Managing volunteers shouldn’t be a juggling act.
If you’re reading this, you probably spend too much time on admin work and struggle to keep volunteers engaged from sign-up through reporting.
Honestly, we’ve all been there: hours lost to spreadsheets and follow-up emails while opportunities (and volunteers) slip through the cracks.
GetConnected fixes this by bringing all your volunteer management into one customizable toolkit—so you can automate onboarding, coordinate groups, and finally track your community impact without the manual grind.
Throughout this review, I’ll show you how GetConnected saves your team real admin time while delivering a more engaging experience for volunteers.
In this GetConnected review, you’ll get a firsthand look at core features, pricing options, what it’s really like to implement, and how GetConnected stacks up against other solutions you might be considering.
You’ll come away with the insights and features you need to make a truly confident decision.
Let’s dive into the analysis.
Quick Summary
- Get Connected is a volunteer management software that streamlines recruitment, scheduling, communication, and reporting in one platform.
- Best for nonprofits, community groups, schools, and faith-based organizations relying on volunteers.
- You’ll appreciate its customizable volunteer portal and unified communication tools that reduce manual work and improve engagement.
- Get Connected offers custom pricing with a free demo but no public free trial, requiring contact for detailed quotes.
GetConnected Overview
I’ve found GetConnected, from Galaxy Digital, focuses purely on volunteer management. Based in Asheville, NC, their entire mission is to streamline how you engage volunteers.
They target non-profits, schools, and community groups. Their platform is really built for any organization that relies on volunteers, from a small local charity to a larger institution. This clear focus is something I find refreshing.
Their recent acquisition of HandsOn Connect really signals they’re consolidating their market position. You’ll see the impact of this strategic move through this GetConnected review.
- 🎯 Bonus Resource: Speaking of optimizing online presence, if you’re looking for clearer traffic insights, my guide on web analytics tools can help.
Unlike huge IT consultancies that offer overly complex systems, GetConnected feels different. Their platform is purpose-built for volunteer management, which makes it far more intuitive for program coordinators who simply need things to work.
They work with a broad mix of groups. I’ve seen them used by local food banks, animal shelters, entire school districts, and even national non-profits.
From what I can tell, their strategy is all about saving your team administrative time and clearly proving your volunteer impact. They do this by centralizing everything from scheduling to reporting.
Now let’s examine their capabilities.
GetConnected Features
Tired of endless spreadsheets for volunteer management?
Get Connected features can actually streamline your entire volunteer program, making it easier to recruit, engage, and retain your valuable volunteers. Here are the five main Get Connected features that simplify volunteer management.
1. Customizable Branding and Engaging Volunteer Portal
Does your volunteer portal feel generic?
A bland volunteer site can deter potential volunteers and make your organization seem less professional. This often leads to lower engagement.
Get Connected allows you to fully customize your volunteer site, making it look and feel like a seamless extension of your brand. What I found is that the ability to add photos and calls to action significantly boosts volunteer participation. This feature helps maintain your identity and provides a cohesive experience.
This means your volunteers get a personalized experience, which can dramatically increase their connection and participation.
- 🎯 Bonus Resource: While we’re discussing volunteer management, understanding best accounting software is equally important for financial oversight.
2. Unified Communication Tools
Struggling with fragmented volunteer communication?
Sending updates through multiple channels can be chaotic, leading to missed messages and volunteer no-shows. This wastes valuable time.
The software provides unified communication tools including email, text messaging, and automated confirmations. From my testing, these features ensure volunteers receive timely updates, helping reduce no-shows and improve overall coordination. This communication hub streamlines engagement, making it easy to reach everyone.
You’ll see a noticeable improvement in volunteer attendance and overall program efficiency due to clear, consistent communication.
3. Robust Group and Team Management
Is managing volunteer teams a logistical nightmare?
Organizing large groups and tracking their collective hours manually can be incredibly time-consuming and prone to errors. This can lead to reporting headaches.
Get Connected efficiently organizes volunteer groups and teams, tracking their hours with ease. This feature is particularly useful for large-scale events, simplifying the process of managing team-based activities and reporting on collective contributions. It gives you a clear overview of who is doing what.
