Sales outreach not converting?
Manually leaving voicemails is a time sink, preventing your team from focusing on closing deals and hitting revenue targets. It’s simply not scalable.
Worse, generic messages get ignored, but crafting personalized voicemails for every lead is nearly impossible when you’re trying to grow your pipeline quickly.
This inefficiency means valuable leads go cold, and potential revenue is left on the table. Your sales team ends up bogged down in repetitive tasks.
The right software can fix this by letting you automate personalized voicemail drops at scale, freeing up your team for high-value conversations.
In this guide, I’ll walk you through my top picks for the best voicemail software. We’ll explore tools designed to integrate with your CRM and boost your revenue.
You will discover how to increase response rates, save countless hours, and ensure your brand’s voice remains consistent across all outreach campaigns.
Let’s dive right in.
Quick Summary:
| # | Software | Rating | Best For |
|---|---|---|---|
| 1 | Avaya → | Enterprise sales operations | |
| 2 | OpenPhone → | Small to mid-sized teams | |
| 3 | KrispCall → | B2B sales & marketing teams | |
| 4 | Close → | Small businesses | |
| 5 | SMS-iT → | Sales ops & marketing managers |
1. Avaya
Struggling with fragmented sales outreach?
Avaya’s Infinity Platform offers a comprehensive enterprise CX platform designed for the AI age, ideal for automating personalized voicemail drops. This means you can bring voice and digital interaction channels together, ensuring communication flows effortlessly across your sales campaigns.
It helps you unify fragmented customer knowledge to unlock preferences, speeding up smarter decisions and allowing your team to focus on building exceptional customer relationships.
How do you boost workplace innovation?
Avaya unifies fragmented experiences, transforming your contact center into a hub for deep customer connection.
This approach uses AI and intelligent orchestration to connect enterprise channels, insights, technologies, and workflows, creating exceptional relationships. You can unify AI, applications, and systems into a single ecosystem that keeps your business agile and drives business agility at scale. Avaya also integrates and orchestrates every workflow to power instant action and impact, leading to measurable ROI and reduced outreach time.
Connect with customers, boost your revenue.
Key features:
- Comprehensive CX Platform: Designed for the AI age, it unifies fragmented experiences, making your contact center the core of customer connection and supporting diverse client bases.
- Intelligent Orchestration & AI: Connects enterprise channels and workflows, leveraging AI virtual agents to improve customer experience and drive business growth through automation.
- Unified Communications: Enhances employee productivity and fosters connectivity, providing integrated, next-gen tools for seamless team communication and collaboration across channels.
Learn more about Avaya features, pricing, & alternatives →
Verdict: Avaya stands out as a strong contender for the best voicemail software, thanks to its AI-powered Infinity Platform and unified communication solutions. It excels at integrating diverse channels and insights, making it ideal for sales operations managers aiming to automate personalized outreach and boost response rates efficiently.
2. OpenPhone
Struggling to manage customer calls and voicemails?
OpenPhone introduces Sona, an AI agent that answers calls 24/7, capturing key details so your team never misses an opportunity or customer.
This means you can ensure your business is always available, logging important details for seamless team handoff.
Here’s how to capture every lead.
OpenPhone helps you manage communications by assigning numbers to specific business needs, supporting effortless customer connection.
It combines robust phone systems with advanced features, offering a unified view of customer texts, call logs, recordings, and voicemails, so you never lose context in customer relationships.
Additionally, OpenPhone AI automatically summarizes calls, intelligently suggests next steps, and provides automatic call transcripts, easily adding new contacts based on those transcripts. Plus, you can connect OpenPhone to tools like HubSpot and Salesforce to automate workflows and gain insights.
The result? Never miss another customer or opportunity.
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Key features:
- Sona AI agent: Ensures 24/7 availability, answering calls instantly and logging details so you never miss a customer, lead, or opportunity.
- AI-powered call summaries & transcripts: OpenPhone AI automatically summarizes calls, suggests next steps, and provides time-stamped call transcripts for quick information retrieval.
- Unified communications & CRM: Consolidates texts, call logs, recordings, and voicemails into one view, integrating with a lightweight CRM to track contact details.
Learn more about OpenPhone features, pricing, & alternatives →
Verdict: OpenPhone, with its AI agent Sona and robust integration capabilities, offers a compelling solution for businesses seeking the best voicemail software. Its call summarization, transcription, and unified communication features ensure no lead is missed and team alignment is maintained, boosting revenue potential.
3. KrispCall
Seeking a voicemail solution to boost your sales and revenue?
KrispCall brings advanced cloud telephony capabilities right into your CRM. This means you can finally connect those critical conversations directly with your customer data.
