Disjointed sales processes stall your business growth.
If you’re running your sales and customer management on a Mac, chances are you’ve faced challenges like scattered contact lists, missed follow-ups, and patchy team communication. These gaps not only drain your productivity but can also cost you repeat business.
The problem gets worse as your business grows. You spend more time fixing messy data and less time actually connecting with clients or closing deals.
According to HubSpot, companies using effective CRM tools have seen sales increase by up to 29%, and experience improved customer retention when compared to businesses without a CRM. That’s a massive boost, and it highlights just how big of an advantage the right CRM gives you.
Choosing a purpose-built Mac CRM can be the game-changer you need to organize workflows, automate repetitive tasks, and keep your team aligned.
In this article, I’m going to walk you through the best Mac CRM software available today—so you can pick the one that will supercharge your sales and streamline customer management.
By reading on, you’ll discover features, pricing, pros and cons, and find the solution that best fits your sales strategy on Mac devices.
Let’s get started.
Quick Summary:
| # | Software | Target Users |
|---|---|---|
| 1 | Salesforce ↗ | Small businesses needing all-in-one CRM with AI automation |
| 2 | Zoho ↗ | Businesses of all sizes seeking unified business platform |
| 3 | HubSpot ↗ | Small businesses growing sales with AI-powered CRM |
| 4 | Copper ↗ | Google Workspace users focusing on relationship management |
| 5 | Freshsales ↗ | Sales professionals wanting streamlined pipeline & communications |
1. Salesforce
Want to boost sales without struggling with clunky tools?
Salesforce helps you capture and track every customer detail in one place so you never miss a beat.
With its Starter Suite, you get marketing, sales, and service tools combined on an easy-to-use application that works right in your browser—meaning no installs or headaches. You can sync your email and calendar in just a few clicks, while importing contacts and data from spreadsheets or Google to maintain a clean database. This unified system keeps your sales pipeline moving and your team coordinated. For those particularly interested in legal workflows, you might want to explore best law firm and advocates software, as it’s tailored for productivity and efficiency improvements in legal businesses.
The AI-powered Agentforce feature frees up your time by working 24/7 as digital assistants, handling routine tasks so your team can focus on closing deals. You also benefit from a shared view of customer support cases, allowing you to route issues efficiently and close them faster.
Salesforce provides custom dashboards and real-time reporting so you can forecast sales and monitor performance easily.
Plus, integration with thousands of partner apps on AppExchange means you can extend Salesforce exactly how you want and boost productivity even more. If you’re running a distributed team or keeping your business IT in-check, looking into the best network monitoring software can help ensure your tools are always reliable.
Start small and scale endlessly with Salesforce.
Key features:
Unified CRM in Starter Suite: Combines sales, service, and marketing tools in one easy app, designed to reduce time wasted switching platforms and increase your productivity.
Autonomous AI agents: Agentforce’s AI works nonstop to automate repetitive tasks, freeing you and your team to focus on high-impact sales and customer relationships.
Powerful insights and integrations: Custom, real-time dashboards help you forecast accurately, while AppExchange gives you access to 9000+ apps that further solve your specific business challenges.
Learn more about Salesforce features, pricing, & alternatives →
Verdict:
For a small business owner using Mac, Salesforce stands out as the best Mac CRM software thanks to its all-in-one Starter Suite, AI-powered automation, and real-time data insights. Clients like Ennube have accelerated sales with AI-generated emails, showcasing Salesforce’s ability to improve customer engagement and efficiency.
2. Zoho
Looking for an all-in-one CRM that grows with you?
Zoho offers a comprehensive CRM platform designed to help you manage customers, boost sales, and streamline your business operations effortlessly.
What makes Zoho stand out is how it unifies your entire business into a single cloud platform. This means you can break down silos, allowing your sales, marketing, and support teams to collaborate smoothly. Plus, it’s built with privacy and security in mind.
It’s easy to adapt.
You don’t need to be a tech expert to customize Zoho to fit your needs, whether you run a startup, a growing mid-sized company, or a large enterprise.