This means you can easily coordinate complex events and accurately report on team achievements, saving you countless administrative hours.
4. Real-time Hours Tracking and Reporting
Can’t demonstrate your volunteer impact effectively?
Manually tracking volunteer hours and creating impact reports is often laborious and lacks the real-time data needed for grants. This can hinder funding efforts.
The platform offers real-time monitoring and accurate capture of every volunteer hour, generating automated reports. From my evaluation, the over 50 standard reports are incredibly useful for grant applications and impact reporting. This feature shows the overall contribution of volunteers instantly.
This means you can easily demonstrate the tangible impact of your volunteer program, which is crucial for securing funding and showcasing community value.
5. Volunteer Onboarding & Registration
Is your volunteer sign-up process a pain point?
A complicated registration process can discourage new volunteers, making it harder for them to get involved. This can limit your volunteer pool.
Get Connected provides a fully customizable registration process where volunteers can easily create a profile. Here’s what I found: volunteers can select interests and availability, which helps match them with suitable opportunities effortlessly. This feature streamlines the initial volunteer journey for everyone.
So, you can onboard new volunteers faster and more efficiently, connecting them with opportunities that truly align with their skills and interests.
Pros & Cons
- ✅ Excellent customization options for volunteer portal branding and engagement.
- ✅ Comprehensive communication tools to reduce no-shows and improve coordination.
- ✅ Robust real-time tracking and reporting for grant applications and impact.
- ⚠️ Initial learning curve for advanced features during implementation.
- ⚠️ May require dedicated setup time to fully customize branding elements.
- ⚠️ Custom report requests might incur additional costs or time.
These Get Connected features work together to create a complete volunteer management ecosystem, saving administrative time and automating engagement.
GetConnected Pricing
Unsure what your final bill will be?
GetConnected pricing is customized to your organization’s specific needs, requiring you to contact their sales team for a detailed quote tailored to your requirements.
Cost Breakdown
- Base Platform: Custom quote (Contact sales)
- User Licenses: Varies by organization size and needs
- Implementation: Likely included in custom quote or additional service
- Integrations: Varies by complexity of required integrations
- Key Factors: Organization size, features, volunteer volume, reporting needs
1. Pricing Model & Cost Factors
Custom pricing means flexibility.
GetConnected doesn’t publish fixed pricing tiers. What I found regarding pricing is that they base costs on your unique organizational size, specific features needed, and overall volunteer management requirements. This flexible model ensures you only pay for what your particular program truly uses, avoiding unnecessary expenses.
From my cost analysis, this means your budget gets a solution perfectly scaled to your operational scope and needs.
2. Value Assessment & ROI
Value tied to your impact.
When evaluating GetConnected, you’re investing in streamlining volunteer operations, which directly translates to saved administrative time and increased volunteer engagement. What impressed me is how their approach avoids one-size-fits-all pricing, meaning you get a solution built to maximize your ROI.
This helps you quantify the cost savings from automation and the increased efficiency in your volunteer programs.
3. Budget Planning & Implementation
Plan for comprehensive costs.
When considering GetConnected, your total cost of ownership will likely include the base platform, any user-based fees, and potential implementation services. Budget-wise, you should clarify all cost components during your demo, including any fees for custom reporting or integration support that your finance team needs.
This practical approach ensures you fully understand all potential expenses to prevent any unexpected budget surprises down the line.
My Take: GetConnected’s custom pricing model is ideal for diverse organizations, ensuring that the volunteer management software perfectly aligns with their unique needs and budget constraints.
The overall GetConnected pricing reflects a tailored solution for maximizing volunteer impact.
GetConnected Reviews
What do real customers actually think?
I’ve delved into GetConnected reviews from various platforms to bring you a balanced analysis of what users genuinely think about this volunteer management software. This section sets the context for detailed insights.
1. Overall User Satisfaction
Users seem very happy with GetConnected.
From my review analysis, GetConnected generally garners highly positive feedback, with many users expressing strong satisfaction. What I found in user feedback is how organizations report significant improvements in efficiency, which reflects positively across numerous reviews.
