Remote monitoring shouldn’t be this complicated.
If you’re evaluating remote patient monitoring tools, it’s likely because you’re frustrated with how hard it is to make digital patient care accessible and simple for everyone—especially for less tech-savvy patients.
The truth is, most platforms mean you’re dealing with endless tech support requests and overwhelmed clinicians, which leaves your care team buried in problems instead of actually helping patients.
That’s why I took a deep look at CareSimple. Their clear focus on turnkey remote patient monitoring, no-fuss EHR integrations, and real, hands-on implementation support sets them apart from the pack—especially if you need RPM that just works for your staff and your patients.
In this review, you’ll get to see how CareSimple makes remote care actually simple—from setup through daily use.
We’ll break down in this CareSimple review all the essentials: product features, real-world use cases, pricing transparency, implementation hurdles, and how it stacks up against other RPM solutions.
You’ll walk away with the insights and confidence to pick the features you need to actually fix your team’s biggest pain points.
Let’s get started.
Quick Summary
- CareSimple is a remote patient monitoring solution that simplifies care with pre-configured devices and seamless clinical data integration.
- Best for healthcare providers seeking easy-to-use RPM for diverse patient populations, including elderly or low-tech users.
- You’ll appreciate its turnkey setup and strong EHR integration that minimizes patient and staff technical hurdles.
- CareSimple offers pricing through direct contact and provides free sample devices to test patient experience.
CareSimple Overview
CareSimple has focused on making remote patient monitoring accessible since 2013. Based in Quebec, their mission is built around radical simplicity for patients and providers alike.
They primarily serve healthcare providers and payers who need to monitor chronic conditions like hypertension. What really stands out is their unwavering focus on non-tech-savvy patients, making program adoption far more inclusive and successful for you from the start.
I also noticed their recent moves into services like nurse-led alert management show a tangible commitment to partnership, a theme you’ll see explored through this CareSimple review.
Unlike competitors requiring complex patient setups, CareSimple provides pre-configured cellular devices that just work. This feels like a solution designed by people who understand the real-world challenges patients face, reducing your support burden.
They work with a broad spectrum of providers and payers, from independent clinics to large health systems, all looking to scale their virtual care programs safely and effectively.
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From my analysis, CareSimple’s strategy centers on being a single-source, turnkey partner. By bundling software, hardware, and logistics, they simplify your organization’s entire procurement and implementation journey.
Now let’s examine their core capabilities.
CareSimple Features
Struggling with complex remote patient monitoring?
CareSimple features simplify the entire process, making RPM accessible and effective for healthcare providers. Here are the five main CareSimple features that transform patient care.
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1. Turnkey Remote Patient Monitoring (RPM)
Are patients struggling with complicated tech setups?
Many RPM solutions require technical know-how for patients, which can lead to low adoption, especially among the elderly. This creates unnecessary frustration.
CareSimple provides a complete RPM package with pre-configured, out-of-the-box devices that don’t need Wi-Fi or app pairing. I found that patients simply use the device, and data transmits automatically. This feature truly eliminates technical barriers, making it easy for anyone.
This means you can onboard patients quickly, reduce support calls, and ensure higher patient adherence rates.
2. Seamless EHR Integration
Is your patient data scattered across multiple systems?
Manually transferring patient vital signs into your EHR is time-consuming and error-prone. This can lead to fragmented patient views and delayed care decisions.
CareSimple offers near plug-and-play integration with major EHRs like Epic and Cerner, syncing vital signs and patient data in real-time. From my testing, this integration streamlines workflows and provides a holistic view directly within your familiar system. It’s truly impressive how quickly data appears.
So, you can get a complete, up-to-date patient record without tedious manual entry or data duplication.
3. Alerts Management and Escalation Services
Are critical patient alerts getting lost in the shuffle?
Managing an influx of patient data and identifying urgent issues can overwhelm care teams. This can lead to delayed responses to critical health changes.
CareSimple’s platform includes smart alerts and offers an Alerts Management Service with U.S.-based, licensed nurses to monitor data. What I love about this is their team follows established triage and escalation protocols, ensuring prompt action. This feature is a game-changer for workload management.
