Capgemini is a global leader in consulting and technology services.
It started back in 1967 with Serge Kampf and is now headquartered in Paris, France. The company has grown to more than 340,000 employees across over 50 countries by early 2025.
In this Capgemini review, I’m going to share some of their key strengths and what they focus on.
Capgemini helps businesses move faster toward digital transformation and sustainability. Their goal is to help organizations use technology to become more agile, efficient, and resilient in today’s environment.
They have solid numbers backing their expertise:
- Over 340,000 employees as of 2025
- Two-thirds of the top 500 R&D spenders trust them as engineering clients
- Over 40 years of experience in application development and maintenance services
Capgemini ranks #2 worldwide in SAP S/4HANA certifications. They also run 20 customer-first centers of excellence plus 56 design studios all over the globe.
Recently, they’ve emphasized AI and generative AI, launching new AI agent solutions. They also expanded partnerships with top tech companies like Microsoft, Salesforce, and NVIDIA.
You’ll find Capgemini consistently recognized as a top innovator in IT services, engineering, and digital cloud transformation.
Their leadership, including CEO Aiman Ezzat, drives continuous innovation and growth.
If you need a partner who brings deep technology expertise and a focus on business impact, Capgemini is worth a serious look.
| Capgemini – Quick Overview | |
|---|---|
| What It Does | Helps businesses accelerate digital transformation and sustainability goals through consulting, technology services, and digital innovation. |
| Best For | • Large enterprises and multinational organizations • Companies in manufacturing, financial services, retail, energy, and telecom • Businesses seeking end-to-end transformation covering AI, cloud, engineering, and managed services |
| Key Products | Capgemini Intelligent Industry • Digital Customer Experience Platforms • AI & Gen AI Agents • Cloud and Security Services • SAP S/4HANA Solutions • Integration Capabilities |
| Pricing | Custom quotes based on project scope and complexity • No public fixed pricing or free trials • Tailored demos and pilot programs for large clients |
| Standout Features | • AI & Generative AI integration with advanced “AI agents” • Cloud transformation and management across AWS, Azure, Google Cloud • Industry-specific solutions like IoT and digital twins • Security by design including real-time threat monitoring • Business process automation using RPA and AI-driven optimization |
| Integrations | Broad API libraries and middleware for Salesforce, Microsoft, SAP, Oracle, ServiceNow, Workday and more |
| Get Started | Start Free Trial → |
Capgemini Solutions
Capgemini offers a comprehensive suite of solutions to help you transform and innovate.
Their portfolio covers several core areas that support your business in the digital age.
1. Strategy & Transformation
This area focuses on consulting to help you define digital strategies and drive innovation.
You also get support for end-to-end business process transformation, including business model innovation, IT strategy, and change management.
2. Applications & Technology
Here, Capgemini handles software development, modernization, and managing your application lifecycle.
They offer custom software development, cloud-native applications, application maintenance, and security integration services.
3. Engineering
In this area, you’ll find digital engineering for intelligent products and operational transformation.
Their services include product engineering, digital twins, IoT, and connected services that accelerate your R&D.
4. Operations
Capgemini provides managed services for IT, business processes, and cloud environments.
This covers IT outsourcing, cloud managed services, service desk support, and business process outsourcing (BPO).
5. Enterprise Management
You can rely on Capgemini for digital core transformation involving ERP, supply chain, and core business processes.
They focus on implementing and managing ERP systems like SAP S/4HANA and Oracle, as well as business process automation.
6. Data & Artificial Intelligence
This area offers advanced analytics, AI, and innovate solutions to support your data needs.
Their services include AI & machine learning, Gen AI agents, data modernization, and data visualization.
7. Customer First
Capgemini helps enhance customer engagement with personalized experiences.
They provide customer experience transformation, omnichannel solutions, and digital marketing services.
Top Flagship/Popular Products
Capgemini Intelligent Industry
This product targets manufacturers and industrial firms looking to digitize operations, products, and services at scale.
It features IoT integration, digital twins, and data-driven insights to boost your efficiency.
