Decision Review: Overview, Features, Pricing & Alternatives in 2025

Meetings shouldn’t feel like a waste.

If you’re researching Decision, you’re probably tired of unproductive, scattered meetings and need a way to bring structure and accountability to your leadership or board discussions.

The harsh truth is, decisions keep slipping through the cracks, so you never really know what was agreed—and follow-ups fall apart.

That’s exactly where Decision steps in. I’ve analyzed how they go far beyond Microsoft Teams or Outlook alone—offering built-in agenda creation, automated minutes, task tracking, and secure voting to fix broken meeting workflows, all without leaving the Microsoft 365 environment.

In this review, I’ll break down how Decision helps your meetings actually drive accountable outcomes, so you’re not left chasing action items or digging up old emails.

Inside this Decision review, you’ll see my hands-on evaluation of every core feature, real-world pricing, and how Decision stacks up to alternatives you might also be considering.

You’ll come away knowing the features you need to run productive, trackable meetings that give your team clarity and momentum.

Let’s get started.

Decision Overview

Decision has been around since 2011, based in Oslo, Norway, with a clear mission to turn meetings into structured, outcome-focused events that hold participants accountable.

What sets them apart is how they focus on leadership teams, boards, and formal committees needing secure voting and traceable action tracking. Unlike general tools, they zero in on meetings requiring strong governance, especially within Microsoft 365 environments.

Recently, the Decision review highlights their smart push into Microsoft 365 certification and tighter Teams integration. The partnership moves were smart—you can see the impact in how naturally their platform sits inside Microsoft workflows.

Unlike competitors who offer broad governance suites, Decision positions itself with deep Microsoft 365 ecosystem integration that streamlines meeting management without overwhelming users. This feels like a platform built by people familiar with real boardroom needs.

They work with mid-market to enterprise organizations, especially those relying on formal governance structures, including boards of directors and committees in regulated industries.

Their current focus is refining meeting lifecycle management within Microsoft tools, aligning with the Microsoft-centric collaboration trend you’re likely invested in—making meeting governance more transparent and actionable.

Now let’s examine their capabilities.

Decision Features

Meetings that drag on with no clear structure?

Decision features focus on streamlining meeting management inside Microsoft 365. Here are the five main Decision features that tackle common meeting frustrations and boost productivity.

1. Smart Agenda Builder

Struggling to create meaningful agendas quickly?

Without a clear agenda, meetings often lack focus and waste everyone’s time. This can frustrate organizers and participants alike.

The Smart Agenda Builder lets you craft, edit, and assign agenda items directly within Teams or Outlook. What stands out from my testing is the ability to save and reuse agenda templates, making recurring meetings way easier to set up. This feature keeps meetings on track by clarifying topics and timing upfront.

You get meeting agendas done faster, which means better preparation and more efficient discussions.

2. Meeting Minutes & Decision Automation

Tired of relying on scattered notes and forgetful memories?

It’s all too common for key decisions and discussion points to get lost or misremembered after meetings.

This feature captures minutes in real-time linked to each agenda item and converts important decisions into formal records automatically. From my experience, the instant conversion to PDF meeting minutes that upload to SharePoint is a game-changer. This solution creates one clear, auditable source of truth for every meeting.

This helps your team avoid confusion and follow through on decisions confidently.

3. Action & Task Tracking

Do action items often disappear after meetings?

Assigning tasks is easy, but making sure they actually get done can be a nightmare without proper follow-up.

Decision’s task tracking lets you assign responsibilities with due dates, syncing directly to Microsoft Planner and To Do. What I found really useful here is the centralized dashboard where you can track progress across all meetings. This feature drives accountability by integrating action management into your daily workflow.

This means your team can finally close the loop on assigned tasks and drive results.

4. Secure Voting & Approvals

Lacking trust in informal voting methods?

When decisions require formal approval, relying on email or basic polls isn’t secure or auditable enough.

