360dialog
360dialog provides a high-performance WhatsApp Business API solution that enables you to scale customer communication, automate messaging workflows, and integrate WhatsApp directly into your existing software stack.
Brevo
Brevo is an all-in-one marketing and CRM platform that helps you manage email campaigns, SMS marketing, and customer relationships through a unified suite of automated communication tools.
Quick Comparison
| Feature | 360dialog | Brevo |
|---|---|---|
| Website | 360dialog.com | brevo.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $49/month | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2012 |
| Headquarters | Berlin, Germany | Paris, France |
Overview
360dialog
360dialog is a specialized messaging platform that gives you direct access to the WhatsApp Business API. Instead of using a basic app, you can connect WhatsApp to your CRM, helpdesk, or marketing tools to manage high-volume conversations. You can send automated notifications, provide real-time customer support, and launch marketing campaigns while maintaining official verified status.
The platform focuses on providing a stable, low-latency connection that handles millions of messages without technical friction. You can manage your phone numbers, templates, and compliance requirements through a centralized dashboard. It is designed for businesses that want to own their customer relationships on WhatsApp while using their preferred third-party software for the actual chat interface.
Brevo
Brevo, formerly known as Sendinblue, is a comprehensive communication platform designed to help you grow your business through meaningful customer connections. You can manage your entire marketing funnel from a single interface, combining email marketing, SMS, and WhatsApp campaigns with a robust sales CRM. It eliminates the need for multiple disconnected tools by centralizing your customer data and communication history in one place.
The platform is built for businesses of all sizes, from solo entrepreneurs to large enterprises, across industries like e-commerce, professional services, and retail. You can automate repetitive tasks, track your sales pipeline, and engage with customers in real-time using the integrated chat feature. Because the pricing is based on email volume rather than the number of contacts, you can grow your database without worrying about rising costs.
Overview
360dialog Features
- WhatsApp Business API Connect your business to the official WhatsApp API to send unlimited messages and reach customers globally.
- Message Templates Create and manage pre-approved message templates to initiate conversations and send automated notifications to your users.
- Partner Ecosystem Link your WhatsApp account to hundreds of CRM and helpdesk tools with simple, pre-built software integrations.
- Analytics Dashboard Monitor your messaging performance and track delivery rates through a clean, data-driven management interface.
- Green Badge Support Apply for official WhatsApp verification through the platform to build trust with a green checkmark.
- Sandbox Environment Test your messaging workflows and API integrations in a safe environment before going live with customers.
Brevo Features
- Email Marketing. Design professional newsletters with a drag-and-drop editor and send them to your entire list with high deliverability.
- Marketing Automation. Save time by setting up automated triggers for welcome sequences, abandoned carts, and birthday messages based on user behavior.
- Sales CRM. Track your entire sales process and manage your pipeline visually to ensure no lead falls through the cracks.
- Transactional Emails. Send password resets, order confirmations, and shipping updates reliably through a dedicated SMTP relay service.
- Multi-Channel Messaging. Reach your customers exactly where they are by sending SMS messages and WhatsApp campaigns directly from your dashboard.
- Real-time Chat. Install a chat widget on your website to answer customer questions instantly and convert visitors into buyers.
Pricing Comparison
360dialog Pricing
- 1 WhatsApp Business Account
- Unlimited messaging throughput
- Official API access
- Standard email support
- Access to all integrations
- Everything in Standard, plus:
- Priority developer support
- Onboarding assistance
- Advanced account management
- Higher API rate limits
Brevo Pricing
- Unlimited contacts
- 300 emails per day
- Customizable email templates
- Drag-and-drop editor
- Transactional emails
- WhatsApp campaigns
- Everything in Free, plus:
- From 20k emails per month
- No daily sending limit
- No Brevo logo
- Basic reporting and analytics
- Email support
Pros & Cons
360dialog
Pros
- Extremely stable API connection with high uptime
- Fastest approval process for WhatsApp Business accounts
- Competitive flat-rate pricing for high-volume senders
- Seamless integration with popular tools like HubSpot
Cons
- Requires third-party software for a chat interface
- Technical setup might be difficult for non-developers
- Support response times can vary on basic plans
Brevo
Pros
- Unlimited contact storage on all plans
- Very affordable entry point for small lists
- Robust automation features even on lower tiers
- Excellent deliverability for transactional emails
- Clean and user-friendly interface
Cons
- Daily sending limit on free plan
- Landing page builder only on higher tiers
- Customer support can be slow on weekends
- Limited advanced reporting in basic plans