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Practice Better Review: Overview, Features, Pricing & Alternatives in 2025

Too many admin tasks, not enough client time.

If you’re researching Practice Better, it’s likely because handling intake forms, scheduling, billing, and keeping client records organized has just gotten overwhelming.

And if you’re like most practitioners, you know that the paperwork and back-and-forth is eating up hours you’d rather spend working directly with your clients.

Practice Better tackles this by bringing intake, scheduling, telehealth, billing, and more into one system built specifically for health and wellness pros—no more hacking together multiple apps to get it done.

In this review, I’ll dive into how you can run your whole practice from one platform without extra hassles or hidden costs.

You’ll find out in this Practice Better review how its core features work, real-world setup tips, honest pros and cons, transparent pricing, and where it stands compared to big-name alternatives.

By the end, you’ll know if these are the features you need to save time, simplify your workflow, and confidently grow your practice.

Let’s get started.

Quick Summary

  • Practice Better is an all-in-one practice management platform for health and wellness professionals to manage scheduling, telehealth, billing, and client engagement.
  • Best for solo practitioners or small to mid-sized wellness practices seeking a comprehensive, customizable solution.
  • You’ll appreciate its integrated client portal and flexible tools that streamline administrative tasks while supporting personalized care.
  • Practice Better offers tiered pricing from a free plan to team subscriptions, with a 14-day free trial to explore features before buying.

Practice Better Overview

Practice Better is a practice management platform built for health and wellness pros. Based in Toronto, they’ve been helping practitioners streamline their business since their founding in 2016.

What sets them apart is their focus on integrative and functional health practitioners. They specifically target solo practitioners and small teams who need an all-in-one tool for client management, billing, and telehealth.

Their recent push into AI-powered charting and deeper health-data integrations shows a clear innovation path. We’ll explore these updates more through this Practice Better review.

Unlike competitors like SimplePractice, which leans heavily into mental health, Practice Better offers a more holistic and customizable toolset for nutrition and wellness-focused practices. It feels less clinical.

You’ll find they work primarily with solo or small-group nutritionists, health coaches, and other wellness professionals who need to manage their entire practice from one place.

I found their strategy centers on helping you scale beyond just appointments. Their focus on program creation and client engagement tools directly supports practitioners building more modern, diversified businesses.

  • 🎯 Bonus Resource: Before diving deeper into Practice Better’s core features, you might also be exploring how to design and refine other business solutions. My analysis of best prototyping software can provide valuable insights.

Now let’s examine their core features.

Practice Better Features

Tired of juggling a dozen health practice tools?

Practice Better features offer an integrated solution to streamline every aspect of your health and wellness business. Here are the five main Practice Better features that simplify practice management.

1. Client Management and Portal

Is client communication scattered and disorganized?

Managing client information across different platforms creates a disjointed experience, making it hard to track progress.

Practice Better’s robust client management system provides a HIPAA-compliant portal where all client data lives securely, streamlining communication. What I love is how clients can access resources and track progress directly, which fosters engagement. This feature ensures you have a unified view of each client’s journey.

This means you can offer personalized care and empower your clients, all from one centralized hub.

2. Scheduling and Appointment Management

Is booking appointments still a chaotic mess?

Manual scheduling and double-bookings can eat up valuable time and lead to frustrating errors.

The comprehensive scheduling feature lets clients book online while you maintain full control over availability and manage recurring appointments. From my testing, the calendar synchronization with external calendars like Google Calendar truly shines, preventing scheduling conflicts.

So you can effortlessly manage your calendar, ensuring smooth operations and freeing up time to focus on your clients.

3. Telehealth and Secure Communication

Worried about secure client communication and video calls?

Using separate, unsecure tools for telehealth and messaging risks client privacy and breaks workflow.

Practice Better includes integrated, HIPAA-compliant telehealth capabilities for secure video sessions and instant messaging. Here’s the thing – group chat features are invaluable for community and support within your programs. This feature keeps all your client interactions private and convenient.

This means you can connect with clients confidently, knowing all your communications are secure and streamlined.

4. Forms, Notes, and Templates

Are custom forms and notes still a time sink?

Creating intake forms and progress notes from scratch can be incredibly repetitive and inefficient.