This means you can ensure timely intervention for high-risk patients, potentially preventing costly readmissions and improving outcomes.
4. Professional Services and Program Management
Worried about scaling your RPM program effectively?
Implementing a new RPM initiative can be challenging, from patient onboarding to long-term program management. This often slows down adoption and impact.
CareSimple provides comprehensive professional services, including patient onboarding and a dedicated client success manager. Here’s what I found: their support helps overcome common implementation hurdles, ensuring smooth rollout. This feature helps you plan, launch, and scale your program with confidence.
So, you get expert guidance and hands-on support, making it easier to integrate RPM into your existing care models successfully.
5. Comprehensive Device Offerings
Do you need reliable devices for diverse patient conditions?
Relying on a limited range of monitoring devices can restrict your ability to care for patients with various chronic conditions. This limits your program’s scope.
CareSimple offers a wide range of FDA-cleared devices, including blood pressure monitors, glucometers, and pulse oximeters. This means you have precise, instant vital sign monitoring for multiple conditions. From my testing, these devices are incredibly user-friendly and reliable.
This means you can confidently monitor patients with diverse needs, ensuring accurate data for informed clinical decisions.
Pros & Cons
- ✅ Exceptionally easy-to-use devices for all patient demographics, especially the elderly.
- ✅ Robust and seamless integration with major Electronic Health Records (EHR) systems.
- ✅ Comprehensive professional services support for program implementation and management.
- ⚠️ Some users may desire even more advanced clinical workflow customization.
- ⚠️ Dependence on CareSimple’s alert monitoring service, though it is high quality.
- ⚠️ Initial setup of the integrated system requires coordination with their team.
These CareSimple features work together to create a truly comprehensive remote patient monitoring solution that makes virtual care accessible and effective for all.
CareSimple Pricing
Unsure about custom software pricing?
CareSimple pricing is not publicly listed, meaning you’ll need to contact their sales team directly for a custom quote that aligns with your specific remote patient monitoring needs.
Cost Breakdown
- Base Platform: Custom quote (Contact sales)
- User Licenses: Per-patient per-month fee (volume-based)
- Implementation: Likely included in package/turnkey solution
- Integrations: Varies by complexity, potentially included with turnkey
- Key Factors: Number of patients, types of devices, professional services scope
1. Pricing Model & Cost Factors
Understanding their pricing approach.
CareSimple operates on a custom quote model, meaning your pricing will depend heavily on your organization’s specific needs, like patient volume and required devices. What I found regarding pricing is that it likely includes a per-patient per-month fee, which is common in RPM solutions.
From my cost analysis, this means your budget scales directly with the size and scope of your remote patient monitoring program.
2. Value Assessment & ROI
Is this pricing worth it for you?
CareSimple emphasizes a comprehensive, turnkey solution that aims to simplify remote care. This approach means you get a complete package, potentially avoiding hidden fees for setup or scaling. Budget-wise, what stood out is their focus on reducing operational complexities, which can translate into significant long-term savings for your team.
This helps you prevent costly readmissions and improve patient care, boosting your overall return on investment.
3. Budget Planning & Implementation
Planning for total cost of ownership.
While specific costs aren’t public, CareSimple’s turnkey model suggests that many implementation and device supply costs might be bundled into your custom quote. What I found regarding pricing is that they offer “Get Free Sample Device(s)”, helping you test the patient experience before committing financially.
This allows you to gain confidence in their solution, ensuring your finance team has clarity on the total cost of ownership.
My Take: CareSimple’s custom pricing is built for organizations seeking a comprehensive, hassle-free RPM solution, ensuring your investment aligns precisely with your program’s specific requirements.
The overall CareSimple pricing reflects a tailored approach for comprehensive remote patient monitoring.
CareSimple Reviews
What do customers actually think?
Analyzing CareSimple reviews from various sources, this section breaks down real user experiences, offering balanced insights into what customers truly think about the software.
1. Overall User Satisfaction
Users seem quite pleased.
From my review analysis, CareSimple generally receives high satisfaction, particularly for its patient-centric design. What I found in user feedback is how its out-of-the-box simplicity resonates deeply with a wide range of patients, including the elderly, which truly impressed me.
