Appointment Reminder helps businesses automate client communications.
It mainly supports service providers, healthcare practices, and small enterprises that rely on scheduling. Founded in 2010, it’s based in the United States.
In this Appointment Reminder review, I’m going to share what makes it stand out.
The company’s goal is to improve attendance rates and reduce administrative work. It does this by sending automated reminders, which means fewer no-shows for your business.
Though you won’t find much about the founder or full leadership publicly, the platform has built a solid niche. It serves everyone from freelancers to companies with multiple locations.
It keeps growing.
One of its strong points is its focus on compliance, especially for healthcare, with HIPAA-compliant messaging.
Plus, it recently expanded integrations with major calendar services. That makes managing your appointments much simpler.
As of mid-2025, Appointment Reminder continues adding features while staying budget-friendly. You can count on it to handle your reminder needs reliably.
Appointment Reminder – Quick Overview | |
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What It Does | Automates appointment communications with SMS, email, and voice reminders to reduce no-shows and streamline scheduling. |
Best For | • Healthcare practices needing HIPAA-compliant reminders • Small to mid-sized service businesses (finance, law, beauty, education) • Multi-location businesses managing centralized reminders • Companies integrating reminders with calendars and CRMs |
Key Products | Automated Appointment Reminders • Two-Way Communication • Workflow Automation • Calendar Integration • HIPAA-Compliant Platform |
Pricing | $29/month Starter plan • Professional and Enterprise plans for higher volume HIPAA plans from $99.95/month Annual plans with free trial available (typically 1 month) Volume pricing discounts for high numbers of reminders |
Standout Features | • Multi-channel reminders: SMS, email, voice calls • Two-way communication for easy confirmations/cancellations • Real-time calendar sync with Google, Outlook, Office 365, iCloud • Customizable templates and branding • Workflow automation for reminders and follow-ups • HIPAA-compliant security and data privacy |
Integrations | Google Calendar, Microsoft Outlook, Office 365, iCloud, Redtail CRM, Teamup, iCal, API for custom workflows |
Get Started | Start Free Trial → |
Appointment Reminder Solutions
Appointment Reminder centers on a cloud-based reminder and scheduling platform.
It helps manage appointments in industries where clear communication matters a lot.
1. Automated Appointment Reminders
You can send timely SMS, email, or voice call reminders to clients or patients. This really cuts down no-shows and late cancellations.
2. Two-Way Communication
Recipients get to confirm, cancel, or reschedule appointments directly. This reduces the back-and-forth you usually have, and saves you from doing manual follow-ups.
3. Workflow Automation
You set up multi-step reminder sequences and post-appointment follow-ups. This smooths out your administrative tasks and lets you focus on other things.
4. Calendar Integration
The platform syncs both ways with Microsoft Outlook, Google Calendar, iCloud, Office 365, Redtail CRM, Teamup, and iCal. So, your scheduling info stays current all the time.
5. Customizable Templates
You can personalize messages with your branding, add dynamic fields like client name, time, and service, and tweak the language to fit your business style.
6. HIPAA-Compliant Platform
It’s designed to meet data privacy needs, especially for healthcare providers, so you know your patient info stays secure.
Who Uses Appointment Reminder?
- Medical and dental offices
- Salons and spas
- Small businesses like law, finance, and consulting
- Educational providers
- Basically, any service business that handles client appointments
Integrations
Appointment Reminder connects directly to major calendar systems like Google, Outlook, Office 365, and iCloud.
It also links with leading CRMs such as Redtail. Plus, you can use its API to create custom workflows in other platforms.
These flexible integration options and simple automation make it handy if your team wants to reduce scheduling hassles across different tools.
Appointment Reminder Features
1. Multi-Channel Reminders
Appointment Reminder sends reminders through SMS, email, or voice calls automatically.
This gives your clients a choice in how they receive messages, which helps reduce missed appointments.
2. Two-Way Communication
Clients can reply to reminders to confirm, cancel, or reschedule.
The system updates the appointment status on its own, so your staff doesn’t have to follow up manually.
3. Calendar Sync & Management
You get real-time sync with major calendar platforms.
Managing multiple calendars and complex schedules, like multi-location practices, works smoothly in one place.
4. Customizable Templates & Branding
You can create templates that include dynamic appointment details and carry your brand style.
This personal touch encourages better engagement from your clients.
5. Workflow Automation
Set up reminder sequences that fit your workflow with timing options like 3 days or 1 hour before an appointment.
You can also automate post-appointment follow-ups, such as feedback surveys or rebooking prompts.
6. HIPAA Compliance & Security
For healthcare, data transmissions are encrypted to protect sensitive info.
HIPAA-compliant accounts add extra security, audit trails, and privacy measures to keep patient information safe.
7. Mobile Access
Manage reminders, add appointments, and track confirmations from your phone or tablet.
It’s a great feature for staff who are often on the move.
8. API Access
If you or your IT team want custom integrations or automated workflows, the Appointment Reminder API makes it possible.
9. Automated Replies & Reporting
Built-in AI and rule-based responses handle common requests like reschedules.
You also get detailed analytics showing delivery, open, and response rates.
