Discover the best call forwarding software that ensures no call goes unanswered while boosting efficiency, reducing costs, and simplifying your operations with seamless integration and transparent pricing.
Missing calls means missing opportunities.
Juggling team growth, call flow complexity, and cost limits can slow your operations and frustrate agents and clients alike.
It gets worse when hidden fees and migration nightmares muddy your buying decision, piling on more stress.
You need a call forwarding solution that solves real pains, not just adds new features to your wishlist. The right software lets you control routing, integrates with your CRM, and supports your team as you scale—without adding headaches.
Features like intelligent routing, transparent pricing, and easy integrations give you room to focus on serving customers instead of troubleshooting calls or puzzling over bills.
In this article, I’ll break down the 10 best call forwarding software for operations managers who want reliable service, the right features, and solutions that drive business results.
You’ll find practical insights to boost ROI and cut through all the noise.
Let’s get started.
| Product | Starting Price | Best For |
|---|---|---|
| 1. RingCentral | Contact for pricing | Large businesses |
| 2. OpenPhone | $15/user/month | Small businesses, startups |
| 3. Dialpad | Contact for pricing | AI-focused businesses |
| 4. Aircall | $30/user/month | Sales and support teams |
| 5. Nextiva | $20/user/month | Small to midsize businesses |
RingCentral offers a robust cloud-based communication platform that includes comprehensive call forwarding capabilities, making it an excellent choice for businesses requiring flexible call management. Its system allows you to route calls to various devices and numbers, ensuring you never miss an important client interaction. You can set up advanced rules for call routing based on time of day, day of the week, or even specific caller IDs.
This platform integrates seamlessly with many business applications, enhancing workflow efficiency. With features like sequential ringing, simultaneous ringing, and voicemail management, RingCentral helps maintain a professional image and keeps your team connected regardless of location. It is a powerful solution for organizations that need a highly customizable and reliable call forwarding system.
OpenPhone is a modern, user-friendly business phone system perfect for small businesses and startups needing efficient call forwarding. It provides dedicated business numbers that can forward calls to any device, ensuring your team stays connected and responsive. You can easily set up call routing rules, manage business hours, and utilize voicemail-to-text features.
This software offers unlimited calling and texting within the US and Canada, making it a cost-effective choice for domestic operations. OpenPhone prioritizes simplicity and ease of use, allowing you to manage your business communications without extensive technical knowledge. It is an ideal solution for teams seeking a straightforward yet powerful call forwarding and communication system.
Dialpad is an AI-powered cloud communications platform that offers intelligent call forwarding capabilities, making it a strong contender for businesses focused on advanced automation and customer experience. It allows you to route calls efficiently to available team members, ensuring optimal response times. The platform's AI features provide real-time transcriptions and sentiment analysis, helping you understand caller needs better.
This software provides flexible call routing options, including custom schedules, sequential forwarding, and simultaneous ringing, adapting to your operational needs. Dialpad integrates seamlessly with various CRM and business tools, enhancing productivity and enabling your team to manage calls effectively from any location or device. It is a suitable choice for businesses looking for an innovative and AI-driven call forwarding solution.
Aircall provides a user-friendly, cloud-based phone system with robust call forwarding features designed to streamline customer service and sales workflows. Its intuitive interface allows you to easily set up call routing, ensuring calls reach the right agent or department efficiently. Aircall integrates with popular CRMs like Salesforce and HubSpot, making it ideal for teams focused on improving customer interactions.
This platform excels in offering call center functionalities such as call monitoring, call queuing, and real-time analytics. Aircall's straightforward setup and comprehensive call management tools make it an excellent choice for businesses looking to establish a professional phone system quickly with minimal technical overhead, supporting both desktop and mobile applications.
Nextiva is a unified communications platform offering dependable call forwarding and comprehensive communication tools for small to midsize businesses. It ensures your calls are routed effectively to available team members, improving customer response times. Nextiva combines a modern cloud phone system with voice, SMS/MMS, team chat, and video meetings.
