Are your call results flatlining?
Relying on outdated dialers and scattered spreadsheets makes it nearly impossible for your team to hit its targets and stay motivated.
Even worse, your agents waste valuable time manually dialing numbers when they could be having meaningful conversations with actual qualified prospects.
This constant inefficiency directly hurts your sales pipeline, leading to missed opportunities and stalled growth. It’s a common bottleneck when your tech simply can’t keep up.
The right software platform changes everything by automating those tedious tasks and empowering your team to focus on what they do best: selling.
In this guide, I’ll break down the best telemarketing software for 2025. I’ve focused on tools that help you accelerate your sales and outcomes.
You will find solutions that streamline outbound calling, integrate with your existing CRM, and provide the actionable analytics you need.
Let’s get started.
Quick Summary:
# | Software | Rating | Best For |
---|---|---|---|
1 | Five9 → | Large scalable enterprises | |
2 | Aircall → | Growing B2B SMBs & agencies | |
3 | Convoso → | Growth-focused B2C sales teams | |
4 | CloudTalk → | Growing B2B companies | |
5 | Nextiva → | Scaling B2B organizations |
1. Five9
Struggling with fragmented sales outreach and low productivity?
Five9 offers a robust cloud contact center designed for sales and telemarketing, integrating AI and automation to streamline your outbound efforts. This means you can overcome the challenges of dated tools and scattered workflows.
With features like Intelligent CX Platform and Agent Desktop Plus, you can achieve hyper-personalized, seamless experiences at every stage. This platform allows your team to focus on meaningful interactions.
Discover how Five9 transforms your telemarketing.
Five9 solves the problem of decision fatigue by offering a comprehensive solution that fuels growth and innovation through a scalable, secure platform with 99.999% uptime and easy integration. It addresses concerns about ROI and provides peace of mind.
The software empowers your agents with AI Agent Assist and AI Summaries, which simplify operations and enhance efficiency. This allows live agents to spend more time building loyalty through personalized care. Additionally, features like Workforce Management and Quality Management optimize team performance.
Plus, you can leverage AI Agents for routine inquiries, freeing up your sales team to focus on complex, high-value interactions. This intelligent automation and human-centered AI approach results in higher intent-matching accuracy, improved patient care, and significant revenue unlocking, as seen in case studies like US Radiology.
Boost your sales, enhance customer relationships.
Key features:
- Outbound Contact Center capabilities: Streamlines outbound calling with advanced features, ensuring your team connects with more prospects efficiently and effectively.
- AI Agent Assist & AI Summaries: Empowers agents with real-time assistance and interaction summaries, improving call outcomes and overall team productivity.
- CRM Integrations & Reporting: Seamlessly connects with your existing CRM and provides actionable analytics for data-driven decisions and sustained sales growth.
Five9 features, pricing, & alternatives →
Verdict: Five9 stands out as a strong candidate for the best telemarketing software because of its integrated AI and automation capabilities, enabling businesses to achieve 80% intent-matching accuracy and reduce test scheduling time by 60%. This focus on intelligent workflows and agent empowerment ensures increased productivity, better call outcomes, and a strong ROI for your investment.
2. Aircall
Struggling with fragmented sales tools and missed opportunities?
Aircall, an integrated customer communications and intelligence platform, helps you enhance every interaction through robust business phone features and smart AI. This means your team can finally have business phone features built for a better kind of conversation.
You need to streamline outbound calling, integrate with your CRM, and gain actionable analytics without hassle.
Aircall solves this by transforming your sales and customer support operations. Its AI Voice Agent ensures you never miss a call, autonomously handling and qualifying inbound inquiries 24/7. AI Assist further empowers your team to nail every conversation, from prep to follow-up, with real-time intelligence and automated workflows. Plus, with WhatsApp integration, you can reach 3 billion users directly from Aircall’s unified hub, combining calls, texts, and WhatsApp messages for comprehensive outreach and enhanced connection rates, ultimately driving sustained sales growth and bottom-line impact.
Ready for smarter sales?
Key features:
- AI Voice Agent: Ensures no missed calls by autonomously handling and qualifying inbound calls 24/7, freeing your sales team to focus on proactive outreach.
- AI Assist: Provides real-time conversation intelligence and AI-powered workflows to help your team nail every conversation, from prep to follow-up, boosting productivity.
- 100+ Integrations: Seamlessly connects with critical tools like Salesforce and HubSpot, ensuring your data is synchronized and workflows are streamlined for better team collaboration.
Aircall features, pricing, & alternatives →
Verdict: Aircall stands out as the best telemarketing software for growing B2B companies, SMBs, and agencies aiming to accelerate sales and improve customer outcomes. Its AI-powered features like AI Voice Agent and AI Assist, combined with over 100 integrations, streamline operations and provide critical insights to drive sustained growth and enhance team productivity.
3. Convoso
Struggling with low contact rates and compliance headaches?
Convoso provides an AI-powered call center dialer designed to supercharge your B2C sales, increasing connections and engagement. This means you can finally overcome the challenge of reaching more prospects effectively.
