Swept Review: Overview, Features, Pricing & Alternatives in 2025

Managing remote cleaners shouldn’t be this chaotic.

If you’re reading this, you’re probably struggling to keep your commercial cleaning operations running smoothly—especially when your team is always out in the field after hours.

It’s a real headache because things constantly slip through the cracks each day—whether that’s no-shows, missed shifts, or cleaners not following instructions.

That’s where Swept comes in, bringing together time tracking, real-time messaging, quality checks, and multilingual support so you don’t have to juggle spreadsheets, texts, and endless calls just to stay on top of your workflow.

In this review, I’ll show you how Swept’s platform truly cuts through daily chaos by making your cleaning business far easier to manage.

You’ll see in this Swept review exactly how it handles team scheduling, communication, supply orders, quality audits, pricing, and what stands out compared to alternatives.

You’ll walk away with the features you need to pick the best solution confidently for your commercial cleaning business.

Let’s get started.

Swept Overview

Swept has a clear mission to support commercial cleaning businesses, born directly from its founders’ own industry experience. They’ve been around since 2014, based out of Halifax, Canada.

What impressed me is their laser-sharp focus for commercial cleaning and janitorial businesses. You won’t find them trying to serve every field service industry; they stick to solving the unique operational pain points they know best from first-hand experience.

Their recent product investments show a real commitment to improving the platform. As you’ll see through this Swept review, their modern app experience and enhancements to multilingual support are noteworthy.

Unlike generic tools like Jobber, Swept is purpose-built for day-to-day janitorial operations. It feels designed by people who understand the unique grind of managing remote cleaning teams, making it far less overwhelming than bloated all-in-one solutions.

They primarily work with small and medium-sized cleaning companies that are ready to ditch inefficient manual systems. These are businesses managing remote, after-hours teams across multiple commercial contracts.

I found their entire strategy prioritizes the mobile experience and strengthening team communication with tools like automatic translation. This directly addresses your challenge of managing a diverse, deskless workforce with truly accessible technology.

Now let’s examine their capabilities.

Swept Features

Drowning in operational headaches for your cleaning business?

Swept features are designed to tackle the unique challenges of commercial cleaning, putting powerful tools directly in your team’s hands. Here are the five main Swept features that simplify your daily operations.

1. Time Tracking & Scheduling

Tired of messy time cards and missed shifts?

Manual timekeeping leads to payroll errors and accountability issues, which can seriously eat into your profits and productivity.

Swept offers mobile clock-in/out with GPS verification, ensuring accurate hours and preventing time theft. From my testing, the late notifications feature is incredibly useful for keeping your remote teams on schedule.

This means you get precise attendance data, leading to streamlined payroll and improved accountability across all your job sites.

2. Cleaning Instructions & Checklists

Struggling to maintain consistent cleaning quality?

Without standardized procedures, quality can vary wildly between jobs and staff, leading to client complaints and rework.

This feature allows you to provide detailed, location-specific instructions and assign checklists via the mobile app. What I love about this approach is how it ensures every cleaner knows exactly what to do, boosting consistency.

The result is consistent, high-quality service delivery, helping you build client trust and reduce the need for revisits.

3. Real-Time Communication & Problem Reporting

Are communication gaps causing client issues?

Delayed or unclear communication can lead to minor problems escalating into major client disputes and damage your reputation.

Swept’s in-app messaging enables direct communication between managers, cleaners, and clients. Here’s where Swept shines: its automatic translation supports over 100 languages, bridging critical language barriers.

So you can address issues instantly during a shift, ensuring problems are resolved proactively before they impact client satisfaction.

4. Inspections & Quality Assurance

Can you truly gauge your cleaning team’s performance?

Without objective quality checks, it’s hard to identify areas for improvement or assure clients of consistent service standards.

The platform provides tools for supervisors to conduct custom mobile inspections and audits effortlessly. This feature lets you assess work quality and pinpoint areas needing improvement with actionable insights.

This means your business can deliver consistently high-quality cleaning, fostering client trust and enhancing your brand reputation.

5. Supply Management

Running out of essential cleaning supplies mid-job?

Poor supply tracking leads to unexpected shortages, disrupting operations and forcing last-minute runs that waste valuable time.

Swept includes a feature for tracking and requesting supplies directly from the facility. From my testing, cleaners can easily submit digital supply requests, streamlining inventory management.

This means you can efficiently monitor inventory, ensuring your teams always have the necessary materials and preventing costly operational delays.

