Ivanti Review: Overview, Features, Pricing & Alternatives in 2025

Struggling to manage your growing IT sprawl?

If you’re comparing IT management tools, you know how hard it is to bring together security, endpoint management, and asset tracking—especially as your organization grows.

But the real problem is this: day after day, you’re losing visibility and control, and that leaves you exposed to threats and constant troubleshooting that kill your productivity.

Ivanti aims to fix this by providing a unified platform with real-time insights, AI-powered automation, and integrated security controls, so you can manage your devices, services, and assets in one place—without all the manual work.

In this review, I’ll break down how Ivanti brings everything together in one dashboard so you gain back control, improve security, and reduce daily headaches.

In this Ivanti review, you’ll see feature analysis, pricing info, real-world usability, and how Ivanti stacks up to key alternatives to help you evaluate your options.

You’ll leave with the expert insights you need to pick the features you need to streamline your IT operations.

Let’s dive right in.

Ivanti Overview

Ivanti is an IT management and security software company based in Utah. While officially formed in 2017, its DNA comes from industry veterans like LANDESK and HEAT Software, giving them decades of experience.

I see them focusing on mid-market and enterprise companies struggling with IT complexity across a distributed workforce. Their core mission is enabling the Everywhere Workplace, a clear theme in their integrated approach to device management.

Their recent acquisitions of MobileIron, Cherwell, and Pulse Secure were smart plays. This expanded their security and service management capabilities, which I’ll analyze further through this Ivanti review.

Unlike broader platforms like ServiceNow, their Neurons platform emphasizes proactive, self-healing IT automation. It feels like it was designed by people who actually understand the pressure modern IT support teams face daily.

They work with large, complex organizations in sectors like finance, healthcare, and government, especially those needing to discover, manage, and secure thousands of assets for a distributed workforce.

From my analysis, their current strategy is all-in on the Neurons platform. This AI-powered hyper-automation approach is how they plan to give your IT team predictive insights and preemptive control.

Now, let’s examine their capabilities.

Ivanti Features

Frustrated by scattered IT and security tools?

Ivanti solutions can help unify your IT and security operations across your business. These are the five core Ivanti solutions that address common IT pain points.

1. Ivanti Neurons for Unified Endpoint Management (UEM)

Are your endpoints a security blind spot?

Managing diverse devices across your organization can be a major headache, leading to security gaps and inefficient troubleshooting.

Ivanti Neurons for UEM offers a centralized platform to discover, manage, and secure all your endpoints in real-time. What I found impressive is how devices can self-heal and self-secure while providing a personalized self-service experience for users.

This means you gain a comprehensive 360-degree view of your entire device ecosystem, significantly reducing issue resolution times and bolstering your security posture.

2. Ivanti Neurons for IT Asset Management (ITAM)

Struggling to track all your IT assets?

Lack of comprehensive asset visibility leads to wasted spending, compliance risks, and inefficient resource allocation across your organization.

Ivanti Neurons for ITAM helps you consolidate all your IT asset data, including hardware, software, and cloud assets, for full lifecycle management. It provides comprehensive visibility to optimize costs and ensure data accuracy by importing from various discovery sources.

So you can gain control over your entire asset inventory, identify cost-saving opportunities, and significantly mitigate financial and security risks.

3. Ivanti Neurons for ITSM (IT Service Management)

Is your helpdesk overwhelmed by basic requests?

Inefficient IT service delivery can slow down your entire business, turning your support team into a reactive firefighting unit.

Ivanti Neurons for ITSM automates and streamlines your IT service delivery processes, transforming your helpdesk into a strategic asset. It offers robust incident management, request fulfillment, and workflow automation for routine tasks.

This means your IT team can resolve issues faster, empower users with self-service options, and focus on more strategic initiatives that truly impact your business.

4. Ivanti Neurons for Patch Management

Are critical patches constantly delayed?

Manual patch deployment is time-consuming and often leaves your systems vulnerable to the latest threats, including ransomware attacks.

Ivanti Neurons for Patch Management simplifies and accelerates your patching process with cloud-native capabilities and risk-based prioritization. This feature provides actionable intelligence to prioritize patches based on active risk exposure, covering Windows, macOS, and Linux.

What you get is proactive protection against data breaches, reduced manual effort, and a significantly stronger security posture without constant disruptions.

5. Ivanti Neurons for Secure Access

Worried about your remote access security?

Managing multi-node VPN deployments is complex, increasing risks and making it difficult to monitor user behavior effectively.

