Managing bookings shouldn’t be so complicated.
If you’re running tours or activities, trying to track reservations, payments, and staff with generic tools can quickly become a daily headache—and that’s probably why you’re searching for a solution like Resova.
It can feel endless when you’re juggling spreadsheets, emails, and last-minute updates just to avoid double bookings or unhappy customers.
What makes Resova different is how it brings booking, availability, payments, and even staff schedules into a single platform—no more scattered systems or missed sales opportunities. Their website integration and advanced scheduling stand out, especially if you want to keep your branding front and center and manage real-time changes without hassle.
In this review, I’ll show you how Resova can remove booking chaos and actually help your team focus on delivering great guest experiences.
Throughout this Resova review, you’ll see an honest breakdown of key features, pricing, limitations, and how it stacks up against top alternatives—all from an evaluator’s perspective.
You’ll get clarity on the features you need to make booking management faster, not harder.
Let’s dive in.
Quick Summary
- Resova is online booking software that simplifies reservation and scheduling for activity and tour operators.
- Best for activity and tour companies needing a commission-free, flexible booking system.
- You’ll appreciate its modern customer-facing interface and customizable scheduling features that ease daily operations.
- Resova offers tiered monthly plans with a 14-day free trial and no setup fees or commissions.
Resova Overview
Based in London, Resova has been focused on booking software since 2015. Their core mission is straightforward: empower tour and activity businesses with simpler, more effective management tools.
What I noticed is their clear appeal to a specific niche: tour and activity businesses of all sizes. They aren’t a generic scheduler; their platform is purpose-built for managing complex experiences, not just simple appointments.
They’ve steadily evolved from their start as Bookify, and I’ve seen them consistently refine their platform. We’ll explore the impact of these ongoing updates through this Resova review.
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Unlike competitors like FareHarbor that take a percentage of your revenue, Resova’s main draw is its predictable flat-fee pricing model. I find this a huge plus for businesses needing to control costs.
They work with over 2,000 businesses, from local escape rooms to international tour operators. Having processed over $2.5 billion in payments, they offer real-world validation for businesses like yours.
From my analysis, Resova’s strategy prioritizes a clean, modern user experience and powerful core features over chasing every possible integration. This directly addresses the need for simplicity without sacrificing capability.
Now let’s examine their capabilities.
Resova Features
Booking management a constant headache?
Resova features are designed to simplify your online bookings and streamline operations for activity and tour businesses. Here are the five main Resova features that solve real business problems.
1. Online Booking Engine & Website Integration
Customers abandoning your booking page?
A clunky booking process can frustrate potential clients, leading to lost sales. This often means missing out on revenue because your system isn’t smooth.
Resova’s robust online booking engine allows customers to book and pay anytime, directly on your site. From my testing, the various website integration options really make it easy to embed on popular platforms. This feature ensures a seamless experience for your customers, keeping them on your brand.
This means you can capture more bookings by providing an intuitive, on-brand experience that improves your conversion rates significantly.
2. Advanced Scheduling & Availability Management
Struggling to manage a complex schedule?
Manually juggling bookings and availability can quickly lead to overbookings or missed opportunities. This kind of chaos can severely impact your service quality.
Resova’s cloud-based calendar serves as a central hub, allowing you to manage availability from anywhere. What I found impressive is how you can easily adjust availability on the fly for both activities and staff. This feature ensures you never miss a beat, no matter your unique operational needs.
So you get precise control over your daily operations, ensuring optimal capacity utilization and a smoother booking flow.
3. Integrated Payment Processing (SpeedPay)
Tired of juggling multiple payment systems?
Fragmented payment solutions create administrative burdens and can complicate reconciliation. This often leads to unnecessary errors and wasted time.
Resova’s integrated SpeedPay add-on offers a unified solution for all transactions – online, in-person, or manual. Here’s the thing – it eliminates the need for multiple platforms, simplifying your financial workflow. This feature makes it easier for customers to pay securely, enhancing their purchase experience.
This means you can streamline your revenue management, reducing complexity and ensuring all payments are processed efficiently in one place.
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4. CRM & Customer Management
Losing track of customer details and history?
