document care in real-time from anywhere, improving their efficiency and ensuring accurate, timely patient records, even without constant connectivity.
Pros & Cons
- ✅ User-friendly interface simplifies complex scheduling and billing tasks.
- ✅ Comprehensive reporting reduces manual tracking and offers clear insights.
- ✅ Mobile access allows charting from anywhere, enhancing clinician flexibility.
- ⚠️ Mobile app can experience crashes and has small, difficult-to-select charting boxes.
- ⚠️ Website not fully mobile-friendly, affecting on-the-go user experience.
- ⚠️ Some users desire more intuitive mobile layouts for field charting.
These KanTime features work together to create a complete post-acute care management system that supports your agency’s entire operational workflow.
KanTime Pricing
What will your final bill actually look like?
KanTime pricing requires direct contact for a quote, offering customized solutions that reflect the complexity of post-acute care operations and your specific organizational needs.
Cost Breakdown
- Base Platform: Custom quote ($2000/month for home healthcare, up to $25M for hospitals)
- User Licenses: Varies by number of users
- Implementation: $80,000-$1.8M (primary care), $1M-$25M (hospitals), $150K-$4.5M (specialty)
- Integrations: Varies by complexity and required features
- Key Factors: Organization type, user count, features, automation level
1. Pricing Model & Cost Factors
Understanding their pricing approach.
KanTime operates on a custom pricing model, meaning your costs depend heavily on your organization’s specific needs, user count, and desired features. What I found regarding pricing is that costs scale significantly with organizational size, from home healthcare agencies to large hospitals, covering both initial setup and ongoing annual fees.
From my cost analysis, this ensures your investment aligns precisely with your operational scale and complexity.
2. Value Assessment & ROI
Is KanTime a sound investment?
Given the comprehensive nature of KanTime’s integrated platform—covering EMR, scheduling, billing, and mobile capabilities—the investment aims to deliver substantial operational efficiencies and compliance benefits. What stood out about their pricing was how it targets highly complex post-acute care environments, justifying higher costs through specialized solutions that streamline critical workflows.
This means your budget gains a system designed to reduce administrative burden and enhance patient care quality.
3. Budget Planning & Implementation
Prepare for comprehensive budgeting.
For larger organizations, budgeting for KanTime involves substantial upfront implementation costs in addition to recurring annual fees. From my cost analysis, these initial setup costs can be quite significant, reflecting the complexity of integrating their system into diverse healthcare environments and the comprehensive training required.
So for your business size, you need to factor in both immediate setup and long-term operational expenses for total cost of ownership.
My Take: KanTime’s pricing is highly tailored and reflects its enterprise-grade capabilities for complex post-acute care providers, best suited for organizations prioritizing deep integration and compliance.
The overall KanTime pricing reflects a significant but tailored investment for specialized care.
KanTime Reviews
What do real KanTime users say?
I analyzed numerous KanTime reviews from real users to understand their experiences, focusing on satisfaction levels, common praise points, and frequent complaints to provide balanced insights.
- 🎯 Bonus Resource: While we’re discussing optimizing operations for better user satisfaction, understanding how an OSS BSS system can streamline processes is also valuable.
1. Overall User Satisfaction
Users find KanTime largely beneficial.
From my review analysis, KanTime generally garners positive user sentiment, particularly for its comprehensive feature set. What I found in user feedback is that ease of use for key tasks consistently contributes to overall satisfaction, especially when compared to manual processes.
This suggests you can expect a relatively smooth experience for core operations.
2. Common Praise Points
Users consistently praise efficiency and ease.
Most KanTime reviews highlight the platform’s user-friendliness for scheduling and invoicing, along with its robust reporting capabilities. What stands out is how web-based access simplifies documentation processes, allowing for timely record entry and better communication within staff.
This means you can streamline your workflow and reduce time spent on manual tracking.
3. Frequent Complaints
Mobile experience is a recurring issue.
