Tired of high OTA commissions?
Relying on third-party channels eats into your profits while you lose control over the guest experience. It’s a frustrating, unwinnable battle for direct bookings.
What’s worse is that juggling outdated booking systems creates more manual work, leaving your team unable to focus on delivering exceptional guest service.
The pressure to modernize is real. In fact, LLCBuddy reports that 54% of hoteliers prioritize implementing technology to automate guest-facing tasks. This trend highlights the need for more efficient, direct booking systems.
While we’re on the topic of improving bookings, you might find my guide on best venue booking software helpful.
The right tool fixes this. It helps you supercharge your direct bookings and take back control of your revenue stream and guest relationships.
In this guide, I’ll break down my top picks for the best hotel booking software. We will explore solutions that automate workflows and boost profitability.
You’ll discover how to increase revenue, reduce reliance on OTAs, and deliver the personalized guest journeys that build loyalty and repeat business.
Let’s dive in.
Quick Summary:
| # | Software | Rating | Best For |
|---|---|---|---|
| 1 | SiteMinder → | Large hotel groups | |
| 2 | Little Hotelier → | Growing hospitality businesses | |
| 3 | Mews → | Diverse property types | |
| 4 | WebRezPro → | Hotels & vacation rentals | |
| 5 | innRoad → | Independent hoteliers |
1. SiteMinder
Struggling to maximize direct bookings and revenue?
SiteMinder offers a comprehensive platform with a Channel Manager and Booking Engine, directly addressing your need for increased visibility and commission-free growth. This means you can reach over 450 booking channels effortlessly, expanding your presence globally.
Are you worried about integration complexities and managing diverse guest profiles?
SiteMinder’s platform introduces a complete hotel commerce solution. You can simplify payment processing, manage sensitive guest data from booking to check-out, and gain actionable insights to outperform your competition. Additionally, its extensive integration capabilities with over 1500 partners, including Property Management Systems and Global Distribution Systems, ensure your existing technology connects seamlessly. Plus, the ability to manage distribution across entire groups or chains from a single place makes scaling efficient. The result is optimized time and confidence to sell every room.
While we’re discussing scaling efficiency, understanding best workshop management software is equally important for streamlining operations.
Key features:
- Comprehensive Channel Management: Connect your property to over 450 global and local online booking channels, including OTAs and GDS, to expand reach and increase reservations.
- Industry-Leading Booking Engine: Accelerate your commission-free direct bookings and foster guest loyalty through a user-friendly, high-converting booking engine.
- Actionable Business Intelligence: Leverage clear and meaningful insights to optimize revenue opportunities, make real-time pricing changes, and develop effective sales strategies.
SiteMinder features, pricing, & alternatives →
Verdict: SiteMinder stands out as a strong candidate for the best hotel booking software, especially for operations managers seeking to automate workflows and maximize direct bookings. Its robust integration ecosystem, comprehensive channel management, and powerful business intelligence tools, evidenced by driving over 125 million reservations annually, make it ideal for hotels looking to confidently increase revenue and streamline operations.
2. Little Hotelier
Are you struggling to manage your direct bookings effectively? You know the headaches of scattered reservations and manual updates.
Little Hotelier offers an all-in-one platform with a direct booking engine and channel manager to centralize your operations. This means you can easily manage over 450+ booking channels from one central calendar, eliminating double-bookings and saving you precious time.
This allows you to take charge of your operations, securing direct bookings online and modernizing your administration for guest services. Plus, the software boasts powerful tools designed for busy property managers like you.
Here’s your solution.
Little Hotelier provides you with a centralized calendar and daily operations hub, making it simple to manage your front desk. You can create and manage reservations, customize guest emails, and automate invoicing.
The channel manager helps you manage all your booking channels in one place, ensuring your room and rate updates are synchronized across all platforms like Booking.com. This central control helps you increase revenue by utilizing a variety of distribution methods, attracting more reservations directly to you.
Additionally, the mobile app lets you run your business wherever you are, giving you more freedom. With metasearch integration on Google Hotel Ads, Trivago, and TripAdvisor, you can also drive more direct bookings and boost your revenue.
