Keeping track of pediatric care shouldn’t be this hard.
If you’re managing an independent pediatric practice, you know how frustrating it is to find software that actually fits your specific needs—not just another generic system made for everyone else.
Day after day, you’re probably stuck with tools that just slow you down. Lost time means you see fewer patients and the stress just keeps building.
That’s where PCC comes in. I’ve dug deep into their pediatric EHR and practice management tools, and what sets them apart is how every feature is built from real pediatrician feedback—making daily charting, billing, patient communication, and immunization just simpler from the start.
Throughout this comprehensive review, I’ll break down how PCC helps you reclaim more time and focus so you can deliver better care and not chase admin headaches.
In this PCC review, I’m covering everything you’d need for a smart evaluation: their key pediatric features, hands-on experience, pricing details, and how PCC compares to other EHR options.
You’ll walk away knowing the features you need to make a confident decision for your practice.
Let’s dive into the analysis.
Quick Summary
- PCC is a pediatric-focused EHR and practice management platform tailored to streamline workflows for independent pediatric practices.
- Best for independent pediatricians seeking specialized tools for child health documentation and financial management.
- You’ll appreciate its pediatric-specific design, including growth charts, immunization tracking, and responsive support from a dedicated partner.
- PCC offers custom pricing with no public rates or free trial, requiring direct contact to obtain a personalized quote.
PCC Overview
PCC, or Physician’s Computer Company, has been a dedicated partner to independent pediatricians since their founding in 1983. From their headquarters in Vermont, their entire mission is focused on this one specialty.
What I find most compelling is their laser-sharp focus. They build their EHR and practice management solutions exclusively for independent pediatric practices, supporting everyone from new single-doctor offices to large, established multi-specialty pediatric groups.
Their platform isn’t static; they constantly refine tools based on direct physician feedback, a key commitment we will explore through this PCC review. It signals a real dedication to practical, user-driven improvement.
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Unlike broader, one-size-fits-all EHRs, PCC’s platform feels like it was genuinely built by and for pediatricians. This focus creates intuitive workflows that actually solve your specific, day-to-day clinical and administrative challenges.
They work with thousands of independent pediatricians all across the country, helping practices of all sizes stay competitive by focusing on patient care instead of fighting their software.
You’ll find that PCC’s strategy is squarely centered on improving both your clinical and financial outcomes. This powerful dual focus on patient wellness and practice stability is especially vital for independent doctors today.
Now let’s examine their core capabilities.
PCC Features
Frustrated with generic EHRs not built for kids?
PCC features provide a specialized solution designed specifically for pediatric practices, helping you streamline patient care and operations. Here are the five main PCC features that pediatricians praise.
1. PCC EHR
Is your EHR making pediatric charting a headache?
Generic EHRs often lack the specific tools needed for child and adolescent medicine. This can lead to inefficient documentation and inaccurate growth tracking.
PCC EHR offers pediatric-specific benchmarks from the CDC and AAP, along with specialized growth charts, for precise patient development tracking. From my testing, the one-click documentation and customizable templates really simplify charting. This feature adapts to your unique workflow.
This means you can efficiently document patient visits with pediatric precision, saving valuable time and improving accuracy.
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2. Practice Management
Struggling with billing and administrative chaos?
Managing the financial and operational side of a pediatric practice can be overwhelming. This often results in complex billing and slow payment cycles.
PCC offers robust financial management tools and revenue cycle capabilities, streamlining billing and accelerating payments. What I found impressive is how you can run multiple billing functions simultaneously using the Practice Management window. This feature helps manage appointments and insurance claims.
So you can actually achieve efficient revenue management and gain instant access to critical financial insights, boosting your practice’s bottom line.
3. Patient Portal (My Kid’s Chart)
Are parents constantly calling for immunization records?
Routine parent inquiries about health information or appointments can overwhelm your front desk staff. This increases administrative burden and reduces efficiency.
My Kid’s Chart allows families to securely access health info, schedule appointments, and pay balances, reducing office calls. What I love about this feature is its age-based privacy settings and customizable messaging, which empowers parents while maintaining security.
This means you can significantly cut down on administrative tasks and improve communication, creating happier parents and a more efficient office.
