ProctorU Review: Overview, Features, Pricing & Alternatives in 2025

Worried about cheating in your online exams?

If you’re looking at proctoring software, it’s probably because you need real confidence that your assessments are secure—without making life miserable for test-takers or instructors.

But here’s the catch: manual review eats up your day and leaves you stressed about missed cheating or inadequate ID checks.

That’s why ProctorU stands out. By combining real-time human proctors, AI-driven monitoring, multi-factor ID verification, and flexible review options, ProctorU goes beyond simple screen recording to actually help you protect test integrity and save real time, no matter your exam’s stakes.

In this review, I’ll explain how ProctorU delivers secure exams without the usual time drain—so you can keep your focus where it matters.

In this ProctorU review, I’ll walk you through features like Live+, Review+, and Record+, identity controls, pricing breakdowns, and how ProctorU stacks up against other proctoring systems, all from a buyer’s perspective.

You’ll walk away knowing the features you need to select the right proctoring solution—confident you’re not missing anything crucial.

Let’s get started.

ProctorU Overview

ProctorU, now a Meazure Learning company, has been a central figure in online exam integrity since 2008. From their Alabama headquarters, they’ve focused on secure assessments.

I’ve seen them primarily serve higher education and professional certification bodies that need robust security. What sets them apart is their focus on high-stakes testing integrity, a specialty that differentiates them from more generalist tools.

Their 2020 acquisition by Meazure Learning was a smart move, expanding their assessment services. Through this ProctorU review, you can see how this strengthens their enterprise-level offerings for your institution.

Unlike fully automated competitors like Proctorio, ProctorU’s core strength is its human-in-the-loop proctoring model. I find this hands-on approach provides a more reliable and nuanced security layer for critical exams where you can’t afford mistakes.

They work with over 1,000 universities and global certification programs, which shows their ability to scale for institutions that absolutely cannot compromise on academic or professional integrity.

From my analysis, their entire business strategy is built around perfecting the combination of live human judgment with AI-driven efficiency. This directly addresses your need for a solution that is both highly scalable and defensibly secure.

Now let’s examine their core capabilities.

ProctorU Features

Worried about exam integrity in an online world?

ProctorU features combine AI and human oversight to secure online exams. Here are the five main ProctorU features that ensure academic integrity and streamline proctoring.

1. Live+ Proctoring

Struggling with high-stakes exam security?

Unmonitored online exams can compromise academic integrity. This leaves your institution vulnerable to cheating and devalues credentials.

Live+ Proctoring deploys a human proctor for real-time monitoring and intervention, which drastically enhances security. From my testing, the immediate human support and intervention during an exam really stands out for high-stakes assessments. This feature helps prevent cheating in the moment.

This means you get robust, active oversight ensuring the highest level of exam integrity for critical assessments.

2. Review+ Proctoring

Need security without constant live supervision?

Balancing exam integrity with a less intrusive proctoring experience can be a challenge. You want oversight without overwhelming test-takers.

Review+ offers a live-proctored launch followed by recorded session review by a professional, saving you time. What I love about this approach is how it blends initial human oversight with post-exam review, which is perfect for mid-stakes exams. This feature provides comprehensive oversight.

This means your instructors can trust the exam results without needing to manually review hours of footage themselves.

3. Record+ Proctoring

Looking for an automated, low-stakes exam solution?

Manually proctoring numerous low-stakes exams can be incredibly time-consuming. You might spend too much time on simple quizzes.

Record+ combines automated launch with session recording, shifting review responsibilities to your institution. Here’s the thing – this feature offloads the immediate proctoring burden, providing a software-only solution for identity verification and recording. It makes low-stakes exams manageable.

So you can efficiently manage high volumes of basic assessments without extensive live proctoring resources.

4. Identity Verification

Concerned about who is actually taking the exam?

Verifying test-taker identity reliably online can be tricky. This poses a significant risk to the credibility of your exam results.

ProctorU employs multi-factor identity verification, including photo ID and knowledge-based questions. This is where ProctorU shines; their layered approach ensures genuine test-taker identity before the exam begins. This feature significantly reduces impersonation risks.

This means you gain confidence that the person taking the exam is indeed the registered student or candidate.

5. Browser Lockdown and Monitoring

Worried about unauthorized resources during exams?

Test-takers can easily access external help or materials if not properly restricted. This completely undermines the fairness of your exams.

ProctorU uses browser lockdown, screen recording, and activity monitoring to prevent cheating. I found that its comprehensive computer activity monitoring creates a secure testing environment by disabling crucial functions. This feature ensures academic honesty by limiting external access.