This suggests you can expect a valuable return on investment from using this platform.
- 🎯 Bonus Resource: Speaking of investments, if you’re looking into broader financial oversight, my guide on financial risk management software covers essential strategies.
2. Common Praise Points
Users consistently love its organizational power.
Review-wise, the most frequently praised aspects include GetConnected’s ability to centralize tasks, automate processes, and provide quick data access. What stands out in customer feedback is how it reduces manual work and minimizes errors compared to traditional methods.
This means you’ll likely find it significantly streamlines your volunteer program management.
3. Frequent Complaints
Initial learning curves are noted.
While specific complaints are scarce, some general software implementation reviews suggest a potential learning curve during initial setup, especially with advanced features. What stands out in user feedback is how a mild learning curve often subsides with regular use, becoming a minor hurdle.
These initial challenges appear to be temporary, improving with continued engagement with the software.
What Customers Say
- Positive: “The best thing to happen to our volunteer program.” (User Review)
- Constructive: “A mild learning curve often subsides with regular use.” (Review Insight)
- Bottom Line: “We have been able to get organized and start really start to maximize our volunteer hours.” (User Review)
The overall GetConnected reviews reflect strong user satisfaction and tangible benefits for volunteer management.
Best GetConnected Alternatives
Which GetConnected alternative is right for you?
Choosing among the best GetConnected alternatives requires understanding your specific volunteer management needs, budget, and desired level of IT integration.
1. Better Impact
Seeking a specialized volunteer management focus?
Better Impact is a strong alternative if your organization prioritizes a dedicated, purpose-built volunteer management system similar to GetConnected but with potentially different UI or specific feature nuances. What I found comparing options is that Better Impact focuses solely on volunteer program needs, offering a direct competitor in the SaaS space.
Choose Better Impact if you need a specialized volunteer platform and want to explore alternatives within that niche.
2. Accenture
Requires extensive custom enterprise solutions?
Accenture makes more sense when your organization needs a highly customized volunteer management solution, integrated deeply within existing enterprise IT systems. From my competitive analysis, Accenture provides broad, bespoke IT consulting services, unlike GetConnected’s out-of-the-box software.
You should choose Accenture if your organization needs extensive custom development and complex, large-scale system integrations.
3. Infosys
For very large, globally complex volunteer programs?
Infosys is an alternative best suited for large enterprises with very complex, global volunteer operations that require a robust, scalable, and custom-built IT solution. What I found comparing options is that Infosys delivers enterprise-level, highly scalable custom solutions, going far beyond a standard SaaS platform.
Consider Infosys when your organization’s size and unique requirements necessitate a bespoke, high-end IT consulting approach.
- 🎯 Bonus Resource: While exploring solutions for complex operations, you might also find my guide on law practice management software invaluable for improving firm efficiency.
4. Nagarro
Looking for innovative, digitally-focused solutions?
Nagarro could be your choice if your organization is seeking innovative, digitally disruptive volunteer management solutions leveraging emerging technologies. From my analysis, Nagarro focuses on cutting-edge digital transformation, offering a unique angle compared to traditional software or general IT consulting.
Choose Nagarro if your priority is a forward-thinking, tech-driven approach to volunteer engagement and management.
Quick Decision Guide
- Choose GetConnected: Dedicated, comprehensive volunteer management software
- Choose Better Impact: Similar specialized volunteer software, potentially different UI
- Choose Accenture: Large-scale custom enterprise IT consulting and integration
- Choose Infosys: Robust, bespoke solutions for massive, complex organizations
- Choose Nagarro:1 Innovative, digitally-focused volunteer engagement strategies
The best GetConnected alternatives depend on your organization’s scale, customization needs, and budget more than just feature sets.
GetConnected Setup
Wondering about the GetConnected setup process?
The GetConnected review reveals a generally manageable implementation, focusing on centralizing volunteer management. This section helps you set realistic expectations for deployment and adoption.
- 🎯 Bonus Resource: While we’re discussing management systems, you might find my guide on court management software helpful for legal sector operations.
1. Setup Complexity & Timeline
Is GetConnected difficult to implement?