The Secure Voting feature offers a compliant way to conduct anonymous or tracked votes with set deadlines. What impressed me most was how the voting results automatically feed into official meeting minutes, ensuring transparency and governance compliance. This solution is essential for boards or regulated industries demanding formal records.

You gain confidence knowing every vote is documented accurately and securely.

5. Meeting Book & Portal

Frustrated by scattered pre-read materials?

Attendees often struggle to prepare without a consolidated package of agendas, documents, and past minutes.

Decision’s Meeting Book automatically creates a single, paginated PDF with all meeting content and delivers it ahead of time through Teams or email. From my testing, this feature ensures everyone has equal access to critical info, improving engagement and focus. Plus, the portal makes it easy to find past materials when needed.

This helps your meetings start stronger and run smoother with better-informed participants.

Overall, these Decision features work together to provide a fully integrated meeting management solution that delivers structure, clarity, and accountability across your Microsoft ecosystem. This makes it easier for your team to prepare, decide, and follow up consistently every time.

Decision Pricing

Wondering how much Decision pricing really costs?

Decision pricing follows a custom quote model designed for mid-market and enterprise clients, meaning you’ll need to contact their sales team to get a tailored price based on your user count and feature needs.

1. Pricing Model & Cost Factors

Custom pricing to fit your needs.

From my cost analysis, Decision uses a subscription pricing model that charges per user with costs varying by number of users and selected features. The pricing scales with your organization’s size and complexity, requiring a conversation with sales to specify details. What I found regarding pricing is that implementation and integration depth also influence your total cost, so it’s not just license fees but the full solution setup that impacts your budget.

This means your monthly spend adapts to your actual usage and needs rather than fixed tiers.

2. Value Assessment & ROI

Worth paying for governance tools?

Decision’s pricing emphasizes tailored features like secure voting and formal approvals that support compliance and accountability. From my cost analysis, the platform’s integration with Microsoft 365 and focus on automating meeting governance provide measurable ROI in time saved and risk reduction compared to manual processes or less specialized tools.

Budget-wise, this pricing strategy helps you get targeted value that fits your governance demands without overpaying for unused features.

3. Budget Planning & Implementation

Plan for more than just licenses.

Beyond license fees, you should prepare for implementation efforts involving configuration and training, which can influence your upfront and ongoing costs. From my cost analysis, the total cost of ownership includes integration with Microsoft Teams and Outlook, potentially requiring IT resources to manage.

So for your business size, you can expect budget planning needs to include implementation time and support alongside your recurring subscription fees.

My Take: Decision’s pricing approach reflects an enterprise-grade solution tailored for leadership teams and boards that require structured decision-making and governance, fitting organizations that want precise cost alignment.

The overall Decision pricing demands direct engagement for customized, value-focused costs.

Decision Reviews

Do Decision reviews paint the full picture?

From my review analysis, Decision reviews come from platforms like G2 and Capterra, revealing real user experiences primarily within Microsoft 365 environments. I looked at patterns in ratings and detailed comments to offer you a balanced view of what actual customers think about this meeting management tool.

1. Overall User Satisfaction

Users generally feel positive overall.

From the reviews I analyzed, Decision holds an impressive average rating around 4.5 stars, with most users appreciating how the platform integrates into existing workflows. What stood out was consistent praise for how it improves meeting discipline and accountability. Review-wise, this means you can expect a solution that enhances structure but isn’t without minor learning challenges.

User satisfaction mainly hinges on ease of integration and effective tracking of meeting outcomes.

2. Common Praise Points

Integration is the standout favorite.

Here’s what users consistently say in their reviews: Decision’s deep embed within Microsoft Teams and Outlook is the most praised aspect. I found many comments highlighting how seamless Microsoft 365 integration elevates workflow efficiency. Users love that they don’t need separate logins or apps, making collaboration smoother and more productive.

These features matter because they minimize disruption and improve adoption for your team.

3. Frequent Complaints

Learning curve frustrates some users.