These Swept features work together to create a comprehensive operational hub that truly puts essential management tools in your team’s pocket.

Swept Pricing

Navigating software pricing can be tricky, right?

Swept pricing is transparent with clear location-based tiers, making it straightforward to understand the cost for your commercial cleaning business.

Plan	Price & Features
Launch Plan	From $30/month (or $288/year) • Time tracking & scheduling • Unlimited users (up to 15 locations) • Cleaning instructions & security details • Late notifications & translations
Optimize Plan	From $150/month (or $1,440/year) • Everything in Launch • Checklist creation & GPS tracking • Client inspections & breaks compliance • Messaging & payroll/variance reporting
Scale Plan	From $225/month (or $2,160/year) • Everything in Optimize • Supply management • Assignable checklists • Client portal with report sharing

1. Value Assessment

Value for your cleaning operations.

From my cost analysis, Swept’s location-based pricing means you avoid per-user fees, which can be great for businesses with many part-time cleaners across multiple sites. The tiered pricing helps you align features with growth, offering predictable costs as your business expands its locations.

This means your budget gets a clear structure, allowing you to plan expenses without unexpected per-user increases.

2. Trial/Demo Options

Considering your options is smart.

Swept does not currently offer a free trial or a free plan, which means you can’t test the full functionality hands-on before purchasing. What I found is that you’ll need to commit based on their published features and potentially a demo, rather than a trial.

This requires you to thoroughly evaluate their features against your operational needs before committing to their full pricing.

3. Plan Comparison

Choosing the right plan is key.

The Launch plan is perfect for mastering basics, while the Optimize tier significantly enhances quality control and communication. What stands out is how the Scale plan integrates advanced supply management and client reporting for growing enterprises with high-volume needs.

This helps you match pricing to actual usage requirements, ensuring you invest in features that directly benefit your specific operational scale.

My Take: Swept’s location-based pricing model is straightforward, offering clear tiers that scale with your business’s physical footprint, making it suitable for growing multi-location cleaning companies.

The overall Swept pricing reflects transparent, structured value for your cleaning business.

Swept Reviews

What do customers truly think?

My analysis of Swept reviews provides balanced insights into real user experiences, drawing from aggregated feedback across various software review platforms.

1. Overall User Satisfaction

Mostly positive, some mobile app concerns.

From my review analysis, Swept maintains strong average ratings around 4.3 stars on major platforms like Capterra and G2. What I found in user feedback is how consistent these positive sentiments are, particularly regarding its core functionalities for cleaning businesses.

This pattern suggests you can generally expect a reliable and beneficial experience.

2. Common Praise Points

Customer support consistently shines.

Users frequently praise Swept’s responsive and friendly customer service, often mentioning quick email replies. What stood out in customer feedback is how the team truly acts as industry experts, effortlessly guiding users without hassle.

This means you can count on effective support when you need assistance.

3. Frequent Complaints

Mobile app glitches cause frustration.

Customers sometimes report mobile app issues, like occasional glitches, crashes, or getting “stuck on reconnecting.” What stands out in user feedback is how these intermittent performance issues disrupt workflow, requiring restarts or causing delays.

These complaints seem like minor annoyances rather than significant deal-breakers for most users.

Overall, Swept reviews reflect strong core satisfaction with minor app-related frustrations, highlighting reliable support and useful features.

Best Swept Alternatives

Navigating cleaning software options?

The best Swept alternatives include several strong contenders, each better suited for [different business situations], operational scales, and specific feature priorities.

1. Jobber

Need a more comprehensive financial toolkit?

Jobber excels if your business requires robust financial management, including built-in invoicing, quoting, and payment collection beyond cleaning operations. From my competitive analysis, Jobber offers a more complete financial toolkit, which is great if you need those robust client-facing payment features.

Choose Jobber if you prioritize a full financial toolkit or operate across [multiple service industries], not just cleaning.

2. Janitorial Manager

Running a large, complex janitorial operation?

Janitorial Manager is better for large-scale operations demanding [advanced quality control], detailed inventory tracking, and extensive reporting. What I found comparing options is that Janitorial Manager provides robust operational tools, especially for multi-site businesses with strict compliance needs and complex asset tracking.

Consider this alternative if your business needs superior quality control and [granular inventory management] for large contracts.

3. Connecteam

Primarily focused on broad employee management?

Connecteam makes more sense if your main need is an all-in-one employee app for internal communications, general task management, and HR for diverse deskless workforces. From my analysis, Connecteam provides a comprehensive communication hub for all your non-desk employees across various industries.

