Riskonnect Review: Overview, Features, Pricing & Alternatives in 2025

Too many risk silos slow you down.

If you’re evaluating risk management platforms, chances are you’re juggling scattered tools, manual reporting and disconnected data that make it hard to see the big picture.

But here’s the reality: Lack of unified oversight wastes your time and leaves you constantly putting out fires instead of reducing real risks.

Riskonnect aims to fix this by bringing all your risk, compliance, and incident management workflows together in one place—so you can finally connect the dots and respond faster. Based on my deep dive, their Salesforce-based platform stands out for breaking down data silos and delivering real-time insights your team can act on.

In this review, I’ll show you how Riskonnect gives you genuine end-to-end risk visibility so you can finally move from feeling reactive to being ahead of risks.

In this Riskonnect review, I’ll unpack key features, pricing, product strengths and weaknesses, and show you how it compares to other major solutions—so you can make a real side-by-side decision.

You’ll come away with the confidence and insights to pick the features you need to streamline your risk management.

Let’s get started.

Riskonnect Overview

Headquartered in Atlanta, Georgia, Riskonnect has been a dedicated player in the IRM space since 2007. Their core mission is to help your business manage all enterprise risks from one platform.

You’ll find them serving mid-market and enterprise organizations across diverse sectors like healthcare, manufacturing, and financial services. What really sets them apart is their focus on integrated risk management, breaking down the traditional data silos that frustrate risk teams.

Their recent acquisitions, including Ventiv and Camms in 2024, were smart moves. The impact of this aggressive growth is something I’ll analyze further through this Riskonnect review.

Unlike competitors like ServiceNow that bundle GRC into a larger IT platform, Riskonnect feels built by actual risk managers. It offers a purpose-built and more intuitive experience for its target users.

They work with over 2,500 customers across six continents, especially large, complex organizations in regulated industries that demand a single source of truth for all their risk data.

From what I’ve seen, their strategy is laser-focused on providing that holistic view, connecting claims, compliance, and business continuity. This directly answers the market’s critical need for enterprise-wide operational resilience.

Now let’s examine their core capabilities.

Riskonnect Features

Tired of managing risk in a siloed mess?

Riskonnect features provide a truly integrated approach to risk management, helping you connect the dots across your entire organization. Here are the five main Riskonnect features that really stand out.

1. Integrated Risk Management (IRM) Platform

Is your risk data scattered everywhere?

Dealing with fragmented risk information means you can’t get a clear picture of your overall exposure. This often leads to uninformed decisions and missed threats.

Riskonnect’s IRM platform pulls all your risks—strategic, operational, insured, non-insured—into one place. What I found impressive is how it provides real-time visibility into key metrics, helping you break down departmental silos. This feature creates a single source of truth for all your risk data.

This means you can make faster, more informed decisions, enhancing your organization’s resilience against unexpected challenges.

2. Claims Administration

Does claims management feel like a black hole?

Manual claims processes are slow, error-prone, and cost your organization money. You’re probably spending too much time on paperwork instead of resolution.

The Claims Administration feature automates the entire claims lifecycle, from intake to settlement, eliminating manual clicks. From my testing, the survey-style intake and automatic data validation really streamline the process. This helps you centralize all claim details and attachments for easy access.

This means you can significantly reduce processing times and administrative costs, improving overall claims efficiency and satisfaction.

3. Internal Audit

Are your audit processes disconnected and inefficient?

Managing internal audits manually or with disparate tools can lead to inconsistencies and wasted effort. You might struggle to track progress or ensure compliance.

Riskonnect’s Internal Audit solution helps you manage the entire audit process from a single, secure platform. This feature enables consistent methodology for identifying and assessing risks, accelerating your workflows and improving auditor productivity. It really shines in promoting uniform application of controls.

This means you can achieve more efficient audits, ensure regulatory alignment, and gain better oversight of your risk management practices.

4. Governance, Risk, and Compliance (GRC)

Struggling to keep up with endless compliance demands?

Consolidating GRC activities across different systems is a nightmare, leading to potential non-compliance and reputational damage. This can overwhelm your team.

Riskonnect’s GRC software provides a comprehensive suite of tools to manage all aspects of governance, risk, and compliance. This feature helps you consolidate risk data and improve communication across departments, using the Unified Compliance Framework. You can manage everything from regulatory changes to incident response.

This means you can navigate complex regulatory environments with confidence, ensuring adherence and minimizing compliance-related risks.

5. Business Continuity & Resilience

Worried your business isn’t ready for a crisis?

Lack of a solid business continuity plan can leave your organization vulnerable to disruptions. You might be unprepared for unexpected events that could shut you down.