Disorganized customer information can lead to generic communication and missed personalization opportunities. This often results in a less satisfying customer experience.
Resova includes CRM capabilities to maintain customer accounts and booking history, providing valuable insights. What I love about this feature is the automated notification emails and SMS messages for confirmations and reminders. This helps you build stronger customer relationships and reduce no-shows effectively.
The result is your team gets the tools to personalize interactions, boost customer loyalty, and ensure everyone stays informed effortlessly.
5. Marketing & Promotion Tools
Need more bookings but marketing feels complex?
Driving new business can be challenging without effective promotional tools at your fingertips. This often means missing out on potential growth avenues.
Resova offers marketing tools like coupon code creation and social media sharing to boost sales. This is where Resova shines; it provides in-depth reporting and analytics with visual charts to track performance. This feature helps you understand what campaigns are working and where to focus your efforts.
This means you can strategically promote your offerings, attract more customers, and make data-driven decisions to increase your revenue.
Pros & Cons
- ✅ Intuitive customer-facing booking interface ensures smooth user experience.
- ✅ Flexible scheduling and availability management for diverse business needs.
- ✅ Integrated payment processing simplifies financial transactions significantly.
- ⚠️ Backend interface can be less intuitive for new or less experienced users.
- ⚠️ Reporting functions are less comprehensive than some higher-priced alternatives.
- ⚠️ No integrated swipe reader for on-site card payments requires manual entry.
These Resova features work together to create a comprehensive booking management system that simplifies operations and drives growth. Now, let’s look at how Resova stacks up against the competition.
Resova Pricing
Worried about unexpected software costs?
Resova pricing is refreshingly transparent with clear tiered plans and discounts for annual billing, making it easy to see what you’ll pay for your booking management.
Plan | Price & Features |
---|---|
Lite Plan | $40 per month (billed annually) • Up to 100 bookings/month • Up to 2 team members • Customer accounts • Shopping cart |
Pro Plan | $72 per month (billed annually) • Up to 300 bookings/month • Up to 5 team members • Upsell merchandise/VIP upgrades • Personalized gift vouchers • Cart abandonment recovery • Waivers |
Premium Plan | $108 per month (billed annually) • Up to 600 bookings/month • Up to 10 team members • Priority support |
Enterprise Plan | Contact Resova for custom pricing • Unlimited bookings/team members • Enterprise-scale reporting • Multi-venue management • Custom integrations (may incur $150/month) |
1. Value Assessment
Great pricing transparency here.
From my cost analysis, what impressed me is Resova’s “no commissions” model, which means you keep 100% of your revenue. This eliminates hidden fees from your bottom line unlike many competitors, offering significant savings for businesses with high booking volumes.
This means your monthly costs stay predictable, and you retain more profit from your bookings.
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2. Trial/Demo Options
Smart evaluation approach available.
Resova offers a 14-day free trial without requiring a credit card, allowing you to fully explore the booking engine and management features. What I found valuable is how this trial helps you assess functionality for your specific activity or tour operations before committing to any Resova pricing.
This lets you validate ROI and user adoption before spending money, reducing the risk of expensive software mistakes.
3. Plan Comparison
Choosing the right tier matters.
The Lite plan is good for small businesses, but the Pro and Premium tiers offer significantly more bookings and features like gift vouchers. What stands out is how the Enterprise plan supports unlimited scale and multi-venue management, perfect for larger operations needing custom integrations.
This tiered approach helps you match pricing to actual usage requirements rather than overpaying for unused capabilities.
My Take: Resova’s pricing strategy focuses on transparent tiers with volume-based scaling, making it ideal for activity and tour operators who want predictable costs and no commission fees.
The overall Resova pricing reflects transparent value without hidden surprises.
Resova Reviews
What do real customers actually think?
To help you understand real-world experiences, I’ve analyzed common themes and insights from various Resova reviews and user feedback sources, providing a balanced perspective.
1. Overall User Satisfaction
Users seem consistently satisfied here.
From my review analysis, Resova maintains strong user satisfaction, often highlighted by its cost-effectiveness and comprehensive features. What impressed me most is how users appreciate its sane pricing model, especially the absence of revenue percentage cuts, which directly translates to significant savings for businesses.
