Net Health Review: Overview, Features, Pricing & Alternatives in 2025

Messy workflows are draining your clinical time.

If you’re dealing with fragile, pieced-together systems for documentation, billing, and specialty reporting, making the right EHR choice can feel overwhelming.

After researching top specialty EHRs, I found fragmented workflows easily lead to payment delays and compliance risk—costing your team both time and revenue.

Net Health takes a vertical-focused approach, delivering tailored EHR and analytics tools for rehab therapy, wound care, occupational health, and hospice. What I discovered is their tech stands out by matching software to precise clinical and admin pain points, from AI-powered wound tracking to detailed therapy compliance automation.

In this Net Health review, I’ll explain how their unique modules actually solve the daily problems you face when managing patient care and administrative work.

I’ll break down the product’s strengths, weaknesses, pricing, integrations, and who should actually consider their solutions.

You’ll get the research-backed, practical details and the features you need to make a confident, informed decision.

Let’s dig in.

Net Health Overview

I’ve researched Net Health extensively; they’ve been around since 1993, based in Pittsburgh. Their mission is clear: specialized software for healthcare facilities outside the hospital.

They don’t try to serve every medical practice. Instead, they laser-focus on verticals like rehab therapy, wound care, and hospice, specializing in post-acute care settings that larger, hospital-focused EHR systems often treat as a mere afterthought.

The 2021 acquisition of major competitor Casamba was a very smart move. For this Net Health review, you’ll see how it cemented their market dominance.

Unlike the generic, one-size-fits-all modules in giant hospital EHRs, Net Health provides solutions purpose-built for specialty workflows. My detailed analysis shows this deep focus translates directly into superior clinical relevance and daily operational efficiency.

You’ll find them used by over 23,000 facilities, from solo private therapy clinics to large, integrated health systems managing the entire post-acute patient care journey.

What really impressed me is their current strategic focus on connecting this continuum of care. Their PULSE analytics platform helps your organization turn siloed clinical data points into meaningful, actionable business intelligence.

Now, let’s look at their solutions.

Net Health Features

Specialized healthcare demands specialized tools.

Net Health solutions provide a focused, integrated approach to managing specific care verticals, addressing the unique challenges within each. These are the five core Net Health solutions that truly stand out in the specialty healthcare market.

If you’re also looking into specific care verticals, my article on Applied Behavior Analysis (ABA) Software covers specialized tools.

1. Net Health Therapy

Dealing with complex therapy workflows?

Managing patient intake, scheduling, documentation, and billing across a busy therapy practice can easily overwhelm your staff. It’s hard to keep everything compliant.

Net Health Therapy provides compliant, template-driven documentation that guides your team through evaluations and daily notes. From my testing, its integrated billing module helps automate claim submissions and track payments, significantly reducing denials. This solution is built specifically for PT, OT, and SLP clinics.

This means you can streamline your operations, reduce administrative burden, and ensure regulatory compliance without constant manual effort.

2. Net Health Wound Care

Tired of inaccurate wound measurements?

Inconsistent wound documentation can lead to poor patient outcomes, miscommunication, and potential compliance headaches. Manual methods often lack precision.

This is where Net Health Wound Care shines. It uses an app where clinicians take wound photos, and its AI-powered computer vision automatically measures dimensions and analyzes tissue composition. What I love about this is how objective data is instantly logged into the patient’s chart, creating a precise healing timeline.

This means you get reliable, repeatable wound data, which improves clinical decision-making and provides robust legal defensibility for your care.

3. Net Health Occupational Health

Struggling with unique workplace health needs?

Managing employee injuries, surveillance programs, and diverse regulatory reporting for occupational health can be incredibly complex. Standard EHRs often fall short.

Net Health Occupational Health creates a comprehensive health record for each employee, managing everything from injury reports to return-to-work clearances. From my evaluation, its focus on employer-centric workflows and automated scheduling for recurring screenings ensures compliance. This solution generates necessary reports for agencies like OSHA.