So you get peace of mind knowing test-takers are focused solely on the exam content, not external aids.

These ProctorU features work together to create a secure online testing environment that ensures academic integrity, no matter your exam’s stakes.

ProctorU Pricing

Worried about confusing pricing models?

ProctorU pricing is primarily custom, requiring direct contact to get an accurate quote, but it’s tailored to your institution’s specific needs or per-exam requirements.

1. Pricing Model & Cost Factors

Understanding ProctorU’s costs.

ProctorU’s pricing generally operates on a per-exam model for students, with custom subscription costs for institutions. Your primary cost drivers are exam length and the level of proctoring chosen (Live+, Review+, Record+). Optional fees for flexible scheduling also impact the final price for individual examinees.

From my cost analysis, this means your total cost of ownership largely depends on your usage volume and specific security needs.

2. Value Assessment & ROI

Does this justify the cost?

While exact figures are custom, ProctorU provides a crucial service for maintaining academic integrity in online environments. The investment can significantly reduce instances of cheating, ultimately preserving the value and credibility of your institution’s credentials. What I found regarding pricing is that it scales with your specific proctoring demands.

This helps you ensure fair assessments without the substantial infrastructure costs of in-person proctoring centers.

3. Budget Planning & Implementation

Consider all aspects of your budget.

For institutions, annual software costs can range widely, averaging around $200,000, so you’ll need to factor this into your long-term budget. Importantly, there are no reported start-up or maintenance costs for institutions, simplifying initial budget allocation beyond the core subscription.

Budget-wise, you can expect transparent per-exam costs for students, making it easy for them to understand their financial responsibility.

My Take: ProctorU pricing offers flexibility, accommodating both institutional budgets and individual student payments, making it suitable for a range of educational and certification bodies focused on exam integrity.

The overall ProctorU pricing reflects tailored proctoring solutions with flexible payment options.

ProctorU Reviews

What do real customers actually think?

To understand what users truly think, I’ve analyzed numerous ProctorU reviews to highlight common themes and provide you with a balanced overview of real-world experiences.

1. Overall User Satisfaction

Overall sentiment is surprisingly positive.

From my review analysis, a significant portion of users express satisfaction, particularly with the human element of live proctoring. What impressed me about user feedback is how 86% of test-takers like or love customer service, pointing to effective support during exams.

This suggests you can expect a generally positive experience with helpful proctors.

2. Common Praise Points

Live proctoring is a major plus.

Users consistently praise the live proctoring aspect, noting it provides real-time assistance and intervention for issues. From customer feedback, the real-time human interaction stands out as a key differentiator, offering reassurance and practical help if technical glitches arise during an exam.

This means you’ll likely appreciate the immediate support when taking high-stakes tests.

3. Frequent Complaints

Setup time and technical issues frustrate users.

While satisfied users are present, frequent complaints revolve around lengthy setup processes and technical difficulties. What stands out in feedback is how connecting with a proctor can take up to 20 minutes, causing pre-exam anxiety for many students.

These issues are common but can be prepared for by starting the setup early.

ProctorU reviews reveal an effective but sometimes frustrating experience, highlighting the importance of human support and pre-exam preparation.

Best ProctorU Alternatives

So many online proctoring options, which to choose?

The best ProctorU alternatives include several strong options, each better suited for different business situations and priorities, from automated reviews to comprehensive exam suites.

1. Honorlock

Is user training a high priority for your institution?

Honorlock integrates AI with live proctors, similar to ProctorU, but what I found comparing options is that Honorlock offers dedicated user training, which ProctorU reportedly does not. This alternative provides robust browser lockdown and recording, appealing to institutions prioritizing user onboarding support.

Choose Honorlock if your institution highly values comprehensive user training for proctoring solutions.

2. Examity

Do you need more control over the authentication process?

Examity provides both AI and human proctoring options, emphasizing configurable auto-authentication and detailed audit processes. Alternative-wise, Examity gives you more granular control over identity verification and robust reporting, making it suitable for those needing deep insights into their proctoring data.

Consider Examity if detailed audit trails and customizable authentication are key requirements for your exams.

3. Respondus Monitor

Looking for a highly affordable, automated proctoring solution?

Respondus Monitor is a fully automated system that enhances LockDown Browser with webcam recording and AI flagging for unproctored exams. From my competitive analysis, Respondus Monitor is a budget-friendly alternative, ideal if your instructors can review flagged sessions without live proctor intervention.