This suggests you can expect a solid return on investment without hidden fees.
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2. Common Praise Points
Its intuitive front-end consistently shines.
Users consistently praise Resova’s “slicker” customer-facing interface, noting how easy it makes the booking experience. From customer feedback, the high customizability stands out, with users feeling Resova acts as a genuine partner invested in their business success through tailored solutions.
This means you’ll likely enjoy a smooth booking process for your customers and strong brand alignment.
3. Frequent Complaints
Backend complexity frustrates some users.
While the customer interface is praised, some reviews indicate the back-end can be less intuitive for less experienced users. What stands out in feedback is how reporting functions lack comprehensive depth compared to more expensive alternatives, requiring manual entries for daily sales.
These issues might mean a steeper learning curve initially for your staff and some manual data handling.
What Customers Say
- Positive: “Resova is a modern, good, solid software that just has a sane pricing model.” (Escape Room Owner)
- Constructive: “The back end stuff falls to me because the others would need to spend a lot of time figuring it out.” (Escape Room Owner)
- Bottom Line: “To me, Resova is a partner in my business because I truly feel that they’re invested in me.” (Escape Room Owner)
The overall Resova reviews show strong user satisfaction with practical trade-offs regarding backend complexity and reporting depth.
Best Resova Alternatives
Looking for the right booking software beyond Resova?
The best Resova alternatives include several strong options, each better suited for different business situations, priorities, and operational needs for tour and activity operators.
1. Bookeo
Prioritize high booking volume and OTA integrations?
Bookeo is a robust Resova alternative, especially if you handle many bookings and need strong OTA integration support, a feature Resova doesn’t extensively offer. From my competitive analysis, Bookeo provides higher booking volume at lower tiers despite its more dated user interface.
Choose Bookeo if OTA integration and a higher booking capacity at a lower price point are your main priorities.
2. Checkfront
Need extensive inventory management and 24/7 support?
Checkfront stands out when your business demands comprehensive inventory management, advanced reporting, and reliable 24/7 customer service. What I found comparing options is that Checkfront offers more robust reporting and inventory tools, particularly after its merger with Rezdy, potentially at a higher cost.
Consider this alternative if your operations are complex and require deep management features beyond basic booking.
3. FareHarbor
Value top-tier customer support and customization flexibility?
FareHarbor excels if superior customer support and extensive customization options are critical for your business, especially for unique activities like escape rooms. Alternative-wise, FareHarbor offers strong guest communication and customization though its commission-based pricing differs from Resova’s flat fee.
Choose FareHarbor when personalized support and high customizability outweigh a flat-fee pricing model.
4. Peek Pro
Seeking a highly-rated, all-in-one marketing and booking solution?
Peek Pro is a strong Resova alternative for tour and activity operators looking for a well-rounded, all-in-one platform with integrated marketing tools. My analysis suggests Peek Pro offers a comprehensive suite of features for managing bookings and promotions, providing a full ecosystem for your business.
Consider Peek Pro if you need a high-performing, integrated solution that includes strong marketing capabilities.
Quick Decision Guide
- Choose Resova: Flat-fee pricing with a modern, intuitive booking interface
- Choose Bookeo: High booking volume capacity and strong OTA integration
- Choose Checkfront: Advanced inventory management and extensive reporting needs
- Choose FareHarbor: Top-tier customer support and deep customization options
- Choose Peek Pro: A highly-rated, all-in-one solution with marketing tools
The best Resova alternatives depend on your specific business needs and budget flexibility, not just a feature checklist.
Resova Setup
Worried about complicated software setup and training?
This Resova review will help you understand the practicalities of deploying this booking software, offering realistic expectations for the implementation journey.
1. Setup Complexity & Timeline
Getting started is refreshingly simple here.
Resova’s core booking functionalities offer a straightforward setup process, often completed within days, especially for embedding into existing websites. From my implementation analysis, most businesses find the core setup intuitive, particularly with the 14-day free trial allowing ample exploration and configuration time.
You’ll need to dedicate time for initial configuration, especially if you’re customizing advanced features or integrating with multiple platforms.
