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Dropsuite Review: Overview, Features, Pricing & Alternatives in 2025

Dropsuite is a cloud software company that focuses on backup, archiving, and recovery for businesses and MSPs.

Founded in 2011 and based in Melbourne, Australia, it’s a publicly traded company listed on the ASX under the ticker DSE.

In this Dropsuite review, I’m going to share what makes it stand out.

Originally launched as Dropmysite for website backups, it has expanded to protect emails, collaboration tools, accounting data, and more. This means you can cover a wide range of business-critical information with one solution.

Dropsuite’s goal is to make advanced data protection simple and reliable for all types of organizations. You don’t need to worry about complicated setups or manual downloads since everything is cloud-delivered and easy to use.

As of 2025, they protect over 1.5 million paid users in more than 140 countries.

The company also boasts a 99% customer satisfaction rate. It has raised about $5 million so far and keeps investing in new features and compliance for regulated industries.

Dropsuite keeps growing internationally and adds new integrations, especially for financial and regulated sectors. This shows they focus on meeting the needs of MSPs and businesses that want secure, compliant data protection they can count on for the long term .

Dropsuite – Quick Overview
What It Does Provides cloud backup, archiving, and recovery solutions for business-critical SaaS data like emails, collaboration tools, accounting data, and websites.
Best For • MSPs managing multiple client cloud apps
• SMBs and mid-sized companies using Microsoft 365, Google Workspace, or QuickBooks Online
• Regulated industries needing secure, compliant backups
• Teams with limited IT resources wanting easy automated protection
Key Products Microsoft 365 Backup & Archiving • Google Workspace Backup & Archiving • QuickBooks Online Backup • Website & Database Backup • Email Archiving • GovCloud Backup • GDPR Responder • eDiscovery • Insights BI • Ransomware Protection
Pricing $2–$4/user/month for Microsoft 365 & Google Workspace
$10/account/month add-on for QuickBooks
$19+/month per site for Website Backup
14–30 day free trial available
Custom pricing for MSPs and enterprise
Standout Features • Comprehensive SaaS backup coverage across major platforms
• Automated, granular backups and point-in-time restores
• User-friendly web interface with no manual downloads
• Advanced security and regulatory compliance
• eDiscovery and legal hold tools
• Partner Portal for MSP management
Integrations Microsoft 365, Google Workspace, QuickBooks Online, hosted Exchange
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Dropsuite Solutions

Dropsuite offers a streamlined but thorough suite of cloud backup and archiving products.

They mainly focus on businesses using popular SaaS platforms, making it easy to protect your data.

1. Microsoft 365 Backup & Archiving

This covers Exchange Online, OneDrive, SharePoint, Teams, Calendars, Contacts, and Tasks.

The backups happen automatically and you get granular restore options, which works great for regulatory compliance and disaster recovery.

2. Google Workspace (formerly G Suite) Backup & Archiving

It protects Gmail, Drive (both personal and shared), Calendars, Contacts, and Tasks.

With automated, secure backups, it helps you avoid data loss from user errors or malicious actions.

3. QuickBooks Online Backup

This one automatically backs up your financial records, transactions, and reports from QuickBooks Online.

It really keeps your accounting data intact and supports business continuity for finance teams.

4. Website and Database Backup

It provides automated backups and fast restores for website content and the related databases.

This is especially useful if you’re managing SMBs or agencies with critical online assets.

5. Email Archiving

Dropsuite ensures your emails are archived long-term and searchable.

That makes it easier to stay compliant, handle eDiscovery requests, and maintain business continuity.

6. GovCloud Backup and Archiving

This one is tailored for government agencies and regulated industries.

It meets strict data sovereignty and compliance requirements, so you don’t have to worry about legal issues.

7. Additional Tools

  • GDPR Responder: Makes handling GDPR data access and deletion requests much simpler.
  • eDiscovery: Offers advanced search and legal hold capabilities for compliance investigations.
  • Insights BI: Provides reporting and analytics to keep an eye on data integrity and compliance.
  • Ransomware Protection: Helps protect your critical business data against ransomware threats proactively.

Integrations

Dropsuite works natively with Microsoft 365, Google Workspace, QuickBooks Online, and hosted Exchange platforms.

If you’re an MSP, you can manage all your client tenants from Dropsuite’s unified Partner Portal.

It offers easy provisioning and role management so managing multiple clients becomes smoother.

Dropsuite Features

1. Comprehensive SaaS Backup Coverage

Dropsuite protects all key parts of Microsoft 365, Google Workspace, and QuickBooks Online. This includes emails, files, chat data, calendars, and more.

By centralizing everything, you reduce complexity and make sure no important data slips through the cracks.

2. Automated, Granular Backups and Restores

You get scheduled, automated backups without needing to lift a finger.

Dropsuite lets you restore individual emails, files, or entire mailboxes quickly. This is a lifesaver if something gets deleted by accident or if a cyber incident hits.

3. User-Friendly Experience

The web interface feels simple and clear. Even if you’re not tech-savvy, you can monitor backups, start restores, and manage policies easily.

Plus, there’s no need to download agents or wrestle with complicated tools.

4. Advanced Security & Compliance

Dropsuite encrypts your data both at rest and in transit. It supports role-based access controls and audit trails.

It also meets strict regulations like GDPR, FINRA, and HIPAA. That makes it a solid choice if you deal with tight data governance rules.