4. Immunization Tracking and Forecasting
Worried about missing critical immunizations?
Keeping up with complex immunization schedules and ensuring compliance can be a significant challenge for any pediatric practice. This can lead to compliance issues and missed patient care opportunities.
PCC EHR provides a clean immunization record connected to registries, with built-in forecasting that compares patient records to the CDC’s ACIP schedule. This feature simplifies compliance and aids in family counseling, ensuring accurate and up-to-date management.
So you can effortlessly manage immunization schedules, ensure patients stay on track, and confidently counsel families.
5. Telemedicine
Is offering virtual care a complex billing nightmare?
Providing remote care efficiently while ensuring proper billing for telemedicine services can often be a confusing and time-consuming process. This can deter practices from expanding their services.
PCC EHR helps practices create custom protocols for telemedicine visits and automatically selects correct service codes for claims. This feature streamlines the billing for virtual encounters, including secure messages, making remote care financially viable and easy to manage.
This means you can seamlessly integrate convenient virtual consultations into your practice and simplify the billing process for remote services.
Pros & Cons
- ✅ Pediatric-specific workflows and detailed growth tracking are highly praised.
- ✅ Robust financial management tools streamline billing and accelerate payment cycles.
- ✅ Excellent and responsive customer support, always ready to help.
- ⚠️ Some users report occasional inefficiencies or flaws in billing functions.
- ⚠️ Initial implementation costs can be higher compared to general EHR systems.
- ⚠️ Lacks some advanced features found in broader, more comprehensive EHR systems.
You’ll find these PCC features are incredibly well-integrated, creating a complete solution for pediatric excellence that supports both clinical and administrative needs.
PCC Pricing
What will PCC pricing actually cost you?
PCC pricing operates on a custom quote model, meaning you’ll need to contact their sales team directly for personalized cost information, ensuring a tailored fit for your practice.
Cost Breakdown
- Base Platform: Custom quote
- User Licenses: Custom quote based on practice size
- Implementation: Considered more expensive than some competitors, comparable to others
- Integrations: Varies by complexity
- Key Factors: Practice size, chosen modules, implementation complexity, all-inclusive service plans
1. Pricing Model & Cost Factors
Understanding PCC’s pricing.
PCC’s pricing model is not publicly disclosed with tiers or fixed rates. Instead, they offer an “all-inclusive service plan” that implies pricing is customized to your specific pediatric practice needs, factoring in things like the size of your practice and the specific functionalities required.
From my cost analysis, this means your financial outlay directly reflects the scale and complexity of your operations.
2. Value Assessment & ROI
Is this an investment worth making?
While specific figures are absent, PCC is considered moderately expensive on the practice management software scale (rated 4 out of 10). From my cost analysis, this suggests a focus on long-term value over upfront low cost, offering comprehensive solutions that aim to improve financial and patient outcomes for independent pediatricians.
This helps your practice justify the investment by achieving efficiencies and enhanced care delivery.
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3. Budget Planning & Implementation
Navigating potential hidden costs.
Expect implementation costs to be a significant part of your initial investment; it’s generally higher than some competitors but on par with others like eClinicalWorks. What I found regarding pricing, you’ll want to factor in the total cost of ownership beyond just the subscription fee to ensure adequate budget allocation.
So for your business, plan for a comprehensive budget that includes setup and ongoing support to maximize your return.
My Take: PCC’s custom pricing and “all-inclusive” approach target independent pediatric practices seeking a specialized, comprehensive solution that scales with their unique operational demands.
The overall PCC pricing reflects tailored value for specialized pediatric needs.
PCC Reviews
What do real customers actually think?
I’ve analyzed numerous PCC reviews to offer balanced insights into what real customers experience, drawing from varied data sources to provide a clear picture.
1. Overall User Satisfaction
Users seem generally satisfied.
From my review analysis, PCC Pediatric Solution holds a strong 82/100 rating on ITQlick, indicating high overall user sentiment. What I found in user feedback is how independent pediatricians appreciate the specialized focus, reinforcing PCC’s dedication to their specific needs across multiple reviews.