This platform offers strong value with predictable costs and reliable performance, backed by responsive support and guided onboarding. Nextiva supports local, toll-free, and vanity numbers, plus number porting, making it highly adaptable for various business needs. It is a great choice for businesses seeking a reliable and scalable communication solution with integrated collaboration tools.
Grasshopper provides a virtual phone system designed specifically for small businesses and entrepreneurs, offering straightforward call forwarding features to maintain a professional image. It allows you to redirect incoming business calls to any phone number, including your mobile or a teammate's number, ensuring no call is missed. You can customize forwarding settings based on business hours or create sequential/simultaneous ringing for multiple devices.
This software includes essential VoIP features like voicemail transcription and custom greetings, all while supporting both mobile and desktop apps. Grasshopper is an excellent choice for solopreneurs and small teams who need a professional phone presence and efficient call management without the complexity of a full-fledged call center system.
MightyCall offers a virtual phone system tailored for small to medium-sized businesses, providing essential call forwarding and communication features. It allows you to forward calls to various devices like cell phones or desk phones, ensuring business continuity. The platform includes features such as call queues, custom greetings, and an auto-receptionist to manage incoming calls professionally.
This software is designed for ease of use, offering both mobile and web applications to keep you connected wherever you are. MightyCall provides a cost-effective solution with unlimited calling and messages within the US and Canada on most plans. It's a suitable choice for small businesses seeking an accessible yet feature-rich call forwarding and phone system.
Ooma Office delivers an affordable cloud-based VoIP phone service with robust call forwarding capabilities, ideal for small businesses seeking transparent pricing and essential communication tools. Its system allows you to forward calls to mobile phones, landlines, or other extensions, ensuring you remain accessible. You can set up virtual receptionists and customize call routing rules to manage incoming calls efficiently.
This platform offers unlimited calling in the US, Canada, Mexico, and Puerto Rico on its basic plan, making it cost-effective for North American businesses. Ooma Office focuses on providing reliable service with a straightforward setup, eliminating unexpected fees. It is an excellent choice for small businesses and startups that need a dependable and budget-friendly call forwarding solution.
VirtualPBX offers a cloud-based phone solution with comprehensive call forwarding features, designed to help businesses of all sizes streamline and improve communications. Its system allows you to forward calls to various destinations, including cell phones, landlines, and extensions, ensuring continuous connectivity. You can customize greetings, utilize auto-attendants, and manage calls efficiently with robust routing options.
This platform provides a range of features such as unlimited minutes, video conferencing, and business SMS, making it a versatile choice for diverse communication needs. VirtualPBX integrates with business apps like Zapier and Webhooks, enhancing your workflow automation. It is a strong option for companies seeking a flexible and feature-rich cloud phone system with effective call forwarding capabilities.
eVoice delivers a virtual phone system with robust call forwarding features tailored for small businesses and entrepreneurs seeking a professional communication solution. It allows you to route incoming calls to any phone, anywhere, ensuring you never miss critical business opportunities. You can customize call routing rules, set up professional greetings, and manage voicemails with ease.
This software provides features like multiple extensions, call routing, and voicemail-to-email, giving your business a polished image without the need for expensive hardware. eVoice is an excellent choice for individuals and small teams who require a flexible and scalable virtual phone system to handle calls professionally, enhancing their accessibility and responsiveness to clients.
Struggling to route calls efficiently?
Choosing the right call forwarding software can be overwhelming with so many options and features to evaluate for your unique business needs.
The right platform automates and simplifies call routing, helping you deliver better customer experiences and reduce missed opportunities.
That’s where our top pick comes in.
RingCentral stands out with robust call management, advanced features, and reliable performance—making it the #1 choice if you want to streamline call operations and never miss important calls.
While OpenPhone is an excellent, affordable choice for startups and Dialpad impresses with its AI-powered tools, RingCentral is the best call forwarding software for large teams needing scale, customization, and integrations without compromise.
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