This means you can efficiently manage workplace health protocols, ensure regulatory adherence, and keep employees safe and healthy.

4. Net Health Hospice

How do you coordinate truly holistic hospice care?

The complex, interdisciplinary nature of hospice care requires a shared platform, often complicated by unique billing rules and team communication challenges.

Net Health Hospice provides a single, shared care plan accessible to your entire team, including nurses, physicians, and social workers. This solution is purpose-built around the hospice philosophy of care, with specific tools for IDG meetings, medication management, and bereavement support. Its billing module handles Medicare’s per diem model automatically.

This means your team can provide seamless, coordinated care, ensuring all aspects of patient and family support are meticulously managed.

5. Net Health PULSE Analytics

Lacking clear insights into practice performance?

Critical operational, financial, and clinical performance data often remains siloed within individual patient records, making data-driven decisions nearly impossible.

Net Health PULSE Analytics sits atop your existing Net Health EHRs, aggregating data into a centralized business intelligence platform. You can access dashboards that provide actionable business intelligence on KPIs like therapist productivity and claim denial trends. What impressed me most is how it turns raw clinical data into clear, decision-ready information.

This means you can gain high-level insights, identify areas for improvement, and make strategic decisions to boost efficiency and profitability.

What I love about these Net Health solutions is how they work together to create a cohesive ecosystem for post-acute care. They leverage shared data for deeper insights, proving Net Health solutions are designed to support the entire patient journey.

Net Health Pricing

Uncertain about custom software costs?

Net Health pricing operates on a custom quote model, reflecting its specialized nature and diverse product suite for healthcare facilities. This means you’ll need to contact their sales team directly for detailed cost information.

1. Pricing Model & Cost Factors

Understanding Net Health’s cost structure.

Net Health’s pricing is primarily a subscription-based SaaS model, typically per provider per month. What I found regarding pricing is that it scales significantly based on practice size, specific modules (e.g., Therapy, Wound Care, PULSE), and contract length. Expect additional fees for implementation, data migration, and extensive training services.

This ensures your monthly costs align with your practice’s unique scope, avoiding unnecessary expenses for unused features.

2. Value Assessment & ROI

Investing for long-term gains.

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While custom pricing requires upfront discussions, it means you get a solution tailored to your specialty, like rehab or wound care. This deep specialization offers significant ROI by streamlining complex workflows, improving compliance, and reducing errors. Your investment drives efficiency and better patient outcomes.

This helps you see beyond the initial cost to the substantial long-term operational and financial benefits for your organization.

3. Budget Planning & Implementation

Plan for total cost of ownership.

Budget-wise, remember that Net Health’s quote often doesn’t include all potential costs. Factor in one-time implementation, data migration, and specific training needs for your team. From my cost analysis, these initial setup costs can be significant. Long-term contracts (1-3 years) are common, impacting your commitment.

This helps you create a comprehensive budget that covers all aspects, ensuring no hidden surprises for your finance team.

My Take: Net Health pricing prioritizes custom solutions for specialized care, making it ideal for mid-to-large medical practices needing integrated EHRs tailored to unique workflows and compliance.

Overall, Net Health pricing reflects a robust, specialized enterprise solution, requiring direct consultation to match the system to your specific needs. It provides long-term value for complex, specialty healthcare operations.

Net Health Reviews

Real user feedback reveals the truth.

To understand Net Health’s real-world performance, I’ve analyzed numerous Net Health reviews from various platforms like G2 and Capterra. This section dives into what actual customers experience, offering balanced insights for your decision-making.

1. Overall User Satisfaction

What do users truly feel?

Net Health reviews reveal a generally positive, yet polarized, sentiment, often falling within the 3.8 to 4.2 out of 5-star range. From my review analysis, what stands out is how users appreciate its specialized functionality despite noted challenges. This indicates a high value placed on its core capabilities.

Satisfaction stems from its specialized workflows and compliance. Dissatisfaction often arises from UI and support, leading to a balanced, yet sometimes polarized, sentiment.

2. Common Praise Points

What do users consistently love?

