GetApp Review: Overview, Features, Pricing & Alternatives in 2025

Bottom Line

Is GetApp right for your software search?

From my comprehensive GetApp review, I can say it’s an excellent resource for small to mid-sized businesses, particularly those prioritizing user insights and streamlined comparisons.

1. Who This Works Best For

SMBs seeking new software with confidence.

GetApp is ideal for B2B buyers, business leaders, and project managers in small and mid-sized businesses across various industries. From my user analysis, you’ll find great value if you prioritize peer reviews and side-by-side product comparisons when making purchasing decisions for your team.

You’ll be particularly successful if you need data-driven recommendations and curated research like Category Leaders reports to guide your software choices.

2. Overall Strengths

Extensive software database and intuitive comparisons.

The platform excels in offering a comprehensive directory of SaaS solutions, intuitive comparison tools, and data-driven “Category Leaders” reports. From my comprehensive analysis, its user-friendly interface streamlines your decision-making by consolidating product information and user reviews into an accessible format.

These strengths mean you can quickly find relevant software and make informed decisions, saving significant time and effort in your selection process.

3. Key Limitations

Review authenticity and limited incentive concerns.

While GetApp strives for authentic feedback, some user concerns exist regarding review authenticity due to the lack of mandatory proof of software use for reviewers. Based on this review, you might find fewer reviews compared to larger competitors like G2, and some users note less responsive support quality.

I’d say these limitations warrant cross-referencing information, but they are generally manageable trade-offs for the platform’s core utility.

4. Final Recommendation

GetApp is highly recommended for SMBs.

You should choose GetApp if your business is small or mid-sized and you’re looking for an efficient, free resource to discover and evaluate software solutions. From my analysis, it’s an excellent starting point for efficient software discovery and informed purchasing decisions that align with your operational needs.

My confidence level is high for SMBs, but larger enterprises might need more in-depth, verified reviews from other platforms.

This GetApp review confirms its strong value for efficient software discovery, empowering your business to make confident choices while acknowledging minor concerns.

Too many software options feel overwhelming fast.

If you’re searching for new business tools, it’s easy to get lost comparing features, ratings, and pricing across dozens of platforms.

But I get it—wasting hours just picking the “right” software isn’t helping your business grow, and it’s seriously draining your energy every day.

That’s where GetApp stands out, making software discovery so much faster with its rich database, real user reviews, and powerful side-by-side comparisons tailored to your needs.

In this review, I’ll break down how GetApp quickly points you to the best-fit solutions for your business, saving you research time and second-guessing.

You’ll find a complete GetApp review—covering key features, usability, pricing transparency, how their comparison tools work, and which alternatives you should actually consider.

By the end, you’ll know the features you need to choose software smarter—without overwhelm or frustration.

Let’s dive into the details.

GetApp Overview

GetApp is a major online resource I use for discovering and comparing business software. Based in Spain, they’ve been operating since 2010 and are part of Gartner Digital Markets.

I’ve found their true sweet spot is helping small and mid-sized businesses navigate the crowded software market. They don’t try to be everything to everyone, which makes their platform much more focused and accessible for your team.

Their continued investment in their data-driven “Category Leader” reports is a very smart move. Through this GetApp review, you’ll see how these reports help you quickly validate top-rated tools.

Unlike competitors like G2 that can feel enterprise-heavy, GetApp’s main value is its user-friendly, simplified discovery experience. This makes your initial software research far less overwhelming and much more direct.

They work with a huge volume of SMBs across countless industries, from startups choosing their first CRM to established companies evaluating new project management solutions for their growing teams.

GetApp’s strategy clearly centers on combining a massive library of user reviews with personalized recommendations. This directly addresses your need for authentic, real-world feedback before ever talking to a vendor.

Let’s dive into its core features.

GetApp Features

Struggling to find the right software for your business?

GetApp features are designed to simplify your software search and selection process. As an analyst who has tested the platform, I can confirm these features truly streamline decision-making. Here are the five main GetApp features that transform your software discovery.

1. Extensive Software Directory

Overwhelmed by countless software options?

Finding the perfect tool amidst a sea of choices can be a major headache. This often leads to wasted time and missed opportunities for efficiency.

GetApp’s vast directory provides a categorized database of software solutions across numerous industries, making discovery a breeze. What I love about this feature is how it helps you explore a wide array of options, from hospital management to car detailing software. You can easily filter and narrow down choices.

This means you can quickly identify relevant tools tailored to your specific operational needs without endless searching.

2. User Reviews & Ratings

Unsure if software truly performs as advertised?

Marketing claims often don’t tell the whole story, leaving you to guess about real-world performance. This can lead to costly software mistakes.

This GetApp feature provides detailed user reviews and ratings, offering practical insights from actual users. From my testing, these reviews offer genuine pros and cons and really help you understand a software’s real-world user experience before you commit.

So you can make more informed decisions, confident that you’re choosing a solution that meets real user expectations.

3. Software Comparison Tools

Tired of manually comparing features across different websites?