Their platform offers a robust commitment to compliance and proactively helps you navigate state calling restrictions, ensuring your business stays compliant with updated regulations across the U.S. This significantly reduces your risk of litigation.
Ready to see real results?
Convoso’s industry-leading dialer and AI-powered outbound plus inbound sales tools deliver more contacts and orchestrate omnichannel interactions. This helps your teams consistently meet growth targets. You’ll achieve massive high-speed scalability with highly configurable workflow automations, working behind the scenes to streamline your operations. Additionally, features like best-in-class voicemail detection and superior caller ID reputation management mean you connect with more live prospects, leading to a significant boost in your contact rate, increased conversions, and improved transfer rates.
This results in a jump in sales and revenue.
Key features:
- AI & Automation: Fuels growth with an AI-powered dialer and highly configurable workflow automations for massive high-speed scalability, saving your team valuable time.
- Compliance Tools: Provides robust tools and expert advisors to help you stay informed on state-specific telemarketing laws, minimizing legal risks and ensuring adherence to regulations.
- CRM & Third-Party Integration: Offers an open API for easy integration with your existing CRM and other essential applications, improving overall efficiency and productivity.
Convoso features, pricing, & alternatives →
Verdict: If you’re seeking a robust, AI-powered solution to accelerate B2C sales, Convoso emerges as a strong contender for the best telemarketing software. It boasts impressive client results, including a 4X boost to contact rates and a 30% jump in sales, making it ideal for growth-focused sales and marketing managers.
4. CloudTalk
Struggling to maximize telemarketing outreach and sales outcomes?
CloudTalk’s AI Dialer uses parallel dialing and voicemail skip to boost live calls by 10x, addressing critical efficiency roadblocks.
This means you can accelerate lead generation and outreach, allowing your sales team to reach more prospects and close more deals.
It’s time to truly empower your sales efforts.
CloudTalk helps double your connections by automating dialing and streamlining follow-ups, ensuring your team focuses on selling rather than manual tasks. You can reach clients globally with 160+ local numbers, ensuring better pick-up rates and crystal-clear call quality.
Their AI Voice Agents even make calls 24/7, qualifying leads and confirming meetings, freeing your human agents for high-value conversations. Additionally, features like Campaign Management & Scheduling and Voicemail Drop keep your outreach organized and consistent. Plus, Conversation Intelligence automatically provides call notes, transcripts, and sentiment analysis, cutting analysis time by 80% and sending insights to your main systems.
The result is increased productivity and sustained sales growth.
Key features:
- AI Dialer and Power Dialer: Accelerate outreach with parallel dialing and voicemail skip, enabling your team to connect with 10x more live calls and reach 3x more prospects daily.
- Global Reach & Local Presence: Access over 160 local calling numbers with a multi-carrier network and international SMS, boosting call pick-up rates by over 40% and ensuring crystal-clear call quality.
- AI Conversation Intelligence & Analytics: Automatically transcribe calls, analyze sentiment, extract key topics, and gain real-time performance insights to improve coaching and streamline strategy.
CloudTalk features, pricing, & alternatives →
Verdict: CloudTalk provides scalable, AI-powered solutions to streamline outbound calling, integrate with your CRM, and deliver actionable analytics. Its global reach with 160+ local numbers and AI features like Voice Agents make it a strong contender for the best telemarketing software for growing B2B companies, achieving an 81.7% increase in call volume for clients like Nokia.
5. Nextiva
Is your sales growth stuck in neutral?
Nextiva’s AI-powered Unified-CXM platform brings all customer interactions into one place, enabling orchestrated customer journeys. This means you can streamline outbound calling and engage customers across channels like voice and SMS. You’ll deliver end-to-end personalized experiences at scale. Ultimately, this solution empowers you to drive sustained sales growth.
You want feature-rich, scalable solutions.
Nextiva offers an AI-powered contact center solution that includes progressive and predictive outbound dialing. Additionally, it provides robust list and campaign management capabilities to enhance your telemarketing efforts. The platform integrates all customer interactions, including voice, live chat, and messaging apps, giving your team a unified view of customer history and native contact management. This allows for intelligent routing and automates workflows, ensuring you operate more efficiently by boosting workforce productivity and reducing attrition. The result is higher team productivity and enhanced call outcomes.
Speaking of maximizing your sales, if you also operate an e-commerce business, you might find my guide on best Amazon seller tools helpful.
Key features:
- Unified Agent Experience: Centralizes customer interactions from various channels like voice, chat, and SMS into a single inbox for efficient management and improved team productivity.
- Progressive, Predictive Outbound Dialing: Automates outbound campaigns with advanced dialing modes and robust lead filtering, enhancing call outcomes and TCPA compliance for your telemarketing efforts.
- Conversational Analytics & Real-time Dashboards: Provides deep customer intelligence and actionable insights with real-time reporting and customizable dashboards for optimizing sales performance.