Review-wise, users consistently highlight Net Health’s deep specialization, often remarking it’s “built by therapists, for therapists.” What I found in user feedback is that its discipline-specific workflows are invaluable, providing highly tailored documentation templates. Compliance tools for regulations like MIPS also receive strong praise.

This means you’ll benefit from workflows precisely designed for your specialty, ensuring robust compliance and reducing manual effort in your daily operations.

3. Frequent Complaints

Common user frustrations emerge.

Customers frequently complain about the user interface, describing parts as ‘dated’ or ‘clunky’ with excessive clicks and slow loading times. From my review analysis, mixed experiences with customer support are also a recurring theme, with users noting long wait times for complex issue resolution. Cost is another barrier for some.

While some issues like UI may require adaptation, critical support problems could be deal-breakers. Your experience will vary, but be prepared for these common pain points.

Overall, Net Health reviews present a picture of a powerful, specialized tool with significant strengths, balanced by common frustrations. The analysis offers credible insights into real user experiences, helping you set clear expectations.

Best Net Health Alternatives

Navigating your choices for rehabilitation software?

The best Net Health alternatives include several strong options, each uniquely suited for specific business scenarios and priorities in post-acute care. I’ll help you understand when to choose them.

1. WebPT

Focused solely on outpatient rehab?

WebPT excels if your priority is a sleek, modern user interface and abundant educational resources for your outpatient therapy clinic. What I found comparing options is that WebPT offers a superior user experience for pure rehab practices, acting as a strong alternative.

Choose WebPT if you’re a dedicated outpatient PT/OT clinic valuing modern design and rich educational content, not needing broader continuum-of-care solutions.

2. Raintree Systems

Is your enterprise exceptionally large and complex?

Raintree Systems is a strong alternative for very large therapy and rehab enterprises requiring extensive customization for unique, non-standard workflows. From my competitive analysis, Raintree provides unmatched workflow configurability for complex, multi-location operations, though it’s more intricate to implement.

Choose Raintree when your large enterprise demands deep, ground-up customization for unique, complex workflows, outweighing Net Health’s out-of-box approach.

3. TherapyNotes

Seeking simplicity and affordability for a small practice?

TherapyNotes serves as an excellent alternative for small practices or solo providers prioritizing ease of use and cost-effectiveness for basic functions. Alternative-wise, TherapyNotes offers an incredibly simple, affordable solution for notes, scheduling, and billing, differing from Net Health’s comprehensive features.

Choose TherapyNotes if you’re a small practice or solo provider needing simple, affordable notes, scheduling, and billing, not complex enterprise-level features.

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The best Net Health alternatives ultimately depend on your practice size, budget, and specific workflow needs. Carefully evaluate what truly drives your decision.

Setup & Implementation

Successful Net Health deployment demands thorough preparation.

A successful Net Health review goes beyond features; it assesses deployment. This section breaks down what to expect during implementation, helping you prepare your business for a smooth transition and understand the complexity involved.

1. Setup Complexity & Timeline

Deployment isn’t just installing software.

Net Health implementation is a formal, managed process involving system configuration, workflow customization, and crucial data migration. From my implementation analysis, data migration often requires careful oversight from your team, impacting the timeline. Expect several weeks to a few months, depending on your practice size.

You’ll need to dedicate internal resources to this process, especially for data validation and workflow mapping. Plan accordingly for this critical upfront work.

2. Technical Requirements & Integration

Prepare your IT for cloud connectivity.

As a cloud-based solution, Net Health requires stable, high-speed internet. What I found about deployment is that adequate network infrastructure is crucial for performance, as users cite occasional slowness. Ensure your modern computer hardware can support the system.

Your IT team should assess current network capabilities and upgrade hardware if needed. This prevents performance bottlenecks after go-live.

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3. Training & Change Management

User adoption demands careful planning.

Formal training is essential, with a moderate to steep learning curve for staff unfamiliar with comprehensive EHRs. Implementation-wise, designating an internal “super-user” is key for ongoing staff support and mastering the system.

