Choosing insurance software is complex.
You need a system to manage complex risks and compliance. But integrating it without disrupting your existing operations feels nearly impossible.
The endless options, conflicting reviews, and unclear ROI make it hard to choose the right solution for your enterprise’s unique needs.
Many enterprises end up with software that fails to integrate properly with core underwriting and CRM tools. This ultimately causes more operational headaches than it solves.
This is where I can help. This guide is designed to cut through all the noise and clarify your complex decision-making process.
In this article, I review the best commercial insurance software. I’ll focus on top solutions that enhance underwriting accuracy, streamline policy administration, and lower your operational costs.
You’ll discover a clear framework to evaluate options based on your specific requirements, not just generic vendor claims or feature lists.
Let’s find your solution.
Quick Summary:
| # | Software | Rating | Best For |
|---|---|---|---|
| 1 | Vertafore → | Mid-sized to large enterprises | |
| 2 | Applied Systems → | Top insurance agencies | |
| 3 | InsureSoft → | Enterprises managing multi-lines | |
| 4 | NowCerts → | Agencies needing automation | |
| 5 | AgencyZoom → | Producer-focused agencies |
1. Vertafore
Struggling with fragmented commercial insurance technology solutions?
Vertafore offers a connected technology experience designed to centralize your operations. This means your agency, carrier, or MGA can manage everything from policy administration to compliance within a single, integrated platform.
This alleviates the pressure of balancing complex requirements, enabling you to streamline workflows and avoid operational disruptions.
Here’s how they deliver.
Vertafore offers proven solutions for managing your agency, engaging clients, and ensuring credentialing and compliance. For example, their Sircon products simplify regulatory challenges, while ImageRight streamlines your document management.
You can also leverage analytics and industry insights with tools like RiskMatch, which provides data analysis for predicting market shifts and positioning your business accordingly. Their solutions are built to modernize your agency operations, ensuring you have the right approach and tools for success in the evolving insurance industry. Additionally, Vertafore supports distribution management for carriers and offers purpose-built technology for MGAs to boost their efficiency.
The result is robust, industry-specific functionality.
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Key features:
- Integrated Platform Solutions: Consolidates agency management, client engagement, and compliance tools into a single, connected experience for streamlined operations.
- Advanced Analytics & Insights: Provides tools like RiskMatch and ReferenceConnect to leverage data for market predictions, risk management, and informed strategic decision-making.
- Specialized Workflow Automation: Offers purpose-built technology for agencies, carriers, and MGAs, including Sircon for compliance and ImageRight for document management, enhancing efficiency.
Learn more about Vertafore features, pricing, & alternatives →
Verdict: Vertafore is suitable as the best commercial insurance software, helping you enhance underwriting accuracy and streamline policy administration. Their integrated platform supports over 160,000 management system users and handles 200M+ carrier rating transactions, proving their robust capabilities for mid-sized to large enterprises.
2. Applied Systems
Struggling with fragmented insurance software options?
Applied Systems offers a unified solution that addresses complex requirements, streamlining your operations for improved efficiency. This means you can overcome decision paralysis by consolidating fragmented market options into a single, cohesive platform. Your agency can truly transform day-to-day operations.
This empowers your business to achieve greater efficiency.
Applied Systems brings all your business aspects into a single view. This includes agency management, sales automation, and detailed data analytics, helping you make informed decisions. You can also boost customer satisfaction with self-service options and mobile accessibility, meeting clients wherever they are. Their solutions extend your traditional storefront to online insurance experiences, enhancing customer engagement and operational reach. Plus, they integrate the power of Salesforce, offering additional marketing automation and robust reporting capabilities, ensuring you have a complete picture of your business performance.
Achieve powerful operational efficiency today.
Key features:
- Comprehensive Agency Management: Keep a single view of your entire business, from policy administration to claims, ensuring seamless operations and clear oversight.
- Advanced Data Analytics & AI: Gain critical business intelligence and leverage AI as your co-pilot for faster workflows, increased productivity, and superior customer service.
- Enhanced Customer & Market Connectivity: Meet customers where they are with mobile and self-service apps while increasing collaboration with markets for renewals and new business.
