Identomat Review: Overview, Features, Pricing & Alternatives in 2025

Identity headaches slow down your onboarding every day.

If you’re dealing with compliance, fraud risks, or drop-off in customer onboarding, picking the wrong KYC/AML tool just wastes your time and budget.

The reality? Most identity verification software leaves you dealing with tedious manual reviews and constant false positives—that’s what keeps you up at night and throws off your workflow.

Here’s where Identomat stands out. I’ve dug deep into their AI-driven platform, which automates ID validation, liveness checks, and AML screening, and learned how their no-code builder actually gives your team flexibility you just can’t get with generic options.

In this review, you’ll see exactly how Identomat can speed up, secure, and simplify onboarding for your organization—without sacrificing compliance.

We’ll cover field-tested features, workflow customization, pricing, and credible alternatives, so in this Identomat review you can clearly compare options and decide what fits best.

You’ll walk away knowing the features you need to confidently select your next KYC platform.

Let’s get started.

Identomat Overview

Identomat is an AI-driven identity verification platform founded in 2019. Based in Champaign, Illinois, their core mission is to improve digital security and trust for businesses worldwide.

I find they primarily serve mid-market and enterprise clients in highly regulated industries like banking, fintech, and gaming. Their key specialty is providing an all-in-one KYC/AML suite, simplifying complex compliance without the typical enterprise overhead you often see elsewhere.

Their recent iBeta Level 2 certification for liveness detection is a huge credibility signal against spoofing attempts. I’ll dig into what this means for you through this Identomat review.

Unlike competitors that can feel complex, Identomat emphasizes fast and accurate user verification. This practical focus on efficiency feels built for teams who need to reduce customer friction and improve conversion rates without sacrificing security.

They already work with a solid base of over 100 organizations, from growing fintechs to large enterprises. I was impressed their platform supports secure user onboarding across 170+ countries.

Strategically, their current priority is giving your team control with a powerful yet simple no-code workflow builder. This is a direct answer to the market’s demand for flexible compliance that adapts to specific business rules.

Now let’s examine their core capabilities.

Identomat Features

Still struggling with identity verification challenges?

Identomat features provide a comprehensive, AI-powered suite designed to streamline identity verification and KYC/AML compliance. Here are the five main Identomat features that solve real-world identity management problems.

1. ID Verification and Validity Check

Tired of manual ID review slowing down onboarding?

Manual document checks are error-prone and create frustrating delays for new customers. This can directly impact your conversion rates.

Identomat’s ID Verification automatically verifies documents from over 165 countries, using AI-powered OCR to extract and analyze data. What I love about this feature is its ability to instantly verify identities, which dramatically accelerates onboarding. This means you can quickly process applications.

The result is you can eliminate manual review headaches and rapidly onboard customers, leading to higher conversion rates.

2. Passive and Active Liveness Checks

Worried about sophisticated spoofing attempts and deepfakes?

Fraudsters are constantly evolving their tactics, making it hard to trust remote identity verification. This leaves your business vulnerable to identity theft.

Identomat’s iBeta Level 2 certified liveness detection ensures the genuine presence of an identity holder, stopping deepfakes in their tracks. From my testing, this feature shines in its robust defense against sophisticated spoofing, whether it’s passive or active liveness. This is crucial for secure remote onboarding.

This means you can confidently verify that the person presenting the ID is real, greatly reducing fraud risks for your operations.

3. AML Screening and Watchlists

Finding it difficult to keep up with global compliance requirements?

Manually screening against thousands of watchlists is incredibly time-consuming and risks non-compliance. This can expose your business to significant penalties.

This Identomat feature provides real-time and continuous screening against global sanctions, PEP lists, and adverse media. What you get instead is automated compliance that flags potential risks instantly, ensuring you meet AML regulations without the manual workload.

So as a compliance officer, you can reduce your team’s manual compliance efforts and mitigate financial crime risks effectively.

4. Video KYC

Need a higher level of assurance for sensitive transactions?

For high-value or highly regulated scenarios, a simple ID check might not be enough. This can leave gaps in your due diligence process.

Identomat offers both AI-driven and agent-led Video KYC workflows, allowing for live, officer-guided calls integrated with AI verification. This feature provides human-in-the-loop oversight for complex cases, ensuring enhanced due diligence. This is where Identomat gets it right.

This means you can achieve a superior level of trust and assurance for critical customer interactions, perfect for high-risk situations.