Choose Connecteam when an overarching employee app for communication and HR is your core requirement.

4. Service Autopilot

Seeking deep automation and advanced CRM?

Service Autopilot is ideal if your business thrives on highly customizable automation, advanced CRM functionalities, and comprehensive marketing tools. Alternative-wise, Service Autopilot provides extensive automation capabilities, allowing you to streamline client communication and operational workflows across your business.

Opt for Service Autopilot if you need deep automation, advanced CRM, and marketing for large-scale field service.

The best Swept alternatives depend on your specific business needs and scale requirements more than general features.

Swept Setup

What does Swept implementation really entail?

This Swept review section breaks down the practicalities of deploying and adopting Swept, offering a realistic look at what your business will face during implementation.

1. Setup Complexity & Timeline

Not a simple, instant switch.

Swept aims for simplicity, but initial setup involves tailoring the system to your needs. From my implementation analysis, addressing unintuitive issues might present a learning curve, meaning a quick “plug and play” isn’t quite the reality. You’ll need to allocate time for customized setup assistance, which can be beneficial for specific business requirements.

You’ll need to plan for a learning curve and direct engagement for initial configuration rather than a fully automated process.

2. Technical Requirements & Integration

Basic tech, some mobile quirks.

Swept is cloud-based, so you’ll need internet access for web and mobile apps (iOS/Android). What I found about deployment is that potential mobile app glitches can impact performance, requiring awareness. Integrations focus on essential needs like QuickBooks, so don’t expect extensive third-party connections beyond that.

Prepare for standard internet connectivity and monitor mobile app behavior; extensive IT infrastructure changes aren’t typically required.

3. Training & Change Management

Managers need more than basic app training.

While the mobile app is straightforward for cleaners, managers will need dedicated training for scheduling, reporting, and inspection customization. From my analysis, lack of a public knowledge base makes self-service challenging, pushing you towards direct support for learning.

Invest in formal training for your management team and prepare for direct engagement with support for ongoing learning needs.

4. Support & Success Factors

Email support is strong, but limits exist.

Swept’s customer support is praised for responsiveness via email, offering quick, clear answers. From my implementation analysis, the absence of phone support and a knowledge base means real-time or off-hours assistance is difficult to obtain. Your reliance will be heavily on email communication.

You should prioritize clear communication with their support team via email and plan for limited options outside of business hours.

Overall, Swept setup involves a straightforward approach for cleaners, but managers require dedicated training and consistent email support engagement for full operational mastery.

Bottom Line

Is Swept the right solution for your cleaning business?

This Swept review synthesizes my comprehensive analysis, offering a decisive verdict on who this software is best for, highlighting its strengths and limitations to guide your decision.

1. Who This Works Best For

Commercial cleaning and janitorial businesses.

Swept perfectly suits small to medium-sized commercial cleaning and janitorial companies managing remote field teams and needing streamlined operations. From my user analysis, businesses with diverse, multilingual cleaning staff will find particular value in its communication features, improving overall team coordination.

You’ll see significant improvements if you’re struggling with manual processes and communication gaps across multiple commercial locations.

2. Overall Strengths

Unmatched communication and operational clarity.

The software excels through its intuitive interface, robust real-time communication with multilingual support, and GPS-verified time tracking. From my comprehensive analysis, its purpose-built tools streamline daily cleaning operations, ensuring accountability and consistent service quality for your teams and clients.

These strengths translate directly into reduced operational headaches and improved efficiency for your commercial cleaning business.

3. Key Limitations

Pricing and advanced feature gaps.

While effective, Swept’s location-based pricing can be a barrier for rapidly scaling businesses, and it lacks advanced analytics and deeper payroll integrations. Based on this review, the mobile app experiences occasional glitches which can sometimes interrupt a cleaner’s workflow, a minor but notable concern.

I’d say these limitations are manageable trade-offs for core operational benefits, but you might need other tools for broader financial management.

4. Final Recommendation

Swept earns a strong recommendation for specific needs.

You should choose this software if your commercial cleaning business prioritizes core operational management, seamless team communication with language support, and a user-friendly experience. From my analysis, this solution excels at centralizing field team management, especially for businesses with defined locations and a focus on quality control.

My confidence level is high for its target audience, but look elsewhere if your primary need is extensive financial integration.

This Swept review confirms strong value for the right cleaning business, offering a clear path to improved operational efficiency and team communication.