Digital Customer Experience Platforms
These platforms combine CRM, omnichannel, and personalization tools.
They help you manage your entire customer journey smoothly and effectively.
AI & Gen AI Agents
You get access to next-generation AI systems that automate complex workflows.
These support everything from virtual assistants to autonomous supply chain operations.
Cloud and Security Services
Capgemini offers consulting, migration, and management across AWS, Azure, Google Cloud, and includes their security solutions.
SAP S/4HANA Solutions
They provide end-to-end SAP implementation, migration, and managed services.
Capgemini is recognized as one of the leading global SAP partners.
Integration Capabilities
You can connect to Salesforce, Microsoft, SAP, Oracle, ServiceNow, Workday, and more with their broad range of connectors and APIs.
They also offer robust middleware to integrate both legacy and modern systems.
Whether you need end-to-end managed IT solutions, bespoke engineering, or niche AI expertise, Capgemini’s products can fit your enterprise needs.
Capgemini Features
1. AI & Generative AI Integration
Capgemini is investing heavily in AI and Generative AI.
They are moving beyond simple chatbots to deploy “AI agents” that handle complex, end-to-end tasks. These agents automate workflows across finance, supply chain, customer service, and more. This frees up your team for higher-value work. The “agentification” trend is expected to transform business automation in 2025.
2. Cloud Transformation & Management
Their cloud services support smooth migration and managed environments.
You get on-demand scalability across major platforms like AWS, Azure, and Google Cloud. This means you can modernize your core systems without disruption.
3. Industry-Specific Solutions
Capgemini customizes solutions for industries such as manufacturing, financial services, retail, telecom, and energy.
For example, their “Intelligent Industry” suite uses IoT, AI, and digital twins to optimize manufacturing operations. This kind of focus helps you get the most from your sector’s unique challenges.
4. Security by Design
Security is built right into their services.
You benefit from real-time threat monitoring, encryption, and compliance management including GDPR and HIPAA. They also use secure software development practices and offer managed security operations centers (SOCs).
5. Advanced Analytics & Data Management
Their data solutions cover the entire lifecycle.
This includes data acquisition, cleaning, storage, analysis, and visualization. AI powers these capabilities to help you make smarter decisions.
6. Business Process Automation
Capgemini helps automate repetitive tasks across HR, finance, and supply chain.
They use both robotic process automation (RPA) and AI-driven process optimization to simplify your workflows.
7. Global Delivery & Support
You get access to a vast global network.
Capgemini offers 24/7 support and delivery centers worldwide. This ensures operational continuity whenever you need it.
8. Integration & API Access
Capgemini provides extensive API libraries and middleware.
This makes it easier to integrate their solutions with your ERP, CRM, and other enterprise platforms. Such flexibility supports your digital transformation even when IT environments are complex.
9. Mobile & Multi-Device Access
Many of their solutions allow mobile access.
This lets you manage workflows and check insights anytime, anywhere.
What really stands out about Capgemini features is the depth of industry expertise, AI agent capabilities, and their proven success in delivering large-scale digital transformations for global enterprises.
Capgemini Pricing Plans
Capgemini pricing is tailored to fit large enterprises and complex projects. You won’t find fixed prices listed publicly because they build each quote around what you specifically need.
They usually base pricing on things like user numbers, technical challenges, and how much support and global reach you require. This way, you only pay for what makes sense for your situation.
Capgemini handles payments either by project or through managed services fees. They often offer discounts for big contracts or long-term partnerships.
| Plan | Price & Features |
|---|---|
| Custom Quotes | Pricing varies by engagement • Based on users and complexity • Includes integrations and support • Tailored global coverage |
| Project-Based | Pricing per project • Consulting, implementation, or migration • One-time fees • Suited for specific projects |
| Managed Services | Monthly or annual fees • Recurring services • IT or cloud management • Suitable for ongoing needs |
| Enterprise & Volume Discounts | Custom pricing for large scale • Discounts for long-term contracts • Multi-service agreements • Optimized for big clients |
Capgemini doesn’t run free trials or public demos like some other tools. Instead, they provide tailored demos and pilot programs for larger clients to check if the fit is right.
