Gaviti Review: Overview, Features, Pricing & Alternatives in 2025

Chasing late payments is draining your patience.

If you’re searching for a smarter way to tackle accounts receivable, you probably know that manual collections just can’t keep up as your customer count grows.

The daily reality? Your cash flow feels always stuck in limbo, and wasted admin time chips away at your actual priorities.

I’ve spent hours digging into how Gaviti takes the headache out of A/R with automated workflows, a central collections dashboard, self-service payment portals, and real cash forecasting—not just more spreadsheets.

In this review, I’ll break down how Gaviti makes collecting faster and less stressful by replacing email chaos and tedious follow-ups with a truly integrated platform.

You’ll find, in this Gaviti review, exactly what matters for your decision: detailed analysis of features, transparent pricing, the key limitations, setup takeaways, and how it actually compares to other A/R solutions.

You’ll get the real story and the features you need to finally collect faster with less hassle.

Let’s get started.

Gaviti Overview

Gaviti have been around since 2018, based in Tel Aviv, Israel, focusing on automating accounts receivable collections to improve cash flow and reduce manual work.

What sets them apart is their focus on the mid-market, serving companies that have outgrown spreadsheets but don’t need enterprise-grade complexity. They specialize in streamlining A/R processes with ERP integration to fit these specific business needs.

They’ve made smart moves recently, including a key partnership with Sage in 2022 and a $9 million Series A funding round that boosted product enhancements—details you’ll see reflected in this Gaviti review.

Unlike larger competitors, Gaviti emphasizes a user-friendly platform built for A/R teams, providing automation without overwhelming complexity. You’ll notice their solution feels like it was made by people who understand your daily collections challenges.

They work with mid-sized businesses across various industries, including manufacturing, professional services, and distribution, often those looking for faster cash flow with less manual follow-up.

Their strategy now clearly prioritizes deep ERP integrations and expanding automation features, which is aligned with the current buyer focus on efficiency and predictability in cash management.

Now let’s examine their capabilities.

Gaviti Features

Managing collections feels like constant busywork.

Gaviti features focus on automating accounts receivable processes to save time and boost cash flow. Here are the five main Gaviti features that tackle common A/R headaches for mid-market businesses like yours.

1. Automated Communication Workflows

Tired of manually sending endless payment reminders?

Chasing overdue invoices by hand wastes hours and risks inconsistent follow-up, frustrating your team and customers alike.

Gaviti’s automated communication workflows let you build multi-step sequences triggered by invoice age, risk, or amount, sending emails and SMS automatically. From my testing, the customizable logic-based sequences ensure timely, consistent outreach without needing constant oversight. This feature drastically reduces repetitive manual emails while improving collection rates.

This means your A/R team gets more time for strategic work and your cash flow improves steadily.

2. Centralized Collections Workspace

Still juggling data across spreadsheets and emails?

When collection info is scattered, it’s tough to track invoice status or team progress, leading to confusion and duplicate efforts.

Gaviti centralizes everything in one dashboard showing real-time aging reports, prioritized collector tasks, communication history, and key metrics. What I love about this feature is how it creates a clear single source of truth for your entire team’s work. This solution makes tracking easier and reduces mistakes by keeping all critical info in one place.

Your collections process becomes more transparent, efficient, and easier to manage day-to-day.

3. Customer Self-Service Payment Portal

Customer payment frustration slowing you down?

Many customers struggle with unclear invoice info or limited payment options, delaying your collections and increasing support inquiries.

Gaviti includes a secure branded portal where customers can view, download, and pay multiple invoices via credit card or ACH at once. This self-service payment solution reduces friction and inbound calls by giving customers easy control over their payments. From my experience, clients appreciate this straightforward approach and pay faster.

You get accelerated cash collection and fewer customer support headaches.

4. Dispute and Deduction Management

Disputes stuck in endless email chains?

When customers flag invoice issues, delays grow as teams scramble to resolve disputes without clear tracking or accountability.