The result is more control and freedom for you.
Key features:
- Centralized Front Desk & Channel Manager: Manage all your bookings, reservations, and 450+ channels from a single, intuitive calendar, streamlining operations and reducing manual effort.
- Direct Booking Engine & Metasearch Integration: Secure more direct bookings through your own professional website and promote your property on major metasearch sites like Google Hotel Ads and Trivago.
- Mobile App & Insights Dashboards: Gain the freedom to manage your property on-the-go with the user-friendly mobile app, while detailed insights help you optimize pricing and promotions.
Little Hotelier features, pricing, & alternatives →
Verdict: Little Hotelier stands out as the best hotel booking software for growing hospitality businesses seeking centralized control and increased direct bookings. Its all-in-one platform with features like the channel manager, direct booking engine, and mobile app, along with a reported 10-50% increase in bookings for users, makes it an ideal choice for enhancing operational efficiency and revenue.
3. Mews
Struggling with fragmented hotel operations and lost revenue?
Mews provides a cloud-native property management system (PMS) designed to simplify your operations.
This means you can automate manual tasks and focus on elevating guest experiences instead.
Imagine smoother, more profitable hotel management.
Mews helps by centralizing your core hospitality functions like reservation management and housekeeping software. This lets you personalize guest interactions with features like a virtual concierge and digital key, directly impacting guest satisfaction.
You can also leverage their embedded payments for a frictionless checkout experience and their revenue management system (Atomize) to optimize pricing in real-time for increased RevPAR. Additionally, the Mews Marketplace offers over 1,000 integrations spanning accounting to distribution, ensuring your entire tech stack works together. Plus, their multi-property management allows consistent operations across your growing portfolio.
The result: increased direct bookings and reduced operational complexities.
Key features:
- Comprehensive Property Management (PMS): Streamline front desk, housekeeping, and reservation management, providing intuitive interfaces and automation for increased staff efficiency.
- Integrated Revenue & Payments: Optimize pricing with real-time data using Mews RMS and ensure seamless, secure transactions with embedded payments and PSD2 compliance.
- Extensive Marketplace & Open API: Connect to over 1,000 hospitality integrations for all business needs, or build custom solutions with a flexible, scalable Open API.
Mews features, pricing, & alternatives →
Verdict: If you are seeking the best hotel booking software to automate operations, boost direct bookings by 45%, and enhance guest experiences, Mews delivers an integrated, cloud-native solution with extensive capabilities for diverse property types, as evidenced by a 39% increase in RevPAR for their customers.
4. WebRezPro
Is your hotel struggling with direct bookings?
WebRezPro offers a commission-free booking engine, helping you maximize direct bookings and control your revenue.
This system centralizes your operations, providing one command center for daily tasks and a seamless guest experience from start to finish.
You can simplify overnight lodging and elevate your guest experience.
WebRezPro provides a powerful cloud PMS that supports diverse property types like hotels, B&Bs, and vacation rentals. This means you can manage your front desk, back office, and accounting from a single, integrated platform.
You get tools like guest self-check-in, flexible rate management, and robust reporting to optimize occupancy. Additionally, it offers over 150 integrations with OTAs, POS systems, and payment gateways, ensuring your entire operation is connected and efficient. You can easily manage groups and utilize features like availability calendars to streamline your daily tasks and boost your profitability.
The result: a streamlined, efficient, and profitable business.
Key features:
- Centralized Operations: Manage front desk, back office, and integrated accounting from one system, simplifying daily tasks and enhancing operational flow.
- Commission-Free Booking Engine: Drive direct bookings and increase revenue with a powerful, commission-free online booking engine, including upsell capabilities.
- Extensive Integrations and Reporting: Connect seamlessly with over 150 industry software solutions and leverage comprehensive reporting for data-driven decisions.
WebRezPro features, pricing, & alternatives →
Verdict: If you’re looking for the best hotel booking software to centralize operations and boost direct bookings, WebRezPro is a strong contender. Its integrated accounting, self-check-in, and 150+ integrations are designed to streamline operations and enhance guest experience, making it a reliable solution for various property types.
5. innRoad
Struggling with complex hotel booking software evaluations?
