Chasing down event details tiring you out?
If you’re in hospitality, you know how messy and overwhelming it gets trying to organize client communications, manage bookings without overlap, and keep catering details straight—especially as things scale up.
What makes it tough is hours lost switching systems and chasing info, when you’d rather actually move deals forward.
Event Temple steps in by pulling sales CRM, event management, e-proposals, and analytics under one roof, syncing everything that usually slips through the cracks. Their focus is making sure no lead, date, or detail gets missed—so you can ditch the firefighting and focus on winning and running more events.
In this review I’ll break down how Event Temple can cut out daily confusion and help bring real order to your booking and sales workflows.
You’ll see in this Event Temple review how their event-focused tools stack up—feature-by-feature, on pricing, and against real alternatives—so you can evaluate with confidence.
You’ll walk away knowing the features you need to streamline your process, speed up sales, and run events without the usual chaos.
Let’s dive into the analysis.
Quick Summary
- Event Temple is a cloud-based platform that streamlines event sales and catering management for hotels and venues.
- Best for hospitality businesses managing event bookings, group sales, and catering operations.
- You’ll appreciate its strong CRM, efficient e-proposal tools, and easy-to-use email automation features.
- Event Temple offers custom pricing starting around $99 with free demos and trials available.
Event Temple Overview
Event Temple is a focused hospitality software provider based in British Columbia. Since 2016, their mission has been to build a modern, all-in-one platform for hotel group sales and catering.
They primarily serve independent hotels and multi-property venue groups who are frustrated with legacy systems. What I find sets them apart is their deep focus on the hotel segment, something you feel in their intuitive design and specialized integrations.
Their recent product developments show a commitment to practical automation and insightful analytics. I think these updates make a real difference, as we will explore through this Event Temple review.
Unlike competitors like Caterease that can feel overly complex, Event Temple positions itself as the user-friendly alternative. They directly challenge larger players by providing a genuinely modern and intuitive user interface your whole team will actually use daily.
You’ll find them working with a wide range of properties, from boutique hotels to larger conference centers that need to streamline their entire event sales pipeline from lead to execution.
From my analysis, their core strategy is providing a single source of truth for your sales and operations teams. This approach aligns perfectly with the market’s clear demand for consolidated, easy-to-use tech that eliminates information silos.
Now, let’s dive into their features.
Event Temple Features
Still wrestling with scattered event details?
Event Temple features provide an integrated suite to manage your entire event lifecycle. Here are the five main Event Temple features that streamline operations for hospitality businesses.
1. Sales CRM and Lead Management
Losing track of client communications?
Managing inquiries and sales pipelines manually often leads to missed opportunities and inconsistent follow-ups. This can directly impact your revenue.
Event Temple’s CRM provides a robust system to track clients, sales, and communications, keeping everything organized. From my testing, leads flow directly from your website into the system, eliminating manual data entry. This feature ensures no lead falls through the cracks and your team is always on top of client relationships.
This means you can efficiently manage prospects, track sales activities, and close more deals.
- 🎯 Bonus Resource: While discussing efficient management, understanding robust board management software is equally important for holistic organizational oversight.
2. Event and Catering Management
Double bookings driving you crazy?
Without a centralized system, managing event logistics and catering operations can be chaotic. This creates frustrating errors and unhappy clients.
The platform offers comprehensive tools for managing events and bookings with a centralized, color-coded calendar. What I love about this feature is how you can create custom event packages and generate detailed Banquet Event Orders (BEOs) for your teams. It prevents those costly double bookings.
The result is streamlined event coordination, ensuring smooth execution from planning to catering.
3. E-Proposals and Digital Documents
Sending out outdated PDFs for signatures?
The old way of sending proposals and contracts often involves slow, paper-heavy processes. This wastes time and delays crucial approvals.
Event Temple enables quick creation and sending of customizable e-proposals and contracts with e-signature capabilities. This is where Event Temple shines; sharing a link instead of a PDF streamlines client approvals and reduces paper usage. This feature helps you close deals faster and more efficiently.
This means you can accelerate your sales cycle and impress clients with a modern, seamless experience.