Learn more about Applied Systems features, pricing, & alternatives →
Verdict: Applied Systems stands out as a leading contender for the best commercial insurance software due to its unified platform for agencies. With 7 out of 10 top agencies on the Business Insurance Top 100 list using Applied Epic, it delivers proven solutions for enhancing underwriting, streamlining administration, and improving client experiences.
3. InsureSoft
Struggling with fragmented insurance systems and data overload?
InsureSoft’s Diamond platform offers an all-in-one solution for policy, billing, claims, and analytics. This means you can simplify complex business operations and exceed customer expectations.
InsureSoft enables you to manage diverse lines of business like Personal, Commercial, and Workers’ Comp from a single integrated system. This helps streamline your processes, ensuring operational agility.
Here’s how to gain a competitive edge.
InsureSoft’s Diamond system empowers insurance carriers, MGAs, and MGUs to manage their core operations effectively. It combines crucial components such as policy administration, insurance billing, and claims management.
You can also leverage its digital engagement tools and intelligent analytics for deeper insights. For instance, the Acumen Analytics feature helps you to unlock the power of your data, turning information into actionable intelligence. Additionally, built-in document and workflow management capabilities advance your mission.
Plus, with over 150 pre-built third-party integrations and an API-first design, you have the flexibility to adapt to changing market conditions. This ensures continuous innovation through bi-monthly updates, keeping your platform current.
Ultimately, this helps your business vision shine.
Key features:
- Comprehensive Platform: An all-in-one solution for Property & Casualty lines of business, including Personal, Commercial, and Workers’ Comp, simplifying complex operations.
- Integrated Analytics: Acumen Analytics provides intelligent insights and data analysis capabilities, transforming your data into actionable intelligence for better decision-making.
- Flexible Configuration: Diamond Composer allows you to easily manage configurations, update rates, rules, and workflows, and even launch new products with comprehensive training.
Learn more about InsureSoft features, pricing, & alternatives →
Verdict: InsureSoft’s Diamond platform offers an integrated solution for commercial insurance management, known for its 100% implementation success rate. Its comprehensive features, including policy administration, billing, claims, and analytics, make it a suitable choice for enterprises seeking the best commercial insurance software to streamline operations and enhance data utilization.
4. NowCerts
Struggling with fragmented commercial insurance operations?
NowCerts offers an intelligent, secure, and intuitive agency management system to streamline your processes.
This powerful solution removes decision paralysis by centralizing tasks, eliminating data silos, and freeing your team from manual burdens like certificate issuance, allowing for efficient management and significant time savings.
Here’s your integrated solution.
NowCerts automates policy updates directly from carrier databases and tracks commissions comprehensively, giving you real-time financial oversight.
You can manage over 50 features, access 40+ reports, and effortlessly download policy data from 300+ carriers, enabling you to run your business by the numbers with precision.
Additionally, AI features boost your “Agency IQ,” while a task manager, invoice tools, Acord forms, and email synchronization ensure every operational aspect is covered. You also get a customer portal to self-serve certificates.
Imagine operational ease and enhanced accuracy.
Key features:
- Self-Serve Certificates: Empower your commercial clients to issue their own certificates, significantly reducing administrative workload for your team and improving customer satisfaction.
- Automated Carrier Downloads: Effortlessly receive real-time policy information updates directly from over 300 carriers, ensuring your data is always current and accurate.
- Comprehensive Commissions Tracking: Gain precise control over agency and agent commissions, fees, and payment plan interest rates with an integrated, detailed tracking system.
Learn more about NowCerts features, pricing, & alternatives →
Verdict: NowCerts is a top contender for best commercial insurance software, offering an intuitive and secure platform that addresses core enterprise challenges like fragmented data and manual processes. With automated carrier downloads, self-serve certificates, and robust reporting, it enhances underwriting accuracy and streamlines policy administration.
5. AgencyZoom
Struggling with fragmented commercial insurance software options?
AgencyZoom simplifies your decision-making by automating tasks beyond policy sales, offering an easy-to-use platform built for producers.
