Conga Review: Overview, Features, Pricing & Alternatives in 2025

Contracts and quoting can get out of control fast.

If you’re looking at Conga, you’re probably dealing with the headaches of managing complex sales quotes, contracts, and renewals—often across disconnected tools.

Most of us face a similar pain. Mismatched data and missed renewals cost you revenue and leave your team scrambling to fix mistakes every single day.

Conga approaches this by unifying contract management, quoting, document automation, and e-signature—all driven by automation and AI to eliminate bottlenecks and reduce risk. After combing through every aspect, I’m convinced their Revenue Lifecycle Cloud brings real clarity to revenue operations.

In this review, I’ll break down how Conga actually transforms your sales processes and delivers predictable outcomes by streamlining the full revenue lifecycle.

You’ll find a thorough Conga review covering features, workflow examples, pricing structures, key differentiators, and alternatives—so you can really compare what’s out there and make a confident choice.

You’ll discover exactly the features you need to simplify the mess and supercharge your team’s deal cycles.

Let’s get started.

Conga Overview

Conga has been tackling complex revenue operations since its 2006 founding, operating out of Broomfield, Colorado. To me, their core mission is all about simplifying the entire, often messy, revenue lifecycle.

In my experience, they primarily serve mid-market and enterprise businesses that have outgrown simpler, disconnected systems. What truly sets them apart is their holistic approach to the entire process, not just selling you a single-purpose solution for one department.

Their major 2020 merger with Apttus was a huge catalyst for this unified vision. Through this Conga review, it’s obvious that combination was the key driver behind their new Revenue Lifecycle Cloud platform.

Compared to competitors who specialize in one area, Conga’s value is in creating a single connected commercial engine. I believe this approach feels far less fragmented and is much more strategically sound for your business.

You’ll see they have a strong foothold in organizations that manage highly complex sales processes, intricate subscription models, or significant volumes of contracts that require tight control and visibility.

From my analysis, their entire strategy now centers on creating a single source of truth for revenue data. This uses a unified platform and practical AI to give you greater predictability and operational control.

Let’s dive into their capabilities.

Conga Features

Still battling disconnected revenue processes?

Conga is a multi-solution platform designed to unify your entire revenue lifecycle. These are the five core Conga solutions that address your most pressing revenue management challenges.

1. Conga Contract Lifecycle Management (CLM)

Contracts taking forever to get approved?

Manual contract processes often lead to errors, delays, and increased risk. This can really slow down your deal velocity and frustrate your sales team.

Conga CLM automates the entire contract lifecycle, from creation to renewal, giving you full visibility and control. From my testing, the AI-powered data extraction for third-party contracts is a game-changer, eliminating manual input errors. This solution ensures consistency with pre-approved clauses and templates.

This means you can accelerate contract processing by 42% and improve compliance, freeing your team to focus on strategic work.

2. Conga Configure, Price, Quote (CPQ)

Quoting complex products is a nightmare?

Inaccurate or slow quotes can cost you deals and frustrate customers. This often happens with sophisticated product offerings and intricate pricing.

Conga CPQ empowers sales teams to configure complex products and deliver accurate quotes quickly. What I found impressive is its ability to handle unlimited solution configurations with flexible pricing rules. This feature ensures you get accurate quotes for anything from services to subscriptions.

This means you can streamline your sales process, reduce manual errors, and close more profitable deals much faster.

3. Conga Composer (Document Generation)

Spending hours on custom documents?

Manually creating proposals, invoices, or contracts from CRM data is time-consuming and error-prone. This impacts productivity and can introduce inconsistencies across documents.

Conga Composer automates the creation of customized documents from multiple data sources, merging CRM data into templates. Here’s what I love about this feature: its ability to support complex formulas within documents. You can generate professional Word, PDF, or PowerPoint files automatically, addressing data inconsistency.

This means your team can see significant improvements in efficiency and productivity by eliminating tedious, repetitive document creation.

4. Conga Sign (eSignature)

Getting signatures is still a slow paper chase?

Waiting for wet signatures or dealing with disjointed e-signature tools can delay critical business processes. This creates bottlenecks in your sales and contracting workflows.

Conga Sign enables you to collect legally binding, secure electronic signatures quickly. What’s critical here is how it’s designed to integrate seamlessly within the Conga ecosystem and Salesforce. While similar to other e-signature tools, its embedded nature really simplifies the signing process for customers.

This means you can reduce risk and save valuable time, accelerating your contract execution and other signature-dependent tasks.

5. Conga Revenue Lifecycle Cloud

Tired of disconnected revenue systems?