Nextiva features, pricing, & alternatives →
Verdict: Nextiva stands out as a strong contender for the best telemarketing software, especially for growing B2B companies seeking an all-in-one AI-powered Unified-CXM platform. Its features like progressive outbound dialing and comprehensive analytics, alongside reported customer successes like 40% cost reduction for a logistics leader, offer a compelling solution for your sales and marketing needs.
6. Dialpad
Struggling to boost your telemarketing team’s productivity?
Dialpad offers an AI-powered customer communications platform designed to streamline calls and provide real-time insights for your sales team. This means you can enhance call outcomes, identify automation opportunities, and drive consistent growth. It significantly reduces the risk of mismanaging customer interactions.
This ensures better call outcomes.
Dialpad’s solution provides outbound sales calls with real-time AI coaching, insights, and automations. Here’s how it solves common challenges: you get instant AI summaries and action items for every call, message, and meeting, simplifying follow-ups and boosting efficiency. Additionally, its robust integrations with essential business apps like Salesforce, Zendesk, and HubSpot ensure your workflows run smoothly, eliminating fragmented systems that hinder your team’s performance. Plus, with a reliable and scalable dual-cloud architecture, you can unify your communication systems, providing resilient performance across your growing enterprise operations in over 70 countries, handling over 10 billion minutes of AI-enabled calls.
Accelerate your sales with unparalleled AI.
Key features:
- Real-time AI Coaching: Provides instant guidance and insights during outbound sales calls, helping your team improve their performance and call outcomes on the fly.
- Seamless CRM Integrations: Connects with essential tools like Salesforce, HubSpot, and Zendesk, automating data entry and ensuring your customer information is always up-to-date.
- AI-Powered Summaries and Automations: Generates instant call summaries and action items, automating repetitive tasks and allowing your sales team to focus on high-value interactions.
Dialpad features, pricing, & alternatives →
Verdict: Dialpad truly stands out as a strong contender for the best telemarketing software, especially if you’re looking to leverage cutting-edge AI for improved sales outcomes. It delivers real-time coaching and automates tasks, helping your team achieve remarkable outcomes, as seen with customers like Custom Ink who boosted efficiency by 20%.
7. Kixie
Are fragmented sales workflows hindering your team’s productivity?
Kixie offers a unified communications platform with features like a multi-line power dialer and intelligent call routing. This means you can streamline outbound calling, connect with leads faster, and boost sales outcomes.
Kixie tackles this directly by helping you revolutionize your RevOps and scale at speed, allowing you to provide a top-level customer experience with deep insight analytics.
Discover smarter ways to engage.
Kixie helps you engage, win, and retain customers through an all-in-one platform. You can automate powerful calling and texting campaigns, personalizing at scale while optimizing for channel and timing.
This enables you to connect with leads faster and supercharge your outreach with features like AI-powered local presence dialing and “Spam Risk” prevention, aiming for 4x higher connection rates. Additionally, features like Conversation Intelligence track keywords and sentiment, generating AI-powered call summaries synced directly to your CRM, ensuring your team learns faster and turns conversations into conversions.
The result is increased team efficiency, enhanced call outcomes, and a future-proof investment, as seen by one customer achieving a 130% increase in team efficiency using Kixie Powercall and SMS.
Before diving deeper, you might find my analysis of best demo automation software helpful for streamlining your sales process.
Key features:
- Multi-Line Power Dialer: Dials up to 10 leads simultaneously, with AI-powered machine detection to skip voicemails and IVRs, accelerating outreach.
- ConnectionBoost: Utilizes AI-powered local presence dialing with progressive Caller ID and built-in “Spam Risk” prevention to increase connection rates.
- Conversation Intelligence: Tracks keywords and sentiment analysis, generating AI-powered call summaries synced to your CRM for improved insights and coaching.
Kixie features, pricing, & alternatives →
Verdict: Kixie stands out as an excellent choice for the best telemarketing software for growing B2B companies, SMBs, or agencies, unifying your RevTech stack. Its multi-line power dialer, CRM integrations, and AI-powered ConnectionBoost, which can increase connection rates by 4x, help streamline workflows, enhance call outcomes, and boost overall sales productivity.
Conclusion
Tired of flatlining call results?
Choosing the right tool is overwhelming. With so many similar-sounding options, picking one that actually drives growth feels like a huge gamble for your business.
AI is changing the game. Coherent Market Insights reports that 100% of customer interactions can now be auto-scored. This unlocks massive coaching opportunities and ensures total compliance on every single call.
So, what’s the best choice?
From my analysis, Five9 is the clear winner. It cuts through the noise with a powerful, AI-driven contact center platform built for tangible sales growth.
For additional insights into streamlining your overall business, my analysis of best small business ERP software provides valuable perspectives.
Its powerful AI Agent Assist and automated summaries empower your team to focus on high-value conversations. It’s truly the best telemarketing software for accelerating your outcomes.
I highly recommend you book a free demo of Five9. See for yourself how its AI can streamline your entire sales process.
Your team’s call outcomes will improve dramatically.