Truein Review: Overview, Features, Pricing & Alternatives in 2025

Buddy punching eating into your bottom line?

If you’re dealing with distributed, shift-based, or contract workers, tracking time and attendance accurately can feel impossible—and that’s likely why you’re exploring Truein.

Most HR tools struggle because manual errors keep draining payroll budgets and let time theft slip by unnoticed, hurting your peace of mind daily.

Truein takes this head-on with AI-powered face recognition that not only eliminates “buddy punching” but also brings real-time visibility and control for your workforce—even across multiple remote sites and complex policy needs.

In this review, you’ll see how Truein can finally get your attendance data accurate without expensive hardware or painful admin work.

In this Truein review, I’ll break down its unique features, pricing, user experience, how it compares to other workforce management tools, and whether it stacks up in real contractual and field scenarios.

You’ll walk away knowing the features you need to simplify and control attendance while building total confidence in your software choice.

Let’s dive into the analysis.

Truein Overview

Based in Pune, India since 2017, Truein is an AI company I find is focused on fixing attendance. Their core mission is solving the productivity drain and payroll leakage common with complex, distributed workforces.

They primarily help businesses in construction, manufacturing, and logistics where traditional time-tracking methods consistently fail. I find their key advantage is a specialization in contractual and distributed workforces, a challenging segment where most generic HR software struggles to provide real value.

After their 2023 funding, they’ve doubled down on AI enhancements for the platform. Through this Truein review, you’ll see how this investment directly improves face recognition accuracy in challenging, real-world work environments.

Unlike broader tools like Homebase, Truein isn’t an all-in-one HR suite. It feels built by people who understand operational challenges, focusing on one thing: ensuring accurate, fraud-proof attendance without any expensive, proprietary hardware.

They work with a lot of facility management services, large construction firms, and multi-location retailers—organizations where tracking hundreds of employees across many sites is absolutely critical for accurate payroll.

From what I’ve seen, their entire strategy is about making advanced biometrics accessible and affordable. By using standard tablets or phones you already own, they smartly eliminate hardware costs and installation headaches.

Now let’s examine their capabilities.

Truein Features

Tired of attendance headaches and manual tracking?

Truein features leverage AI-powered facial recognition to streamline workforce management. These are the five core Truein features that bring precision and ease to your attendance processes.

1. Face Recognition Attendance System

Is buddy punching still an issue at your workplace?

Manual attendance or faulty biometric systems can lead to inaccurate records and time theft. This often creates discrepancies that frustrate HR and management.

Truein’s system offers touchless, accurate attendance, even with masks or in low light, which effectively eliminates buddy punching. From my testing, the AI-powered facial recognition is incredibly reliable, requiring no dedicated hardware beyond a tablet or mobile device. This feature automates data collection and reduces manual errors.

This means you get highly accurate attendance data, simplifying payroll and ensuring fair tracking for everyone.

2. Geofencing & Geolocation-Based Attendance

Struggling to track field employees accurately?

Distributed workforces make it difficult to verify if staff are truly at their designated sites when clocking in. This can lead to significant time theft.

Truein integrates GPS geofencing, letting you define precise boundaries for clock-ins, flagging or preventing attempts from outside the zone. What I appreciate is how this solves the challenge of managing staff across multiple, geographically separated points. This feature ensures real-time visibility for managers.

So you can confidently track employee locations, prevent fraudulent clock-ins, and gain real-time oversight of your distributed teams.

3. Automated Policy Framework & Payroll Integration

Are complex attendance rules causing payroll nightmares?

Managing diverse shifts, leaves, and overtime manually can be time-consuming and error-prone. This often delays payroll and leads to compliance issues.

Truein provides over 70 customizable attendance policies that automate everything from shift management to overtime calculations. This is where Truein shines, as its seamless API integration with existing HR and payroll systems transforms raw attendance into payroll-ready data. This feature saves HR significant hours.

This means you automate complex calculations, ensure labor law compliance, and significantly improve payroll accuracy with less effort.

4. Centralized Control & Reporting (Admin Web Dashboard)

Is managing multi-site attendance a chaotic mess?

Disparate systems or locations make it incredibly difficult to get a holistic view of your workforce attendance. This can hinder quick decision-making.

The centralized web dashboard provides administrators with real-time attendance across all sites, offering comprehensive reports with a single click. From my evaluation, this dashboard offers complete transparency and control, making it easy to manage employee profiles and set policies globally. This feature consolidates all your data.

This means you gain unparalleled control over your workforce, simplify staff transfers, and get actionable insights for optimal utilization.

5. Visitor Management

Is visitor check-in slowing down your front desk?

Manually collecting visitor details can be slow and makes real-time security tracking nearly impossible. This impacts both visitor experience and site security.