Choose Respondus Monitor if you need an affordable, automated solution that integrates well with your LMS.

4. Proctorio

Is deep LMS integration and data security paramount?

Proctorio relies heavily on AI and machine learning for monitoring and identity verification, integrating directly into Learning Management Systems via a Chrome extension. Alternative-wise, Proctorio emphasizes strong data privacy and security with low bandwidth requirements, making it a solid choice for automated, secure exam delivery.

Consider Proctorio for its deep LMS integration, automated approach, and focus on user privacy and data security.

The best ProctorU alternatives depend on your specific exam security needs and budget, rather than generic feature lists.

ProctorU Setup

Concerned about complicated software setup and training?

A ProctorU review indicates implementation is generally straightforward, but requires attention to technical readiness and user preparedness for a smooth deployment experience.

1. Setup Complexity & Timeline

This isn’t just a simple login process.

ProctorU setup involves configuring exam settings and LMS integration for institutions, while test-takers face account creation and system checks. What I found about deployment is that initial setup and proctor connection can add significant time to an exam start, up to 20 minutes for some users.

You’ll need to plan for these setup delays and communicate expectations clearly to all test-takers.

2. Technical Requirements & Integration

Expect specific hardware and internet needs.

Your technical setup requires a webcam, microphone, and stable internet for test-takers, alongside LMS integration for institutions. From my implementation analysis, software incompatibility or malfunctions can be frustrating, potentially leading to exam delays or interruptions if not addressed proactively.

Plan for thorough system checks and ensure test-takers understand the mandatory technical specifications before their exams.

3. Training & Change Management

User adoption requires clear communication and support.

Test-takers face a learning curve with account creation and environmental checks, while institutions manage exam configuration. From my analysis, live proctoring can cause anxiety for some users, so change management should focus on reassuring test-takers and providing ample support resources.

Invest in pre-exam preparation guides and leverage ProctorU’s 24/7 support to ease test-taker concerns and improve overall adoption.

4. Support & Success Factors

Reliable support is critical during exams.

ProctorU offers 24/7 technical support via various channels, including live chat, which is crucial for real-time issues during exams. What I found about deployment is that proactive communication about support options significantly enhances test-taker confidence and reduces stress when technical problems arise.

Prioritize informing test-takers about available support and encourage them to utilize it, ensuring a smoother exam experience for everyone.

The overall ProctorU setup requires realistic expectations and proactive communication to manage potential technical and anxiety-related challenges for test-takers.

Bottom Line

Is ProctorU the right choice for you?

My ProctorU review shows it’s a strong solution for organizations prioritizing exam security and human oversight, balancing advanced tech with practical use cases.

1. Who This Works Best For

High-stakes exam programs needing integrity.

ProctorU excels for educational institutions and certification bodies that require robust, human-centric proctoring for critical online assessments. From my user analysis, organizations prioritizing nuanced human judgment over purely automated systems will find it an ideal fit for maintaining academic integrity.

You’ll succeed with ProctorU if your program needs flexible 24/7 scheduling and multi-factor identity verification for diverse test-takers.

2. Overall Strengths

Unmatched human-AI blend for exam integrity.

The software succeeds by combining live human proctoring with advanced AI, ensuring real-time intervention, multi-factor identity verification, and 24/7 support. From my comprehensive analysis, the blend of human judgment and AI technology significantly enhances security and trustworthiness, surpassing many competitors relying solely on automation.

These strengths ensure your exams maintain the highest level of integrity, fostering trust among test-takers and stakeholders alike.

3. Key Limitations

Live proctoring can cause test-taker anxiety.

While effective, the live proctoring experience can be perceived as invasive, causing anxiety for some test-takers, and the setup process is often time-consuming. Based on this review, initial setup and environmental checks take considerable time for students, potentially impacting their pre-exam focus compared to fully automated solutions.

These limitations are important considerations, but they can be managed through clear communication and support for your test-takers.

4. Final Recommendation

ProctorU earns a strong recommendation with specific fit.

You should choose this software if your primary concern is high-stakes exam security and you value the added layer of human proctoring. From my analysis, this solution is best for institutions valuing human oversight in addition to technological capabilities, rather than prioritizing the lowest cost for low-stakes exams.

My confidence level is high for organizations needing robust integrity, even with a more involved setup and higher price point.

Through this ProctorU review, I’ve demonstrated strong value for the right business profile, while also highlighting the practical considerations for test-taker experience and cost.