You’ll want to invest time in thorough training programs and empower a champion. This proactive approach ensures user buy-in and smoother daily operations.

4. Support & Success Factors

Vendor support makes all the difference.

While Net Health provides implementation trainers, user feedback on ongoing customer support is mixed, citing long wait times. From my analysis, proactive issue escalation is often required for complex problems. Success hinges on clear communication channels.

You should establish clear communication protocols with their team and have contingency plans for support delays. A dedicated internal lead smooths the path.

The overall Net Health implementation requires careful planning and significant internal engagement. A successful deployment hinges on proactive preparation and strong internal leadership throughout the transition.

Who’s Net Health For

Is Net Health the right fit for your practice?

This Net Health review helps you discover if the software aligns with your business profile, team size, and specific healthcare use cases. I’ll guide you through who benefits most and who might need alternatives.

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1. Ideal User Profile

Established specialty medical organizations.

Net Health shines for mid-to-large private rehab therapy practices, hospital outpatient departments, and specialty wound care centers. From my user analysis, organizations prioritizing deep clinical functionality and robust compliance features will find it invaluable. It’s built for those needing highly specific documentation.

These users thrive by leveraging the software’s specialization to standardize workflows and maintain regulatory peace of mind during audits.

2. Business Size & Scale

Optimal for mid-sized to enterprise operations.

Your business should be beyond a small startup, typically a mid-sized practice or larger enterprise with multiple therapists or locations. What I found about target users is that smaller, budget-constrained practices often struggle with the cost and complexity, while larger entities benefit from its comprehensive scope.

Assess if your organization has the budget and resources for a powerful, all-in-one system and its implementation.

3. Use Case Scenarios

Deep clinical documentation and RCM.

Net Health excels at standardizing clinical documentation across multiple therapists or sites, maximizing reimbursement, and ensuring compliance with complex healthcare regulations. User-wise, it supports integrated revenue cycle management and helps drive growth through business intelligence from clinical data.

This solution fits if your core need is a powerful, specialty-specific system to streamline complex clinical and financial workflows.

4. Who Should Look Elsewhere

Small practices or those seeking simplicity.

If you’re a small or new practice on a tight budget, or if your top priority is a simple, modern, and intuitive user interface, Net Health isn’t ideal. From my user analysis, users often criticize its dated, click-heavy interface, making it less suitable for those prioritizing ease of use over deep features.

Consider more budget-friendly or user-friendly solutions if your practice is small or values interface simplicity above all else.

This Net Health review highlights that choosing the software depends on your practice’s size, specialty, and appetite for comprehensive, albeit complex, features. Self-qualify based on operational complexity and resource availability.

Bottom Line

Is Net Health the right fit for you?

My comprehensive Net Health review distills complex analysis into a clear recommendation, guiding you toward an informed decision about this specialized healthcare software.

1. Overall Strengths

Net Health shines in specialty care.

This software excels with deep, discipline-specific clinical workflows and documentation, ensuring robust compliance for unique healthcare verticals. From my comprehensive analysis, its integrated nature simplifies operations, consolidating scheduling, EHR, and billing efficiently.

These capabilities directly support operational excellence and peace of mind for specialized clinics navigating complex regulations.

2. Key Limitations

However, Net Health presents notable challenges.

A frequent complaint highlights a somewhat dated and click-heavy user interface, impacting daily efficiency and requiring a learning curve. Based on this review, customer support experiences are often mixed, leading to frustration when complex issues arise. Its higher cost can also be a barrier.

These limitations aren’t insurmountable but demand realistic planning for training and support expectations.

3. Final Recommendation

My clear recommendation emerges here.

You should choose Net Health if your mid-market or enterprise-level specialty practice prioritizes deep vertical integration and regulatory compliance. Based on this review, it offers unparalleled depth for specific medical fields, despite its learning curve.

Your decision should weigh its specialized power against potential usability and cost considerations for your unique needs.

Overall, this Net Health review provides strong guidance for specialty clinics seeking a robust, compliant solution despite its known interface and support challenges.