Tired of rental orders slipping through the cracks?
If you’re researching software like Point of Rental, you’re probably overwhelmed by manual inventory updates, double bookings, or the endless hassle of tracking equipment across multiple locations.
And I get it—those constant order mistakes cost you business and leave your team playing catch-up every day.
Point of Rental tackles these issues with a set of features that automate inventory tracking, reservations, and online bookings—plus robust reporting, mobile apps, and advanced tools geared for both small shops and global enterprises. Their approach aims to keep your operation organized, accurate, and able to grow.
In this review, I’ll break down how Point of Rental gives you predictable order accuracy and real control over your inventory chaos.
You’ll find a detailed Point of Rental review covering top features, real scenarios, pricing, and how it compares to other rental software—so you can make an informed pick.
You’ll walk away knowing the features you need to finally end rental headaches.
Let’s get started.
Quick Summary
- Point of Rental is an all-in-one rental management software that streamlines inventory, reservations, and operations for rental businesses.
- Best for mid-sized to large rental companies needing comprehensive tools to manage complex, multi-location operations.
- You’ll appreciate its strong automation features and integrated e-commerce platform that reduce manual work and improve customer self-service.
- Point of Rental offers customized pricing with no free trial, requiring direct contact to discuss your specific business needs.
Point of Rental Overview
Point of Rental has serious history in the rental space. I found they’ve been developing rental-specific software since 1984, operating from their Fort Worth, Texas headquarters.
What really defines their market position is a tiered product strategy. They’re not just for large corporations; they have tailored solutions for the entire rental business spectrum, from small event shops to massive enterprise fleets.
The company isn’t static, either. I noticed their consistent investment in cloud platforms and integrated eCommerce shows a smart, forward-thinking approach, which we’ll cover through this Point of Rental review.
Unlike competitors that feel either too generic or overly niche, Point of Rental provides a purpose-built rental management platform. This focus results in workflows and features that intuitively match how your business actually operates.
They work with a really broad range of organizations. You’ll find their software running everything from local party supply businesses to complex, multi-location construction equipment operations globally.
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I see their core strategy as providing a complete growth pathway for your company. This allows you to confidently start with their Essentials plan and scale into their powerful Elite system as your needs evolve.
Let’s dive into their features.
Point of Rental Features
Struggling with disconnected rental operations?
Point of Rental offers an integrated solution suite with different products tailored to various business sizes. These are the five core Point of Rental features that solve common rental industry challenges.
1. Point of Rental Essentials
Overwhelmed by complex rental software?
Small businesses often struggle with rental software that is too complicated. This can make simple inventory management a nightmare.
Point of Rental Essentials is a cloud-based solution designed for straightforward rental operations, offering core functionalities with an easy setup. From my testing, the online storefront integrates seamlessly with inventory, preventing overbooking automatically. This feature simplifies fast reservations and accounting for you.
This means you can efficiently manage your inventory and bookings without the steep learning curve of more complex systems.
2. Point of Rental Elite
Is your large rental operation decentralized?
Enterprise-level companies often face challenges with managing extensive inventory and operations across multiple locations. This leads to data silos and inefficiencies.
Point of Rental Elite is a light ERP system built for large companies, offering extensive customization options and multi-location support. What I found impressive is its integration with Microsoft Dynamics, allowing for centralized data and automated invoicing across unlimited stores. This feature streamlines complex operations.
This means your large organization can centralize data, automate key processes, and gain detailed insights across all locations.
3. Integrated eCommerce Platform
Limited by traditional business hours for orders?
Many rental businesses lose out on potential revenue because customers can only place orders during office hours. This impacts customer convenience.
The integrated eCommerce platform allows 24/7 online ordering, preventing overbooking and enabling digital contracts. This feature lets customers check catalogs, order online, and manage accounts through a self-service portal. It significantly reduces customer wait times and saves your employee time.
This means you can offer round-the-clock service, boost sales, and free up your staff from repetitive order-taking tasks.
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4. Mobile Tools & Apps
Are field operations disconnected from your office?