Another great benefit is Zoho One, a complete business operating system that integrates CRM with accounting, HR, helpdesk, and email, avoiding the hassle of juggling different tools. This helps you save costs while increasing efficiency.
You’ll also appreciate the robust automation features that reduce manual work and keep your data synced and accessible. Some users have seen their productivity jump by up to 80%, with better sales tracking and stronger customer relationships.
Zoho’s privacy-first approach means your data belongs to you, not advertisers.
Key features:
- Unified business suite integrates CRM with apps for sales, marketing, accounting, and support, eliminating scattered data and boosting team collaboration.
- Customizable and scalable CRM platform adapts to businesses of all sizes, helping you automate workflows and track sales effectively.
- Strong data privacy and security policies ensure your customer information stays protected and under your control.
Learn more about Zoho features, pricing, & alternatives →
Verdict:
Zoho is an exceptional choice for anyone seeking the best Mac CRM software that can handle customer management, sales, and business operations in one place. Customers like Agappe Diagnostics report an 80% rise in productivity, proving how well it scales with business growth.
3. HubSpot
Want to grow your sales and keep customers happy?
HubSpot’s AI-powered platform unifies marketing, sales, and customer service tools, so you can focus on building relationships and closing deals.
You can organize your entire customer journey in one place, from generating leads to automating marketing and scaling support with the best predictive dialer software. HubSpot helps you save time on repetitive tasks with AI agents that assist sales prospecting, content creation, and customer service.
It’s straightforward to use.
HubSpot customers see real improvements like 129% more leads and 36% more deals closed within a year.
The all-in-one platform includes an intuitive sales workspace and deal management system that helps you build pipelines and close faster without switching tools.
Customers also get the advantage of AI-powered customer agents that handle half of support requests 24/7, freeing up your team for more complex work.
HubSpot has your back.
Key features:
- Unified AI-powered customer platform that connects marketing, sales, and service teams to deliver a consistent, personalized experience at every customer touchpoint.
- AI automation tools such as Breeze Agents that streamline prospecting, content creation, and customer support to improve productivity and grow revenue.
- Comprehensive sales and service hubs that help you build pipelines, close deals faster, and scale customer support with omni-channel help desks and self-service options.
Learn more about HubSpot features, pricing, & alternatives →
Verdict:
HubSpot ranks as one of the best Mac CRM software solutions for a small business owner looking to grow sales and manage customers effortlessly. Its AI-driven platform helped users improve leads by 129% and close 36% more deals. This all-in-one CRM truly supports your entire front office.
4. Copper
Looking for a CRM that works right inside Gmail?
Copper connects deeply with Gmail and Google Workspace, letting you manage contacts, track deals, and automate tasks without leaving your inbox.
This tight integration means you can add new leads, update deals, and schedule follow-ups directly from emails or Google Calendar, saving you the hassle of switching apps to organize emails. It’s designed for people like you who want to focus on building relationships, not wrestling with complex software.
It saves time.
You won’t spend hours entering data because Copper logs calls, emails, and SMS automatically, keeping every interaction up to date.
Copper’s visual pipelines make your sales process clear and simple. You can drag and drop deals, see where leads stand, and get automated reminders so no opportunity slips through the cracks.
It also helps you deliver projects by turning closed deals into active projects, letting your whole team work together seamlessly—from sales to finance to contractors.
Copper keeps your communication flowing with automated email sequences and follow-ups that help you win and retain clients over time.
Key features:
- Gmail & Google Workspace integration: Manage contacts, deals, and tasks without leaving your inbox, making updates effortless and boosting your daily productivity.
- Sales pipeline automation and tracking: Visual, customizable pipelines with auto email reminders ensure you never lose track of important deals or deadlines.
- Project and task management: Convert deals into projects easily, assign tasks, and automate workflows so your whole team stays aligned and efficient.
Learn more about Copper features, pricing, & alternatives →
Verdict:
Copper stands out as the best Mac CRM software for relationship-focused professionals who live in Google Workspace. Its effortless Gmail integration, automated activity logging, and project management features help users like Kristen S. at Orderology stay organized and save time, making it ideal for solo entrepreneurs and small teams.
