Eastside Co Review: Overview, Features, Pricing & Alternatives in 2025

Migrating your store shouldn’t feel overwhelming.

If you’re searching for better ways to grow your Shopify-based business, you know how tricky it is to pick the right partner—especially with so much at stake during design, migration, and daily performance.

The real pain hits when complex migrations and slow store updates eat away at your sales and customer experience. That’s what weighs down your progress.

Eastside Co stands out by offering hands-on Shopify design, migration, and marketing strategies tailored for your brand’s growth. I’ve dug into their work—especially their seamless platform moves and custom builds—to see what really sets them apart and how their ongoing support can take the pressure off you.

Through this review, I’ll show you how Eastside Co can fix scaling headaches that hold you back.

In this Eastside Co review, you’ll discover my direct take on key features, pricing, strengths and gaps, as well as how they compare to major alternatives.

You’ll walk away with clarity about the features you need to grow with confidence, and insights to support your next e-commerce move.

Let’s dive into the analysis.

Eastside Co Overview

Eastside Co has been a dedicated e-commerce agency since 2012. Based in London, their core mission is helping ambitious brands achieve significant, sustainable online growth.

What impressed me is their laser focus on the Shopify platform, where they serve everyone from growing businesses to complex enterprises. They’re recognized as official Shopify Plus Partners, signaling proven expertise with high-volume, demanding stores.

Their recent global expansion into markets like New York and Hamburg shows a clear, strategic growth trajectory. I think you’ll see this forward-thinking reflected through this Eastside Co review.

Unlike many agencies that juggle Magento or BigCommerce, Eastside Co offers unparalleled expertise in the Shopify ecosystem. This sharp focus means they deeply understand its nuances and can unlock strategic opportunities others might overlook.

You’ll find them working with high-growth retailers and established brands, especially those migrating to or scaling their complex operations on the Shopify Plus platform.

I believe their strategy is to be your complete end-to-end partner for the entire Shopify journey. This model covers design, migration, marketing and custom apps, directly addressing your need for holistic, expert support.

Now let’s examine their services in detail.

Eastside Co Features

Tired of struggling with your Shopify store?

Eastside Co features are actually a comprehensive suite of services designed to supercharge your e-commerce presence on Shopify. Here are the five main Eastside Co features that solve critical online retail challenges.

1. Shopify Web Design & Development

Is your online store failing to impress?

A poorly designed e-commerce site can drive customers away, impacting your brand reputation and sales. This can make it hard to convert visitors into loyal customers.

Eastside Co creates visually stunning and highly functional Shopify stores, ensuring a compelling online experience for your customers. From my testing, their bespoke builds and theme customizations truly make a difference in user engagement. This feature helps you present your products professionally and captivatingly.

This means you get a professional, high-performing storefront that resonates with your audience and boosts conversions.

2. Shopify Plus Migrations

Outgrowing your current e-commerce platform?

Sticking with a platform that can’t handle your growth leads to performance issues and limits your capabilities. This can be a huge hurdle to scaling your business.

Eastside Co offers seamless migration services to Shopify Plus, designed for high-volume stores needing enhanced functionality. What I love about this approach is how they handle complex platform transitions like Magento to Shopify Plus, making the process smooth. This feature ensures your business can scale without headaches.

So, you can transition your entire store efficiently, gaining access to powerful enterprise-level features for growth.

3. E-commerce Marketing Strategies

Struggling to drive traffic and sales?

Without a clear marketing roadmap, your beautiful Shopify store might not attract enough buyers. This often leaves sales stagnant despite your best efforts.

Eastside Co provides data-driven marketing strategies covering SEO, PPC, social media, and email marketing. This is where Eastside Co shines; they don’t just build, they help you drive traffic and increase conversion rates with proven tactics. This feature helps you reach your target audience and turn them into customers.

This means you can finally get a clear marketing direction that delivers measurable results and scales your revenue.

4. Custom Shopify App Development

Can’t find an app for your unique needs?

Relying solely on off-the-shelf apps often means compromising on specific functionalities important to your business. This can limit your competitive edge and efficiency.

Eastside Co’s team of developers builds custom Shopify apps to meet your specific business requirements, integrating seamlessly with Shopify 2.0. From my evaluation, their ability to create tailored solutions for unique functionalities is truly impressive. This feature allows you to differentiate your store and streamline operations.

So you could unlock unique capabilities that give your store a competitive advantage and improve user experience.

5. Ongoing Shopify Support & Optimization

Is your store’s performance starting to dip?

Without continuous optimization, your e-commerce store can become outdated and lose its competitive edge over time. This might lead to declining customer experience and sales.

Eastside Co provides continuous design and development support, focusing on conversion rate optimization (CRO) and ongoing website management. Here’s the thing – their in-depth business audits identify improvement areas to boost customer lifetime value. This feature helps you continually refine your store for maximum revenue.

This means your online store remains highly optimized, ensuring ongoing growth and turning customers into brand advocates.