Fragmented revenue operations lead to data silos, poor collaboration, and a lack of predictability. This makes it incredibly difficult to manage your entire revenue lifecycle effectively.

The Conga Revenue Lifecycle Cloud unifies disjointed services into one comprehensive system. This is where Conga shines: providing a unified data model for greater predictability. It supports everything from quoting to contract execution and renewals, leveraging AI and machine learning.

This means you can gain end-to-end visibility and control over your revenue, optimizing processes for increased efficiency and accuracy.

You’ll appreciate how these Conga features work together, creating a cohesive revenue lifecycle management system. This unified approach eliminates data silos and truly streamlines your operations.

Conga Pricing

What will Conga really cost you?

Conga pricing is primarily custom-quoted, reflecting their focus on tailored solutions for mid-market and enterprise businesses rather than one-size-fits-all plans.

1. Pricing Model & Cost Factors

Understanding Conga’s costs.

Conga’s pricing model is not publicly tiered; instead, it relies on custom quotes, particularly for larger organizations. What I found regarding pricing is that costs are driven by specific solutions like CLM or Composer, the number of users, and your contract volumes. Implementation effort also significantly impacts your initial investment.

From my cost analysis, this means your final cost is deeply personalized to your business’s unique requirements and scale.

2. Value Assessment & ROI

Is Conga a smart investment?

Conga aims to optimize your revenue operations, providing significant ROI through automation and reduced manual errors in contracting and quoting. What stood out about their pricing is how it justifies itself through efficiency gains, potentially offsetting the initial investment by streamlining complex workflows and reducing risk.

Budget-wise, this translates to long-term operational savings and improved revenue predictability for your organization.

3. Budget Planning & Implementation

Prepare for comprehensive costs.

Beyond the core subscription, budget for significant implementation costs, as integrating Conga into existing enterprise systems can be complex. From my research, total cost of ownership involves setup and training to ensure your team maximizes the platform’s advanced capabilities and realizes the expected value.

So for your business, expect to discuss your exact needs in detail to get a precise quote and avoid any budget surprises.

My Take: Conga’s custom pricing approach fits enterprise needs, allowing for highly tailored solutions in revenue lifecycle management that justify a higher investment through extensive automation and integration.

The overall Conga pricing reflects customized, enterprise-grade value for complex revenue operations.

Conga Reviews

What do real users think?

My analysis of Conga reviews delves into actual customer feedback, providing an objective look at what users truly experience with the software suite.

1. Overall User Satisfaction

Users generally seem quite satisfied.

From my review analysis, Conga boasts a strong trScore of 8.7 out of 10 on TrustRadius, indicating a high level of user satisfaction. What I found in user feedback is that Conga streamlines complex processes effectively, leading to noticeable efficiency gains for many businesses.

This suggests you can expect positive outcomes, particularly in process optimization.

2. Common Praise Points

Users consistently love the efficiency.

Customers frequently praise Conga CPQ for enhancing quoting accuracy and speed, along with Conga Composer’s document generation capabilities. From my review analysis, the Salesforce integration receives consistent accolades, making data flow seamless for many users.

This means you can anticipate smoother workflows and improved productivity, especially with Salesforce.

3. Frequent Complaints

Some common frustrations emerge.

While generally positive, frequent complaints in Conga reviews include a steep learning curve for CPQ and occasional integration glitches with Salesforce. What stands out in user feedback is that pricing transparency and support response delays are also noted pain points for some.

These challenges are typically manageable, but you should factor in training time and potential support wait times.

Overall, Conga reviews reveal strong performance balanced with specific areas for improvement, offering a clear picture of user experience.

Best Conga Alternatives

Choosing the best fit for your revenue processes?

The best Conga alternatives include several strong options, each better suited for different business situations and priorities. From my competitive analysis, let’s explore your options.

1. DocuSign

Your primary need is standalone e-signatures?

DocuSign excels if your main requirement is a widely recognized, easy-to-use e-signature solution with extensive integrations beyond just Salesforce. What I found comparing options is that DocuSign provides highly transparent pricing for its e-signature services, often preferred by smaller businesses.

Choose DocuSign when broad e-signature utility and affordability for basic needs are your top priorities.

2. Salesforce CPQ

Already heavily invested in the Salesforce ecosystem?

Salesforce CPQ is your ideal alternative if native integration with Salesforce CRM and Sales Cloud is paramount. From my analysis, Salesforce CPQ offers seamless integration with existing Salesforce infrastructure, simplifying implementation within that ecosystem.

Consider this alternative when you prioritize deep, native integration within your current Salesforce tech stack.