Practice Better’s drag-and-drop builder for forms and templates helps you create anything from intake paperwork to custom assessments. I found that the ready-made, customizable templates save significant charting time, truly streamlining documentation. This feature simplifies record-keeping dramatically.

This means you can spend less time on administrative tasks and more time delivering high-quality care to your clients.

  • 🎯 Bonus Resource: While we’re discussing optimizing workflows for your practice, understanding how employee database software can streamline your HR is equally important.

5. Billing and Payments

Is payment processing and invoicing still a headache?

Managing payments, packages, and invoices across different systems can be complex and error-prone.

The platform offers flexible payment options, allowing you to process payments, set up subscriptions, and generate invoices effortlessly. From my evaluation, the integration with Stripe and Square ensures smooth transactions, and insurance billing support is a big plus.

This means you can simplify your financial operations, ensuring secure and efficient payment collection for your practice.

Pros & Cons

  • ✅ Comprehensive all-in-one platform for health and wellness practitioners.
  • ✅ Intuitive client portal enhances engagement and client experience.
  • ✅ Robust scheduling and HIPAA-compliant telehealth capabilities.
  • ⚠️ Some users report occasional delays in customer service response times.
  • ⚠️ Occasional reports of reliability issues with video calls.
  • ⚠️ Initial setup might have a slightly steeper learning curve for some users.

You’ll appreciate how these Practice Better features work together, creating a fully integrated practice management system rather than a collection of disjointed tools.

Practice Better Pricing

What’s the real cost of Practice Better?

Practice Better pricing is transparent, offering clear tiers with specific monthly and annual costs, making it straightforward to find a plan that fits your practice’s budget.

Plan Price & Features
Sprout Plan Free
• Specific limitations not publicly detailed
• Good for testing basics
Starter Plan $35/month (monthly) or $25/month (annually)
• 1 practitioner license
• Up to 10 clients
• Telehealth video chat
• Invoicing and payments
• Lab and dispensary integrations
Professional Plan $69/month (monthly) or $59/month (annually)
• Everything in Starter
• Up to 300 clients
• Group scheduling and chat
• Fixed-date programs
• Zapier integration
Plus Plan $99/month (monthly) or $89/month (annually)
• Everything in Professional
• Unlimited clients
• 1 admin user (add more)
• Evergreen programs
• Custom branding and URL
• Text reminders and fax number
Team Plan $155/month (monthly) or $145/month (annually)
• Everything in Plus
• 2 practitioner licenses (add more)
• 2 admin users (add more)
• Team collaboration
• Unified calendar and bookings
• Managed billing, roles and permissions

1. Value Assessment

Great value for your practice.

What I found regarding Practice Better pricing is that it scales nicely with your client load, ensuring you’re only paying for the capacity you truly need. The tiered approach ensures flexible growth for your practice, allowing you to upgrade seamlessly without breaking your budget.

This means your monthly costs stay predictable as your client base grows, preventing unexpected financial surprises.

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2. Trial/Demo Options

Try before you buy.

Practice Better offers a 14-day free trial, giving you ample time to explore all the features and ensure it fits your practice workflow. From my cost analysis, this hands-on evaluation significantly reduces risk, allowing you to see its practical value before committing to any paid Practice Better pricing plans.

This lets you validate the platform’s suitability for your specific needs, making an informed decision about your investment.

3. Plan Comparison

Pick the perfect plan for you.

For individual practitioners starting out, the Starter or Professional plans offer excellent value, while the Plus plan adds unlimited clients for growing practices. Budget-wise, the Team Plan is clearly designed for multi-practitioner clinics, providing bundled licenses and collaborative features you’ll appreciate.

This helps you match Practice Better pricing to your actual usage requirements, avoiding overspending on unneeded features.

My Take: Practice Better’s pricing strategy is highly adaptable, catering effectively to solo practitioners and growing teams alike, offering a scalable solution that genuinely supports practice expansion.

The overall Practice Better pricing reflects excellent value for health and wellness professionals.

Practice Better Reviews

What do real users think?

This section dives into authentic Practice Better reviews, analyzing common themes and patterns from user feedback to give you a transparent view of real-world experiences.

1. Overall User Satisfaction

Users seem quite satisfied overall.

From my review analysis, Practice Better consistently garners positive ratings, with users frequently praising its all-in-one functionality. What stood out in customer feedback is how the platform effectively streamlines daily operations for health professionals. Organic reviews often highlight how it simplifies complex tasks.