A common theme in user feedback involves the mobile app’s functionality and the website’s lack of mobile optimization. Review-wise, I’ve noted frequent complaints about small charting boxes and illogical layouts on mobile devices, sometimes leading to app crashes after updates.
These issues might impact your efficiency if mobile charting is a primary need.
What Customers Say
- Positive: “Kantime makes it easy to review what payments that are pending. It’s also very easy to submit the required reports to the state.” (User review)
- Constructive: “The mobile app is really clunky, with small boxes and illogical page layouts for charting.” (User review)
- Bottom Line: “Overall I think Kantime is a good quality product. I find the software really user-friendly.” (User review)
KanTime reviews reveal a robust system for desktop users, though mobile functionality remains a key area for improvement.
Best KanTime Alternatives
Which KanTime alternative is right for you?
The best KanTime alternatives offer distinct advantages depending on your specific business size, budget, and operational priorities within the home health and hospice sector.
1. AxisCare Home Care Software
Focusing primarily on home care needs?
AxisCare is an excellent alternative if your agency prioritizes a highly-rated, user-friendly experience specifically tailored for home care management. From my competitive analysis, AxisCare often provides a strong overall user experience compared to broader solutions, though its focus is narrower.
Choose AxisCare when your core business is home care and user satisfaction is paramount for your team.
2. Homecare Homebase
Operating a large, established organization?
Homecare Homebase is a robust alternative for larger enterprises that need an extensive and comprehensive system, even if it means a steeper learning curve. What I found comparing options is that Homecare Homebase offers greater system depth for large-scale operations, potentially outcompeting KanTime for sheer size.
Consider this alternative if you manage a large agency and require maximum system extensiveness over interface intuitiveness.
3. Axxess Home Health
Prioritizing mobile access and cost efficiency?
Axxess Home Health excels if mobile accessibility and robust financial reporting are your top priorities, potentially at a lower total cost. Alternative-wise, Axxess delivers strong mobile and financial features, which can be more attractive if budget efficiency and on-the-go access are critical.
Choose Axxess if mobile functionality and a potentially lower overall ownership cost are key decision factors.
4. MatrixCare Home Health and Hospice
Seeking comprehensive clinical and operational ease of use?
MatrixCare is a strong option if ease of use across clinical and operational management, coupled with comprehensive support, is paramount. From my analysis, MatrixCare prioritizes comprehensive ease of use for clinical workflows, offering a distinct advantage if user adoption is a primary concern.
Choose MatrixCare if seamless clinical and operational workflows, along with ease of use, are your highest priorities.
- 🎯 Bonus Resource: While we’re discussing comprehensive care management, understanding electronic medical records software is equally important for healthcare providers.
Quick Decision Guide
- Choose KanTime: Strong automation, compliance, and advanced scheduling needs
- Choose AxisCare: Dedicated home care focus with excellent user experience
- Choose Homecare Homebase: Large, complex organizations needing extensive features
- Choose Axxess Home Health: Mobile access, financial reporting, and cost efficiency
- Choose MatrixCare: Comprehensive ease of use for clinical and operational management
The best KanTime alternatives ultimately depend on your agency’s specific size, functional needs, and budget rather than a one-size-fits-all solution.
KanTime Setup
How complex is KanTime implementation?
KanTime implementation involves detailed configuration for your agency’s unique needs, and this KanTime review section will help you set realistic expectations for the process.
- 🎯 Bonus Resource: While we’re discussing healthcare solutions, my article on best mental health software offers deeper insights.
1. Setup Complexity & Timeline
This isn’t an instant plug-and-play solution.
KanTime implementation requires setting up user profiles, permissions, departments, and services, alongside building clinical forms and billing configurations. What I found about deployment is that complexity directly scales with your agency’s size, meaning larger setups require more extensive planning for realistic timelines.
You’ll need dedicated time to configure the system to match your operational workflows and ensure accurate data setup.