This means you can grow your book of business by closing more deals faster. You’ll also keep customers coming back by automating engagement.
Gain insights into your agency’s growth.
AgencyZoom helps you sell more with a smarter lead manager/CRM, allowing you to track every opportunity and never lose sight of a lead with click-and-drag simplicity. This platform also boosts retention through complete lifecycle automation, building an automated customer journey from prospecting to renewals and beyond. Additionally, you can analyze growth effectively, crushing your goals with a dashboard that shows what you and your producers need to do to succeed today, this month, and this year. Plus, the automated Google Reviews system helps you get 5-star reviews automatically, month after month, boosting your online reputation after every policy sold. The result is a thriving agency with improved efficiency and consistent customer engagement.
While AgencyZoom focuses on insurance, understanding the broader landscape of software tools is crucial. My guide on best API management tools can help with this.
Key features:
- Smarter Lead Manager/CRM: Close more deals faster with an intuitive platform designed for producers to easily track opportunities and manage leads on the go.
- Complete Lifecycle Automation: Boost customer retention by automating engagement from prospecting through renewals, ensuring continuous customer journey satisfaction.
- Goals & Reporting Dashboard: Analyze your agency’s growth, track producer performance, and crush your sales goals with real-time insights and data-driven reporting.
Learn more about AgencyZoom features, pricing, & alternatives →
Verdict: AgencyZoom helps you automate time-wasting tasks, grow faster, and retain more customers, making it a strong contender for the best commercial insurance software. With over 35,000 users, it demonstrates proven implementation success by automating sales, retention, and performance tracking.
6. Acturis
Struggling with fragmented commercial insurance software options?
Acturis delivers digital transformation for general insurance, helping brokers, insurers, and MGAs power their businesses.
This means you can streamline complex requirements like policy administration and compliance, focusing on your core operations. It’s designed to give you headroom to continually improve.
What if your platform just worked?
Acturis helps you move beyond decision paralysis by providing a structured, end-to-end application designed for the broking sector.
You’ll find specialized solutions for commercial lines broking, personal lines, insurers, and MGAs, ensuring the technology is tailored to your specific needs. With over 850 partners, they transact over £15bn of premium annually. Additionally, the system boasts over 99.9% availability, ensuring reliable operations. This means reduced administrative costs and enhanced customer self-service capabilities.
The result? Improved underwriting accuracy and a competitive edge.
Before diving deeper, you might find my analysis of best campus management system helpful.
Key features:
- Commercial and Personal Lines Broking solutions: Provides end-to-end applications specifically designed to help brokers stay at the forefront of the commercial and personal insurance markets.
- Insurer and MGA tailored platforms: Offers dedicated platforms that facilitate digital trading for insurers and enable MGAs to be nimble and make their mark with specific requirements.
- Reliable SaaS platform and community: Delivers a highly available Software-as-a-Service solution, powering over 100,000 individuals in 40+ countries and fostering a £15bn digital community.
Learn more about Acturis features, pricing, & alternatives →
Verdict: Acturis stands out as a leading contender for best commercial insurance software, evidenced by its 7-year streak as the best software platform in the Insurance Times eTrading Survey. Its proven reliability and tailored solutions for brokers, insurers, and MGAs make it ideal for enterprises seeking streamlined operations and enhanced digital trading capabilities.
Conclusion
Feeling paralyzed by software choices?
Choosing the wrong system leads to fragmented workflows and integration headaches. It’s a costly mistake your enterprise can’t afford to make.
The right tool does more than just organize. Agencies leveraging predictive analytics can enhance retention rates and operational efficiency. This proactive approach helps identify at-risk policies and streamline renewals, driving real growth.
Here is my top recommendation.
After reviewing all the options, Vertafore is the clear winner. It solves the fragmentation problem with a single, connected platform designed for your enterprise.
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I was impressed by how it centralizes everything from policy admin to compliance with tools like Sircon. Choosing the best commercial insurance software like this one modernizes your operations.
I strongly suggest you request info from Vertafore to see how their connected technology can specifically benefit your agency’s unique workflows.
Finally achieve true operational efficiency.