2. Technical Requirements & Integration
Minimal IT infrastructure changes needed.
Your technical requirements are generally minimal as Resova is cloud-based, but accurate analytics tracking requires careful website integration via iFrame. What I found about deployment is that embedding directly prevents “domain hopping” and ensures comprehensive data capture, which is crucial for marketing insights.
Plan for seamless website embedding and verify specific integration needs with payment gateways or marketing tools for optimal performance.
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3. Training & Change Management
User adoption requires some back-end familiarity.
While the customer-facing interface is highly intuitive, the back-end can have a learning curve for staff less experienced with software systems. From my analysis, dedicating time for back-end training prevents operational bottlenecks and ensures your team leverages all features effectively.
Invest in training for those managing the system, as a more tech-savvy individual might be needed for initial setup and advanced configurations.
4. Support & Success Factors
Vendor support streamlines the implementation.
Resova offers online chat, email, and self-service options, with users generally reporting responsive and helpful support during deployment. What I found about deployment is that their team is responsive to feedback, which is invaluable when navigating new features or unexpected integration challenges.
Plan to leverage their support channels early and often, as responsive assistance can significantly accelerate your implementation success.
Implementation Checklist
- Timeline: Days to weeks for core setup; longer for complex integrations
- Team Size: Tech-savvy individual for initial setup; staff for back-end training
- Budget: Primarily staff time; minimal beyond software subscription
- Technical: Website embedding via iFrame for analytics; payment gateway integration
- Success Factor: Dedicated time for back-end configuration and staff training
The overall Resova setup emphasizes straightforward core functionality deployment but benefits greatly from dedicated time for back-end configuration and staff training.
Bottom Line
Should you choose Resova for your business?
This Resova review provides a final recommendation based on a comprehensive analysis of its features, pricing, and overall value proposition for activity and tour operators.
1. Who This Works Best For
Activity and tour operators seeking cost-effective bookings.
Resova is ideal for businesses like escape rooms, adventure tours, and museums that need robust scheduling, an intuitive customer interface, and a commission-free pricing model. What I found about target users is that companies prioritizing online booking efficiency will find it exceptionally beneficial for streamlining operations and managing diverse experiences.
You’ll succeed if your main goal is to optimize your booking process and increase direct sales without high transaction fees.
2. Overall Strengths
Commission-free model delivers significant cost savings.
The software succeeds by offering a modern, user-friendly customer-facing booking experience combined with comprehensive scheduling, availability management, and integrated marketing tools. From my comprehensive analysis, its flat-fee structure offers substantial savings compared to competitors that levy a percentage of your revenue, making it very appealing.
These strengths translate directly into improved customer satisfaction and a healthier bottom line for your business.
3. Key Limitations
Back-end learning curve and limited reporting.
While the customer interface is smooth, the back-end can present a learning curve for less tech-savvy users, and its reporting features are not as exhaustive as some higher-priced alternatives. Based on this review, the absence of native OTA integrations might also be a significant drawback for businesses relying heavily on third-party distribution channels.
Consider these limitations manageable if your priority is direct bookings, but potentially deal-breakers for advanced financial reporting or broad OTA reach.
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4. Final Recommendation
Resova earns a strong recommendation for specific users.
You should choose Resova if your business prioritizes a user-friendly booking experience for customers, flexible scheduling, and a cost-effective, commission-free model. From my analysis, this solution empowers direct bookings and operational efficiency, making it ideal for streamlining your reservation processes and enhancing customer satisfaction.
My confidence level is high for businesses seeking robust direct booking capabilities and cost savings.
Bottom Line
- Verdict: Recommended for activity and tour operators
- Best For: Businesses prioritizing commission-free direct online bookings
- Business Size: Small to larger enterprises managing scheduled activities or tours
- Biggest Strength: Commission-free flat-fee pricing model for bookings
- Main Concern: Back-end learning curve and limited OTA integrations
- Next Step: Explore their flexible scheduling features with a demo
This Resova review shows strong value for commission-conscious operators, providing a clear path to efficient, cost-effective booking management while highlighting key considerations.