You’ll appreciate how these Eastside Co features work together to create a holistic e-commerce growth ecosystem for your business.

Eastside Co Pricing

What will your investment truly be?

Eastside Co pricing isn’t publicly listed, as their services are bespoke, requiring a tailored quote based on your specific project scope and unique business needs.

1. Pricing Model & Cost Factors

Understanding their pricing approach.

Eastside Co operates on a custom project-based pricing model, not subscription tiers. What I found regarding pricing is that your cost depends on project scope, including Shopify development, design, marketing services, and custom app builds. Factors like platform migration complexity or ongoing support needs also influence your final quote.

This means your budget gets a precise estimate tailored to your exact requirements, avoiding generic pricing.

2. Value Assessment & ROI

Is this an investment for you?

From my cost analysis, Eastside Co’s pricing reflects their expertise as a Shopify Plus Partner, offering specialized solutions that drive significant e-commerce growth. This means your ROI comes from enhanced sales performance and improved online presence, rather than just software features. They aim to boost your customer lifetime value.

Budget-wise, this approach aligns costs with tangible business outcomes and strategic e-commerce goals.

3. Budget Planning & Implementation

Plan for comprehensive project costs.

When considering Eastside Co pricing, remember it covers a full agency service from design to marketing, not just a software license. You’ll need to budget for the entire project lifecycle, including initial consultations and ongoing optimization. This ensures your finance team understands the complete investment for successful e-commerce transformation.

So for your business, expect a significant, but strategic, investment tailored to your specific e-commerce aspirations.

My Take: Eastside Co’s custom pricing is typical for a premium agency, ideal for mid-market to enterprise Shopify Plus users seeking bespoke, high-impact e-commerce solutions.

The overall Eastside Co pricing reflects bespoke solutions for ambitious e-commerce brands.

Eastside Co Reviews

What do actual customers think?

This section dives into Eastside Co reviews, analyzing real user feedback to provide balanced insights into what <a href="https://nerdisa.com/best-android-kiosk-software/">customers truly experience</a> with their services and what patterns emerge.

### 1. Overall User Satisfaction

Users are overwhelmingly positive.

From my review analysis, Eastside Co consistently receives exceptional 5-star ratings on platforms like Trustpilot and the Shopify Partners Directory. What stood out in customer feedback is how **clients frequently express complete satisfaction** with the outcomes, often linking it to <a href="https://nerdisa.com/best-ai-marketing-tools/">tangible business improvements</a>.

This suggests you can anticipate a high level of client happiness and successful project delivery.

### 2. Common Praise Points

Their Shopify expertise shines through.

Users repeatedly commend Eastside Co's deep knowledge of the Shopify platform, especially Shopify Plus, and their ability to craft effective solutions. From the reviews I analyzed, **their professional approach brings concepts to life**, making complex projects seem effortless and <a href="https://nerdisa.com/best-government-software/">well-managed from start to finish</a>.

This means you’ll benefit from their specialized skills, leading to robust and impactful e-commerce solutions.

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            <li>🎯 <strong>Bonus Resource:</strong> Before diving deeper, you might find my analysis of <a href="https://nerdisa.com/best-automobile-industry-software/">best automobile industry software</a> helpful.</li>
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### 3. Frequent Complaints

Minor concerns, mainly around cost.

While overwhelmingly positive, some reviews mention cost as a potential barrier, and occasional response time delays. What I found in user feedback is how **clients sometimes seek more <a href="https://nerdisa.com/best-crypto-compliance-software/">data-backed justifications</a>** for recommendations, especially when proposing different approaches.

These minor points appear to be isolated incidents, not significant deal-breakers for overall project success.

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    <h3>What Customers Say</h3>
    <div class="summary-content">
        <ul>
            <li><strong>Positive:</strong> "The level of professionalism, knowledge of the industry and ability to bring our concept to life was outstanding." (Client Testimonial)</li>
            <li><strong>Constructive:</strong> "When a client says or proposes something strange and Eastside doesn't agree it must be said, using always a data/analysis to support the theory." (Client Feedback)</li>
            <li><strong>Bottom Line:</strong> "The key to success...is fact that they know the Shopify platform inside out and can thereby always come up with most effective solutions." (Client Testimonial)</li>
        </ul>
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The overall Eastside Co reviews reflect <u>exceptional service delivery and deep Shopify expertise</u>, with only minor, manageable concerns.

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Best Eastside Co Alternatives

Which e-commerce agency is right for your business?

The best Eastside Co alternatives include several strong e-commerce agencies, each better suited for different platform preferences, business sizes, and specific service requirements.

1. Americaneagle.com

Seeking a broader platform strategy beyond Shopify?

Americaneagle.com is a great alternative if your business needs expertise across multiple e-commerce platforms, including Magento or BigCommerce, not just Shopify. From my competitive analysis, Americaneagle.com offers wider platform versatility, making it ideal for businesses unsure about long-term platform commitment or needing multi-platform support.