With Gaviti, you can log disputes tied to specific invoices and assign them internally with deadlines. This feature tracks all communication in one place, creating an audit trail for faster resolution. Here’s where Gaviti gets it right—the formalized dispute workflow stops issues from falling through cracks and keeps everyone accountable.

Faster dispute resolution leads to improved customer relationships and steadier cash flow.

5. A/R Analytics and Cash Forecasting

Guessing your future cash flow?

Standard ERP tools often lack predictive insights, making it tough to plan ahead or identify at-risk accounts proactively.

Gaviti analyzes past payment patterns to forecast when invoices will clear and tracks KPIs like DSO and Collection Effectiveness Index. This data-driven forecasting feature equips you to spot trends and prepare accurate cash flow reports. From my testing, finance teams gain valuable visibility for smarter decision-making with this solution.

The result is more confident financial planning and reduced surprises in your cash flow.

These Gaviti features come together as a cohesive, automated collections platform designed to improve your cash flow while reducing manual work and complexity. Next up, let’s look at pricing and alternatives.

Gaviti Pricing

Confused about what you’ll actually pay monthly?

Gaviti pricing follows a custom quote model, which means you’ll need to contact sales for tailored pricing based on your business size, invoice volume, and integration needs. This approach gives flexibility but requires direct engagement to understand your exact costs.

1. Pricing Model & Cost Factors

Complex needs require tailored pricing.

Gaviti’s subscription pricing model is based on a custom quote reflecting your invoice volumes and ERP integrations, rather than fixed tiers. This means your monthly costs depend heavily on how many invoices you process and the level of automation you choose. From my cost analysis, this approach keeps your investment aligned with your operational scale and prevents overpaying for unnecessary features.

Budget-wise, you can expect your final price to flex with your growing receivables workload.

2. Value Assessment & ROI

Pricing tied to real business outcomes.

From my cost analysis, Gaviti’s pricing reflects the value of reducing manual A/R collections work and cutting Days Sales Outstanding. What makes their pricing different is how it connects tightly to invoice volume, so you pay proportionally for automation that accelerates cash flow. Compared to manual or semi-automated methods, this solution offers potential for strong ROI by improving your team’s efficiency.

This means your budget gets justified by direct improvements in cash collection speed.

3. Budget Planning & Implementation

Plan for integration costs upfront.

Beyond subscription fees, consider implementation and integration expenses, which vary by ERP system complexity. From my research, initial deployment may require dedicated budget for setup, configuration, and training to get the most from Gaviti’s platform. While these costs add upfront, they help avoid pitfalls and ensure smooth adoption.

So for your business, allocating budget beyond the subscription up front is crucial for success.

My Take: Gaviti pricing appeals to mid-market companies ready for tailored A/R automation without paying for oversized enterprise packages. Their approach suits firms that want scalable, invoice-volume-driven costs aligned to real collections gains.

The overall Gaviti pricing reflects flexible, usage-based value with custom investment.

Gaviti Reviews

Are Gaviti’s reviews really reliable?

My analysis of user feedback across top platforms reveals balanced insights from Gaviti reviews, helping you understand the authentic customer experience behind the features and pricing details covered earlier.

1. Overall User Satisfaction

Users show strong overall enthusiasm.

From my review analysis, Gaviti consistently earns high ratings around 4.7 out of 5 stars. What stood out in reviews was how customers highlight significant time savings and support quality, making these key drivers behind generally positive sentiments. Review-wise, this pattern suggests you can expect dependable performance coupled with meaningful productivity gains.

These results mean your team is likely to appreciate the workflow automation and responsive help.

2. Common Praise Points

Users consistently applaud time savings.

What stands out in customer feedback is how users frequently mention that automating reminders frees up valuable A/R staff time. From the reviews I analyzed, the ease of implementation and excellent support also receive recurring praise for smoothing adoption. This balanced positive feedback highlights how Gaviti handles setup and ongoing assistance well.

These features matter because better time management and help translate into faster cash collections.

3. Frequent Complaints

Some users want more report flexibility.