The Business Continuity & Resilience feature (formerly Castellan) simplifies and automates your entire BCM program. What I love is the customizable templates for BIAs and crisis plans, and the mobile app for offline access. This feature helps you maintain and delegate responsibilities enterprise-wide.

This means you can build a robust resilience program, ensuring your organization can quickly recover and continue operations no matter what comes your way.

These Riskonnect features work together to create a holistic risk ecosystem that breaks down silos and truly empowers your organization to anticipate and respond to threats.

Riskonnect Pricing

Hidden costs with custom quotes?

Riskonnect pricing follows a custom quote model, requiring direct contact to get specific costs tailored to your organization’s unique size and industry needs.

1. Pricing Model & Cost Factors

Understanding what you pay.

Riskonnect’s pricing is structured around a per-user annual subscription, supplemented by various additional fees. These include intake portal and data center fees, alongside professional services for implementation and ongoing support. What I found regarding pricing is it is customized significantly based on your organization’s specific requirements.

This means your budget gets a personalized quote rather than a generic, one-size-fits-all price.

2. Value Assessment & ROI

Is this an investment or expense?

While Riskonnect can be expensive, its integrated platform provides a holistic view of risk, which can lead to significant long-term savings by preventing incidents and improving compliance. **The value comes from reducing silos and automating complex risk processes, streamlining operations, and freeing up your team.

This helps you avoid costly errors and ensures better decision-making, delivering a strong ROI for your business.

3. Budget Planning & Implementation

Anticipating total ownership costs.

When considering Riskonnect, factor in the one-time implementation fees and potential data services charges in addition to the annual subscription. From my cost analysis, these components contribute significantly to the total cost of ownership, making initial setup a notable investment.

So for your business, you’ll need to allocate substantial upfront budget for a smooth and successful deployment.

My Take: Riskonnect’s pricing, though custom and often perceived as high, targets mid-to-large enterprises needing comprehensive, integrated risk management, justifying the investment through tailored solutions and robust capabilities.

The overall Riskonnect pricing reflects customized enterprise value for complex risk management needs.

Riskonnect Reviews

What do real customers actually think?

I’ve analyzed numerous Riskonnect reviews to give you an authentic look at what users experience. This section dives into feedback patterns to help you understand real-world satisfaction and common sentiments.

1. Overall User Satisfaction

Users seem generally satisfied.

From my review analysis, Riskonnect maintains strong overall ratings, often above 4 out of 5 stars on platforms like Gartner Peer Insights. What stood out is how users often praise its comprehensive capabilities, suggesting a robust solution. Most reviews indicate positive user sentiment.

This indicates you can expect a generally positive experience with the software.

2. Common Praise Points

The integrated approach wins users over.

Users consistently highlight Riskonnect’s ability to unify various risk functions, like GRC and claims, into a single platform. From my review analysis, its flexibility and customization capabilities are frequently mentioned, allowing tailored workflows. Many reviews also commend its automation and data-driven insights.

This means you can expect a comprehensive solution that adapts to your specific needs.

3. Frequent Complaints

Implementation time is a common concern.

While praised for its depth, some users report a significant implementation time and a steep learning curve. What I found in user feedback is how the initial setup process can be quite extensive, especially when customizing the platform to fit unique requirements.

This suggests you should factor in sufficient time and resources for the initial rollout.

The overall Riskonnect reviews present credible insights into user satisfaction, highlighting both strengths and areas requiring patience during setup.

Best Riskonnect Alternatives

Too many risk management software options?

The best Riskonnect alternatives include several strong options, each better suited for different business situations and priorities regarding GRC, audit, and overall risk management.

1. MetricStream

Need extensive global compliance intelligence?

MetricStream excels for organizations with deep, global risk and compliance requirements, particularly due to its focus on sophisticated compliance intelligence. From my competitive analysis, MetricStream offers an AI-first connected GRC platform with extensive depth, making it a powerful alternative for complex regulatory needs.

Choose MetricStream if your priority is comprehensive global compliance and advanced AI insights over broader risk consolidation.

2. LogicGate Risk Cloud

Seeking highly tailored workflows for mid-market?

LogicGate Risk Cloud makes more sense for mid-market firms needing flexible, highly customizable workflows for ERM. What I found comparing options is that LogicGate is often more cost-effective for mid-sized firms seeking tailored solutions, whereas Riskonnect targets larger enterprises.

Consider this alternative when your mid-sized business requires strong customization capabilities at a more accessible price point.

3. AuditBoard

Prioritizing unified audit and real-time reporting?