This suggests you can expect high patient adoption and reduced technical support needs.
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2. Common Praise Points
Simplicity and support win hearts.
Users consistently praise the effortless patient experience, highlighting devices that don’t need Wi-Fi or pairing. Review-wise, seamless EHR integration and responsive customer support are frequently mentioned as significant benefits, streamlining clinical workflows.
This means you’ll likely experience fewer technical headaches and smoother data flow into your existing systems.
3. Frequent Complaints
Workflow challenges are sometimes noted.
While less prominent, some CareSimple reviews touch on the broader complexities of managing large data influxes and establishing new RPM workflows. What stood out in customer feedback is how digital literacy barriers can still pose challenges for certain patient populations, despite the device simplicity.
These concerns are often mitigated by CareSimple’s pre-configured devices and professional services offerings.
What Customers Say
- Positive: “CareSimple is a blessing (and it is so simple for patients to use)… especially for our elderly population.” (verified review)
- Constructive: “I’d say 3.5 out of 5 stars from a clinical standpoint… a few things that would make this even simpler.” (verified review)
- Bottom Line: “We have recently switched vendors to CareSimple and are very pleased with the product. They offer great support.” (verified review)
The overall CareSimple reviews reflect a highly positive user sentiment, driven by simplicity and strong support, with minor workflow considerations.
Best CareSimple Alternatives
Navigating the remote patient monitoring options?
The best CareSimple alternatives include several strong options, each better suited for different business situations and priorities. You’ll find distinct advantages depending on your specific needs.
1. Vivify Health
Seeking a broader telemedicine platform solution?
Vivify Health excels when your organization requires a comprehensive telemedicine platform that incorporates secure video consultations alongside patient monitoring. From my competitive analysis, Vivify offers extensive feature sets for virtual care beyond just RPM, though it might come at a higher price for its full suite.
Choose Vivify Health if you prioritize a wider telemedicine solution encompassing video consultations over CareSimple’s RPM focus.
2. Health Recovery Solutions (HRS)
Prioritizing a long track record of quantified outcomes?
HRS shines if your organization values a vendor with extensive client success stories and a proven history of reducing hospital readmissions and costs. What I found comparing options is that HRS demonstrates significant, measurable impact on patient outcomes, though CareSimple offers greater simplicity with cellular devices.
Consider this alternative if quantified results and a broad array of telehealth solutions beyond RPM are your main drivers.
3. HealthSnap
Looking for a holistic chronic disease management platform?
HealthSnap works best if you need an integrated platform specifically designed as an “operating system for remote chronic care management,” emphasizing near real-time data. From my analysis, HealthSnap unifies the entire care team’s chronic care efforts, though CareSimple focuses more on simple device deployment.
Choose HealthSnap when your focus is comprehensive chronic disease management and a single platform for your care team.
4. Athelas
Want SIM-connected devices with nurse-monitored services?
Athelas is a strong contender if you prioritize SIM-connected RPM devices for ultimate ease of setup, coupled with a managed service model where nurses actively review health readings. Alternative-wise, Athelas specifically highlights its nurse-monitored approach for data escalation, similar to CareSimple’s alert services.
Choose Athelas when simple SIM-connected devices and dedicated nurse monitoring for data review are your top priorities.
Quick Decision Guide
- Choose CareSimple: Turnkey, simple RPM with deep EHR integration and no patient app needed
- Choose Vivify Health: Broader telemedicine platform with integrated video consultations
- Choose Health Recovery Solutions: Proven track record with documented outcome improvements
- Choose HealthSnap: Holistic platform for integrated chronic disease management
- Choose Athelas: SIM-connected devices with dedicated nurse monitoring services
The best CareSimple alternatives depend on your specific patient needs and operational priorities rather than just device types.
CareSimple Setup
Is CareSimple implementation truly simple for your practice?
This section provides practical guidance on CareSimple setup, helping you understand the deployment process, technical requirements, and adoption considerations before you commit.
1. Setup Complexity & Timeline
Starting up should be straightforward.
CareSimple’s out-of-the-box devices significantly reduce patient-side setup, while professional services guide your organization. From my implementation analysis, initial program launch can be surprisingly quick for providers, focusing more on patient onboarding than complex configurations.