Customers typically mention limited options for customizing reports beyond standard dashboards. What I found in user feedback is how the desire for advanced reporting customization ranks as the primary complaint across reviews. Additionally, niche feature gaps around credit notes or deduction handling occasionally surface, though these are less frequent.

For most users, these issues are minor and don’t outweigh overall benefits.

The overall Gaviti reviews suggest strong user satisfaction with practical feature requests, providing useful insights for your decision.

Best Gaviti Alternatives

Too many options to choose from?

The best Gaviti alternatives include several strong contenders, each fitting different business sizes, priorities, integration needs, and budget constraints. From my competitive analysis, understanding these options will help you pick what works best for your specific situation.

1. HighRadius

Better for large enterprises with complex needs?

HighRadius shines when your company operates on a global scale with multiple units and requires advanced AI-driven credit, billing, and cash application beyond just collections. This alternative stands out with powerful AI cash application and credit management capabilities ideal for enterprise demands but comes at a significantly higher cost.

You should choose HighRadius if your organization needs deep customization, enterprise-grade functionality, and is prepared for a substantial investment.

2. Bill.com (AR)

Looking to unify your AP and AR processes?

Bill.com offers a solid alternative by combining accounts payable and receivable automation in a single platform. From my competitive analysis, Bill.com is a strong choice if you want simplified AR without the complexity of specialized collections tools like Gaviti provides.

Opt for Bill.com when your collections are straightforward and you value convenience by managing AP and AR together at a reasonable price.

3. Chaser

Small business or QuickBooks/Xero user?

Chaser is an excellent alternative if your business is smaller and uses QuickBooks or Xero since it provides simple, effective automation for payment reminders at a lower cost. What I found comparing options shows that Chaser delivers affordable and user-friendly collections automation perfectly suited for SMBs but lacks the ERP depth Gaviti offers.

You’ll want to consider Chaser when budget is limited and your collections processes don’t require complex ERP integrations.

4. Tesorio

Need advanced cash flow forecasting?

Tesorio offers a unique alternative focused on predictive cash flow modeling and connecting A/R data directly to treasury functions. From my evaluation, Tesorio excels in AI-powered forecasting for financial leadership but may not match Gaviti’s streamlined A/R user experience.

Choose Tesorio if your priority is CFO-level financial insights and forecasting rather than day-to-day collections management.

The best Gaviti alternatives come down to your company size, integration needs, and budgeting priorities rather than just features alone.

Setup & Implementation

Worried how complex your implementation might be?

The Gaviti review reveals a guided deployment that balances technical integration with user-friendly setup. Implementation-wise, it’s not plug-and-play but also not overly complicated, making it suitable for mid-market businesses wanting clear expectations about resource needs and timelines.

1. Setup Complexity & Timeline

Implementation is rarely effortless.

Gaviti implementation typically completes between two to four weeks, depending on your ERP integration and workflow complexity. From my implementation analysis, this timeframe suits businesses prepared for guided collaboration with Gaviti’s team who handle technical mapping and configuration. Your involvement mainly centers on defining workflows and email templates.

You’ll want to prepare clear collection process documentation and allocate time for collaboration and decision making upfront.

2. Technical Requirements & Integration

Integration can present hidden hurdles.

Since Gaviti integrates tightly with ERP systems like NetSuite, Sage, QuickBooks, or SAP, your implementation depends heavily on having API access or data connectors ready. What I found about deployment is that ensuring proper ERP connectivity is often the critical challenge during implementation. Being cloud-based, Gaviti minimizes hardware requirements but relies on your existing infrastructure.

Your IT team should be ready to provide API credentials and assist with troubleshooting during integration phases.

3. Training & Change Management

User adoption takes focused effort.

The platform is intuitive, yet your A/R staff will need hands-on training to use Gaviti effectively. From my implementation analysis, structured training paired with active support accelerates adoption and minimizes resistance. Gaviti’s team usually delivers solid onboarding training, ensuring users feel confident before going live.

For successful adoption, assign internal champions and schedule follow-up sessions to reinforce new workflows and habits.

4. Support & Success Factors

Strong vendor support smooths implementation bumps.