5. Customizable Workflows and No-Code Builder

Are rigid, off-the-shelf solutions limiting your operational needs?

Many verification tools force you into pre-set workflows that don’t match your unique business processes. This can hinder efficiency and user experience.

Identomat’s no-code workflow builder and white-label UI let you tailor the entire user experience and compliance logic. From my testing, this flexibility allows you to seamlessly integrate with existing systems, and maintain brand consistency. This feature means you can configure KYC processes to your exact needs.

The result is you can build a truly customized verification journey that aligns perfectly with your operations without needing any coding expertise.

You’ll appreciate how these Identomat features work together to create a complete and automated identity verification ecosystem that saves you time and reduces fraud.

Identomat Pricing

How much will Identomat truly cost your business?

Identomat pricing follows a custom quote model, which means you’ll need to contact sales but also get pricing tailored to your specific needs.

1. Pricing Model & Cost Factors

Understanding their pricing approach.

Identomat utilizes a volume-based pricing model where higher usage means a lower cost per verification. What I found regarding pricing is that your monthly usage volume is the primary cost driver, along with any specific features you implement. They explicitly state no setup fees, simplifying your initial budget.

This means your monthly costs stay aligned with your actual operational needs, offering built-in scalability for your business.

2. Value Assessment & ROI

Is this pricing worth it?

From my cost analysis, Identomat’s focus on a lower Total Cost of Ownership (TCO) through unlimited development support can be a significant advantage. This helps you avoid unexpected expenses post-implementation that often plague other software solutions, boosting your ROI.

The result is your budget gets better visibility and predictable expenses over time compared to competitors.

3. Budget Planning & Implementation

Consider hidden budget elements.

While there are no setup fees, your overall budget should account for the internal resources needed for API/SDK integration. What I found is that their unlimited development support significantly reduces your overhead for ongoing adjustments and maintenance, making implementation smoother.

So for your business size, you can expect long-term cost efficiencies and less strain on your IT team’s resources.

My Take: Identomat’s custom, volume-based pricing is ideal for mid-market and enterprise clients seeking scalable identity verification without hidden setup fees, offering a transparent path to lower TCO.

The overall Identomat pricing reflects customized value aligned with your specific volume needs.

Identomat Reviews

What do actual customers truly think?

This Identomat reviews section provides an in-depth look at what users are saying, analyzing feedback patterns to give you a balanced view of their experiences.

1. Overall User Satisfaction

Users seem quite pleased.

From my review analysis, Identomat generally receives positive ratings, with users frequently expressing satisfaction about its core functionality. What impressed me about user feedback is how its ease of use simplifies verification processes, indicating a highly intuitive platform.

This suggests you can expect a straightforward experience when integrating their solutions.

2. Common Praise Points

Users love the speed and accuracy.

What I found in user feedback is consistent praise for Identomat’s rapid, AI-powered ID checks and high conversion rates. Review-wise, the swift 40-second average verification time and reported 98% pass success stand out as major benefits for businesses needing efficient onboarding.

This means you can expect significant improvements in client onboarding efficiency and speed.

3. Frequent Complaints

Some users desire more features.

While overwhelmingly positive, a recurring sentiment in Identomat reviews is a desire for expanded capabilities. What stands out in customer feedback is how users want additional functionalities and broader application options, even while appreciating existing features.

This suggests that while the current suite performs well, there’s an appetite for future enhancements.

Overall, Identomat reviews suggest high satisfaction with core features, while hinting at future growth potential.

Best Identomat Alternatives

Confused by all the identity verification options?

The best Identomat alternatives include several strong options, each better suited for different business situations and priorities in the competitive KYC/AML landscape.

1. Onfido

Seeking a highly established enterprise-grade solution?

Onfido often caters to enterprise clients requiring a globally recognized vendor with extensive market presence and a long, proven track record. From my competitive analysis, Onfido provides a premium solution with broad global reach, though it typically involves a higher initial investment compared to Identomat.

Choose Onfido if budget is less of a concern and you prioritize an extremely established vendor.

2. Jumio

Need a comprehensive suite for broad business needs?

Jumio offers a very broad range of identity verification and AML compliance tools suitable for mid-market to large enterprises. What I found comparing options is that Jumio provides extensive experience and a wide feature set, but Identomat offers more flexibility for white-labeling and no-code customization.

Consider this alternative for a well-rounded, comprehensive solution without specific UI customization needs.