InnRoad offers an all-in-one, cloud-based Property Management System (PMS) designed for independent hoteliers. This means you can manage your property with ease and achieve your desired operational outcomes.
You’ll find this system makes setup and learning incredibly simple, reducing anxieties about workflow disruptions. You can truly boost occupancy, streamline operations, and save money.
This simplifies your search.
InnRoad solves your pain points by integrating core functionalities like a booking engine, channel manager, and revenue management into one intuitive platform. This helps you gain higher visibility across hundreds of OTAs, driving more reservations and increasing direct commission-free bookings. You can also reduce processing fees on in-person and online payments, maximizing your revenue. The system also supports essential functions like online check-in/check-out and advanced reporting, giving you real-time insights to optimize occupancy and personalize guest journeys. InnRoad is also mobile-optimized, ensuring you can manage operations anywhere.
This empowers your business growth.
While we’re discussing operational efficiency, understanding the importance of an advanced distribution management system for specific industries might be helpful.
Key features:
- All-in-one cloud-based solution: Manages your entire property from reservation to revenue, accessible anywhere, reducing hardware needs and lengthy setup times.
- Integrated channel management: Connects to all leading OTAs, syncing rates and availability in real-time, which drives more reservations and global exposure.
- Simplified payment processing: Offers competitive rates and secure transactions from one dashboard, ensuring PCI DSS compliance and lower fees for all major credit cards.
innRoad features, pricing, & alternatives →
Verdict: If you’re seeking the best hotel booking software that delivers simplified operations and increased revenue, innRoad is a solid choice. Its all-in-one suite, including PMS, channel management, and robust reporting, empowers independent hoteliers to increase direct bookings and operational efficiency. The user-friendly interface and 24/7 support make it easy to adopt and scale.
6. eZee Absolute
Struggling with complex hotel booking software evaluations?
eZee Absolute offers an all-in-one hotel management system to simplify your daily operations. This means you can handle reservations from all sources, manage rates easily, and streamline internal workflows.
The software addresses decision paralysis by providing a comprehensive suite, including a PMS, booking engine, and channel manager, which ensures you have all essential tools in one place.
This streamlines your operations.
eZee Absolute empowers you to deliver a contactless guest journey, starting with its mobile guest self-service portal for self-check-in and service requests. The integrated booking engine ensures direct, commission-free reservations from your hotel website, enhancing revenue. Additionally, the hotel PMS mobile app lets you manage your property from anywhere, providing flexibility.
Their channel manager connects you to over 130 OTAs and GDS systems, enabling instant inventory and rate updates across platforms. Plus, a built-in rate shopper tool helps you monitor competitor pricing to strategize effectively. The system also supports multi-lingual and multi-currency options for global guest appeal, with integration to 120+ payment gateways.
You’ll reduce manual tasks and boost direct bookings.
Before diving deeper, understanding how quality management software can elevate accuracy and streamline audits is equally important for any business.
Key features:
- Complete Hotel PMS helps you manage reservations, set flexible room rates, define user roles, and handle cashiering from a centralized hub.
- Robust Channel Manager connects you to 130+ online channels, offers instant inventory updates, and includes competitor rate analysis for optimized pricing.
- Commission-Free Booking Engine enables direct bookings from your website, integrates with metasearch engines, and supports promotions and group bookings.
eZee Absolute features, pricing, & alternatives →
Verdict: eZee Absolute stands out as a strong contender for the best hotel booking software, offering end-to-end solutions that streamline operations, enhance guest experience, and boost revenue. Its comprehensive features, from contactless services to robust channel management and integrated payment processing, make it ideal for growing hospitality businesses focused on direct bookings and operational efficiency.
7. Sirvoy
Struggling to manage bookings and reach new guests?
Sirvoy offers a comprehensive booking system, Property Management System (PMS), and Channel Manager. This means you can centralize all your operations and easily handle millions of bookings each year.
The system empowers you to accept commission-free direct bookings through your website within minutes, with a responsive booking engine that works on any device. You’re not paying extra fees for bookings made through your own site, giving you full control over your revenue.
This transitions perfectly into wider reach.