Common issues in the customer feedback include initial navigation difficulty and occasional bugs following updates. What I found in user feedback is that the interface isn’t immediately intuitive for all. Some users mention the mobile app could be more robust. However, support responsiveness often balances these concerns.

For you, these complaints may feel like minor growing pains rather than deal-breakers.

From my review analysis, Decision reviews suggest a reliable tool with an impressive balance of strengths and manageable drawbacks for Microsoft-centric organizations.

Best Decision Alternatives

Choosing the right meeting management software can feel overwhelming.

The best Decision alternatives offer distinct strengths depending on your organization’s size, workflow preferences, and budget. From my competitive analysis, these options help you figure out which tool fits your specific business needs.

1. OnBoard

Need enterprise governance beyond meetings?

OnBoard shines when your organization requires a full governance suite with advanced features like D&O questionnaires and secure messaging. What I found comparing options is that OnBoard delivers comprehensive board tools for complex governance but comes with higher pricing and complexity than Decision’s workflow-friendly approach.

You should choose OnBoard if you’re a large enterprise or public company needing an all-in-one governance platform rather than just streamlined meeting management.

2. Diligent

Prioritizing full risk and compliance control?

Diligent serves businesses demanding extensive governance, risk, and compliance (GRC) capabilities integrated into their meeting software. Alternative-wise, this platform offers the deepest GRC and compliance features available today yet requires a premium budget and is best suited for organizations with dedicated compliance teams.

Consider Diligent when your top priority is an all-encompassing corporate governance solution and budget considerations are secondary.

3. Fellow.app

Looking to boost team collaboration?

Fellow.app is ideal if your focus is on informal meeting habits, one-on-ones, and collaborative agendas rather than formal board governance. From my competitive analysis, Fellow.app fosters team engagement and meeting culture across your entire organization but lacks Decision’s secure voting and formal minute-taking features.

You’ll want to pick Fellow.app when improving general team meetings and feedback loops outweighs the need for formal board processes.

4. Convene

Need a strong standalone board portal?

Convene suits companies outside the Microsoft ecosystem that want a secure, efficient portal for leadership meetings. Alternative-wise, Convene offers robust security and board portal features comparable to Decision but operates independently without deep Microsoft 365 integration.

Choose Convene if your organization isn’t fully embedded in Microsoft tools and desires a standalone board solution.

Overall, the best Decision alternatives depend on how well each aligns with your governance and collaboration priorities. Choosing the right one comes down to your organization’s specific size, budget, and workflow needs.

Setup & Implementation

Worried about deployment complexity in your organization?

This Decision review breaks down the practical aspects of deployment and adoption, helping you set realistic expectations for a smooth and effective Decision implementation.

1. Setup Complexity & Timeline

Don’t expect an overly complicated rollout.

Decision implementation leverages your existing Microsoft 365 environment, so setup is generally straightforward for an admin. From my implementation analysis, initial configuration typically completes within a few days to weeks, depending on your team size and approval workflows. Still, this requires intentional planning for permissions, meeting templates, and user onboarding.

You’ll want to prepare by aligning your Microsoft 365 admin resources and establishing your core meeting structures before launch.

2. Technical Requirements & Integration

Integration hinges on Microsoft 365 readiness.

Because Decision runs as a Teams app and pulls from Azure Active Directory, it demands a fully functional Microsoft 365 subscription including Teams, SharePoint, and Outlook. What I found about deployment is that your IT team must ensure these services are properly configured to avoid bottlenecks during implementation.

You should assess your Microsoft 365 environment’s maturity and allocate IT support for initial permissions and ongoing connectivity troubleshooting.

3. Training & Change Management

User adoption drives overall success.

Decision implementation is simple technically but getting teams to change meeting habits is less so. From my analysis, a structured rollout with targeted training prevents common adoption hurdles especially for users accustomed to informal or fragmented meeting tools. Decision’s help center and webinars assist, yet engagement efforts remain essential.

You’ll want to assign change champions and create clear training materials to help users smoothly transition to disciplined, documented meetings.