4. Smart Mail and Email Automation
Emails getting lost in a messy inbox?
Disjointed email communication often leads to missed messages and a lack of clear client interaction history. This creates disconnects with your clients.
Event Temple includes integrated email capabilities, allowing seamless communication directly within the system. Their email automation features are particularly strong, ensuring all client interactions are tracked and easily accessible. This feature helps keep your team on the same page.
So, you can maintain consistent client communication, ensuring nothing slips through the cracks.
5. Reporting and Analytics
Struggling to understand your sales performance?
Without clear data, making informed decisions about sales strategies and revenue goals can feel like guesswork. This hinders your growth.
Event Temple provides powerful reporting and analytics tools to track sales and revenue, offering detailed insights. From my evaluation, you can produce sales and event reports to effectively plan strategies and reach budget objectives. This feature gives you the data needed for smart business growth.
This means you gain valuable insights into booking trends, optimizing pricing, and identifying growth opportunities.
Pros & Cons
- ✅ Integrated CRM streamlines lead tracking and client relationship management.
- ✅ Centralized calendar and BEO generation improve event management efficiency.
- ✅ E-proposals with e-signatures accelerate contract finalization.
- ⚠️ Limited accounting and invoice controls may pose challenges for financial tracking.
- ⚠️ User access levels might require careful review for large organizations.
- ⚠️ No retrieval option for deleted invoices, a potential data loss risk.
You’ll find that these Event Temple features work together beautifully to create a complete event sales and catering management system. This cohesion helps you manage your hospitality operations seamlessly.
Event Temple Pricing
What will you actually pay for Event Temple?
Event Temple pricing follows a custom quote model, meaning you’ll need direct contact for precise costs tailored to your specific hospitality business needs.
Cost Breakdown
- Base Platform: Custom quote (starting around $99 or $1500 per month)
- User Licenses: 2 users often included; additional users may cost $99/month
- Implementation: Varies by complexity, custom quote
- Integrations: Varies by complexity (e.g., PMS, accounting systems)
- Key Factors: Number of users, hotel chain size, specific features needed
1. Pricing Model & Cost Factors
Their pricing approach is custom.
Event Temple’s pricing is not publicly transparent, instead relying on tailored quotes. What I found regarding pricing is it scales based on your specific requirements, including the size of your hotel or chain and the number of users. Factors like integrations and specific modules you need will also influence your total cost.
This means your budget aligns directly with your operational scale and avoids paying for unused features.
- 🎯 Bonus Resource: If you’re also looking into broader resource management, my article on best creative management platforms covers additional strategies for centralizing assets.
2. Value Assessment & ROI
Will this pricing benefit you?
Event Temple’s customized pricing allows you to invest only in what drives value for your venue or hotel chain. From my cost analysis, this focus on tailored solutions can lead to strong ROI through streamlined event operations and improved sales efficiency versus generic systems.
The result is your budget gets better visibility and predictable expenses over time.
3. Budget Planning & Implementation
Consider total cost of ownership.
Beyond the monthly subscription, you’ll need to factor in potential costs for implementation, training, and ongoing support for your team. Budget-wise, what stood out is how their system integrates complex sales and catering needs for hotels, justifying the investment for large-scale operations.
So for your business, expect to allocate significant upfront budget to ensure smooth deployment and maximum benefit.
My Take: Event Temple pricing prioritizes a tailored approach, making it ideal for hospitality businesses, from single venues to large chains, seeking a solution perfectly aligned with their operational needs.
The overall Event Temple pricing reflects customized value for hospitality operations.
Event Temple Reviews
What do real users actually think?
To help you understand real-world experiences, I’ve analyzed Event Temple reviews from multiple platforms, providing balanced insights into customer satisfaction and common feedback patterns.
1. Overall User Satisfaction
Users are highly satisfied.
From my review analysis, Event Temple maintains strong satisfaction ratings, averaging 4.8/5 on Secret and 4.5/5 on G2. What I found in user feedback is how customers consistently praise its positive impact on efficiency, suggesting you’ll likely see similar operational improvements.
This pattern indicates high user contentment, particularly with the software’s practical benefits.