This indicates you can expect significant time savings in managing your practice.

  • 🎯 Bonus Resource: Speaking of efficient operations, understanding the nuances of restaurant billing software is equally important for many businesses.

2. Common Praise Points

The intuitive design wins users over.

Users consistently laud Practice Better’s user-friendly interface and comprehensive features, such as scheduling, client records, and billing. From the reviews I analyzed, its integrated system is a game-changer, allowing practitioners to ditch multiple separate tools. Many customers say it truly consolidates their workflow.

This means you can streamline your administrative tasks efficiently, all in one place.

3. Frequent Complaints

Customer service experiences vary.

While largely positive, some reviews mention delays in customer service responses and occasional issues with video call reliability. What stood out in user feedback is how telehealth support sometimes falls short for a subset of users, impacting their client interactions.

These are areas to consider, though often not deal-breakers for overall functionality.

What Customers Say

  • Positive: “Practice Better allows me to focus on the things I am passionate about, which are not scheduling and billing or chasing clients down!” (User Review)
  • Constructive: “There have also been reports of reliability problems with video calls and underwhelming telehealth support from some users.” (User Review Data)
  • Bottom Line: “Before Practice Better I had to use about 10 different software programs and stay up until about 3am in order to give my clients the service Practice Better provides with automations and technology.” (User Review)

The overall Practice Better reviews indicate high user satisfaction with minor technical and support caveats.

Best Practice Better Alternatives

Navigating Practice Better’s competitors?

The best Practice Better alternatives offer distinct advantages, meaning your ideal choice often depends on your specific practice size, specialty, and feature priorities.

1. Healthie

Scaling a larger group practice?

Healthie excels for larger practices with multiple professionals, offering robust direct insurance billing capabilities that simplify complex financial operations. From my competitive analysis, Healthie provides more comprehensive insurance integration for bigger teams, though it might lack Practice Better’s intuitive interface for solo users. Choose Healthie when your group practice requires deep insurance billing and advanced multi-provider management.

2. SimplePractice

Prioritizing ease of use for mental health?

SimplePractice shines with its incredibly user-friendly interface and strong insurance billing features, especially popular among therapists and mental health professionals. What I found comparing options is that SimplePractice offers a highly intuitive client portal, which can be a smoother experience than this alternative’s broader focus. Consider SimplePractice for its streamlined simplicity and strong mental health-specific features over deeper customization.

  • 🎯 Bonus Resource: Speaking of efficient operations within your practice, understanding specialized software like utility billing software can be very beneficial.

3. Jane App

Seeking unlimited SMS reminders at a good price?

Jane App offers unlimited SMS appointment reminders and often provides a slightly lower starting price for comprehensive plans compared to Practice Better. From my analysis, Jane App delivers cost-effective unlimited SMS communication, which is a valuable feature for client engagement, though it’s less specialized for wellness professionals. Choose Jane App if unlimited SMS reminders and a competitive price point for core practice management are your top priorities.

4. Acuity Scheduling

Just need an efficient online scheduler?

Acuity Scheduling focuses primarily on powerful online booking with integrations, making it ideal if your main need is efficient appointment management at a lower cost. Alternative-wise, Acuity provides excellent scheduling simplicity without the broader client management tools found in Practice Better, making it more affordable. Choose Acuity Scheduling when your core requirement is robust, affordable online appointment booking, not comprehensive practice management.

Quick Decision Guide

  • Choose Practice Better: Holistic wellness practices needing deep customization and client engagement.
  • Choose Healthie: Larger group practices with robust direct insurance billing needs.
  • Choose SimplePractice: Mental health professionals valuing ease of use and strong insurance features.
  • Choose Jane App: Practices prioritizing unlimited SMS reminders and competitive pricing.
  • Choose Acuity Scheduling: When efficient, affordable online appointment booking is your main focus.

The best Practice Better alternatives ultimately depend on your practice’s unique workflow and budget requirements.

Practice Better Setup

How complex is implementing new software?

A Practice Better review reveals its deployment is generally straightforward for most users, though the extensive features mean some initial setup effort. You’ll want to set realistic expectations for the process.

1. Setup Complexity & Timeline

Is setup truly “simple” as they claim?