Truein extends its face recognition to visitor management, streamlining registration and providing real-time logs of who is on premises. What I found impressive is how seamlessly it integrates visitor tracking with the overall security and attendance framework. This feature enhances overall site security.

So you can improve security with accurate visitor logs, simplify the check-in process, and maintain real-time visibility of everyone on-site.

You’ll find these Truein features work together to create a robust, integrated workforce management system that eliminates manual work and enhances security.

Truein Pricing

Concerned about pricing transparency?

Truein pricing is structured around a subscription model, primarily based on user count, though specific tiers require contacting sales for a precise quote.

1. Pricing Model & Cost Factors

Understanding Truein’s cost factors.

Truein’s pricing model is subscription-based, primarily driven by the number of users, with a custom quote for larger enterprises. While a Premium plan is mentioned at INR 390 per user per year with an initial cost, their pricing is tailored for your business needs. The Enterprise plan for over 2000 employees involves custom integrations and billing.

From my cost analysis, this means your monthly costs will vary depending on your specific scale and requirements.

2. Value Assessment & ROI

Is Truein’s cost justified?

Truein’s AI-driven face recognition and geofencing offer significant value by eliminating manual attendance errors and buddy punching, potentially saving your business substantial time and money. What stood out about their pricing is how it enhances productivity and reduces revenue leakage compared to traditional methods.

The result is your budget gains efficiency through automated processes and accurate workforce management.

3. Budget Planning & Implementation

Planning your Truein budget.

While direct pricing for all tiers isn’t public, Truein emphasizes its mobile and cloud-based nature, which helps you avoid expensive hardware implementation costs. What I found regarding pricing is you’ll need to contact sales for a tailored quote, particularly for larger deployments and custom integration needs.

So for your business, you can expect a comprehensive discussion to match their offering with your specific budget.

My Take: Truein’s pricing model, while requiring direct contact for a precise quote, offers a scalable solution that aims to deliver significant ROI through enhanced attendance accuracy and operational efficiency for businesses of all sizes.

The overall Truein pricing reflects value for scalable, AI-driven workforce management.

Truein Reviews

What do customers truly think?

My analysis of numerous Truein reviews provides balanced insights into real user experiences, helping you understand what actual customers think about the software.

1. Overall User Satisfaction

Users are highly satisfied.

From my review analysis, Truein generally receives overwhelmingly positive feedback. What impressed me is how users consistently highlight Truein’s reliability and accuracy, especially for its core face recognition capabilities, which minimize manual errors in attendance tracking.

This suggests you can expect a dependable and accurate attendance solution.

2. Common Praise Points

Accuracy and ease of use shine.

Users consistently praise Truein for its precise face recognition and intuitive interface. From customer feedback, the system’s user-friendliness reduces training needs for both employees and managers, making adoption remarkably smooth across diverse workforces.

This means your team can implement it quickly with minimal disruption.

3. Frequent Complaints

Interface lag is a concern.

While feedback is largely positive, some reviews mention “the interface can be laggy and non-functional some of the time.” What stands out is how UI and UX improvements are frequently requested, indicating a desire for a smoother, more responsive user experience.

These issues appear to be minor irritations rather than significant deal-breakers for most users.

Overall, Truein reviews reveal a highly effective solution with credible user satisfaction despite minor UI concerns.

Best Truein Alternatives

Navigating so many workforce management choices?

The best Truein alternatives include several strong options, each better suited for different business situations, budget considerations, and specific time tracking priorities.

1. When I Work

Is scheduling complexity your main pain point?

When I Work excels for businesses with hourly, shift-based workers, offering intuitive scheduling and team communication features that streamline operations. From my competitive analysis, When I Work provides robust employee scheduling for shift-heavy environments, while Truein focuses on advanced biometric attendance.

Choose When I Work if your priority is comprehensive scheduling and communication over advanced facial recognition attendance.

2. Homebase

Are you a small business needing an all-in-one HR solution?

Homebase provides an integrated platform covering time tracking, scheduling, payroll, and basic HR compliance for small businesses, often with a free tier. What I found comparing options is that Homebase offers a comprehensive HR suite for SMBs, making it a valuable Truein alternative for broader needs.

Consider this alternative when you need an integrated HR and payroll solution beyond just precise attendance tracking.

3. Factorial

Do you need a full HR management system?

Factorial is ideal for mid-sized companies seeking a unified HR platform that integrates attendance with talent management, performance, and comprehensive payroll. From my analysis, Factorial delivers broader HR functionalities beyond specialized attendance, requiring a higher overall investment than Truein.

Choose Factorial when your business requires a complete HR system more than a dedicated, highly accurate attendance solution.