- 🎯 Bonus Resource: Before diving deeper into operational improvements, you might find my analysis of venture capital management software helpful for investment oversight.
2. Common Praise Points
Users love the efficiency and support.
Customers consistently highlight Event Temple’s ability to streamline processes, automate tasks, and save significant time. From the reviews I analyzed, customer support also receives exceptional praise for its responsiveness and helpfulness, setting it apart.
This means you can expect smoother operations and reliable assistance when needed.
3. Frequent Complaints
Some invoice controls are missing.
Review-wise, the most frequent complaint centers around a lack of essential accounting and invoice controls. What stands out in user feedback is how users desire more robust invoice editing restrictions and retrieval options, noting that current flexibility can lead to issues.
These limitations aren’t deal-breakers for all users but are important for specific accounting needs.
What Customers Say
- Positive: “We improved our efficiency and saved a lot of time with the system.” (Secret)
- Constructive: “Any user can edit invoices and apply discounts without notification.” (G2)
- Bottom Line: “Our sales have increased and we are more on top of our to-do lists and event cycle.” (Crozdesk)
The overall Event Temple reviews reflect a highly positive user experience with specific areas for improvement concerning financial controls.
Best Event Temple Alternatives
Which Event Temple alternative is right for you?
The best Event Temple alternatives include several strong options, each better suited for different business situations and priorities. I’ll help you decide which one makes the most sense.
- 🎯 Bonus Resource: While we’re discussing operational priorities, understanding effective call management systems is equally important for business efficiency.
1. Tripleseat
Your priority is robust food and beverage management?
Tripleseat is ideal for hospitality businesses, like restaurants or hotels, that need extensive food and beverage features and a strong venue calendar for seamless scheduling. From my competitive analysis, Tripleseat excels in food and beverage management, offering deeper functionality in that area compared to Event Temple’s broader focus.
Choose Tripleseat if your core need is detailed F&B management and strong venue calendar capabilities.
2. Caterease
Purely focused on complex catering operations?
Caterease is designed for businesses with intricate culinary needs, allowing for detailed ingredient and recipe management. What I found comparing options is that Caterease provides more robust kitchen-side management for complex catering workflows, though it can feel less flexible than Event Temple.
Consider this alternative when your business primarily handles complex catering and needs granular culinary control.
3. Planning Pod
Need an all-in-one event planning solution?
Planning Pod offers a comprehensive suite of over 20 tools for event booking and project management beyond just sales and catering. Alternative-wise, I found that Planning Pod includes extensive project tracking features, such as task lists and timelines, which Event Temple doesn’t emphasize as much.
Choose Planning Pod when you require broad event planning and project management tools in one platform.
4. Momentus Technologies
Managing large-scale or highly complex enterprise events?
Momentus Technologies (formerly Ungerboeck) caters to very large operations, convention centers, or organizations with highly complex event requirements. From my analysis, Momentus offers specialized enterprise-level features for diverse event types and venue complexities, often exceeding Event Temple’s typical scope.
Choose Momentus Technologies for very large-scale operations or highly complex event management needs.
Quick Decision Guide
- Choose Event Temple: Streamlined sales and catering for hotels/venues
- Choose Tripleseat: Extensive food and beverage management focus
- Choose Caterease: Specialized for complex, kitchen-side catering operations
- Choose Planning Pod: Broad all-in-one event planning and project management
- Choose Momentus Technologies: Large-scale, complex enterprise event requirements
The best Event Temple alternatives truly depend on your specific business size and operational focus, not just a feature checklist.
Event Temple Setup
What’s involved in getting Event Temple up and running?
Event Temple’s deployment is generally straightforward, making the Event Temple setup process quite user-friendly for businesses. I’ll help you set realistic expectations for the implementation analysis.
1. Setup Complexity & Timeline
Is setup going to be a headache?
Event Temple excels in ease of setup, earning high marks for its intuitive design that simplifies venue management. What I found about deployment is that its user-friendly design accelerates your implementation, allowing for quicker operational readiness than more complex systems.
You’ll find that planning for initial data import and minor customization ensures a smooth and efficient transition.