5. eDiscovery & Legal Hold

Their eDiscovery tools let you search, export, and place data on legal hold easily. This helps when you need to respond to investigations or regulatory requests fast.

6. Insights BI & Reporting

You get actionable analytics through Insights BI. It helps IT teams visualize backup health, spot compliance gaps, and track storage trends.

All this happens from one centralized dashboard.

7. Partner Portal for MSPs

If you’re an MSP, the Partner Portal helps you manage multiple client tenants in one place. You can delegate access and automate provisioning.

This feature supports MSPs as they grow and scale data protection services.

Other Notable Features:

  • Ransomware protection tools identify and help you recover from attacks
  • Mobile-friendly web portal, though there are no dedicated mobile apps as of 2025
  • API access available for select integrations and automation
  • Fully cloud-based with no hardware requirements

These Dropsuite features make it a practical tool if you want reliable backup coverage without a lot of hassle.

Dropsuite Pricing Plans

Dropsuite pricing focuses on making things predictable and easy to scale for businesses and MSPs.

You won’t find all the exact prices on their website, but recent info from partners and reviews gives you a pretty good idea.

Their plans usually include unlimited storage and retention, which can save you headaches down the road.

Plan Price & Features
Microsoft 365 Backup & Archiving $2–$4 per user per month
• Core backup services
• Archiving add-ons for compliance
• Unlimited storage and retention
Google Workspace Backup $2–$4 per user per month
• Unlimited backups
• Granular restore options
• Similar pricing to Microsoft 365 plans
QuickBooks Online Backup Approximately $10 per account per month
• Available as an add-on
• Backup for accounting data
• Pricing from partner sources
Website and Database Backup Starting around $19 per site per month
• Entry-level plans
• Backup for websites and databases
• Offered via partner catalogs
Free Trial and Demo 14–30 day free trial
• Full feature access during trial
• No permanent free plan
• Live demos and onboarding sessions available
MSP/Reseller and Enterprise Pricing Custom pricing – contact sales
• Volume discounts
• White-label options for MSPs
• Tailored pricing for large or regulated industries

Dropsuite hasn’t raised prices recently, so you can expect some price stability as you grow.

Some users find the total cost of ownership lower because most plans include unlimited storage.

If you want to dive deeper, click here to learn more about Dropsuite pricing →

Dropsuite Alternatives

Let me walk you through how Dropsuite stacks up against some of its top competitors.

You’ll find the prices, strengths, and what makes Dropsuite stand out in each case.

I’ve looked at five main players in the SaaS backup space to give you a clear picture.

Competitor Their Strengths Dropsuite Advantage
Datto SaaS Protection MSP-focused SaaS backup with deep MSP integrations Dropsuite often priced lower with a simpler user interface
Barracuda Cloud-to-Cloud Enterprise SaaS backup with strong security and compliance Dropsuite is easier for SMBs and offers unlimited storage
Acronis Cyber Protect Full cyber protection including antimalware and device backup Dropsuite focuses on backup and archiving only, so setup is simpler
Veeam Backup for Microsoft 365 Enterprise backup with extensive restore options Dropsuite offers more pricing transparency and partner focus
Spanning Backup SaaS backup for Google and Microsoft 365 with user self-service restore Dropsuite can be cheaper and provides broader coverage

If you’re choosing between Dropsuite alternatives, here’s what really matters.

Dropsuite usually wins on pricing, especially when you consider unlimited backup.

You also get a simpler and more user-friendly experience.

Plus, it’s built with MSPs and SMBs in mind, so it covers all your automated SaaS backup needs without drowning you in extra features.

Who Should Use Dropsuite

1. MSPs managing multiple clients’ cloud applications

If you are an MSP juggling different clients’ cloud setups, Dropsuite helps you keep backups organized and secure. It reduces the headache of managing multiple environments all at once.

2. SMBs and mid-sized companies running on Microsoft 365, Google Workspace, or QuickBooks Online

Dropsuite fits well if your business uses Microsoft 365, Google Workspace, or QuickBooks Online. It offers reliable cloud backup that’s straightforward and fits right into your daily operations.

3. Highly regulated industries (finance, healthcare, legal, government) needing secure, compliant backups and archiving

For industries with strict rules around data security and compliance, Dropsuite gives you peace of mind. It handles backups and archiving in ways that meet tough regulatory needs without complicating your workflow.

4. Organizations with limited IT resources seeking easy, automated data protection

If your IT team is small or stretched thin, you’ll appreciate how Dropsuite automates data protection. It runs in the background with minimal setup, freeing you to focus on your business priorities.

It’s a great choice when you want hassle-free, cloud-native backup and compliance coverage.

However, if you need extensive endpoint or device backup, this might not cover everything.

Large enterprises with complex hybrid or on-premises environments usually go for broader platforms like Acronis or Veeam.

Bottom Line

Dropsuite is really easy to use.

It offers solid cloud backup options, especially if you work as an MSP or in a compliance-heavy industry.

You get automated, unlimited backups at competitive prices.

That makes it a great pick for growing businesses and service providers who want something straightforward.

On the downside, it doesn’t back up endpoints or devices, and lacks dedicated mobile apps.

Its threat detection is good but not as strong as specialized cybersecurity tools.

I hope this Dropsuite review has helped you see why it’s a practical choice if you want reliable SaaS backup without added complexity or cost.

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