Struggling with remote customer support? Discover the best cobrowsing software of 2026 that boosts sales and improves service with real-time collaboration, privacy controls, and seamless CRM integration. Read more now!
Are remote customer interactions holding you back?
Disconnects with customers slow down resolution and leave your team overwhelmed.
High cart abandonment and compliance worries just add to your stress.
With the right cobrowsing software, you can turn these challenges into opportunities by providing real-time, personalized support that connects teams and customers in just a few clicks.
Instant collaboration, robust privacy controls, and CRM integration are three must-have features that can transform your support and sales outcomes.
In this article, I review the 10 best cobrowsing software options for 2026, highlighting how each solution can help you shorten resolution times, delight customers, and boost your conversion rate.
You’ll discover the key features, unique advantages, and practical considerations needed to make the smartest choice for your business.
Let’s get started.
| Product | Starting Price | Best For |
|---|---|---|
| 1. Surfly | $31/user/month | Enhanced customer engagement |
| 2. Upscope | $30/agent/month | Effortless customer onboarding |
| 3. Glance | Contact for pricing | Consultative customer interactions |
| 4. Acquire | $90/month | Unified customer engagement |
| 5. Cobrowse.io | $18/agent/month | Secure cross-platform support |
Surfly is a universal cobrowsing solution that allows you to collaborate with customers in real-time across any website or digital property without downloads. This platform ensures frictionless interaction, helping you guide users through complex processes, complete forms, and resolve issues directly in their browser.
Surfly excels by offering integrated video and audio chat, e-signature functionality, and advanced data masking to secure sensitive information. It is ideal for enhancing customer engagement and sales conversions by providing a personalized, shoulder-to-shoulder support experience.
Upscope provides one-click, no-download cobrowsing and screen sharing, allowing your support and sales teams to see exactly what your users see. You can actively guide customers by clicking and scrolling on their screen, which eliminates confusion and speeds up resolution times.
This solution integrates with popular live chat systems and also works for phone support by generating a unique code for each customer. Upscope focuses on improving customer satisfaction and agent productivity by offering a simple, interactive way to resolve issues.
Glance provides cobrowse, screen share, and video solutions that empower your customer-facing teams to support users across websites, portals, or mobile apps. It allows agents to instantly launch sessions to guide customers, highlight elements, and even fill forms, enhancing digital experiences.
Glance meets stringent data privacy and security standards, making it suitable for highly regulated industries. This platform is perfect for consultative transactions, virtual training, and guided issue resolution, ensuring secure document sharing and multi-user sessions without compromising quality.
Acquire is a unified customer service platform that streamlines interactions through live chat, co-browsing, and video, offering a single view of all digital channels. This platform helps your sales, support, and onboarding teams to engage with customers efficiently by providing quick, personalized service.
Acquire excels in improving agent workflows and customer experiences by integrating cobrowsing with video and voice calls, along with a comprehensive suite of tools like chatbots and visitor tracking. It aims to reduce resolution times and boost sales volumes through interactive correspondence.
Cobrowse.io offers a flexible and secure co-browsing solution for real-time collaborative browsing across web and mobile platforms. It helps your agents resolve digital channel issues instantly, combining human and AI agents with visual intelligence to enhance problem-solving.
This tool supports universal cobrowsing across third-party sites and modern web frameworks, with features like laser pointers, annotation, and remote control. Cobrowse.io is designed for highly regulated environments, offering private-by-default data redaction and unparalleled audit capabilities for compliance.
Fullview provides a comprehensive solution for customer support, integrating session replays, cobrowsing, and call recording to help your teams understand user issues deeply. It allows agents to instantly see and interact with your customers' screens, enabling quick and precise troubleshooting. This platform helps reduce resolution times and improve customer satisfaction by offering full context into user journeys.
Fullview is particularly beneficial for product and engineering teams to identify bugs and usability issues through detailed session insights. It ensures a smoother support experience and aids in product improvement by providing actionable data from real user interactions.
TeamViewer offers remote access and support, which includes cobrowsing capabilities, enabling you to assist customers and manage devices from anywhere. This solution provides fast and secure connections for IT support, allowing agents to remotely control devices, transfer files, and conduct online meetings.
TeamViewer is widely recognized for its robust remote connectivity, supporting various operating systems and devices. It's an effective tool for individual users and large enterprises needing to manage a significant number of devices and provide attended remote support.
LogMeIn Rescue provides powerful remote support for IT and customer care, featuring robust co-browsing capabilities through its Live Guide solution. It allows agents to instantly join customers on any web page, browser, or device without requiring downloads, guiding them through processes like form completion and online transactions.
This platform prioritizes security with cloud architecture, data masking for sensitive information, and customizable agent permissions. LogMeIn Rescue helps you enhance every interaction with features like two-way video, VoIP audio, and session recording for quality assurance.
Channl.me is designed to enhance digital customer experiences by offering real-time cobrowsing and visual engagement tools. It enables your support agents to collaboratively navigate web pages with customers, providing immediate guidance and reducing friction during online interactions. This platform aims to simplify complex user journeys and accelerate problem resolution.
Channl.me focuses on delivering a seamless and personalized support experience, helping businesses improve customer satisfaction and efficiency. Its features empower agents to provide proactive assistance, making it an excellent choice for improving self-service adoption and reducing repeat inquiries.
REVE Chat offers a co-browsing solution that enables your agents to collaborate with customers in real-time on websites and mobile apps for a superior experience. It helps sales and support teams by allowing agents to guide customers, use highlighting tools, and navigate seamlessly through web pages.
This platform integrates co-browsing with live chat, video chat, and AI-driven chatbots, consolidating various communication channels into a unified dashboard. REVE Chat is designed to boost operational efficiency, improve first contact resolution, and secure customer data with features like data masking and session approval.
Struggling to connect with customers in real time?
Selecting the right cobrowsing platform can be overwhelming with so many features, integrations, and levels of support to consider.
With the right tool, you get seamless, secure collaboration that empowers your team and transforms your customer interactions into real business wins.
Here’s where Surfly shines brightest.
Surfly stands out by making enhanced customer engagement easy and secure—earning it the top spot in our roundup.
While Upscope and Glance also deliver excellent onboarding and interactive customer experiences, Surfly takes the lead as the best cobrowsing software for teams wanting fast, reliable connection and effortless guidance from day one.
Ready to try the leader? Request a personalized quote from Surfly now.
Supercharge customer support and close more deals today.