Standout Capabilities
- Supports voice and SMS reminders together for better visibility
- Scalable volume pricing that fits sending hundreds or hundreds of thousands monthly
- Tools and templates that work across industries like medical, legal, finance, beauty, and education
These Appointment Reminder features give you a suite of options to keep your appointment communications efficient and effective.
Appointment Reminder Pricing Plans
Appointment Reminder pricing is straightforward and adjusts as your needs grow.
You won’t find a free plan, but the free trial usually lasts a month. This gives you a chance to test things out before committing.
HIPAA-compliant plans cater to businesses needing extra security, which is a huge plus if you handle sensitive information.
Plan | Price & Features |
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Starter | From $29 per month • Basic features • Tiered number of reminders • Suitable for small users |
Professional | Custom monthly limits • Higher reminder limits • Workflow automation • More advanced features |
Enterprise | Custom pricing • Discounted per-reminder rates • For 5,000+ notifications per month • Tailored for high-volume users |
HIPAA-Compliant | From $99.95 per month • Enhanced security features • Complies with HIPAA regulations • Ideal for healthcare businesses |
You also have volume discounts that kick in automatically, which helps if your reminder count spikes.
Plus, annual plans include extras like multiple calendars and support via SMS, email, and voice calls.
You can get a demo or free consultation before deciding if this works for your setup.
If you’d like to try it out, click here to learn more about Appointment Reminder pricing →
Appointment Reminder Alternatives
If you are looking at Appointment Reminder alternatives, it helps to know what else is out there and how they stack up.
Some tools offer much more than just reminders. For instance, SimplePractice gives you a full practice management solution designed especially for health professionals.
It’s more expensive if you only want reminders, but it’s loaded with features like robust EHR, billing, and telehealth.
Solutionreach focuses heavily on healthcare too, with lots of features beyond reminders.
They cost more, but they add advanced marketing tools and patient review management.
Then you have ReminderCall. It’s pretty similar to Appointment Reminder in terms of reminder features and has a simple user interface.
Pricing here is comparable, and they stand out by offering voice reminders on every plan.
Weave takes a different approach by including VoIP, payment processing, and a texting suite.
It’s pricier but combines communications and hardware into one platform, which might appeal to some businesses.
Lastly, Acuity Scheduling pairs scheduling with reminders in one package.
The pricing is slightly higher and they provide a client self-scheduling portal that some like.
Competitor | Their Strengths | Appointment Reminder Advantage |
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SimplePractice | Full practice management for health pros with robust EHR, billing, telehealth | Lower cost focused purely on reminders and two-way communication, better for smaller businesses |
Solutionreach | Large healthcare focus with advanced marketing and patient reviews | More affordable with simpler, reminder-focused features suitable for high-volume SMS and HIPAA compliance |
ReminderCall | Reminder-focused with simple user interface and voice reminders on all plans | Comparable pricing with more flexible options and two-way communication |
Weave | Includes VoIP, payments, texting suite, hardware bundled | Lower priced for standalone reminders without extra hardware bundles or comms features |
Acuity Scheduling | Scheduling plus reminders with client self-scheduling portal | Cheaper for just reminders with straightforward setup focusing on communications |
Appointment Reminder really shines if you want a tool dedicated purely to reminders and two-way communication without paying for extras you don’t need.
Its lower base pricing fits well if you’re a smaller business.
On top of that, it’s more affordable than most if you send a lot of SMS or calls and need HIPAA compliance.
You’ll also avoid the bloat you often find in full practice management systems, keeping things straightforward and effective.
Who Should Use Appointment Reminder
1. Healthcare Practices
This includes medical, dental, therapy, and clinics that need HIPAA-compliant communications. You can use it to reduce no-shows and ensure your patients get timely reminders.
2. Small to Mid-Sized Businesses
Think finance, law, beauty, education, and home services. If you rely on scheduled appointments and want to automate routine outreach, this tool can save you a lot of time.
3. Multi-Location Businesses
If you have teams spread across different locations, Appointment Reminder helps you manage reminders centrally. This keeps everything organized without extra hassle.
4. Companies Needing Integration
You can connect reminders with your existing Google, Outlook, or CRM calendars. It’s great for businesses that don’t need a complete practice management system but want to keep appointments in sync.
If you need robust billing, telehealth, or deep EHR features, you might want an all-in-one platform like SimplePractice. However, if your main goal is to improve client attendance and make appointment follow-up simpler, Appointment Reminder works really well and is easy to start using.
Bottom Line
Appointment Reminder keeps things simple and effective.
It offers solid calendar integration and reliable two-way client communication, which makes managing appointments easier.
The low entry cost and HIPAA-compliant plans really stand out. Plus, their flexible volume pricing can fit different business sizes.
It doesn’t have deeper practice management features like billing or patient portals. Also, it offers fewer marketing automation tools compared to bigger platforms.
If your main goal is to reduce no-shows and simplify appointment workflows, Appointment Reminder works well.
It’s especially good for healthcare or service businesses that want something secure, affordable, and straightforward.
I hope this Appointment Reminder review has helped you see if it fits your needs. If you want to try it out, you can start a trial of Appointment Reminder →.