3. Icertis

Dealing with extremely complex global contracts?

Icertis shines for very large enterprises requiring advanced AI-driven contract intelligence for complex global contracting and risk management. Alternative-wise, Icertis provides deeper AI-powered contract analytics than Conga’s broader suite for CLM-specific needs.

Choose Icertis when your enterprise demands highly sophisticated CLM with extensive AI insights and compliance capabilities.

4. PandaDoc

Prioritizing budget and document creation for SMBs?

PandaDoc is a strong alternative for small to medium-sized businesses focused on efficient document creation, e-signing, and proposal management. From my competitive analysis, PandaDoc offers a more budget-friendly and user-friendly solution, particularly for document automation.

Choose PandaDoc if transparent pricing and ease of use for general document management are most important to your SMB.

The best Conga alternatives choice depends on your specific business size, budget, and integration needs for revenue management.

Conga Setup

Is Conga implementation a smooth ride?

Implementing Conga requires careful planning and resources, especially for complex business needs. This Conga review will help you set realistic expectations for your deployment journey.

1. Setup Complexity & Timeline

Expect significant effort for full customization.

Conga CPQ’s customizability means a steeper learning curve, requiring more time and resources for setup and management. From my implementation analysis, implementation costs vary based on process complexity, impacting your overall timeline and budget significantly.

You’ll need to plan for a dedicated team and potentially professional services to navigate the setup effectively.

2. Technical Requirements & Integration

Prepare for key infrastructure and integration work.

Conga Contracts requires specific workstation specs and browser compatibility, but it integrates well, particularly with Salesforce CRM. What I found about deployment is that Conga’s scalable architecture handles high volumes, but linking to your existing systems will require IT involvement.

Your IT team should assess current infrastructure and plan for potential API integrations to ensure seamless data flow.

3. Training & Change Management

Successful adoption hinges on proactive user support.

Users will need in-depth training on new workflows and features, especially given Conga’s powerful capabilities. From my analysis, effective change management is crucial for user buy-in, preventing resistance and ensuring your team maximizes the software’s benefits.

Invest in Conga’s Learning Center and consider tailored training programs to ensure your team embraces the new processes.

4. Support & Success Factors

Vendor support can be a mixed bag.

Conga offers a community and success center, and while some users report delays, others find their success team very responsive. What I found about deployment is that proactive engagement with support can mitigate issues, ensuring smoother progress during your rollout.

Actively utilize their community and success teams, and clearly define your project goals for a successful Conga implementation.

The overall Conga setup requires a strategic approach and commitment to unlock its full revenue lifecycle management potential for your business.

Bottom Line

What’s the final verdict on Conga?

My Conga review synthesizes the comprehensive analysis, offering a clear recommendation for who benefits most from its robust revenue lifecycle management solutions.

1. Who This Works Best For

Mid-market to enterprise organizations with complex sales processes.

Conga is ideal for businesses that manage intricate product configurations, high volumes of contracts, and require a unified approach to revenue generation. What I found about target users is that organizations leveraging Salesforce gain significant integration benefits from Conga’s historically strong ties with the platform, enhancing existing CRM investments.

You’ll succeed if your current manual processes are creating significant inefficiencies in quoting, contracting, or revenue predictability.

2. Overall Strengths

Comprehensive revenue lifecycle management and deep customization.

The software excels in automating complex product configurations, streamlining contract management, and providing a unified view of revenue operations through its Revenue Lifecycle Cloud. From my comprehensive analysis, Conga’s robust features deliver significant efficiency gains, accelerating sales cycles and improving compliance for intricate business models.

These strengths translate directly into faster revenue cycles, reduced errors, and enhanced predictability for your complex operations.

3. Key Limitations

Steeper learning curve and less transparent pricing.

While powerful, new users may experience an initial adjustment period due to the platform’s depth and complexity, requiring dedicated resources for optimal setup. Based on this review, the lack of publicly available pricing can frustrate smaller businesses, who prefer clear upfront costs over a custom quote process.

I’d say these limitations are manageable trade-offs for enterprise-level capabilities, but they are crucial considerations for resource allocation and budgeting.

4. Final Recommendation

Conga is strongly recommended for specific enterprise needs.

You should choose this software if your business grapples with intricate sales processes, high contract volumes, and requires a holistic, AI-powered revenue operations platform. From my analysis, your business will thrive with Conga’s integrated suite if you’re seeking to centralize and optimize complex revenue processes.

My confidence level is high for large organizations with complex needs, but it’s a significant investment to consider.

This Conga review shows its strong value for the right business profile, while also highlighting the investment and complexity considerations before you make a decision.