AuditBoard shines for organizations focused on unifying audit, risk, and compliance teams with efficient, streamlined workflows. From my analysis, AuditBoard provides excellent out-of-the-box dashboards and templates for quicker implementation, making it a strong alternative for improving team collaboration and real-time reporting.

Choose AuditBoard if unifying your audit and compliance functions with improved efficiency and lower costs is your main objective.

4. ServiceNow GRC

Already deeply integrated within the ServiceNow ecosystem?

ServiceNow GRC is a powerful alternative if your organization is already heavily invested in ServiceNow’s broader IT service management and operations. Alternative-wise, ServiceNow offers seamless integration across its ecosystem, leveraging AI-powered insights for unified GRC, though it requires existing platform familiarity.

Your situation calls for ServiceNow GRC if you seek a robust GRC solution within your existing ServiceNow platform investment.

The best Riskonnect alternatives depend heavily on your specific organizational size, existing tech stack, and risk focus.

Riskonnect Setup

What does Riskonnect implementation really involve?

A successful Riskonnect setup is crucial for maximizing its benefits. This section analyzes the deployment process, helping you understand the time, resources, and commitment required.

1. Setup Complexity & Timeline

Expect a significant commitment during deployment.

Riskonnect implementation can be a long process, involving discovery, extensive configuration, and a clear vision for optimal results. From my implementation analysis, realizing its full potential requires dedicated effort, scaling with your organization’s specific risk management needs and existing systems.

You’ll need to plan for a substantial commitment and ongoing configuration to achieve the best outcomes.

2. Technical Requirements & Integration

Technical readiness is key for smooth deployment.

Riskonnect is a cloud-based platform built on Salesforce Force.com, leveraging its capabilities for workflow and reporting. What I found about deployment is that it supports various EHR integrations for secure data flow, requiring careful mapping and configuration with your existing systems.

Plan for IT resources to manage data security, user profile customization for access control, and robust integration testing.

3. Training & Change Management

User adoption needs focused training and support.

The platform’s flexibility means a learning curve, especially for customization and setup, so hands-on training is vital. From my analysis, collaborative training sessions maximize knowledge retention for administrators, integrating system setup with practical learning to ensure proficiency.

Invest in thorough training programs and strong internal champions to navigate the learning curve and drive successful user adoption.

4. Support & Success Factors

Ongoing support enhances long-term success.

Riskonnect offers 24/7 global customer success support, helping you optimize the platform as your business needs evolve. What I found about deployment is that their implementation teams are often praised for expertise, which contributes significantly to a positive initial experience.

Prioritize clear communication with their support team and utilize their documentation and video tutorials for ongoing success and issue resolution.

Overall, a successful Riskonnect setup requires dedicated time and resources but yields significant benefits in integrated risk management.

Bottom Line

Is Riskonnect the right solution for your business?

My Riskonnect review shows a powerful, integrated risk management platform best suited for large enterprises and highly regulated industries with complex needs.

1. Who This Works Best For

Large enterprises with highly complex risk profiles.

Riskonnect is ideal for organizations in healthcare, finance, manufacturing, and other highly regulated industries requiring robust Enterprise Risk Management (ERM). From my user analysis, businesses with global operations and stringent compliance needs will find its comprehensive capabilities invaluable for consolidating diverse risk data.

You’ll succeed if you need a single, integrated platform to manage a wide array of risks and ensure regulatory adherence across your enterprise.

2. Overall Strengths

Unparalleled visibility and robust integration.

The software excels by consolidating diverse risk data—from claims and compliance to internal audit—into a single, comprehensive platform. From my comprehensive analysis, its ability to break down traditional silos offers unparalleled visibility for data-driven decision-making and fosters proactive risk management across your entire organization.

These strengths translate into significant efficiencies, cost savings, and enhanced risk mitigation for complex, global operations.

3. Key Limitations

Implementation requires significant investment and time.

While powerful, new users may experience a long implementation time and a steep learning curve to fully leverage its comprehensive features. Based on this review, customizing the platform demands dedicated resources and a clear strategic vision, which can be a significant upfront commitment.

I’d say these limitations are manageable if you have the resources and patience, but they are crucial considerations before committing to this solution.

4. Final Recommendation

Riskonnect earns a strong recommendation for specific users.

You should choose this software if your large enterprise requires a comprehensive, integrated solution to manage complex risks and compliance across global operations. From my analysis, your business scale must match its enterprise capabilities and be prepared for the necessary implementation investment.

My confidence level is very high for large, regulated organizations but drops for smaller businesses with simpler risk management needs.

This Riskonnect review highlights strong value for enterprise-level risk management, emphasizing its comprehensive capabilities for complex and highly regulated business environments.