Offsite workers often lack real-time data, leading to delays and communication breakdowns. This impacts efficiency and customer satisfaction.
Point of Rental offers mobile apps for iOS and Android, giving offsite workers real-time data access and management capabilities. Here’s what I found: the inspection management and dispatching features are incredibly practical for field teams. This feature allows for on-the-go management of equipment inspections and delivery tracking.
This means your field technicians and delivery drivers stay connected, ensuring accurate data and smoother operations no matter where they are.
5. Automation Capabilities
Tired of repetitive, time-consuming manual tasks?
Manual processes for invoicing, marketing, and reporting can drain resources and introduce errors. This takes away time from core business activities.
The software focuses on automating repetitive tasks to improve efficiency and reduce errors. This is where Point of Rental shines; automated invoicing and marketing emails eliminate the need for manual communication, which saves you valuable time. This feature ensures high accuracy even with last-minute changes.
This means you can significantly reduce administrative burden, ensure data consistency, and free up your team to focus on customer service and growth.
Pros & Cons
- ✅ Comprehensive, integrated solution covering various rental business sizes.
- ✅ Robust inventory management and automated online storefront capabilities.
- ✅ Strong reporting and analytics for data-driven business decisions.
- ⚠️ User interface can be unintuitive for some new users.
- ⚠️ Implementation might require a learning curve for comprehensive setup.
- ⚠️ On-premise Elite version requires local IT support for maintenance.
You’ll actually appreciate how these Point of Rental features work together as an integrated platform that scales with your business rather than separate tools.
Point of Rental Pricing
Confused about what you’ll actually pay monthly?
Point of Rental pricing is based on custom quotes tailored to your specific operational needs, offering flexibility but requiring direct contact to get detailed cost information.
Cost Breakdown
- Base Platform: Custom quote
- User Licenses: Not publicly disclosed; scales with business needs
- Implementation: Varies by complexity (e.g., Essentials vs. Elite)
- Integrations: Varies by complexity (e.g., Microsoft Dynamics)
- Key Factors: Business size, specific products (Essentials/Elite), user count, customization
1. Pricing Model & Cost Factors
Their pricing approach is customized.
Point of Rental’s pricing model is not publicly disclosed, meaning you won’t find specific tiers or fixed monthly rates. Instead, they offer tailored pricing based on your unique needs, scaling with your business size and the specific products (Essentials, Elite, eCommerce) you require. Cost factors include the complexity of your operations and required integrations.
From my cost analysis, this means your budget gets a solution perfectly aligned with your business, whether small or enterprise.
2. Value Assessment & ROI
Is this pricing worth it?
Point of Rental provides value by consolidating your entire rental operation into one robust platform, streamlining processes and optimizing asset use. What I found regarding pricing is that it’s an investment designed for long-term operational efficiency and growth, rather than a low-cost, basic solution.
This means your business benefits from a comprehensive system that reduces manual errors and improves overall profitability.
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3. Budget Planning & Implementation
Watch out for implementation details.
Beyond the tailored subscription, consider the time and resources for implementation, especially for Elite, which can be an on-premise system with extensive customization. What you pay for is a robust solution that brings your whole rental organization together, avoiding the fragmented costs of disparate systems.
For your situation, plan to engage with their sales team early to get a precise quote and understand the total cost of ownership.
My Take: Point of Rental’s pricing strategy focuses on delivering bespoke solutions for the rental industry, making it ideal for businesses seeking a powerful, integrated platform rather than a generic, off-the-shelf solution.
The overall Point of Rental pricing reflects tailored value for your specific rental business needs.
Point of Rental Reviews
What do real customers actually think?
This customer reviews section analyzes real user feedback, helping you understand what actual customers think about the software based on various Point of Rental reviews.
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1. Overall User Satisfaction
Users seem largely satisfied.
From my review analysis, Point of Rental generally receives positive feedback, indicating high overall user satisfaction. What impressed me about the user feedback is how customers often highlight the tangible business growth and increased efficiency enabled by the software.
This suggests you can expect significant operational improvements from your investment.