It helps eliminate decision paralysis by integrating with over 100 CRMs, ensuring compliance with communication regulations and data consistency. Plus, it directly addresses your pain points around fragmented data and manual processes.
Here’s how you gain control.
KrispCall offers a Unified Callbox, centralizing all your telephony interactions for easy management. You can also optimize call routing with an automated Phone Tree IVR, ensuring leads reach the right team member.
Additionally, KrispCall’s AI Copilot can increase your productivity by up to 34%. This powerful AI helps summarize key details, transcribe calls, and even automate responses, which is ideal for both sales and customer support teams seeking real-time insights and efficiency.
The result is a streamlined, intelligent communication flow.
Key features:
- CRM Integrations: Connects with over 100 CRM platforms, including HubSpot, Salesforce, and Zoho CRM, for seamless workflow and data synchronization.
- AI Copilot & Call Analytics: Leverages AI for call summarization, transcription, and automated responses, combined with call monitoring and analytics for performance insights.
- Global Virtual Numbers: Provides local, mobile, and toll-free numbers from over 100 countries, enabling you to expand your business reach and maintain a local presence.
Learn more about KrispCall features, pricing, & alternatives →
Verdict: KrispCall is an excellent best voicemail software choice for B2B sales and marketing teams needing robust CRM integration and AI-powered automation. Its focus on unified communication and productivity gains makes it a strong contender for companies aiming to streamline outreach and improve conversion rates.
4. Close
Is your CRM slowing down your sales team?
Close is an intuitive CRM designed for small businesses to automate tasks, allowing your sales team to focus on closing deals faster.
This means you can streamline your sales process, eliminating the need for multiple tools and keeping your customer interactions centralized. You can make phone calls, send emails, and manage follow-ups all in one place.
So, how can Close help you win?
Close helps your team operate up to 50% faster, improving daily workflow and increasing prospects contacted for more closed deals.
It provides everything needed to close deals, consolidating phone calls, emails, and follow-ups within one platform, which means you can send texts, emails, set reminders, and schedule outreach all in one spot.
Additionally, Close automates administrative tasks like tracking emails and calls, freeing up your team to focus on selling. This enables seamless integration with your existing tools, ensuring a unified and efficient sales process.
The result is increased conversions and reduced outreach time.
While optimizing sales, understanding performance is key. For a deeper dive into measuring success, my guide on best marketing analytics tools offers valuable insights.
Key features:
- Built for speed: Close is up to 50% faster than other CRMs, boosting your team’s productivity and contact rates for more closed deals.
- All-in-one sales hub: Consolidates calls, emails, texts, notes, and follow-ups into a single, clutter-free platform for streamlined sales operations.
- Powerful sales automations: Automates manual admin tasks like tracking communications and setting reminders, allowing your team to focus solely on selling.
Learn more about Close features, pricing, & alternatives →
Verdict: Close is an exceptional solution for small businesses needing to automate their sales process and unify communication. Its speed, all-in-one functionality, and robust automation features make it ideal for improving response rates and driving revenue, positioning it as a strong contender for best voicemail software for growing teams.
5. SMS-iT
Struggling to automate sales and boost your revenue?
SMS-iT introduces Agentic AI, transforming your business with intelligent automation and over 60 microservices to deliver predictable growth. This means you get outcomes, not just software.
You’ll find it handles complex tasks autonomously, providing everything you need to automate, optimize, and scale your business. Here’s how it works for you.
Automate your outreach with ease.
SMS-iT solves your challenges by unifying communication across SMS, email, voice, video, and social channels, streamlining your multichannel outreach campaigns. This powerful platform provides AI-powered CRM with automated lead generation and a workflow builder, using AI to create complex workflows with drag-and-drop simplicity. It allows you to automate patient engagement and appointment scheduling, for instance. Additionally, its AI agents handle 90% of customer inquiries automatically, freeing your team for complex issues, which means you’re seeing a 300% lead increase.
It’s about measurable ROI for your business.
Key features:
- Intelligent Automation: Leverage Agentic AI agents and 60+ microservices for autonomous task execution, sales, marketing, and management modules that streamline operations.
- Omnichannel Communication: Unify your messaging across SMS, email, voice, video, and social channels, ensuring high delivery rates and quick response times for comprehensive outreach.
- Predictive Analytics & CRM: Utilize an analytics dashboard to track revenue and conversion, combined with AI-powered CRM for automated lead generation and insightful predictive analytics.
Learn more about SMS-iT features, pricing, & alternatives →
Verdict: SMS-iT’s Agentic AI platform is ideal for sales operations managers needing to automate personalized voicemail drops at scale while integrating CRM systems for real-time analytics. Its success stories, like a healthcare provider seeing a 300% lead increase, highlight why it’s a strong contender for best voicemail software.
