ServiceNow
IT Service Management Software
ServiceNow helps you transform manual, fragmented tasks into streamlined digital workflows across your entire organization. Instead of juggling discon
1E is a digital employee experience platform that helps you monitor, manage, and remediate issues across your entire enterprise endpoint estate in real-time to improve productivity.
Main Demo Video
1E provides a comprehensive digital employee experience platform designed to help you manage and secure your remote, hybrid, or office-based workforce. You can gain instant visibility into every endpoint, allowing you to identify performance bottlenecks and security vulnerabilities before they impact your team. The platform focuses on reducing IT tickets by automating the discovery and fix of common device issues without requiring manual intervention from your support staff.
You can measure sentiment through targeted micro-surveys to understand how employees actually feel about their technology. By combining these subjective insights with hard technical data, you can prioritize the fixes that matter most to your organization. It is built for large-scale enterprises that need to maintain high levels of productivity and security across thousands of diverse devices and locations.
Main dashboard with project overview
Kanban-style task management
Gantt chart timeline view
Workflow automation builder
Stop reacting to IT problems and start preventing them. 1E gives you the tools to automate maintenance and gain deep insights into your hardware and software performance across your entire organization.
Fix endpoint issues across your entire network in seconds using a library of thousands of automated instruction scripts.
Track hardware health, application stability, and system performance to identify exactly where your digital experience is failing.
Deploy non-intrusive micro-surveys to your employees to gather qualitative feedback on their daily digital work experience.
Automate the deployment of critical software updates and security patches without disrupting your employees' workday or productivity.
Identify unused or underutilized software licenses so you can reclaim costs and optimize your IT budget effectively.
Empower your employees to resolve common IT issues themselves through an intuitive interface, reducing the volume of support tickets.
1E uses a custom pricing model tailored to your specific enterprise needs and the number of endpoints you manage. You can request a personalized quote or schedule a demo to see how the platform fits your environment. While they don't list public tiers, they focus on delivering value through automation and cost reclamation.
Based on feedback from IT professionals at large organizations, here is what you can expect when implementing 1E into your tech stack:
Perfect for enterprise IT leaders and desktop engineering teams managing 5,000+ endpoints who need to automate support and improve employee productivity.
1E is a top-tier choice if you manage a massive, distributed workforce and need to cut down on the noise of IT support tickets. Its ability to execute commands across thousands of devices in real-time is its greatest strength, making it much faster than traditional management tools.
You should be prepared for a bit of a learning curve during setup, as the platform is highly sophisticated. It is highly recommended for large-scale enterprises that prioritize digital employee experience and want to move from reactive troubleshooting to proactive automation.
Comparing options? Here are some popular alternatives to 1E:
IT Service Management Software
ServiceNow helps you transform manual, fragmented tasks into streamlined digital workflows across your entire organization. Instead of juggling discon
Endpoint Management Software
Jamf Pro gives you the tools to manage the entire lifecycle of your Apple devices within an enterprise environment. You can automate the enrollment an
Endpoint Management Software
Tanium gives you a unified platform to manage and secure your entire IT estate in real-time. Instead of jumping between disconnected tools, you can se
IT Service Management Software
Novo Solutions offers a versatile platform that combines service desk capabilities with comprehensive asset management. You can centralize your IT sup
IT Service Management Software
TeamDynamix provides a single platform where you can manage incoming service requests and complex projects side-by-side. Instead of jumping between di
IT Service Management Software
TOPdesk is a versatile service management platform designed to help you bring order to your organization's internal requests. Whether you are managing
Endpoint Management Software
SmartDeploy provides you with a streamlined way to manage Windows endpoints without the complexity of traditional imaging tools. Instead of maintainin
IT Service Management Software
BMC Helix is an integrated platform designed to help you manage IT services and operations through a single, AI-powered interface. You can automate co
IT Service Management Software
WorkElevate is a digital employee experience platform designed to help you automate IT support and streamline workplace transitions. Instead of waitin
Digital Employee Experience (DEX) Software
Lakeside SysTrack gives you complete visibility into your digital workplace by capturing data directly from the endpoint. Instead of guessing why syst
IT Service Management Software
ServiceNow provides a unified platform to digitize your manual business processes and connect fragmented departments. You can manage everything from I
Endpoint Management Software
Nanoheal provides you with a proactive approach to IT management by shifting from reactive troubleshooting to automated, self-healing support. You can
Endpoint Management Software
BlackBerry UEM gives you a single, integrated view of your entire device fleet, whether you are managing iOS, Android, Windows, or macOS. You can prot
Main dashboard with project overview