Ivanti Neurons for Secure Access centralizes management and analytics for your VPN gateways, significantly reducing complexity and risk. It leverages Zero Trust Access technology with real-time insights into user behavior and automated responses.

This means you can enhance security for all remote access, gain better network control, and confidently protect your sensitive data against anomalous activities.

These Ivanti features work together to create a unified and intelligent platform, simplifying IT and security operations, and offering a cohesive experience across all modules.

Ivanti Pricing

Budgeting for enterprise software?

Ivanti pricing follows a custom quote model, meaning you’ll need to contact sales directly to get detailed cost information tailored to your specific operational needs.

1. Pricing Model & Cost Factors

Understanding Ivanti’s costs.

Ivanti’s pricing isn’t publicly listed; instead, they use a custom quote system. This means your exact cost depends heavily on modules chosen like UEM or ITSM, the number of users, and your organization’s size. What I found regarding pricing is that elements like deployment scale also play a significant role in your final investment.

From my cost analysis, this allows for pricing that aligns directly with your specific business requirements and scope.

2. Value Assessment & ROI

Is Ivanti a smart investment?

Ivanti is often seen as a cost-effective alternative to competitors like ServiceNow, especially for its ITSM module. What impressed me is how Ivanti offers competitive value for mid-market and enterprise organizations seeking comprehensive IT solutions without the highest price tags.

Budget-wise, this approach helps you achieve strong ROI by optimizing IT operations, potentially reducing manual effort and risk.

3. Budget Planning & Implementation

Consider all your expenses.

Beyond the core software, your budget needs to account for implementation services, training, and ongoing support, which are customized. For example, Ivanti Endpoint Manager can be expensive for smaller businesses, indicating total cost of ownership can be substantial.

So for your business, it’s critical to engage sales to understand all costs, ensuring a smooth deployment and long-term budget predictability.

My Take: Ivanti’s custom pricing model is best suited for mid-to-large enterprises seeking scalable IT solutions, allowing for tailored costs that match complex operational needs.

The overall Ivanti pricing reflects customized enterprise value aligned with your specific needs.

Ivanti Reviews

What do customers truly experience?

This section dives into real Ivanti reviews, analyzing user feedback patterns to reveal what actual customers think about the software, offering balanced insights.

1. Overall User Satisfaction

User sentiment leans positive.

From my review analysis, Ivanti generally garners positive ratings, often around 4.2-4.3 stars on platforms like Gartner Peer Insights. What I found in user feedback is that overall satisfaction often hinges on specific use cases and the level of internal technical expertise available for implementation and ongoing management.

This suggests your experience can vary based on your organization’s unique needs and resources.

2. Common Praise Points

Centralized control and automation delight users.

Users consistently praise Ivanti’s ability to provide centralized management and robust automation capabilities for tasks like patching and software deployment. Review-wise, the comprehensive view of IT assets and streamlining of processes are frequently highlighted benefits, reducing manual effort.

This means you can expect significant efficiency gains and improved visibility across your IT estate.

3. Frequent Complaints

UI complexity and support quality are concerns.

A recurring theme in Ivanti reviews is the steep learning curve due to a complex user interface and occasional concerns about support responsiveness. What stands out in user feedback is how integrating acquired solutions can introduce bugs, leading to frustration for some users.

These challenges imply you might need dedicated training or professional services to fully leverage the platform.

The overall Ivanti reviews reveal a powerful suite with strong core capabilities, but with a learning curve and some support inconsistencies.

Best Ivanti Alternatives

Too many Ivanti options to choose from?

The best Ivanti alternatives include several strong options, each better suited for different business situations, budget considerations, and specific IT management priorities.

1. ServiceNow

Need broader enterprise-wide service management?

ServiceNow excels when your organization requires a highly integrated platform for IT, HR, and customer service, with extensive AI-driven automation. What I found comparing options is that ServiceNow offers comprehensive ESM beyond IT, though it typically involves higher initial and ongoing costs.

Choose ServiceNow for enterprise-wide integration and advanced AI if you have a larger budget.

2. Freshservice

Prioritizing ease of use and quick adoption?

Freshservice stands out for its intuitive interface and rapid implementation, making it ideal for low to mid-market organizations seeking a strong self-service experience. From my competitive analysis, Freshservice provides superior user-friendliness and quick setup, though it may initially cost more than Ivanti for its perceived ROI.

Consider this alternative when user experience and fast deployment are your top priorities.

3. ManageEngine

Already in their ecosystem or seeking broad IT tools?

