Orderwerks Review: Overview, Features, Pricing & Alternatives in 2025

Wasting hours wrestling with order management spreadsheets?

If you’re here, your business is probably overwhelmed by manual order entry, missed inventory updates, or wasted time tracking down order statuses for customers.

But let’s be real—constant mistakes and tedious double entry are killing your team’s productivity and making you dread every sales cycle.

Orderwerks is built to fix these problems at the root, with seamless order and inventory management, mobile flexibility, and a dedicated B2B eCommerce portal, helping you turn chaos into control.

That’s why in this review, I’ll show you how Orderwerks can help your team process orders in minutes instead of hours.

In this Orderwerks review, you’ll see how the platform’s features, pricing, real-world performance, and best-fit alternatives stack up—so you can make a real comparison for your workflow.

You’ll walk away knowing the features you need to confidently evaluate your next B2B order management platform.

Let’s dive into the analysis.

Orderwerks Overview

Orderwerks has been on my radar since their 2018 launch. They’re a US-based company with a clear and practical mission: helping manufacturers and distributors streamline their complex back-office operations to save significant time.

What I find compelling is their dedicated focus on small to medium-sized businesses. They specifically target wholesalers and distributors who need a modern, accurate B2B order system without the overwhelming complexity and cost that you find with huge enterprise tools.

A key development I’ll explore through this Orderwerks review is their push into native mobile apps. This was a smart move, extending powerful order entry and barcode scanning capabilities directly to your team in the field.

Unlike broader tools like a full CRM, Orderwerks deliberately hones in on streamlined order and inventory workflows. I find this specific focus makes the platform feel less bloated and much more intuitive for its intended purpose.

They typically work with growing wholesalers, B2B distributors, and manufacturers—the exact type of business looking to finally ditch clunky spreadsheets and frustratingly slow manual processes for something that actually works.

From what I’ve analyzed, their entire business strategy centers on creating a fast, accessible, and integrated platform. This approach directly addresses the market’s increasing demand for real-time inventory visibility and far more efficient fulfillment.

Now let’s examine their core capabilities.

Orderwerks Features

Order fulfillment slowing your business down?

Orderwerks features provide an integrated solution suite for managing your entire B2B order lifecycle efficiently. Here are the five main Orderwerks features that can transform your operations.

1. Order Entry and Management

Tired of manual order processing errors?

Clunky order entry systems can lead to costly mistakes and wasted time. This can cause significant frustration for your team and customers.

Orderwerks offers robust tools for creating and managing orders, including enterprise-grade item search and customizable workflows. What I found impressive is how you can process orders in minutes, not hours, with automated entry and validation. This feature supports custom pricing, tax, and shipping calculations.

This means your business can finally achieve faster, more accurate order processing, freeing up valuable staff time.

2. Inventory Management

Struggling with real-time inventory visibility?

Inaccurate inventory counts can lead to overselling or stockouts, impacting customer satisfaction. This creates headaches for both sales and fulfillment teams.

The platform provides comprehensive inventory tracking, allowing you to quickly see what items are in stock and identify alternate sources. From my testing, the auto-sync updates ensure real-time accuracy, which is critical for dynamic businesses. This feature helps accurately deduct inventory amounts.

So, you can adapt quickly to changing demand, ensuring you always know your stock levels and avoid costly discrepancies.

3. B2B eCommerce Portal

Is your B2B ordering process outdated?

Customers needing to call or email for every order creates unnecessary back-and-forth. This slows down sales and clogs up your customer service.

Orderwerks offers a customer account ordering portal that’s ready for desktop, tablet, and mobile, providing real-time visibility. Here’s what I found: customers can easily place orders and check status, which empowers them significantly. You can also customize the portal with your branding.

This means your customers get 24/7 self-service access, improving their experience and reducing your team’s administrative load.

4. Quote Management

Losing track of pending quotes?

Inefficient quote processes can delay sales and make it hard to convert prospects. This often results in lost revenue opportunities.

Orderwerks includes a powerful, cloud-based quote management platform that streamlines your quote-to-cash process. This is where Orderwerks shines, allowing you to convert quotes into orders with a single click. You can easily track, filter, email, or download quotes as PDFs.

The result is a more efficient sales pipeline, ensuring you manage and close deals faster, boosting your conversion rates.

5. Mobile Ordering App

Need to take orders on the go, even offline?

Sales reps stuck without access to order systems in the field miss opportunities. This can limit their productivity and impact your sales targets.