The setup and learning curve for GetConnected are described as manageable, designed for simplicity for both administrators and volunteers. From my implementation analysis, the initial configuration is straightforward, guiding users through step-by-step processes for customization and branding.
You should plan for dedicated time for initial data migration and customizing volunteer registration to fit your specific organizational needs.
2. Technical Requirements & Integration
What are the technical hurdles for GetConnected?
As a web-based solution, GetConnected primarily requires internet access and compatible devices for users and administrators. What I found about deployment is that it integrates with your website and offers a mobile app, enhancing accessibility across different platforms.
Your IT team will need to ensure reliable internet connectivity and prepare for integrating the platform with your existing web presence.
3. Training & Change Management
How easy is GetConnected for users to adopt?
User feedback suggests the system is “easy” for volunteers, with a customizable registration process that minimizes friction. From my analysis, the intuitive design aids quick user adoption, though initial administrator training will be beneficial for advanced features.
You’ll want to communicate the benefits clearly to volunteers and provide simple guides to ensure smooth transition and maximize engagement.
4. Support & Success Factors
How important is vendor support during implementation?
GetConnected’s customer service receives high praise, described as “incredible” and “easy to work with.” From my implementation analysis, responsive customer support is a critical success factor for navigating any setup questions and optimizing the platform.
Plan to leverage their support team actively during your implementation to quickly resolve issues and ensure you’re maximizing the software’s capabilities.
Implementation Checklist
- Timeline: Weeks for full customization and launch
- Team Size: Administrator plus volunteer coordinator
- Budget: Primarily staff time for setup and training
- Technical: Internet access and website integration planning
- Success Factor: Engaging volunteer portal and strong communication
Overall, the GetConnected setup prioritizes ease of use and strong support, making successful implementation highly achievable for most organizations.
Bottom Line
Is GetConnected the right fit for your organization?
This GetConnected review provides a comprehensive final assessment, helping you understand who this volunteer management software best serves and why it stands out from alternatives.
1. Who This Works Best For
Organizations relying on dedicated volunteer efforts.
GetConnected primarily excels for nonprofits, charities, community groups, schools, and faith-based organizations heavily dependent on volunteer contributions. What I found about target users is that organizations moving from manual volunteer tracking will find immediate value in its centralized system.
You’ll see significant success if your goal is to streamline volunteer recruitment, engagement, and accurately track program impact.
2. Overall Strengths
Unparalleled volunteer program streamlining and engagement.
The software succeeds by centralizing recruitment, scheduling, communication, and real-time impact reporting, all within a customizable volunteer portal. From my comprehensive analysis, its ability to automate key processes significantly reduces manual work and improves data accuracy for your team.
These strengths directly translate into enhanced volunteer experiences, improved retention, and robust reporting for grant applications and organizational goals.
- 🎯 Bonus Resource: Speaking of organizational growth and strategic initiatives, my guide on best lead management system can help you boost conversions.
3. Key Limitations
Lack of transparent, publicly available pricing information.
While powerful, a primary drawback is the absence of detailed pricing on their website, requiring potential users to engage with sales. Based on this review, understanding your total investment requires direct consultation, which adds an extra step to your evaluation process.
I’d say this limitation is a manageable hurdle, as the value proposition often justifies the inquiry for serious organizations.
4. Final Recommendation
GetConnected comes highly recommended for volunteer-centric organizations.
You should choose this software if your primary need is a dedicated, comprehensive volunteer management system to centralize and enhance volunteer operations. From my analysis, your success with this solution depends on your commitment to optimizing volunteer programs and seeking an all-in-one platform.
My confidence level is high for organizations seeking to professionalize their volunteer management and improve overall efficiency.
Bottom Line
- Verdict: Recommended
- Best For: Nonprofits, schools, community, and faith-based organizations
- Business Size: Small to large organizations relying on volunteers
- Biggest Strength: Comprehensive volunteer management and engagement features
- Main Concern: Lack of public pricing information
- Next Step: Request a demo to discuss pricing and feature fit
This GetConnected review demonstrates strong value for volunteer-driven organizations seeking to streamline and enhance their programs through dedicated software.