2. Common Praise Points
Users love the comprehensive capabilities.
Customers repeatedly praise the software’s integrated nature, streamlining diverse operations from inventory to invoicing. From my analysis of user reviews, the ability to centralize data and automate tasks is a consistent highlight, reducing manual work and errors.
This means you’ll likely find Point of Rental to be a truly all-in-one solution for your business.
3. Frequent Complaints
Some users find the UI unintuitive.
While highly functional, some feedback points to a learning curve and initial implementation challenges. What stands out in customer feedback is how the user interface can sometimes feel less modern, requiring a period of adjustment for new users.
These challenges appear to be initial hurdles, with users often finding the system helpful post-training.
What Customers Say
- Positive: “We could not run our business efficiently without all of the integral products that are included in Point of Rental.” (Kyle Tegner, Special Occasions)
- Constructive: “Once I learned to use POR, it became very helpful. I no longer need pen, paper, or my phone for notes.” (User feedback)
- Bottom Line: “I regret not making the switch 10 years earlier. Point of Rental is rental-specific and they have made our process very seamless.” (Northeast Georgia Rentals)
The overall Point of Rental reviews indicate strong value and comprehensive functionality, despite initial learning curves for some users.
Best Point of Rental Alternatives
Considering other rental software options?
The best Point of Rental alternatives include several strong options, each better suited for different business situations, sizes, and priorities. I’ll help you navigate these choices.
1. EZRentOut
Looking for a more straightforward, cost-effective solution?
EZRentOut shines if you’re a small to medium-sized business prioritizing ease of use, transparent pricing, and quick setup. From my competitive analysis, EZRentOut offers user-friendly features at a lower cost, making it a strong Point of Rental alternative for growing companies.
You might choose EZRentOut if you seek a user-friendly, out-of-the-box solution with clear pricing for your smaller operation.
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2. Booqable
Prioritizing online bookings and e-commerce for SMBs?
Booqable is ideal for small to medium-sized rental businesses focusing heavily on online bookings and a streamlined web presence. What I found comparing options is that Booqable simplifies online store integration and booking, offering a predictable, tiered pricing model compared to Point of Rental’s custom quotes.
Consider this alternative when your focus is primarily on online bookings and transparent pricing for an SMB.
3. Rentman
Do your projects involve complex scheduling and personnel?
Rentman stands out for businesses heavily involved in project-based rentals, needing robust scheduling for both equipment and crew. Alternative-wise, Rentman excels in integrated project management and scheduling, especially for event and production rental companies.
Choose Rentman if your business demands detailed scheduling of equipment and personnel for project-centric operations.
4. Quipli
Seeking a seamless online experience for independent rentals?
Quipli targets independent equipment rental companies, excelling in providing a smooth online booking and checkout experience for your customers. From my analysis, Quipli focuses on real-time online equipment checkout, making it a specialized Point of Rental alternative for web-centric operations.
You should choose Quipli if your priority is a seamless online booking and real-time inventory experience for customers.
Quick Decision Guide
- Choose Point of Rental: Comprehensive solutions for all sizes, especially large enterprises.
- Choose EZRentOut: User-friendly and cost-effective for smaller, growing businesses.
- Choose Booqable: Straightforward online booking focus for SMBs.
- Choose Rentman: Strong project and personnel scheduling for event rentals.
- Choose Quipli: Seamless online experience for independent equipment rentals.
The best Point of Rental alternatives depend on your business size, budget, and specific operational priorities for rental management.
Point of Rental Setup
How complex is your rental software implementation?
This Point of Rental review section will explore the deployment process, setup requirements, and adoption challenges, helping you understand what to realistically expect when implementing this software.
1. Setup Complexity & Timeline
Is Point of Rental an easy setup?
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Point of Rental setup varies significantly based on the product. Essentials is a cloud-based, simpler deployment, while Elite, often on-premise and integrated with Microsoft Dynamics, demands more involved configuration. What I found about deployment is that transitioning from patchwork systems delivers significant streamlining post-implementation, despite initial effort.