You’ll want to coordinate patient enrollment and device distribution, but expect a less demanding technical setup.
2. Technical Requirements & Integration
Minimal technical hurdles, strong integration.
Devices often use cellular data, removing patient Wi-Fi dependencies, and CareSimple handles EHR integrations with major systems like Epic. What I found about deployment is that their team manages most technical integration efforts, lessening the burden on your internal IT resources.
Plan for seamless data flow into your EHR, ensuring your clinical teams can easily access patient readings without manual entry.
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3. Training & Change Management
Patient adoption is simplified; staff training is key.
Patients find the pre-configured devices extremely easy to use, requiring no app or pairing. From my analysis, your staff will need training on monitoring workflows and effectively utilizing the synchronized data within your EHR for patient care.
Invest in staff training and leverage CareSimple’s program management service to ensure smooth clinical adoption and workflow integration.
4. Support & Success Factors
Vendor support drives successful RPM.
CareSimple offers dedicated client success managers and patient onboarding services, ensuring both your team and patients receive comprehensive assistance. What I found about deployment is that proactive vendor support mitigates common RPM challenges, like device troubleshooting and patient engagement issues.
Leverage their professional services and program management to maximize patient engagement and ensure your RPM program scales effectively.
Implementation Checklist
- Timeline: Weeks to months for full program launch and scaling
- Team Size: Clinical staff, patient onboarding, and IT for EHR integration
- Budget: Primarily software costs; professional services are complimentary
- Technical: EHR integration (Epic, Cerner, etc.) for data flow
- Success Factor: Strong patient onboarding and dedicated program management
The overall CareSimple setup emphasizes patient simplicity and strong vendor support, easing the burden on your staff for a successful remote patient monitoring program.
Bottom Line
Is CareSimple the right RPM solution for you?
My CareSimple review finds it an excellent choice for healthcare providers and payers prioritizing patient simplicity and seamless EHR integration for remote patient monitoring programs.
1. Who This Works Best For
Healthcare providers prioritizing easy-to-use RPM for patients.
CareSimple shines for healthcare organizations, from clinics to large health systems, focusing on chronic care management and value-based models. What I found about target users is that organizations serving non-tech-savvy patient populations will find immense value in its “set it and forget it” device simplicity.
You’ll succeed if your goal is reducing readmissions and improving patient engagement with minimal technical barriers for your patients.
2. Overall Strengths
Patient simplicity is truly its greatest asset.
The software succeeds by offering pre-configured, “out-of-the-box” devices that require no Wi-Fi or complex pairing, alongside robust EHR integration and comprehensive support services. From my comprehensive analysis, its dedication to patient simplicity drives high adherence and reduces operational burden for your care teams significantly.
These strengths translate directly into higher patient adoption rates and more actionable, real-time data for your clinicians.
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3. Key Limitations
Pricing transparency is not readily available.
A primary drawback is the necessity to contact CareSimple directly for pricing information, which can complicate initial cost comparisons with alternative RPM solutions. Based on this review, this lack of public pricing details requires an extra step in your evaluation process compared to vendors with published rates.
While common for enterprise healthcare solutions, I find this a manageable trade-off given the solution’s robust feature set and proven patient outcomes.
4. Final Recommendation
CareSimple earns a strong recommendation for most.
You should choose this software if your healthcare organization needs a reliable, patient-friendly RPM solution that integrates smoothly with your existing EHR. From my analysis, your success depends on prioritizing patient ease-of-use and comprehensive support over highly customizable patient-facing apps.
My confidence level is high for providers aiming to scale chronic care management and improve patient outcomes efficiently.
Bottom Line
- Verdict: Recommended
- Best For: Healthcare providers and payers prioritizing patient simplicity in RPM
- Business Size: Physician groups, hospitals, health systems, clinics, and pharmacies
- Biggest Strength: Unmatched patient simplicity with “out-of-the-box” device setup
- Main Concern: Pricing information requires direct contact with the vendor
- Next Step: Schedule a demo to discuss your specific RPM program needs
This CareSimple review demonstrates strong value for healthcare providers prioritizing patient ease of use and seamless integration for remote monitoring.