4. uAttend

Do you prefer physical time clocks with hardware options?

uAttend offers cloud-based time and attendance systems, often bundled with physical time clocks, including various biometric options like fingerprint and facial recognition devices. Alternative-wise, uAttend provides integrated hardware and software solutions, unlike Truein’s entirely software-based, mobile-first approach.

Consider uAttend if you prefer or require a physical time clock setup for employee clock-ins and a mix of biometric choices.

The best Truein alternatives depend on your specific business needs and workforce structure, rather than just feature lists.

Truein Setup

Is Truein setup complex or simple?

This Truein review section analyzes the practical realities of deploying Truein, setting realistic expectations for the time, resources, and challenges involved in its implementation.

1. Setup Complexity & Timeline

Expect a remarkably quick deployment.

Truein’s system is designed for straightforward deployment, allowing new sites to go live instantly and temporary workers to be onboarded rapidly via a kiosk app. From my implementation analysis, large organizations can go live in days, not months, due to its mobile and cloud-based architecture.

You’ll want to plan for minimal lead time, focusing more on internal communication than extended technical setups.

2. Technical Requirements & Integration

Minimal hardware and IT overhead.

Your team will appreciate that Truein is a cloud-based solution running on any mobile or tablet device, requiring no specialized hardware. What I found about deployment is that integration with existing HR and payroll systems is typically handled via seamless API, minimizing manual data transfer.

Prepare to leverage existing devices and ensure API access for efficient data flow, rather than investing in new infrastructure.

3. Training & Change Management

User adoption is remarkably smooth.

Staff will find Truein exceptionally easy to use, with a minimal learning curve that often requires no formal training for them to start using it. From my analysis, this ease-of-use significantly reduces your change management burden compared to complex systems that demand extensive user education.

Focus your efforts on communicating the benefits to employees, as technical training will be largely unnecessary for end-users.

4. Support & Success Factors

Expect strong vendor partnership during rollout.

Truein’s customer support is a standout, described as responsive and quick to incorporate feedback and customize requests during implementation and beyond. What I found about deployment is that their team actively partners with you to ensure seamless setup and integration, crucial for diverse workforces.

Factor in leveraging their responsive support, which is a critical element for ensuring a smooth transition and addressing any specific needs quickly.

Overall, Truein setup is straightforward and efficient, making it an excellent choice for businesses prioritizing quick deployment and minimal user training.

Get Truein Setup Support →

Bottom Line

Truein: A Strong Contender for Workforce Management?

My Truein review shows a powerful attendance solution ideal for organizations with distributed or contractual workforces, but one that requires specific feature prioritization to maximize its value.

1. Who This Works Best For

Organizations with complex, multi-site attendance challenges.

Truein excels for HR and operations managers in construction, logistics, retail, and manufacturing with significant non-desk or dispersed employees. What I found about target users is that companies with complex attendance policies will find the automation capabilities invaluable.

You’ll particularly succeed if your business needs to prevent “buddy punching” and reduce manual timekeeping errors across multiple locations.

2. Overall Strengths

Accurate, fraud-proof attendance tracking stands out.

The software succeeds by leveraging AI-powered face recognition and geofencing to provide highly accurate, touchless time and attendance tracking without expensive hardware. From my comprehensive analysis, its ability to combat “buddy punching” significantly streamlines payroll processing and improves data integrity.

These strengths directly translate into reduced time theft, enhanced compliance, and streamlined operations for your business.

3. Key Limitations

User interface refinement could enhance experience.

While generally positive, some user feedback indicates the interface can be occasionally laggy, and the overall UI/UX could benefit from further polish. Based on this review, organizations seeking a comprehensive HRIS suite might find Truein’s focus primarily on attendance limiting as a standalone solution.

I’d say these limitations are manageable trade-offs for its core capabilities, but worth noting if your priorities lean heavily towards an all-in-one HR platform.

4. Final Recommendation

Truein earns a strong recommendation for specific needs.

You should choose this software if your primary concern is highly accurate, fraud-proof attendance tracking for a dispersed or contractual workforce. From my analysis, its value proposition is strongest for multi-site operations aiming to eliminate manual errors and expensive biometric hardware.

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My confidence is high for businesses prioritizing attendance automation and real-time visibility over broader HR functionalities.

Bottom Line

• Verdict: Recommended for specialized attendance and workforce management
• Best For: Organizations with dispersed, contractual, or multi-site workforces
• Business Size: Small to large enterprises, especially those with non-desk employees
• Biggest Strength: AI-powered face recognition for fraud-proof attendance
• Main Concern: User interface could be more refined and intuitive
• Next Step: Contact sales for a demo to assess fit for your attendance policies

This Truein review highlights strong value for specific workforce management needs, guiding you towards confident decision-making regarding your attendance systems.

See If Truein Fits Your Needs →