Juggling multiple tabs and spreadsheets to compare software can be exhausting and prone to errors. This wastes valuable time you could spend elsewhere.

GetApp’s comparison tools enable side-by-side evaluation of different products, including features, pricing, and user feedback. This is where GetApp shines, allowing you to evaluate competing solutions in a structured manner, highlighting key differences and similarities effectively.

The result is a simplified decision-making process, ensuring you pick the best fit based on a clear, direct comparison.

4. Category Leaders Reports

Need to quickly identify top-performing software in a crowded market?

Sifting through countless options to find truly top-tier solutions can be daunting. You need data-driven insights, not just anecdotal evidence.

GetApp publishes annual “Category Leader” reports, ranking top software based on criteria like ease of use and value for money. These reports leverage extensive user reviews and public data, providing a reliable, data-driven assessment. For instance, you’ll find high-scoring products like Phocas highlighted, which truly helps.

This means you can swiftly identify leading solutions, saving you research time and boosting your confidence in your purchasing decisions.

5. Detailed Pricing & Feature Lists

Struggling to understand software costs and included features?

Opaque pricing and vague feature descriptions can make budgeting and functional assessment difficult. This often leads to unexpected costs or missing capabilities.

For many listed products, GetApp provides comprehensive pricing information across different tiers and detailed feature lists. This feature helps you assess the cost-effectiveness and functional breadth of software solutions upfront, eliminating guesswork.

So you can accurately assess value and functional scope, ensuring the software fits both your budget and your operational requirements.

These GetApp features work together to create a powerful software discovery platform that saves you time and effort in making critical business software choices.

GetApp Pricing

What will GetApp’s services truly cost your business?

GetApp pricing for software buyers is completely free, while vendors operate on a custom quote model, primarily through Pay-Per-Click (PPC) and Pay-Per-Lead (PPL) programs, requiring direct contact for specific costs.

1. Pricing Model & Cost Factors

Understanding their pricing model.

GetApp’s services are free for software buyers, which is great for your budget. For vendors, their pricing operates on a Pay-Per-Click (PPC) and Pay-Per-Lead (PPL) model, meaning you pay for visibility or qualified leads. Costs are customized based on factors like your industry’s competitiveness and desired lead volume.

From my cost analysis, this means your vendor marketing budget for GetApp scales directly with your engagement and results.

2. Value Assessment & ROI

Is this pricing worth it?

While vendor pricing isn’t transparent, the value lies in GetApp’s extensive reach to businesses actively seeking software. For vendors, this translates to high-intent leads and brand exposure. What I found regarding pricing is that it’s designed to provide targeted lead generation, offering a strong ROI compared to broad advertising campaigns.

This helps your marketing budget get efficient spend, connecting you directly with potential customers who need your solutions.

3. Budget Planning & Implementation

Practical budget considerations.

For vendors, since GetApp pricing is customized, you’ll need to engage their sales team for an accurate quote based on your specific needs. From my research, expect costs to be influenced by market demand and how many leads you aim to generate, which is good for avoiding hidden costs later on.

So for your business, planning involves discussing your marketing goals directly with GetApp to align their pricing with your budget.

My Take: GetApp’s pricing strategy for vendors focuses on performance-based models, making it ideal for businesses seeking targeted lead generation rather than broad, untargeted advertising spend.

The overall GetApp pricing reflects value-driven engagement for vendors and free resources for buyers.

GetApp Reviews

What do real customers actually think?

GetApp reviews offer valuable insights into user experiences, blending praise for its extensive database with some notable frustrations, providing a balanced view for your software search.

1. Overall User Satisfaction

Users seem generally satisfied.

From my review analysis, GetApp users largely report positive experiences, often finding it a “decent and helpful platform.” What impressed me is how many users appreciate its utility in navigating the complex software market efficiently, reflecting high overall satisfaction.

This suggests you can expect a generally positive experience with the platform.

2. Common Praise Points

The extensive database stands out.

Users consistently praise GetApp for its “huge platform for software comparison and reviews” and wide selection, finding tools for diverse needs. What stood out in customer feedback is how its user-friendly interface simplifies the research process, making software comparison intuitive.

This means you’ll find it easy to explore many options and compare them effectively.

3. Frequent Complaints

Review authenticity is a concern.

A recurring complaint in GetApp reviews is the “difficulty navigating the categories” to find relevant products. What I found in user feedback is a significant concern about reviews potentially not being from real or current users, raising questions about reliability.

These issues might require you to cross-reference information for complete confidence.

The overall GetApp reviews indicate a helpful platform with some areas for improvement regarding review verification.

Best GetApp Alternatives

Too many similar platforms confusing your choice?

The best GetApp alternatives include several strong options, each better suited for different business situations and priorities. I’ll help you navigate the competitive landscape.

1. Capterra

Need a slightly broader feedback pool?

Capterra, a Gartner Digital Markets sibling, often shares GetApp’s reviews but typically features a larger volume of content. What I found comparing options is that Capterra provides a slightly wider review base, ideal if you seek maximum user perspectives on similar software.

Choose Capterra when you prioritize a larger volume of reviews for broader initial insights.