Orderwerks offers native iOS and Android apps, enabling sales representatives to enter orders from anywhere. What I love about this feature is its offline mode capability and barcode scanning, which is incredibly practical for field teams. This extends the system’s functionality beyond the desktop.

This means your sales force gains ultimate flexibility, allowing them to capture orders seamlessly, no matter their location.

These Orderwerks features work together to create a complete B2B order management system that saves you significant time and enhances operational efficiency.

Orderwerks Pricing

Unsure about Orderwerks pricing?

Orderwerks pricing is based on custom quotes, offering a tailored approach but requiring direct contact to understand the specifics for your business.

1. Pricing Model & Cost Factors

Their pricing approach is bespoke.

Orderwerks operates on a custom quote model, meaning there are no public pricing tiers. What I found is your cost depends directly on your specific needs, including user count, required features like inventory or B2B portal, and integration complexity. This structure ensures you pay for precisely what you need.

From my cost analysis, this means your budget gets a personalized solution rather than a one-size-fOur-size-fits-all package.

2. Value Assessment & ROI

Will this pricing pay off?

Orderwerks helps streamline order processing and inventory, potentially saving significant time and reducing errors for manufacturers and distributors. What impressed me is how their system can help you process orders faster, leading to improved efficiency and reduced operational costs. This directly translates to tangible ROI for your business.

This means your investment in Orderwerks can quickly pay for itself through enhanced productivity and accuracy.

3. Budget Planning & Implementation

Consider all the budget elements.

While a free trial is available for evaluation, the final Orderwerks pricing will include your specific feature set and user count. What stands out is how you’ll need to factor in potential implementation costs for setup and integration with your existing systems. These are crucial for calculating your total cost of ownership.

So for your business size, you can expect transparent discussions with sales to align pricing with your actual usage requirements.

My Take: Orderwerks’ custom pricing model targets small to medium-sized businesses needing tailored solutions, ensuring you only pay for the features essential to your unique back-office management.

The overall Orderwerks pricing reflects personalized value tailored to your specific business needs.

Orderwerks Reviews

What do real customers actually think?

This section dives into Orderwerks reviews, analyzing real user feedback to give you a balanced perspective on what current customers truly experience with the software.

1. Overall User Satisfaction

Users seem very happy with Orderwerks.

From my review analysis, Orderwerks consistently receives high marks, with users often praising its transformative impact on their businesses. What I found in user feedback is how often users mention significant time savings and growth, indicating a high level of satisfaction from their investment in Orderwerks.

This suggests you can anticipate real improvements in your operational efficiency.

2. Common Praise Points

Ease of use and support stand out.

Users repeatedly highlight Orderwerks’ user-friendly interface and exceptional customer support, especially from the creator. Review-wise, the seamless QuickBooks Desktop integration is a recurring positive, along with the ability to tailor features for specific business needs.

This means you can expect a system that adapts to you, not the other way around.

3. Frequent Complaints

Minor sync issues can emerge.

While overwhelmingly positive, one consistent theme in customer feedback is occasional difficulty syncing with QuickBooks Desktop. What stood out in a few reviews is how these syncing issues sometimes require manual resolution, which can be a minor inconvenience for users.

These seem to be minor hiccups rather than significant deal-breakers for most users.

Overall, Orderwerks reviews reflect overwhelmingly positive user experiences, with minor, manageable technical issues.

Best Orderwerks Alternatives

Considering other Orderwerks options?

The best Orderwerks alternatives include several strong options, each better suited for different business situations and priorities regarding B2B order and inventory management.

1. QuickBooks Online

Do you prioritize comprehensive financial management?

QuickBooks Online makes more sense if your primary need is robust accounting with integrated, rather than specialized, order management. From my competitive analysis, QuickBooks offers a broader financial management suite as an Orderwerks alternative, potentially simplifying your overall software ecosystem.

You should choose QuickBooks Online if accounting is your central requirement, with order management as a secondary, integrated feature.

2. Pepperi

Need extensive B2B sales and marketing automation?

Pepperi excels when your business requires a more extensive suite of sales and marketing automation tools beyond core order and inventory. What I found comparing options is that Pepperi provides comprehensive omnichannel B2B sales capabilities, including robust trade promotions, making it a powerful Orderwerks alternative for larger enterprises.

Consider this alternative when complex trade promotions and broader sales force automation are crucial for your business.

3. Cin7 Core (formerly DEAR Inventory)

Is complex inventory and multi-channel management your focus?

Cin7 Core works best if your business has complex inventory needs across multiple sales channels and requires strong warehouse management features. From my analysis, Cin7 Core offers robust inventory and multi-channel capabilities for omni-channel retailers and wholesalers, often with a higher starting price than Orderwerks.