You can effortlessly connect to major online travel agencies (OTAs) and booking channels, expanding your reach to millions of potential guests. Sirvoy provides two-way integrations, which means your availability and bookings are automatically updated across all platforms, eliminating manual work. The system aims to be the most user-friendly and cost-effective on the market, starting from just $15/month, without any start-up fees or commissions on your direct bookings. It’s accessible anytime, anywhere, with no installations or updates needed. The result is simplified hospitality management for properties of all sizes.
Key features:
- Centralized Property Management: Offers a comprehensive system for managing all types of accommodations, making bookings accessible anywhere, anytime, without installations or updates.
- Commission-Free Booking Engine: Enables you to accept direct bookings through your website quickly, with a responsive design for any device, ensuring all revenue stays with you.
- Automated Channel Management: Provides two-way integrations with major booking channels, automatically updating availability and saving significant time by eliminating manual updates.
Sirvoy features, pricing, & alternatives →
Verdict: Sirvoy stands out as a strong contender for the best hotel booking software, especially for its cost-effectiveness and user-friendly design. It directly addresses pain points by offering commission-free direct bookings and automated channel management, proving ideal for properties aiming to maximize revenue and reduce manual tasks.
8. RMS
Struggling to unify your hotel’s operations and boost direct bookings?
RMS offers an all-in-one platform with a dynamic internet booking engine and built-in channel manager, tackling your operational complexity head-on. This means you can centralize guest-centric operations, overcoming the challenge of disparate systems.
Their comprehensive suite directly addresses your pain points by integrating property management, online reservations, and guest experience tools. The result is streamlined workflows and reduced manual tasks, freeing your team to focus on guest satisfaction.
Here’s how RMS empowers your property.
RMS provides a singular, centralized database for multiple properties, offering group-level functionality including reservation management and 360-degree reporting. This means you gain the actionable analytics you need to maximize revenue and inform your operational strategies effectively. You also get a built-in channel manager that integrates with hundreds of OTAs, simplifying distribution and avoiding inconsistent demo experiences. Plus, RMS Pay securely processes payments at every touchpoint, quadrupling automated payments for some users and saving significant time by eliminating manual processing.
The platform includes guest-facing contactless technology for personalized experiences, alongside RMS POS for all sales points throughout your property. This robust set of features helps you support personalized guest journeys and ultimately increase direct bookings, as seen by one user’s direct bookings growing from 15% to 30% across their parks.
Simplify your operations and elevate guest experiences.
Key features:
- Centralized Operations: Manage multiple properties from a singular database with group-level functionality for reservations and comprehensive 360-degree reporting.
- Integrated Booking & Payments: Utilize a dynamic internet booking engine, a built-in channel manager with hundreds of OTA integrations, and RMS Pay for secure, automated payment processing.
- Enhanced Guest Experience: Deliver personalized interactions with contactless technology and guest-facing tools, supporting loyalty programs and robust guest marketing.
RMS features, pricing, & alternatives →
Verdict: RMS stands out as a strong candidate for the Best Hotel Booking Software, delivering an all-in-one cloud solution trusted by over 7,000 properties. Its enterprise-enabled architecture, robust channel management, and integrated payment solution (RMS Pay) help reduce manual tasks, increase direct bookings, and support scalable growth, as seen in The Ascott Limited’s success.
Conclusion
Tired of high OTA commissions?
Choosing the right software feels overwhelming. Conflicting feature claims and complex pricing models make it tough to find a tool that actually drives direct bookings.
The right tool is critical. A Credence Research report confirms that modern software helps hotels reduce reliance on OTAs and boost conversions. This shifts power back to you, letting you own the entire guest relationship and maximize profitability.
Here is what I would recommend.
From all the platforms I’ve reviewed, SiteMinder is my top choice. It directly tackles the challenge of increasing commission-free growth and simplifying your hotel’s management.
I love its powerful channel manager that connects you to over 450 sources instantly. Choosing the best hotel booking software like this automates workflows and increases global visibility.
I suggest you start a free trial of SiteMinder today to see its impact on your direct bookings firsthand and take back control.
You’ll see your revenue climb higher.