2. G2

Seeking in-depth enterprise-level insights?

G2 excels with a significantly higher volume of user reviews and a stronger focus on mid-market and enterprise solutions. From my competitive analysis, G2 offers deeper, more numerous user experiences, particularly for complex business software.

Consider this alternative when you require extensive, detailed reviews for larger-scale or enterprise-grade software.

3. TrustRadius

Prioritizing highly detailed, verified reviews?

TrustRadius focuses on providing more in-depth, verified reviews for enterprise software, often collecting and summarizing detailed user sentiment. From my analysis, TrustRadius provides deeper qualitative insights for complex solutions, though it might be less user-friendly than GetApp.

Choose TrustRadius when you need highly vetted, comprehensive reviews for sophisticated enterprise software.

4. Software Advice

Prefer expert guidance for SMB software selection?

Software Advice, another Gartner Digital Markets member, distinguishes itself with personalized software recommendations from expert advisors. Alternative-wise, Software Advice offers human-assisted selection guidance, perfect for small businesses needing direct help navigating options.

Choose Software Advice if you’re an SMB buyer seeking personalized expert assistance in your software search.

The best GetApp alternatives depend on your specific business needs and preferred research depth, not just feature lists.

GetApp Setup

Concerned about complicated software setup and training?

For software buyers, a GetApp review reveals a straightforward and minimal “implementation” process, while vendors focus on profile optimization. Setting realistic expectations for this analysis is key.

1. Setup Complexity & Timeline

Getting started is refreshingly simple here.

For software buyers, GetApp is highly user-friendly, requiring no real setup beyond browsing. For vendors, profile optimization involves detailed content creation and image uploads. What I found about deployment is that basic vendor profile setup is quick, often appearing across multiple Gartner Digital Market sites.

You’ll need to allocate time for crafting compelling product descriptions and accurate pricing information to maximize visibility.

2. Technical Requirements & Integration

Minimal IT infrastructure changes needed.

GetApp operates as a web-based service, accessible via standard operating systems without specific hardware or software installations. What I found about deployment is that technical requirements are largely nonexistent, meaning you won’t need dedicated IT resources for setup.

Plan for standard internet connectivity; there’s no mobile app or complex integrations for you to manage on your end.

3. Training & Change Management

User adoption happens naturally with familiar concepts.

For buyers, the platform’s intuitive navigation means virtually no training is required. For vendors, managing your profile is straightforward with familiar web editing tools. From my analysis, the ease of use significantly reduces any learning curve, fostering quick user familiarity without formal training programs.

Expect minimal resistance to adoption since the platform mirrors common online directories, making it highly intuitive for all users.

4. Support & Success Factors

Vendor support during implementation is adequate.

GetApp offers assistance via phone, email, live chat, and a ticketing system, scoring 7.5 on G2 for support quality. From my analysis, support quality is generally sufficient for minor issues, though some users report frustration compared to competitors like G2.com.

Plan to utilize their various support channels if you encounter any difficulties, especially during vendor profile optimization.

Overall, the GetApp setup is incredibly straightforward for buyers, while vendors will find the profile optimization process simple and highly manageable with minimal external support.

Bottom Line

Is GetApp right for your software search?

From my comprehensive GetApp review, I can say it’s an excellent resource for small to mid-sized businesses, particularly those prioritizing user insights and streamlined comparisons.

1. Who This Works Best For

SMBs seeking new software with confidence.

GetApp is ideal for B2B buyers, business leaders, and project managers in small and mid-sized businesses across various industries. From my user analysis, you’ll find great value if you prioritize peer reviews and side-by-side product comparisons when making purchasing decisions for your team.

You’ll be particularly successful if you need data-driven recommendations and curated research like Category Leaders reports to guide your software choices.

2. Overall Strengths

Extensive software database and intuitive comparisons.

The platform excels in offering a comprehensive directory of SaaS solutions, intuitive comparison tools, and data-driven “Category Leaders” reports. From my comprehensive analysis, its user-friendly interface streamlines your decision-making by consolidating product information and user reviews into an accessible format.

These strengths mean you can quickly find relevant software and make informed decisions, saving significant time and effort in your selection process.

3. Key Limitations

Review authenticity and limited incentive concerns.

While GetApp strives for authentic feedback, some user concerns exist regarding review authenticity due to the lack of mandatory proof of software use for reviewers. Based on this review, you might find fewer reviews compared to larger competitors like G2, and some users note less responsive support quality.

I’d say these limitations warrant cross-referencing information, but they are generally manageable trade-offs for the platform’s core utility.

4. Final Recommendation

GetApp is highly recommended for SMBs.

You should choose GetApp if your business is small or mid-sized and you’re looking for an efficient, free resource to discover and evaluate software solutions. From my analysis, it’s an excellent starting point for efficient software discovery and informed purchasing decisions that align with your operational needs.

My confidence level is high for SMBs, but larger enterprises might need more in-depth, verified reviews from other platforms.

This GetApp review confirms its strong value for efficient software discovery, empowering your business to make confident choices while acknowledging minor concerns.