This suggests you can expect a solution deeply aligned with pediatric practice workflows.
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2. Common Praise Points
The pediatric focus is a consistent winner.
Users consistently praise PCC’s pediatric-specific workflows, including customizable templates and growth charts. From customer feedback, PCC’s responsive and kind customer support frequently receives accolades, often described as “Best CUSTOMer Support” in many reviews.
This means you’ll likely find the system intuitive for your practice, backed by strong support.
3. Frequent Complaints
Billing functionality is a common pain point.
While financial management is praised, some users report issues with the charging function and find billing “extremely flawed.” What stands out in feedback is how implementation costs are noted as higher than some competitors, which could be a consideration for your budget.
These issues seem like specific areas for improvement, not usually deal-breakers for overall value.
What Customers Say
- Positive: “PCC’s pediatric-specific focus makes it incredibly easy to use, with frequent updates driven by physician input.”
- Constructive: “The charging function is incredibly frustrating and the billing feature is extremely flawed and inefficient.”
- Bottom Line: “An entire support staff for your practice and business.”
The overall PCC reviews reflect strong user satisfaction with specific areas for improvement.
Best PCC Alternatives
Which PCC alternative is right for you?
The best PCC alternatives include several strong options, each better suited for different business situations and priorities beyond just pediatric focus.
1. eClinicalWorks
Managing a multi-specialty healthcare organization?
eClinicalWorks is a comprehensive cloud-based EHR and PM solution serving a wider range of providers, including various specialties beyond pediatrics and larger organizations. From my competitive analysis, eClinicalWorks offers broader functionality and AI tools, although it’s generally more expensive to implement than PCC.
Choose eClinicalWorks if your practice runs multiple specialties or requires extensive interoperability beyond a purely pediatric focus.
2. athenaOne
Prioritizing robust reporting and revenue cycle management?
athenaOne is a cloud-based EHR known for its comprehensive reporting, strong compliance, and efficient revenue cycle management. What I found comparing options is that athenaOne excels in analytics and financial insights, making it ideal for larger practices or networks, though it typically has higher pricing.
Consider athenaOne if your practice values advanced analytics and a strong focus on revenue cycle management and compliance.
3. Sevocity EHR
Is personalized training and 24/7 support your priority?
Sevocity EHR emphasizes personalized training, free ongoing customization, and 24/7/365 live US-based support as a long-term partner. From my analysis, Sevocity prioritizes customer support and free customization, which offers a different value proposition than PCC’s deep pediatric specialization.
Choose Sevocity if your practice highly values continuous customization without extra costs and round-the-clock live support.
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4. CureMD Pediatric EHR
Seeking an all-in-one pediatric EHR with automation focus?
CureMD All-in-One Pediatrics EHR focuses on automation and simplified workflows specifically for pediatric patients. Alternative-wise, CureMD offers comprehensive all-in-one pediatric solutions, including specialized templates and automated growth charts, similar to PCC but with a different workflow philosophy.
Consider CureMD Pediatric EHR if you’re looking for an automated all-in-one solution that aligns with their “children not little adults” philosophy.
Quick Decision Guide
- Choose PCC: Exclusive focus on independent pediatric practices with deep specialization
- Choose eClinicalWorks: Multi-specialty practices needing broader functionality and AI tools
- Choose athenaOne: Larger practices valuing robust reporting and revenue cycle management
- Choose Sevocity EHR: Practices prioritizing personalized training and continuous, free customization
- Choose CureMD Pediatric EHR: All-in-one pediatric solution emphasizing automation and simplified workflows
The best PCC alternatives depend on your practice’s specific needs and scale, moving beyond just pediatric specialization alone.
PCC Setup
Is PCC implementation a daunting task?
This PCC review will analyze the deployment process from a practical business perspective, helping you understand what PCC setup truly entails and what to expect.
1. Setup Complexity & Timeline
Expect a smooth, configurable rollout.
PCC EHR is highly customizable, allowing practices to tailor templates and portal settings to their specific needs. From my implementation analysis, the system’s configurability leads to smoother setup, reducing typical deployment friction by letting you match existing workflows rather than forcing new ones.
You’ll need to allocate time for customizing components and setting up new orders to fully leverage its flexibility.