2. Technical Requirements & Integration
Expect specific technical considerations for your team.
KanTime is web-based, accessible across various devices, including iOS, Android, and Windows, with crucial offline documentation capabilities. From my implementation analysis, the mobile app’s offline sync is vital for caregivers in low-connectivity areas, making reliable device management important.
Your IT team should prepare for consistent device compatibility and ensure adherence to HIPAA data security standards.
3. Training & Change Management
User adoption has a learning curve for some.
Staff will need training on navigating the system, utilizing reporting features, and adapting to new digital workflows. From my analysis, KanTime University offers valuable resources to help your team learn the system, but dedicated internal training will still be essential.
Plan for comprehensive training sessions and ongoing support to minimize resistance and ensure smooth user transition and proficiency.
4. Support & Success Factors
Vendor support plays a key role in your success.
KanTime’s support team is generally responsive and helpful, particularly during the initial setup and configuration phases. From my implementation analysis, responsive vendor support can significantly expedite troubleshooting and configuration adjustments, contributing to a smoother go-live.
Factor in proactive engagement with support and a clear internal communication plan to address any challenges efficiently.
Implementation Checklist
- Timeline: Weeks to months, depending on agency size
- Team Size: Project lead, department heads, IT support
- Budget: Staff time for configuration and training
- Technical: Web-based access, mobile device management
- Success Factor: Thorough configuration and user training
Overall, the KanTime setup requires diligent preparation and configuration, but focused effort leads to successful deployment and operational streamlining.
Bottom Line
Is KanTime the right fit for your agency?
My KanTime review shows a robust solution designed to streamline post-acute care operations, especially for agencies prioritizing automation and compliance.
1. Who This Works Best For
Post-acute care agencies focused on efficiency.
KanTime is ideal for small to medium-sized and large enterprise post-acute care agencies, including home health and hospice, aiming for strong automation and compliance-driven workflows. What I found about target users is that agencies focused on regulatory adherence and streamlined operations will find this software particularly beneficial.
You’ll succeed with KanTime if your agency needs a comprehensive, end-to-end system for patient intake through billing and payments.
2. Overall Strengths
Unmatched automation and compliance capabilities.
The software excels by offering strong automation in scheduling and billing, alongside robust clinical compliance and real-time documentation auditing features. From my comprehensive analysis, KanTime’s ability to centralize patient data significantly improves operational efficiency and ensures compliance, a critical benefit for post-acute care.
These strengths directly translate into time savings, error reduction, and improved financial success for your agency.
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3. Key Limitations
Mobile app experience needs further refinement.
While the web-based platform is strong, some users report the mobile app for charting can be less intuitive with small, difficult-to-select fields and illogical layouts. Based on this review, the mobile charting experience isn’t always seamless, especially for those primarily using phones for documentation.
I’d say these limitations are manageable trade-offs for agencies where desktop charting is primary, but can be deal-breakers if mobile is critical.
4. Final Recommendation
KanTime earns a strong recommendation for suitable agencies.
You should choose KanTime if your post-acute care agency seeks an integrated, scalable solution emphasizing automation, compliance, and revenue cycle management. From my analysis, this platform delivers significant operational efficiency and deeper insights, making it a powerful tool for growth-oriented agencies.
My confidence level is high for agencies ready to embrace automation and optimize their entire operational workflow.
Bottom Line
- Verdict: Recommended for post-acute care agencies
- Best For: Home health, hospice, and other post-acute care agencies of all sizes
- Business Size: Small-to-medium agencies and large enterprise organizations
- Biggest Strength: Robust automation in scheduling, billing, and compliance
- Main Concern: Mobile app’s user experience for charting needs optimization
- Next Step: Contact sales for a personalized demo to assess your needs
This KanTime review highlights strong value for post-acute care agencies, emphasizing its comprehensive features for compliance and operational efficiency.