1E Reviews, Pricing, Features & Alternatives in 2026
1E is a digital employee experience platform that helps you monitor, manage, and remediate issues across your entire enterprise endpoint estate in real-time to improve productivity.
1E provides a comprehensive digital employee experience platform designed to help you manage and secure your remote, hybrid, or office-based workforce. You can gain instant visibility into every endpoint, allowing you to identify performance bottlenecks and security vulnerabilities before they impact your team. The platform focuses on reducing IT tickets by automating the discovery and fix of common device issues without requiring manual intervention from your support staff.
You can measure sentiment through targeted micro-surveys to understand how employees actually feel about their technology. By combining these subjective insights with hard technical data, you can prioritize the fixes that matter most to your organization. It is built for large-scale enterprises that need to maintain high levels of productivity and security across thousands of diverse devices and locations.
Screenshots & Interface
Key Features
Stop reacting to IT problems and start preventing them. 1E gives you the tools to automate maintenance and gain deep insights into your hardware and software performance across your entire organization.
Real-time Remediation
Fix endpoint issues across your entire network in seconds using a library of thousands of automated instruction scripts.
Experience Monitoring
Track hardware health, application stability, and system performance to identify exactly where your digital experience is failing.
Sentiment Analysis
Deploy non-intrusive micro-surveys to your employees to gather qualitative feedback on their daily digital work experience.
Patch Management
Automate the deployment of critical software updates and security patches without disrupting your employees' workday or productivity.
App Usage Insights
Identify unused or underutilized software licenses so you can reclaim costs and optimize your IT budget effectively.
Self-Service Portal
Empower your employees to resolve common IT issues themselves through an intuitive interface, reducing the volume of support tickets.
Integrations
ServiceNow
Microsoft Intune
Azure Active Directory
Power BI
Slack
Microsoft Teams
Splunk
Configuration Manager (MECM)
Pricing Plans
1E uses a custom pricing model tailored to your specific enterprise needs and the number of endpoints you manage. You can request a personalized quote or schedule a demo to see how the platform fits your environment. While they don't list public tiers, they focus on delivering value through automation and cost reclamation.
Pros & Cons
Based on feedback from IT professionals at large organizations, here is what you can expect when implementing 1E into your tech stack:
Pros
Extremely fast execution of scripts across thousands of endpoints
Significant reduction in manual IT support ticket volume
Deep visibility into remote worker device performance
Learning curve for creating custom automation scripts
Documentation can be dense for new administrators
Pricing is geared toward large enterprise budgets
Who Should Use 1E?
Perfect for enterprise IT leaders and desktop engineering teams managing 5,000+ endpoints who need to automate support and improve employee productivity.
Best for Company Sizes
mid-market
enterprise
Popular Industries
Our Verdict
1E is a top-tier choice if you manage a massive, distributed workforce and need to cut down on the noise of IT support tickets. Its ability to execute commands across thousands of devices in real-time is its greatest strength, making it much faster than traditional management tools.
You should be prepared for a bit of a learning curve during setup, as the platform is highly sophisticated. It is highly recommended for large-scale enterprises that prioritize digital employee experience and want to move from reactive troubleshooting to proactive automation.
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