The Gaviti team offers responsive and knowledgeable assistance throughout the implementation process. What I found about deployment is that vendor-led ongoing support is key to a smooth go-live and post-launch confidence. Their responsiveness helps address unexpected issues quickly, making a real difference in your experience.

To maximize success, commit to open communication and leverage the vendor’s resources fully during and after rollout.

Overall, Gaviti implementation benefits from a well-structured vendor-guided approach that fits mid-market businesses aiming for hands-on support and clear timelines.

Who’s Gaviti For

Is Gaviti the right fit for your A/R team?

In this Gaviti review, I’ll help you understand which business types, team sizes, and operational setups benefit most from the platform. By focusing on real-world use cases, you can quickly self-qualify whether Gaviti suits your needs.

1. Ideal User Profile

For mid-market A/R managers and finance teams.

Gaviti works best for companies where manual invoice follow-ups waste valuable time and automate receivables collections is a key goal. User-wise, this software shines with accounts receivable managers, controllers, and CFOs in B2B industries like wholesale, manufacturing, or SaaS, where a guided implementation supports smooth adoption.

These users succeed most when they need to reduce Days Sales Outstanding (DSO) and streamline customer payment tracking.

2. Business Size & Scale

Mid-size companies with moderate invoice volumes.

If your business generates between $10 million and $500 million annually and your collections team handles a steady flow of invoices, Gaviti will fit well. From my user analysis, businesses outgrowing spreadsheets but not needing enterprise-grade systems find the sweet spot here, as the platform balances power and usability without overwhelming complexity.

You’re a good fit if your team needs organized workflows without highly specialized customization.

3. Use Case Scenarios

Ideal for automating manual collections workflows.

When your priority is cutting down time spent on email reminders and tracking overdue invoices, Gaviti provides centralized communication logs and workflow automation. From my analysis, the software excels where direct integration with ERPs like NetSuite or Sage Intacct supports timely, consistent follow-ups that improve cash flow.

If your use case involves standard B2B invoicing and clear payment terms, you’ll find this works well.

4. Who Should Look Elsewhere

Not a fit for heavy custom-reporting or complex credit scenarios.

If your collections processes demand highly customizable reporting or involve intricate credit notes and deduction disputes, Gaviti’s current capabilities might feel limiting. User feedback suggests teams needing advanced report flexibility or specialty credit management should consider more specialized accounts receivable platforms.

Look for solutions with stronger analytical customization and scenario handling if these are your priorities.

From my Gaviti review, your best fit depends on automating standard A/R collections without requiring complex customizations or heavyweight enterprise features.

Bottom Line

Is Gaviti the right fit for your business?

This Gaviti review offers a clear verdict based on thorough evaluation of its features, pricing, and user experience to help you decide confidently.

1. Overall Strengths

Strong automation and user experience prevail.

Gaviti excels at streamlining accounts receivable processes by automating reminders, centralizing communications, and improving cash flow management. From my comprehensive analysis, the platform’s time-saving automation and customer support stand out compared to traditional manual methods and many mid-market competitors.

These strengths enable businesses to reduce Days Sales Outstanding (DSO) and free A/R teams for strategic tasks, directly impacting financial health and team productivity.

2. Key Limitations

Some customization options are limited.

While Gaviti delivers excellent core functionality, the software lacks deeper report customization and advanced niche features like enhanced credit note workflows. Based on this review, limited report customization remains a notable gap that could impact teams needing highly tailored analytics.

These limitations should be manageable trade-offs for most mid-market businesses but may prompt larger or specialized users to explore alternatives.

3. Final Recommendation

Recommended for mid-market firms seeking efficiency.

You should choose Gaviti if your priority is automating and improving collections with a solution that’s easy to implement and backed by strong support. From my analysis, it offers excellent value for its target mid-market segment without the complexity or cost of enterprise-grade systems.

Your decision should include testing how well its dashboard and reporting fit your specific operational needs before full adoption.

This Gaviti review concludes with high confidence in its fit for mid-market needs, balancing its strengths against manageable limitations.