Managing hospice care has never been tougher.
With increasing patient loads, strict regulatory standards, and the need for real-time care coordination, today’s hospice leaders are under immense pressure to keep their agencies running smoothly.
This complex environment often leaves you and your team struggling with billing backlogs, clinical documentation headaches, scheduling issues, and keeping track of changing regulations. Resolving these pain points is critical for improving quality of care and maintaining the financial health of your hospice.
Finding the right software can transform your daily workflow and drive compliance, quality, and revenue forward.
Statistics from the Medicare Payment Advisory Commission reveal that hospice utilization reached 51.7% of Medicare decedents in 2023, the highest rate in years, underscoring that demand continues to surge. More hospice patients mean more complexity if you are relying on outdated systems.
That’s why I put together this guide—to help you choose real solutions that truly address these challenges.
In this article, I’m going to share my picks for the best hospice software on the market, comparing features and benefits so you can make the right choice for your organization.
By reading this, you’ll discover tools for smoother operations, stronger compliance, and compassionate patient care—all while boosting your agency’s productivity.
Let’s get started.
Quick Summary:
| # | Software | Target Users |
|---|---|---|
| 1 | WellSky → | Hospice providers needing coordinated care and compliance |
| 2 | Axxess → | Hospice professionals wanting efficient, compliant workflows |
| 3 | MatrixCare → | Clinicians focusing on compassionate care and efficiency |
| 4 | PointClickCare → | Providers seeking seamless care transitions and compliance |
| 5 | Alora Health → | Hospice agencies needing easy billing and mobile workflows |
1. WellSky
Are you struggling to deliver coordinated hospice care?
WellSky’s software targets care providers who need to streamline clinical workflows and improve patient engagement. It helps you reduce errors and maintain compliance with industry standards.
The platform embraces whole person care, empowering you to collaborate effectively across providers, payers, and community organizations. This coordinated approach helps improve patient outcomes and supports complex decision-making. Plus, it addresses social determinants of health to reduce disparities, ensuring personalized care where it matters most.
It’s a smart tool for managing transitions too.
WellSky’s hospice solutions keep your team aligned through real-time communication and care coordination. The software simplifies care transitions and closes gaps that often cause rehospitalizations or fragmented care. You can also tap into their transformative analytics, turning EHR data into actionable insights with the best HR analytics tools.
The system supports staff retention and management by automating redundant tasks, letting clinicians focus on what really counts: delivering compassionate care.
Key features:
Coordinated care across networks: Enables collaboration between providers, payers, and social services to keep patients safe and well cared for at home.
Real-time care management: Improves communication and transitions between care settings to reduce readmissions and compliance risks.
Advanced analytics and insights: Transforms electronic health record data to help you make better care decisions and optimize patient outcomes. If you’re interested in similar industry solutions, you may also want to explore enterprise search software for finding data quickly.
Learn more about WellSky features, pricing, & alternatives →
Verdict:
WellSky stands out as the best hospice software for care providers aiming to enhance compliance and boost patient-centered care. Serving over 20,000 clients nationwide, it combines whole person care with powerful analytics and real-time coordination. This leads to better outcomes and operational efficiency for hospices wanting to excel.
2. Axxess
Looking for hospice software that simplifies care and compliance?
Axxess offers hospice-specific workflows designed by experts to tackle common operational challenges with ease.
Hospice care professionals often struggle to deliver compassionate care while meeting strict compliance requirements. Axxess helps by streamlining tasks like documentation, care coordination, and regulatory reporting . This means you can focus more on your patients instead of paperwork.
The software’s intelligent platform integrates smoothly with your existing systems, improving efficiency and reducing errors.
It’s trusted by over 9,000 organizations with 7 million+ patients served, showcasing its reliability.
Axxess also includes real-time claims processing to help your organization get paid faster and more accurately.
The platform doesn’t just stop at hospice care; it supports related services like palliative and home health care, making it a versatile choice.
Keeping your team compliant is easier with on-demand training and certification built right into the system. This ensures your staff are always up to date with the latest regulations.
Key features:
- Hospice-specific compliant workflows built to simplify documentation and regulatory adherence, reducing risks and ensuring quality patient care.
- Real-time automated claims processing to speed up reimbursements and improve your financial health effortlessly.
- Integrated training and certification platform helps your team stay compliant with the latest industry standards through on-demand education.
Learn more about Axxess features, pricing, & alternatives →
Verdict:
Axxess stands out as one of the best hospice software solutions for hospice care professionals who need compliant, efficient, and compassionate care management. Trusted by 9,000+ organizations and supporting over 7 million patients, its expert-designed workflows and real-time billing features ensure you get paid faster while focusing on quality care.
3. MatrixCare
Looking for hospice software that truly fits your care needs?
MatrixCare offers a comprehensive platform designed specifically for home-based and long-term care providers, focusing on improving efficiency and patient outcomes.
Their system helps reduce human errors by enabling care settings to share critical information such as patient records seamlessly across home health, hospice, and skilled nursing. This improves the coordination of care and helps avoid duplicate data entry. I like how MatrixCare lets your staff document care activities in real time, keeping your focus on patients instead of paperwork.
It’s a solution built for busy clinicians who want to spend more time delivering compassionate care rather than wrestling with technology.
MatrixCare also supports regulatory compliance, helping you avoid costly mistakes and penalties while keeping your documentation audit-ready.
Another great feature is built-in revenue cycle management, which simplifies billing workflows and helps improve your financial health by ensuring timely reimbursements. You can learn more about revenue cycle management software tools that boost cash flow in this area.
You’ll appreciate the platform’s data and analytics tools that empower you to make informed decisions and continuously improve care delivery.