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2. Technical Requirements & Integration
Technical needs are straightforward for a cloud solution.
As a cloud-based system, PCC primarily requires stable internet access. It integrates well with immunization registries, labs, and other healthcare systems. What I found about deployment is that its mobile app extends functionality anywhere, allowing secure access to charts and results on the go.
Prepare for configuring telemedicine services and ensuring seamless data exchange with existing technical partners and systems.
3. Training & Change Management
User adoption is facilitated by an intuitive design.
PCC offers comprehensive training, including live online sessions and documentation. The user-friendly interface helps reduce the learning curve for staff. From my analysis, the intuitive design minimizes resistance to change, making it easier for your team to quickly become proficient with the new system.
Invest in ongoing education and utilize their varied training options to ensure all staff members are confident and efficient users.
4. Support & Success Factors
Vendor support significantly eases the journey.
PCC is highly praised for its responsive, helpful customer support, offering phone and 24/7 live assistance. This strong support system is a major asset. What I found about deployment is that PCC’s dedicated support prevents implementation roadblocks, providing critical guidance when challenges arise.
Leverage their online resources and committed support staff to ensure a confident transition and sustained operational efficiency.
Implementation Checklist
- Timeline: Configurable setup allows for faster deployment
- Team Size: Practice staff for customization, minimal IT support
- Budget: Implementation costs noted as higher than some competitors
- Technical: Stable internet, existing integrations with labs/registries
- Success Factor: Leveraging comprehensive training and responsive support
Overall, PCC setup offers a highly specialized solution, and its implementation benefits from strong vendor support and configurability, making the transition manageable for pediatric practices.
Bottom Line
PCC: Your Pediatric Practice’s Perfect Partner?
This PCC review synthesizes my comprehensive analysis, offering a decisive final assessment to help you determine if this specialized EHR and practice management solution is the right fit for your independent pediatric practice.
1. Who This Works Best For
Independent pediatric practices, large or small.
PCC is ideal for clinics, family practices, and healthcare facilities focused exclusively on child healthcare, from single providers to multi-specialty groups. From my user analysis, your practice thrives with pediatric-specific tools like growth charts and immunization tracking, and you value a system built with direct pediatrician input.
You’ll succeed if your priority is streamlining workflows and improving patient engagement within a specialized pediatric context.
2. Overall Strengths
Unmatched pediatric specialization and dedicated support.
The software shines with its deep pediatric-specific functionalities, user-friendly interface, and exceptional customer support, including integrated growth charts and tailored workflows. From my comprehensive analysis, PCC’s physician-driven design reduces administrative burdens unique to child healthcare, offering a distinct advantage over generic EHRs.
These strengths mean your team gains efficiency, while parents enjoy improved communication, enhancing overall practice satisfaction.
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3. Key Limitations
Pricing transparency and billing functionality present hurdles.
While powerful, PCC’s non-public pricing requires direct contact for quotes, and some users note inefficiencies within its billing function despite robust financial management. Based on this review, the charging feature can be “extremely flawed and inefficient” for certain practices, potentially requiring workarounds or additional training.
I find these limitations manageable if your practice prioritizes pediatric specialization over upfront cost transparency or perfect billing automation.
4. Final Recommendation
PCC is highly recommended for its niche.
You should choose this software if your practice is an independent pediatric one seeking a highly specialized EHR and practice management solution with strong support. From my analysis, your practice will thrive with its deep pediatric tailoring and commitment to improving both clinical and financial outcomes within child healthcare.
My confidence level is high for independent pediatric practices valuing tailored solutions and responsive, dedicated partnership.
Bottom Line
- Verdict: Recommended for independent pediatric practices
- Best For: Independent pediatric clinics and family practices
- Business Size: Single-provider to large multi-specialty pediatric groups
- Biggest Strength: Deep pediatric-specific functionalities and tailored workflows
- Main Concern: Non-public pricing and some noted billing inefficiencies
- Next Step: Contact PCC directly for a personalized demo and quote
This PCC review reveals strong value for the exact right audience, providing a comprehensive solution for independent pediatric practices committed to excellence in child healthcare.