Choose Cin7 Core when comprehensive inventory management and multi-channel integration are your top priorities.

4. Multiorders

Are you managing numerous online marketplaces and shipping?

Multiorders is a strong alternative if your primary challenge is streamlining multichannel order and inventory management and streamlining shipping. From my competitive analysis, Multiorders excels in multichannel integration and shipping efficiency, providing an affordable option, including a free plan, for businesses with basic or growing needs.

This alternative serves specific needs best if you require efficient shipping label generation across multiple online sales channels.

The best Orderwerks alternatives depend on your specific business needs and strategic priorities, not just feature checklists.

Orderwerks Setup

Can you handle the Orderwerks setup process?

Orderwerks implementation focuses on a guided, user-friendly deployment, making it less complex than many other business systems. This Orderwerks review aims to set realistic expectations for your transition.

1. Setup Complexity & Timeline

Don’t expect a quick, unsupervised launch.

What I found about deployment is that Orderwerks offers a highly personalized setup experience, with their team actively assisting in tailoring the software to your specific needs. This collaborative implementation reduces your internal burden, ensuring customizations are correctly applied for optimal performance.

You’ll need to allocate time for collaborative sessions with their support to define and implement your custom requirements.

2. Technical Requirements & Integration

Consider your existing technical ecosystem.

Orderwerks is a cloud-based platform, accessible via web browsers and mobile apps, requiring standard internet connectivity. From my implementation analysis, integrations with third-party software are generally smooth, though occasional manual resolution might be needed for specific legacy systems like QuickBooks Desktop.

Your IT team should review current systems for compatibility and plan for data migration during the integration phase.

3. Training & Change Management

Prepare for a refreshingly smooth user transition.

The intuitive, user-friendly interface of Orderwerks results in a minimal learning curve for your staff, accelerating user adoption. From my analysis, its simplicity reduces the need for extensive formal training, allowing your team to become productive quickly with less resistance.

Focus on familiarizing users with the integrated workflows, leveraging the system’s ease of use for rapid uptake across departments.

4. Support & Success Factors

Expect hands-on, highly responsive assistance.

Orderwerks consistently receives praise for its exceptional customer support during setup and ongoing operations, with users highlighting the founder’s direct involvement. What I found about deployment is that this personalized support is a critical success factor, especially for customizations and specific feature requests.

You’ll want to leverage their proactive support and collaborative approach to ensure your specific business needs are fully met and optimized.

Overall, the Orderwerks setup process is highly guided and user-friendly, offering exceptional support for a tailored deployment that minimizes internal overhead.

Bottom Line

Is Orderwerks the right fit for you?

This Orderwerks review synthesizes who will benefit most from its specialized features, addressing both its strengths and any limitations to help your decision.

1. Who This Works Best For

Streamlining B2B order and inventory processes.

Orderwerks excels for small to medium manufacturers, distributors, wholesalers, and resellers needing to centralize B2B order entry, inventory, and fulfillment. From my user analysis, businesses with high individual item volume seeking to accurately deduct inventory and manage catalogs will find significant value.

You’ll succeed if you’re battling manual bottlenecks and aiming to save time on crucial back-office operations.

2. Overall Strengths

Exceptional B2B order and inventory management capabilities.

The software stands out for its user-friendly interface, deep customizability, and responsive customer support that tailors the system to your specific needs. From my comprehensive analysis, seamless integration with QuickBooks and ShipStation significantly automates workflows and enhances efficiency, making daily tasks much simpler.

These strengths translate into improved operational efficiency and substantial time savings for your business.

3. Key Limitations

Pricing transparency is a notable concern.

While powerful, a primary drawback is the absence of publicly available detailed pricing, necessitating direct contact for quotes. Based on this review, some users report occasional QuickBooks Desktop syncing errors, which may require manual resolution and extra attention, particularly during busy periods.

I’d say these limitations are manageable trade-offs for the specialized benefits, but they require direct engagement to fully understand the investment.

4. Final Recommendation

Orderwerks earns a strong, specialized recommendation.

You should choose this software if your business prioritizes dedicated, intuitive B2B order and inventory optimization with robust support. From my analysis, your success depends on aligning your operational needs with its specialized focus and being comfortable with direct sales engagement for pricing.

My confidence level is high for its target audience seeking a tailored solution for their B2B order management.

This Orderwerks review highlights strong value for specific business needs, while emphasizing the importance of direct engagement to fully assess its fit and investment.