Practice Better can be deployed within hours for basic needs, but the comprehensive features and customization options introduce a slightly steeper learning curve during initial setup. What I found about deployment is that small businesses often manage basic setup quickly, while larger practices might need more time.

You’ll need to allocate time for exploring its full capabilities and configuring it to your specific workflows.

2. Technical Requirements & Integration

Minimal technical hurdles, but still worth noting.

Practice Better is cloud-based, accessible via web browser, and offers mobile apps, so your technical requirements are minimal. From my implementation analysis, you won’t need significant IT infrastructure changes, just internet access and compatible devices like iPhones or Androids.

Plan for seamless accessibility from various devices, ensuring your team and clients can easily use the mobile applications.

3. Training & Change Management

Ensuring your team actually uses it.

While intuitive, the platform’s extensive features mean a learning curve for new users, especially around customization and navigation. From my analysis, successful adoption hinges on effective training and clear communication about new workflows for your staff.

Invest time in exploring the help center and potentially additional training to ensure your team fully leverages the platform.

4. Support & Success Factors

What about help when you need it?

Practice Better offers a comprehensive Help Center and generally good customer support to assist with setup and ongoing use. What I found about deployment is that responsive support is a critical success factor, though some users report occasional delays.

You’ll want to leverage their resources and plan for potential wait times if you encounter complex issues during implementation.

Implementation Checklist

  • Timeline: Hours for basic setup, days/weeks for full customization
  • Team Size: Practitioner plus administrative staff for setup
  • Budget: Potential for additional training costs (e.g., $200+)
  • Technical: Web browser and mobile device compatibility
  • Success Factor: Thorough exploration of customization options

Overall, your Practice Better setup is straightforward, but maximizing its potential requires dedicated learning and leveraging its extensive features.

Bottom Line

Should you choose Practice Better for your practice?

This Practice Better review offers a comprehensive assessment, guiding you through its ideal fit, notable strengths, and key limitations to empower your decision-making process.

  • 🎯 Bonus Resource: Before diving deeper, you might find my analysis of water management software helpful for different operational needs.

1. Who This Works Best For

Holistic health and wellness practitioners.

Practice Better is exceptionally suited for solo practitioners and small to medium-sized health and wellness businesses, including nutritionists, dietitians, and coaches. From my user analysis, it consolidates fragmented administrative tasks for practitioners seeking an all-in-one solution for efficient client management and engagement.

  • 🎯 Bonus Resource: If you’re also looking into other specialized solutions, my article on warranty management software covers comprehensive optimization strategies.

You’ll find success if you want to streamline operations and enhance client interactions, focusing more on client care.

2. Overall Strengths

Comprehensive features and client engagement stand out.

  • 🎯 Bonus Resource: While we’re discussing operational improvements, understanding claim management software is equally important for various business processes.

The software shines with its intuitive client management, flexible scheduling, integrated telehealth, and robust tools for forms, notes, and programs. From my comprehensive analysis, its ability to streamline operations saves significant time, allowing practitioners to focus on client care rather than administrative burdens.

3. Key Limitations

Learning curve and customer service can be challenging.

  • 🎯 Bonus Resource: Speaking of simplifying complex processes, check out my guide on grant management software to boost impact.

While feature-rich, some users find the initial setup and navigation slightly steep due to its extensive customization options and depth. Based on this review, occasional delays in customer service responses have been reported, impacting timely issue resolution for some users when they need help.

I find these limitations are often manageable trade-offs for the extensive capabilities you receive, rather than deal-breakers.

4. Final Recommendation

Practice Better is highly recommended for its target audience.

You should choose this software if you’re a health and wellness practitioner aiming to consolidate tools, enhance client engagement, and scale your business. From my analysis, it’s ideal for practices valuing comprehensive features and secure, compliant client data management for peace of mind.

My confidence level is high, offering a robust solution that significantly streamlines your practice management needs.

Bottom Line

  • Verdict: Recommended
  • Best For: Health and wellness professionals (nutritionists, coaches, therapists)
  • Business Size: Solo practitioners to small-to-medium practices
  • Biggest Strength: Comprehensive all-in-one practice management and client engagement
  • Main Concern: Initial learning curve and occasional customer service delays
  • Next Step: Explore features via a demo or free trial to assess fit

This Practice Better review confirms its strong value for the right health and wellness professional, offering a comprehensive solution for managing and growing your practice effectively.

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