5. Freshsales
Want to close more deals with less hassle?
Freshsales offers an all-in-one CRM platform that helps you easily manage your sales pipeline and customer relationships. It simplifies your workflow so you can focus on selling, not juggling tools.
The software unifies your communication channels in one place, letting you track emails, calls, chat, and customer activity effortlessly. This means you won’t lose valuable context or miss important follow-ups, helping you build stronger connections.
It helps your sales process flow smoothly.
You can automate outreach with AI-backed lead scoring, ensuring you prioritize the prospects most likely to convert. This takes the guesswork out of deciding where to focus your time.
Freshsales also includes built-in phone and email, empowering you to reach customers directly without switching apps. Managing your pipeline becomes intuitive with visual deal stages and real-time insights that let you spot roadblocks early.
This CRM fits perfectly if you want to streamline your sales while keeping customer details and conversations organized under one roof.
Key features:
Unified communication hub consolidates emails, calls, and chats to give you a complete view of your customer interactions, preventing missed follow-ups and enhancing relationship management.
AI-powered lead scoring helps you focus on prospects with the highest potential, boosting your chances of closing deals faster and improving sales efficiency.
Visual sales pipeline with real-time insights allows easy tracking of deals and identification of bottlenecks, so you can act quickly and keep your sales on track.
If you’re looking for ways to boost your sales with smarter shelf planning, Freshsales integrates well with tools used by modern retail and storefront teams.
Learn more about Freshsales features, pricing, & alternatives →
Verdict:
Freshsales ranks among the best Mac CRM software because it combines communication, AI insights, and easy pipeline management into one tool ideal for sales professionals. Users like SodaStream reported improved lead prioritization and easier deal tracking, proving how Freshsales drives better sales outcomes.
You might also want to explore how conversion rate optimization tools can work alongside your CRM for even more efficient sales growth.
6. Keap
Struggling to manage your growing business efficiently?
Keap automates your sales and marketing tasks so you can focus on what matters: closing deals and keeping customers happy.
With Keap’s all-in-one CRM, you get everything in one place to capture leads, automate follow-ups, and organize customer info easily. This means less time juggling tools, and more time growing your business. You’ll appreciate how it streamlines everyday tasks to keep your pipeline moving smoothly.
It helps you personalize communication without manually sending every message.
Its smart automation saves you from repetitive work and keeps prospects engaged automatically.
Another strong feature is its built-in payment processing, letting you invoice and get paid quickly, right inside the platform. That’s a huge time saver for a busy small business owner.
Keap also offers advanced reporting and insights so you can see exactly what’s working and adjust on the fly.
Sales doesn’t have to be overwhelming.
Key features:
Comprehensive contact and lead management: Organize and track your customer relationships in one place, helping you stay on top of every conversation and opportunity.
Automated marketing and sales workflows: Save time by automating follow-up emails, reminders, and task assignments to keep prospects engaged effortlessly.
Integrated invoicing and payment processing: Easily invoice clients and accept payments through the platform, speeding up your cash flow and reducing admin hassle.
Learn more about Keap features, pricing, & alternatives →
Verdict:
Keap is the best Mac CRM software for a small business owner who wants to automate repetitive tasks and boost sales. Its automation tools and payment integrations helped users reduce manual work and close deals faster, making it a solid choice for those juggling multiple roles.
Conclusion
Managing sales on a Mac doesn’t have to be challenging.
As a small business owner, you may frequently juggle scattered contact lists, missed follow-ups, and patchy communication. Each of these hurdles wastes your time and costs you potential revenue.
It’s worth noting that research by HubSpot reveals that companies employing effective CRM tools have experienced sales increases of up to 29%. Just imagine what such an improvement could mean for your business!
Salesforce emerges as the top solution to streamline these issues, offering a unified platform that automates tasks and keeps your team aligned. Companies like Ennube have seen tangible benefits, using AI-generated emails to enhance customer engagement and drive productivity.
If you’re ready to elevate your sales strategy, I encourage you to start a free trial of Salesforce today.
Taking this step can significantly improve your efficiency and sales potential.