You’ll need to assess your current infrastructure and desired customization level to estimate a realistic timeline.
2. Technical Requirements & Integration
Are you ready for technical implementation?
For Essentials, you primarily need a browser and mobile apps. Elite, built on Microsoft SQL, requires specific on-premise infrastructure and potentially complex API integrations with other systems. What I found about deployment is that on-premise Elite requires robust IT readiness, while Essentials offers technical accessibility.
Plan for thorough technical evaluations, ensuring your IT resources align with the specific Point of Rental product you choose.
3. Training & Change Management
Will your team embrace the new system?
Point of Rental is comprehensive, so expect a learning curve for your staff, especially if transitioning from manual processes. From my analysis, successful change management prevents productivity dips by investing in training resources and ongoing support to maximize user adoption.
Dedicate time for thorough training and appoint internal champions to guide your team through the shift for smoother adoption.
4. Support & Success Factors
Who’s got your back during implementation?
Point of Rental’s 24/7 customer service and industry expert team are significant strengths, crucial for initial setup guidance and ongoing optimization. What I found about deployment is that their reliable help desk is unbelievably helpful in navigating challenges and ensuring a successful rollout.
Prioritize vendor support access and leverage their expertise to accelerate your implementation and resolve issues efficiently.
Implementation Checklist
- Timeline: Weeks for Essentials, months for customized Elite
- Team Size: Project lead, operations, IT, and end-users
- Budget: Software cost plus professional services, if needed
- Technical: Cloud access or on-premise SQL infrastructure readiness
- Success Factor: Dedicated internal champion and strong vendor support
Overall, a successful Point of Rental setup requires realistic planning and dedicated resources, but it’s clearly designed to boost operational efficiency and business growth.
Bottom Line
Should you choose Point of Rental?
This Point of Rental review provides my final assessment, outlining who benefits most from its robust features, its key strengths, potential limitations, and a decisive recommendation.
1. Who This Works Best For
Rental businesses seeking comprehensive operational control.
Point of Rental excels for mid-sized to large rental companies, and growing small businesses, across diverse industries like heavy equipment, events, and construction. From my user analysis, businesses with diverse inventory and multiple locations will find its centralized data and automation capabilities invaluable for scaling operations efficiently.
You’ll succeed if you’re aiming to significantly streamline inventory, enhance online presence, and improve customer self-service.
2. Overall Strengths
Unmatched industry-specific capabilities drive growth.
The software succeeds with robust inventory management, extensive automation, an integrated e-commerce platform, and dedicated customer support. From my comprehensive analysis, its ability to centralize data empowers informed decisions, as seen in case studies reporting 30% earning increases and growth from hundreds to thousands of customers.
These strengths mean your business can achieve significant efficiency gains and substantial growth through improved operational visibility.
3. Key Limitations
Pricing transparency and initial UI present challenges.
A primary drawback is the lack of public pricing, requiring direct contact for quotes, which can hinder quick comparisons. Based on this review, the user interface can initially feel unintuitive for some, potentially leading to a steeper learning curve during implementation for new users.
I find these limitations are manageable trade-offs for the comprehensive, industry-specific solution you receive, rather than deal-breakers.
4. Final Recommendation
Point of Rental earns a strong recommendation.
You should choose this software if you’re a mid-sized to large rental business, or a growing small business, seeking an all-in-one solution for complex operations. From my analysis, its proven track record in enabling business growth makes it a valuable investment for serious rental companies focused on long-term expansion and efficiency.
My confidence level is high for businesses prioritizing scalability, comprehensive features, and dedicated industry support.
Bottom Line
- Verdict: Recommended for rental businesses serious about growth
- Best For: Mid-sized to large rental operations and growing small businesses
- Business Size: Companies with diverse inventory, multiple locations, and complex needs
- Biggest Strength: Comprehensive, industry-specific inventory and operational management
- Main Concern: Lack of public pricing and initial UI learning curve
- Next Step: Contact sales for a demo to assess feature fit and pricing
This Point of Rental review illustrates significant value for dedicated rental businesses aiming for comprehensive operational control and scalable growth.