ManageEngine offers a vast array of IT management products, making it a strong contender if you need a comprehensive suite beyond just ITSM or UEM. Alternative-wise, ManageEngine provides extensive IT product range and is generally perceived as a cost-effective choice, especially if you’re already using their other tools.

Opt for ManageEngine if cost-effectiveness and a wide range of integrated IT solutions are key drivers.

4. Tanium

Requiring unparalleled real-time endpoint visibility?

Tanium focuses on real-time visibility and control for massive, complex endpoint environments, leveraging a unique architecture for rapid data collection. From my analysis, Tanium offers unique real-time endpoint control for large-scale security and compliance, though it is a premium solution with a higher price point.

Choose Tanium when real-time, large-scale endpoint visibility and security are your primary concern.

The best Ivanti alternatives depend on your organization’s specific needs and budget, not just a feature checklist.

Ivanti Setup

Considering Ivanti setup for your business?

This Ivanti review section analyzes what it takes to deploy and adopt Ivanti, setting realistic expectations for your team regarding time, resources, and potential challenges.

1. Setup Complexity & Timeline

Is Ivanti a quick install? Not always.

Ivanti implementation can vary significantly; Ivanti Neurons for UEM offers a “very easy” SaaS setup, but ITSM deployments are “complex and customized.” From my implementation analysis, the average rollout for Ivanti Neurons for ITSM takes five months, highlighting the need for extensive configuration planning.

You’ll need to allocate significant time and resources, particularly for comprehensive ITSM solutions, to avoid rushing the process.

2. Technical Requirements & Integration

Prepare for considerable IT involvement.

Technical requirements include setting Windows Update services, managing Apple Silicon Macs with role accounts, and integrating with your existing Active Directory or SCCM. What I found about deployment is that integration limitations with some third-party products exist, despite Ivanti’s 1,000+ connectors and iPaaS solution.

Your IT team needs to assess current infrastructure and plan for potential integration workarounds or customized API development.

3. Training & Change Management

User adoption can be a steep climb.

A “steep learning curve” for Ivanti means your teams will require dedicated training to fully harness its extensive features and capabilities. From my analysis, successful change management prevents productivity dips and ensures your users embrace the new platform rather than resisting it.

Invest in comprehensive training programs and identify internal champions to smooth the transition and boost user proficiency.

4. Support & Success Factors

How much support can you expect?

While some users praise Ivanti’s technical support, others describe it as “inexperienced” and “lacks the power to push for meaningful fixes.” What I found about deployment is that purchasing professional services is often recommended to supplement Ivanti’s direct support model and ensure a smoother implementation.

You should budget for external expertise to guarantee a successful rollout and maximize your investment in Ivanti solutions.

Overall, successful Ivanti setup requires meticulous planning and dedicated resources to navigate its inherent complexities, especially for larger deployments.

Bottom Line

Is Ivanti the right choice for your IT operations?

This Ivanti review synthesizes my comprehensive analysis to help you understand if its integrated platform aligns with your specific IT management and security needs.

1. Who This Works Best For

Mid-market and enterprise organizations with complex IT.

Ivanti excels for companies needing a unified approach to endpoint management, IT asset management, and IT service management across diverse environments. From my user analysis, organizations managing a wide array of devices across multiple operating systems will find its integrated suite invaluable for centralized visibility and control.

You’ll succeed if you’re aiming to automate routine IT tasks and improve operational efficiency with AI and machine learning.

2. Overall Strengths

Unified IT management delivers robust control and insights.

The software succeeds by providing centralized visibility over diverse IT environments, leveraging AI for proactive issue resolution, and offering risk-based patch management. From my comprehensive analysis, the Ivanti Neurons platform streamlines IT operations and significantly enhances your overall security posture.

These strengths mean your team gains better control, reduces manual efforts, and improves security across your entire IT landscape.

3. Key Limitations

Learning curve and configuration complexity require investment.

While powerful, new users may face a steep learning curve and extensive configuration requirements to fully leverage the software’s capabilities. Based on this review, initial setup and deep customization can be challenging, potentially necessitating professional services or dedicated training.

I find these limitations are manageable if you allocate resources for training, but they are important considerations for your implementation timeline.

4. Final Recommendation

Ivanti earns a strong recommendation for integrated IT.

You should choose Ivanti if your mid-to-large organization needs an integrated, automated platform to manage and secure your complex IT landscape. From my analysis, your success depends on being prepared for a potentially involved implementation and valuing a unified solution over niche tools.

My confidence level is high for enterprises seeking a robust, comprehensive IT operations and security solution.

This Ivanti review shows significant value for complex IT environments, provided your organization is ready to invest in learning and implementation.