- 🎯 Bonus Resource: Speaking of various management systems, my guide on best inpatient management software might be helpful.
2. Technical Requirements & Integration
How technical does this get for your team?
As a cloud-based system, Event Temple primarily requires web access, integrating with various PMS like OPERA Cloud and payment gateways like Stripe. From my implementation analysis, your technical team will focus on specific integrations with existing tech stacks rather than infrastructure overhauls.
Prepare by outlining your current systems and desired integrations, ensuring your IT team is ready for necessary API connections.
3. Training & Change Management
Will your team actually use it effectively?
While user-friendly, Event Temple’s comprehensive features mean initial training will help your team fully leverage its capabilities. What I found about deployment is that proactive training ensures high user adoption and maximizes efficiency gains, especially for new users.
Invest time in structured training sessions and leverage their praised support to address questions and build user confidence.
4. Support & Success Factors
What support can you expect during rollout?
Event Temple’s customer support is consistently lauded for being exceptional, providing responsive help through live chat and helpful suggestions. From my implementation analysis, their strong support is a critical success factor for smooth implementation and ongoing usage, especially when you encounter questions.
Plan to utilize their support channels actively, as their responsiveness significantly streamlines troubleshooting and accelerates your team’s proficiency.
Implementation Checklist
- Timeline: Weeks, depending on integration complexity
- Team Size: Operations lead, IT for integrations, and end-users
- Budget: Primarily staff time for setup and training
- Technical: Web access and specific third-party system integrations
- Success Factor: Engaging Event Temple’s excellent customer support
Overall, the Event Temple setup is straightforward, and with effective training and support utilization, you can expect a successful deployment and increased efficiency quickly.
Bottom Line
Event Temple: Your ultimate hospitality sales solution?
My Event Temple review evaluates the platform’s suitability for hospitality businesses, providing a comprehensive final assessment of its strengths, limitations, and ideal users.
1. Who This Works Best For
Hospitality businesses needing integrated event management.
Event Temple is ideal for hotels, event venues, and catering operations prioritizing centralized sales, robust CRM, and automated client communications. What I found about target users is that your business excels with cloud-based solutions for streamlining proposals, contracts, and reporting for group sales and events.
You’ll particularly benefit if you’re looking to enhance efficiency and productivity across your event and sales teams.
- 🎯 Bonus Resource: While we’re discussing operational efficiency, my article on log management is equally important.
2. Overall Strengths
Unmatched efficiency for sales and catering operations.
The software succeeds with its robust CRM, efficient e-proposal generation, powerful email automation, and comprehensive reporting tailored for hospitality. From my comprehensive analysis, its user-friendly interface significantly streamlines workflows, saving substantial time and improving overall operational efficiency for your team.
These strengths directly translate into increased sales, better client communication, and a clear overview of your event performance.
3. Key Limitations
Accounting controls and access levels need scrutiny.
Some users report concerns regarding limited accounting and invoice controls, noting that invoices can be edited without notification and deleted without retrieval. Based on this review, larger organizations should carefully assess user access levels to ensure proper security and oversight for all financial transactions.
These limitations are important considerations but generally manageable trade-offs for the comprehensive sales and catering management features provided.
4. Final Recommendation
Highly recommended for specialized hospitality needs.
You should choose Event Temple if you’re a hotel, venue, or hospitality group aiming to centralize and optimize sales and catering processes. From my analysis, this solution is perfect for dedicated event management beyond general project planning, helping you drive revenue growth.
My confidence level is high for hospitality businesses seeking a focused, powerful, and user-friendly event sales platform.
Bottom Line
- Verdict: Recommended for hospitality sales and event management
- Best For: Hotels, event venues, and catering operations
- Business Size: Small to enterprise-level hotel and venue chains
- Biggest Strength: Integrated CRM, e-proposals, and comprehensive reporting
- Main Concern: Reported weaknesses in accounting/invoice controls
- Next Step: Request a demo to see if Event Temple fits your needs
This Event Temple review showcases strong value for hospitality businesses while also highlighting crucial areas for consideration before you make your final decision.