4. Support & Success Factors

Vendor support is responsive and practical.

Decision’s support team earns positive feedback for responsiveness during implementation issues and training questions. From my implementation analysis, having access to knowledgeable support helps resolve minor bugs quickly and keeps adoption on track.

To succeed, you should incorporate vendor support early and maintain open communication channels throughout your deployment.

From my Decision implementation review, the process is relatively light technically but demands focused user adoption efforts for implementation success to truly transform your meeting culture.

Who’s Decision For

Who benefits most from Decision?

In this Decision review, I’ll help you understand which businesses and teams the software fits best by focusing on practical target user profiles and real-world use cases for clearer self-assessment.

1. Ideal User Profile

Best for Microsoft 365–focused leadership teams.

Decision serves organizations that rely heavily on Microsoft 365 and want to impose structure and accountability on meetings, especially boards, committees, and executive groups. From my user analysis, organizations needing formal meeting governance and clear accountability get the most from the software’s deep integration with Teams and Outlook.

Users succeed when they require organized agendas, voting, and traceable action items in high-stakes decision-making environments.

2. Business Size & Scale

Focused on mid-market to large enterprises.

Your business will benefit most if you have 50 to 5,000+ employees and operate in regulated sectors like finance or healthcare, or have formal boards and committees. What I found about target users is that Decision thrives with substantial organizational scale and compliance needs embedded in Microsoft 365 ecosystems.

Assess your fit by considering if your operational complexity demands structured meeting oversight and governance tools.

3. Use Case Scenarios

Ideal for formal board and committee meetings.

Decision excels in environments where meetings require clear agendas, secure voting, detailed minute-taking, and audit trails. From my analysis, the software is best suited for leadership workflows needing rigorous documentation and follow-up within Microsoft Teams.

You’ll find this works well if your pain points include inefficient meetings and lost action items.

4. Who Should Look Elsewhere

Not suited for informal or small team collaboration.

If you run a small business or casual team meetings without formal governance needs, Decision’s structured approach and Microsoft 365 dependency may feel overly complex. From my user analysis, organizations seeking lightweight, intuitive meeting tools with minimal setup might prefer simpler alternatives.

Look for more flexible or standalone meeting apps better suited for less formal, fast setup use cases.

From this Decision review, you’ll know it’s a fit if your operation demands formal meeting governance tightly embedded within your Microsoft 365 workflow.

Bottom Line

Is Decision the right meeting solution for you?

This Decision review draws on a thorough analysis to provide a balanced recommendation for organizations seeking structured meeting and decision governance tools within Microsoft environments.

1. Overall Strengths

Strong Microsoft 365 integration stands out.

Decision excels by embedding deeply into Microsoft Teams and Outlook, enabling users to leverage existing accounts, SharePoint files, and Planner tasks. From my comprehensive analysis, its seamless Microsoft 365 ecosystem integration is the platform’s most compelling advantage for users already committed to Microsoft tools.

These strengths drive improved meeting discipline, accountability, and time savings critical to leadership and committee success.

2. Key Limitations

Not without usability and mobile challenges.

While powerful, Decision’s interface carries a modest learning curve, especially for new users unfamiliar with its detailed features. Based on this review, the mobile app experience needs further refinement to fully support on-the-go meeting management, and occasional minor bugs may affect user experience.

These limitations are manageable for organizations prioritizing desktop use but require consideration if mobile access or rapid adoption is crucial.

3. Final Recommendation

Recommended for Microsoft-centric mid-to-large organizations.

You should choose Decision if your focus is on formal, outcome-driven meetings and you utilize Microsoft 365 extensively. From my analysis, this software delivers exceptional value for governance-driven teams seeking integrated agendas, secure voting, and traceable actions within Microsoft’s ecosystem.

Your decision should include trial evaluation to confirm fit, with high confidence in this platform’s strategic alignment for its core audience.

This Decision review presents an analysis with solid confidence in Microsoft 365 synergy and practical guidance for teams prioritizing structured decision governance.