You can expect enterprise IT projects to start around $100,000. For bigger global setups, the cost can climb toward the millions. Managed services also vary a lot depending on your company size.
If you’re looking for something straightforward and transparent in terms of subscription fees, this might not be the best fit. But if your needs are complex and large-scale, Capgemini can build something made just for you. You can click here to learn more about Capgemini pricing → if you’d like to try it out.
Capgemini Alternatives
If you’re exploring Capgemini alternatives, it helps to see how Capgemini stacks up against its top competitors.
Each company has its own strengths and pricing models, so it’s important to know what fits your needs best.
Here’s a quick look at the main players competing with Capgemini:
| Competitor | Their Strengths | Capgemini Advantage |
|---|---|---|
| Accenture | Digital, IT, Strategy expertise with global reach | Capgemini offers comparable innovation at a similar cost, often with more focus on ERP |
| Infosys | Strong in automation, IT and engineering, usually lower pricing | Capgemini leads in AI tech and SAP S/4HANA implementations |
| Tata Consultancy | Consulting, IT, Cloud with a large APAC presence and cost advantages | Capgemini delivers broader ERP expertise and deeper European market presence |
| Deloitte | Business consulting, Strategy, often higher pricing | Capgemini has stronger delivery capabilities and technology investments |
| Cognizant | IT, Digital, Healthcare focus, agile delivery, competitive pricing | Capgemini shines in engineering services, especially digital twins for manufacturers |
Capgemini stands out as the second largest global SAP S/4HANA implementer, with a broad ERP expertise few can match.
It invests heavily in AI agent technology and generative AI innovation, keeping it ahead in tech development.
The company’s engineering services are top tier, such as its work on digital twins for manufacturers.
You’ll find Capgemini has a strong presence in Europe but its reach is growing globally.
In some cases, like managed services or digital transformation, Capgemini’s costs can be similar to Accenture or Deloitte.
But it tends to be priced higher than Infosys, Tata Consultancy, or Cognizant.
Who Should Use Capgemini
1. Large Enterprises and Multinational Organizations
Capgemini really shines when you work for a large company or a multinational. It’s built to handle complex challenges that come with those environments.
If your company deals with markets across different countries, Capgemini can support that global reach effectively.
2. Companies in Manufacturing, Financial Services, Retail, Energy, and Telecom
You’ll find Capgemini particularly helpful if you’re in one of these industries. They understand the specific needs and regulations these sectors face.
This focus helps when you need solutions that fit your industry rather than generic ones.
3. Businesses Seeking End-to-End Transformation
Capgemini covers everything from strategy to execution. So if you want help with AI, cloud, engineering, and managed services all under one roof, this is a solid choice.
They guide you through your transformation journey in a way that ties everything together.
Where Capgemini Excels
The company does a great job on complex digital transformations. These often involve ERP systems, cloud deployments, AI integrations, or industry-specific solutions.
Also, if you need global delivery and 24/7 support, they have proven experience handling large projects at scale. That kind of backup is reassuring.
When You Might Choose Alternatives
If you run a small business or want a software solution with a clear fixed price, Capgemini might feel too big or complicated.
You might prefer something simpler and more self-service if transparent monthly pricing is a must for you.
Best Fit
Capgemini works best for enterprises looking for tailored, “high-touch” consulting, engineering, and managed services. This helps when you want to digitally transform at a large scale with close support.
Bottom Line
Capgemini focuses on large enterprises.
They offer expertise in AI, cloud, ERP, and engineering solutions.
Their strength lies in handling complex global projects with industry-specific knowledge.
Capgemini tends to be costly and does not list pricing publicly. It mainly suits big organizations, not small or medium businesses.
If you need a strategic partner for large-scale digital transformation, Capgemini is a solid choice.
Smaller companies or those wanting ready-made SaaS should look elsewhere.
I hope this Capgemini review has helped you decide if it fits your needs.