Choose Americaneagle.com when platform flexibility and broader e-commerce knowledge are more important than Shopify-specific depth.

2. 121eCommerce

Already committed to the Magento ecosystem?

121eCommerce excels for businesses firmly rooted in Magento or specifically seeking specialized Magento development and support. What I found comparing options is that 121eCommerce provides dedicated Magento services, whereas Eastside Co focuses primarily on Shopify. This alternative is perfect for existing Magento users.

Consider this alternative when your current or future e-commerce strategy is exclusively built around the Magento platform.

3. DigitlHaus Agency

Prioritizing highly engaging, visually driven experiences?

DigitlHaus Agency is a strong alternative if your brand emphasizes captivating designs and unique brand storytelling across your e-commerce presence. From my analysis, DigitlHaus offers exceptional creative and UX focus that can elevate your brand’s aesthetic. Eastside Co, while strong, emphasizes technical Shopify optimization.

Choose DigitlHaus when a standout, immersive visual experience is your top priority for your online store.

The best Eastside Co alternatives depend on your existing platform and specific strategic focus for your online business.

Eastside Co Setup

What’s involved in Eastside Co deployment?

An Eastside Co review reveals that implementation is a collaborative, agency-led process tailored to your specific e-commerce needs. This section helps you understand the practical aspects of setting up with them.

1. Setup Complexity & Timeline

Not a quick, DIY project.

Eastside Co implementation involves design, development, and integration, whether for a new Shopify store or a platform migration. What I found about deployment is that timelines vary significantly based on project scope, requiring careful planning rather than expecting instant results.

You’ll need to define your vision clearly upfront to help them scope the project accurately and set realistic expectations.

2. Technical Requirements & Integration

Expect platform-specific technical prerequisites.

Your technical setup primarily requires a Shopify or Shopify Plus subscription, as Eastside Co builds on this foundation. From my implementation analysis, integration with third-party applications for inventory or billing will also have their own technical demands, which you’ll need to account for.

Plan for seamless data migration and connectivity, ensuring your existing systems can interface smoothly with the new Shopify environment.

3. Training & Change Management

User adoption focuses on Shopify platform mastery.

Training revolves around managing your optimized Shopify store, utilizing new functionalities, and interpreting performance data. From my analysis, their consultative approach aids strategic understanding, preventing knowledge gaps and ensuring your team maximizes the new setup’s potential.

Invest in thorough training sessions to empower your team to efficiently manage the new e-commerce ecosystem and leverage its full capabilities.

4. Support & Success Factors

Vendor support is a key differentiator.

Eastside Co offers highly rated support with excellent communication and responsiveness, bolstered by a 70+ specialist in-house team. What I found about deployment is that their resolution bot handles common out-of-hours queries, enhancing efficiency and keeping your project moving forward.

Expect proactive communication and leverage their strategic advice, as strong collaboration is critical for your e-commerce project’s success.

Overall, Eastside Co setup requires a collaborative and defined approach, leading to a highly optimized e-commerce solution when properly executed.

Bottom Line

Is Eastside Co the right Shopify partner for you?

This Eastside Co review examines their comprehensive offerings, helping you understand who benefits most from their deep Shopify expertise and full-service e-commerce solutions.

1. Who This Works Best For

Ambitious Shopify businesses seeking significant growth.

Eastside Co is ideal for e-commerce managers, marketing directors, and business owners on Shopify (or migrating to it) aiming for high-volume sales and complex operations. What I found about target users is that ambitious startups to enterprise businesses leveraging Shopify Plus will find immense value in their tailored approach and strategic guidance.

You’ll succeed if you need a professional, high-converting store and data-driven marketing to maximize online revenue.

2. Overall Strengths

Unparalleled Shopify Plus expertise delivers real impact.

The agency excels at creating high-converting, beautifully designed Shopify stores and executing data-driven marketing strategies, including custom app development. From my comprehensive analysis, their Shopify Plus Partner status ensures deep platform mastery and proven results for ambitious brands.

These strengths translate directly into improved website performance, increased sales, and a significant competitive advantage for your business.

3. Key Limitations

Pricing transparency is a concern for some users.

While highly skilled, Eastside Co’s non-transparent pricing model requires direct contact for quotes, potentially leading to higher costs compared to more generalized agencies. Based on this review, occasional response time delays were also noted by some users, which could impact project timelines if not managed effectively.

I’d say these limitations are manageable if you prioritize expertise and proven results over strict budget adherence or instantaneous responses.

4. Final Recommendation

Eastside Co earns a strong recommendation.

You should choose Eastside Co if your business is committed to the Shopify platform and seeks a strategic, long-term partner for significant e-commerce growth. From my analysis, this partner is best for mid-market to enterprise brands prioritizing deep Shopify expertise, a full-service approach, and collaborative partnership.

My confidence level is high for businesses seeking comprehensive e-commerce solutions and a competitive edge.

This Eastside Co review confirms strong value for the right business profile, offering deep expertise and a comprehensive approach for serious Shopify users.

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