6. 3CX
Struggling with complex voicemail solutions and hidden costs?
3CX offers a unified communications platform, allowing your team to manage calls, video, and live chat, removing per-user pricing. This means you gain substantial savings while maintaining control over your voice communications, addressing concerns about justifying investments against tight budgets. You’ll appreciate the one annual flat rate, making budgeting predictable.
This leads to streamlined, secure communication tailored for your growing business.
Here’s how 3CX solves the problem of finding the best voicemail software. This solution allows you to take control of your voice communications with flexible deployment options. You can choose on-premise, hosted, or self-hosted, all with the ability to bring your own trunk and numbers, providing freedom and flexibility. Additionally, 3CX integrates with Microsoft 365 and Google Workspace, boosting productivity and enabling CRM integrations for seamless data flow. Plus, you get advanced contact center features like AI call analytics, offering insights into customer sentiment and call patterns. The result is better campaign optimization.
3CX helps boost your sales and revenue.
Key features:
- No per-user pricing: Offers a single, flat annual license fee, eliminating fluctuating costs and simplifying budgeting for growing businesses with 25+ users.
- Integrated CRM & AI analytics: Connects with your CRM systems and provides AI-driven call analytics for insights into customer sentiment and interaction patterns, enhancing campaign effectiveness.
- Flexible hosting options: Provides choices for on-premise, hosted, or self-hosted deployments, giving you control and adaptability for your specific infrastructure needs.
Learn more about 3CX features, pricing, & alternatives →
Verdict: 3CX stands out as the best voicemail software for businesses seeking cost efficiency and robust integration. Its no-per-user pricing model and strong CRM capabilities, including AI call analytics, directly address the need for personalized, scalable outreach while providing measurable ROI.
7. VirtualPBX
Never miss a call or an opportunity.
VirtualPBX provides a Business Phone solution designed for small businesses to gain a significant voice. This offers professional communication whether your team is remote or in-person.
You can customize analytics and reporting for your call center, providing real-time outcomes to stay informed. This helps eliminate guesswork from your strategy.
Get essential call analytics with insights.
VirtualPBX delivers innovative communication solutions to enhance productivity and customer satisfaction. This means you can handle messaging, call center needs, and more.
You’ll get an easy-to-use interface for business texting, along with 24/7 access to human experts. Their integrations connect with thousands of management tools through webhooks, so you can easily link your existing systems.
Additionally, VirtualPBX offers Branded Caller ID and Programmable Voice & IVR, allowing your business to maintain brand consistency and automate interactions effectively. This comprehensive suite of tools helps you manage diverse client bases and scale your outreach efforts.
Measurable ROI through increased conversions is the result.
Key features:
- Business Phone and VirtualText: Provides professional communication tools including an easy-to-use interface for business texting, ensuring you never miss a call or opportunity.
- Caller Insights and Integrations: Offers customized analytics and reporting with real-time outcomes, plus integrations with thousands of management tools via webhooks for seamless workflow.
- Branded Caller ID & Programmable IVR: Enables consistent brand presentation and automated customer interactions, supporting scalable and personalized outreach campaigns for diverse clients.
Learn more about VirtualPBX features, pricing, & alternatives →
Verdict: VirtualPBX offers comprehensive communication solutions with robust analytics and extensive integrations, making it ideal for sales operations managers and marketing directors. Its focus on productivity, customer satisfaction, and real-time insights positions it as a strong contender for best voicemail software, helping you achieve measurable ROI and reduced outreach time.
8. JustCall
Struggling to convert leads and close deals effectively?
JustCall’s AI-powered capabilities handle incoming calls 24/7, ensuring zero missed opportunities and routing complex queries to human experts. This means you can confidently automate personalized voicemail drops at scale.
It offers a comprehensive solution for marketing directors and sales operations managers, simplifying the selection process for robust voicemail software.
Here’s how you can boost revenue.
JustCall allows you to connect, close, and support customers across various channels, including voice, SMS, email, and WhatsApp. Its sales dialer maximizes outreach with features like power and predictive dialers, boosting connect rates up to 6X. You can send personalized SMS, MMS, or WhatsApp messages, craft engaging content with AI, and track performance with advanced analytics. Additionally, it provides conversation intelligence with instant transcripts, summaries, and real-time AI suggestions during live calls, helping your team handle objections confidently.
Finalize your perfect voicemail software.
Key features:
- AI Voice Agent: Handles incoming calls 24/7, schedules meetings, and routes calls to human agents, ensuring no lead is ever missed.
- Multi-Channel Communication: Engage customers via voice, SMS, MMS, and WhatsApp, using AI to personalize messages and boost conversion rates.