The platform’s interoperability means it integrates with other healthcare systems, creating a connected ecosystem for your organization. This kind of integration is crucial for efficient healthcare compliance software management and avoiding costly penalties.
Key features:
- Integrated care coordination tools that minimize human errors by sharing critical patient information across settings, enhancing care quality and communication.
- Compliance and regulatory support designed to maintain up-to-date documentation and reduce risks related to audits and penalties in hospice care.
- Revenue cycle management capabilities streamline billing and claims processing, improving financial performance and cash flow for your hospice operations.
Learn more about MatrixCare features, pricing, & alternatives →
Verdict:
MatrixCare stands out as one of the best hospice software options if you want to balance efficiency with compassionate care. Its unified platform connects patient data across care settings and helps Advanced Health Care Corporation streamline revenue cycle management, reducing human error and boosting compliance. This makes it a smart choice for hospice providers focused on quality and operational excellence.
4. PointClickCare
Struggling to coordinate care across multiple providers?
PointClickCare makes patient data accessible and actionable to improve transitions and outcomes.
The platform tackles challenges in healthcare coordination by breaking down data silos. It gives you a complete, real-time view of your patient’s journey. This helps you ensure smoother, safer transitions between care settings while reducing avoidable readmissions.
It truly enhances collaboration.
Besides care coordination, PointClickCare boosts financial health by connecting clinical and billing teams with cloud-based software. You get real-time data and insights to shorten your revenue cycle and improve your bottom line.
Another strong suit is its investment in innovation to solve healthcare’s biggest challenges for vulnerable populations. The network effect supports seamless communication and drives better care outcomes by connecting care teams with the right data at the right time.
You’ll also appreciate how the system supports compliance and quality assurance, helping you meet regulatory requirements efficiently.
Key features:
- Comprehensive care coordination across providers eliminating communication gaps and delivering safer patient handoffs throughout the healthcare continuum.
- Real-time financial insights and revenue cycle management connecting your billing and care teams to improve reimbursement accuracy and speed.
- AI-driven analytics for proactive interventions that empower your care teams with predictive insights to prevent complications and readmissions.
Learn more about PointClickCare features, pricing, & alternatives →
You can also explore the best mental health software to see how specialized tools help manage stress and wellness in healthcare environments.
Verdict:
PointClickCare is a top contender for the best hospice software to help providers improve care transitions and boost compliance. Facilities like Bridgeway Senior Healthcare praise its ability to streamline PDPM workflows and enhance care quality while controlling costs. Its data-driven approach makes it ideal for hospice care providers seeking to deliver both excellent clinical outcomes and financial health.
5. Alora Health
Looking to simplify hospice care management?
Alora Health offers a cloud-based hospice software designed to help you manage clinical, operational, and financial workflows with ease.
Its platform supports billing for all payer types including Medicare, Medicaid, VA, and private insurance, which means you can streamline your revenue cycle without juggling multiple systems. The software also ensures compliance with evolving CMS regulations, so you’re always prepared for audits and accreditation surveys. This helps reduce the stress agencies face during regulatory reviews.
Alora is incredibly easy to use and works across smartphones, tablets, and computers. This mobile accessibility lets caregivers document visits, capture signatures, and update patient information directly from the field—even offline, which is crucial when internet connectivity is unreliable.
You can also benefit from an integrated Electronic Visit Verification (EVV) system that offers GPS and telephony options, along with real-time visit monitoring and delay alerts.
Everything is backed by their expert live customer support, helping you solve problems quickly without waiting on hold.
Paperless workflows reduce administrative workloads, so you and your team can focus more on patient care than paperwork.
Key features:
- Multi-payer billing support: Handles Medicare, Medicaid, VA, insurance, and private pay, simplifying your agency’s financial operations and reducing claim denials.
- Mobile-friendly with offline documentation: Caregivers can document and capture signatures directly from phones or tablets even without internet access, improving accuracy and efficiency on the go.
- Integrated EVV with live monitoring: GPS and telephony-based visit verification with alerts for late or missed visits to ensure compliance with state and federal mandates.
Learn more about Alora Health features, pricing, & alternatives →
Verdict:
Alora Health stands out as the best hospice software for agencies seeking a comprehensive, easy-to-use solution that covers clinical, billing, and compliance needs. With over 1.4 million patients served and $14 billion in claims processed, their tool supports agencies in delivering quality care while passing surveys by ACHC, CHAP, and Joint Commission. The integrated EVV and offline documentation features make it a reliable choice for field clinicians and back-office users alike.
For agencies also interested in improving patient care and revenue management, exploring the best pediatric software to manage patient care and boost revenue can offer valuable insights.
The seamless pool service software to help manage clients and boost efficiency also demonstrates how specialized software solutions enhance operational workflows efficiently.
Conclusion
Managing hospice care can feel overwhelming.
You’re not alone if you’re grappling with increased patient loads and the complexities of compliance. Finding the right tools is essential for navigating these challenges efficiently.
Recent statistics show that hospice utilization reached 51.7% among Medicare decedents in 2023, according to the Medicare Payment Advisory Commission. This clearly indicates the escalating demand for quality hospice care and the unique pressures it places on healthcare providers.
The solution? WellSky offers a tailored software platform that simplifies care management. It streamlines clinical workflows, enhances patient engagement, and promotes real-time communication across your healthcare team.
With WellSky, many providers have experienced significant improvements in both operational efficiency and patient outcomes.
If you’re ready to elevate your hospice care services, I encourage you to book a free demo of WellSky today to see its impact firsthand.
Taking this step could transform your operations, ensuring that you deliver compassionate and efficient care to those who need it most.