- 100+ Integrations & AI Coaching: Streamline workflows with extensive CRM integrations and leverage AI for call transcription, summaries, and real-time agent assistance.
Learn more about JustCall features, pricing, & alternatives →
Verdict: JustCall provides a robust platform for sales and support teams, enabling seamless multichannel outreach and AI-driven insights. Its impressive 100+ integrations, including major CRMs, and AI Voice Agents make it suitable as the best voicemail software for automating personalized outreach, ensuring compliance, and boosting sales.
9. Slybroadcast
Struggling to personalize outreach while scaling your efforts?
Slybroadcast offers patented ringless voicemail technology, allowing you to send thousands of messages directly to voicemails. This means you can save time while still maintaining a personal touch.
The platform helps you overcome challenges like time-consuming manual dialing, ensuring your sales team optimizes their daily workflows. This is key for boosting revenue.
Here’s how to scale your outreach.
Slybroadcast lets you prerecord or upload your audio messages and then choose your recipients from uploaded contact lists. This means you can easily schedule voicemails for immediate delivery or in batches, simplifying campaign management.
Additionally, you can activate callback analytics by setting a callback number as your Caller ID, which helps you measure campaign success by tracking return calls. This makes it much easier to track real-time engagement and optimize your strategies. Plus, their new Voicemail Personalization feature uses AI to integrate the recipient’s name using your voice or text-to-speech, ensuring your messages resonate deeply and drive action, with optional follow-up texting.
This streamlines your entire outreach process.
Key features:
- Ringless Voicemail Delivery: Send pre-recorded messages directly to mobile and select landline voicemails, saving significant time on manual dialing.
- AI-Powered Voicemail Personalization: Create customized voicemails using AI to include recipient names, delivered in your own voice or via text-to-speech.
- Callback Analytics and Follow-Up Texting: Track campaign effectiveness with callback reporting and engage recipients further with automated text messages post-voicemail delivery.
Learn more about Slybroadcast features, pricing, & alternatives →
Verdict: Slybroadcast excels as the best voicemail software for sales teams needing automated, personalized outreach. With features like AI-powered voice cloning and robust callback analytics, you can achieve high engagement rates while maintaining compliance. The platform’s ability to send thousands of voicemails directly helps you scale efficiently.
10. Unitel Voice
Are missed calls costing you potential sales?
Unitel Voice provides a professional cloud-based phone system built for growing businesses. This means you can handle calls more effectively.
Your phone system empowers your entire team to manage communications and collaborate efficiently, ultimately boosting your sales.
You need a reliable, future-proof solution.
Unitel Voice helps your business stay connected and productive, offering features like virtual receptionist and direct lines. You’ll gain a single number for your entire company, giving a professional impression.
Additionally, you can easily manage your phone system from any device, whether you’re in the office or on the go. This flexibility ensures your team always stays connected. Plus, with call recording and voicemail to email, you get essential tools for tracking and follow-up, simplifying your sales process and improving customer interactions.
The result is increased efficiency and professionalism.
While discussing overall efficiency, understanding how form automation software can streamline data collection is also valuable.
Key features:
- Cloud-based phone system: Provides your business with a professional, unified communication solution accessible from any device, enhancing productivity and connectivity.
- Virtual receptionist & direct lines: Gives your company a professional presence and ensures calls are routed efficiently, reducing missed opportunities and improving customer service.
- Call recording & voicemail to email: Equips your sales team with crucial tools for training, compliance, and follow-up, making it a strong contender for best voicemail software.
Learn more about Unitel Voice features, pricing, & alternatives →
Verdict: Unitel Voice offers a robust cloud-based phone system with features like voicemail to email and call recording, making it an excellent choice for growing B2B companies. Its focus on connectivity and professional communication makes it suitable as a top-tier best voicemail software option for your sales and marketing needs.
Conclusion
Fragmented outreach kills revenue.
I know how frustrating it is. You’re trying to find a tool that scales outreach without sounding robotic, breaking the bank, or requiring complex integration.
This decision paralysis doesn’t just slow you down. It actively costs your business opportunities with every single lead that goes cold. The longer you wait, the more potential revenue you lose.
So, here is what I recommend.
From everything I have reviewed, Avaya’s Infinity Platform stands out. It’s designed to unify communication channels, solving that core issue of fragmented customer knowledge.
What I love most is how its intelligent orchestration connects everything—AI, workflows, and critical insights. Using the best voicemail software like Avaya transforms your contact center into a true revenue driver.
I highly recommend you contact Avaya for a demo to see firsthand how its unified ecosystem can work for your sales team.
Connect with customers and boost revenue.