3. Veriff

Prioritizing advanced video-first verification and fraud prevention?

Veriff focuses heavily on cutting-edge AI-powered identity verification, emphasizing sophisticated video-based technology to combat intricate fraud attempts. From my analysis, Veriff excels in advanced video-based fraud prevention, though Identomat offers a broader all-in-one KYC/AML suite with wider international coverage.

Choose Veriff when high-assurance video verification and sophisticated fraud prevention are your top priorities.

4. Sumsub

Looking for a full-cycle onboarding and monitoring platform?

Sumsub provides a comprehensive, end-to-end verification platform covering KYC, AML, and ongoing fraud prevention across the entire compliance lifecycle. Alternative-wise, Sumsub offers a complete full-cycle platform from onboarding to monitoring, while Identomat focuses on faster verification times and higher pass success rates.

Choose Sumsub for an integrated, end-to-end platform that covers your full compliance lifecycle.

The best Identomat alternatives depend on your specific business size, budget, and customization needs.

Identomat Setup

How challenging is software implementation for your business?

Identomat implementation involves flexible deployment options and a “no-code” approach, aiming for a smoother setup. This Identomat review section helps set realistic expectations for your deployment process.

1. Setup Complexity & Timeline

Not a one-size-fits-all deployment.

Identomat offers public, private, hybrid cloud, on-premises, or hosted environments, alongside a no-code workflow builder and white-label UI. What I found about deployment is that its modularity significantly reduces custom development, allowing for quicker configuration based on your specific needs and compliance logic.

You’ll want to plan for initial configuration and customization, but the “no-code” aspect can accelerate your timeline.

2. Technical Requirements & Integration

Expect flexible technical integration options.

Identomat provides Web API, Web iFrame, Web Redirect, and native SDKs, processing data in Amazon AWS cloud across multiple regions. From my implementation analysis, this offers robust integration and data locality options for your technical team, crucial for compliance and performance.

Your IT team will need to coordinate API or SDK integrations, but the comprehensive options simplify technical alignment with your existing systems.

3. Training & Change Management

User adoption can be streamlined with a no-code approach.

While specific training details aren’t public, Identomat’s emphasis on a no-code workflow builder suggests a lower learning curve for your team to configure and manage KYC/AML processes. From my analysis, this can significantly ease your team’s adaptation to new verification workflows and back-office operations.

You’ll want to focus on training your compliance and operations teams on the workflow builder to maximize its benefits.

4. Support & Success Factors

Vendor support is a critical success factor.

Identomat states it provides “unlimited dev support,” which is invaluable during your integration and ongoing maintenance phases. What I found about deployment is that responsive support can dramatically reduce implementation friction, ensuring your technical team has the resources they need.

Plan to leverage their unlimited dev support to iron out any integration complexities and ensure a smooth go-live.

Overall, Identomat setup focuses on providing flexible deployment options and a no-code builder to streamline your implementation process, making it adaptable for various business needs.

Bottom Line

Is Identomat the right choice for your business?

My Identomat review shows a powerful, AI-driven identity verification solution designed for businesses prioritizing fast, compliant, and fraud-resistant digital onboarding.

1. Who This Works Best For

High-volume, regulated industries needing robust identity verification.

Identomat is ideal for mid-market and enterprise companies in banking, fintech, gambling, and telecom, requiring rapid, compliant KYC/AML processes. From my user analysis, businesses with global operations and diverse customer bases will benefit most from its extensive document coverage and multi-language support, ensuring smooth onboarding.

You’ll succeed if you need to scale digital onboarding, reduce fraud, and maintain strict regulatory compliance across international markets.

2. Overall Strengths

Unmatched speed and accuracy for digital identity verification.

The software delivers exceptional results with average 40-second verification times, up to 98% conversion rates, and iBeta Level 2 certified liveness detection. From my comprehensive analysis, its AI-powered accuracy and fraud prevention capabilities stand out, protecting your business from sophisticated spoofing attempts and financial crime.

These strengths directly translate into improved customer experience, reduced operational costs, and enhanced security for your digital operations.

3. Key Limitations

Pricing transparency presents an initial challenge.

While effective, the lack of publicly available pricing requires direct engagement with their sales team, potentially delaying initial budget planning. Based on this review, smaller businesses might find this opacity inconvenient, preferring solutions with clear tiered pricing models available upfront for simpler decision-making.

I’d say this limitation is a manageable inquiry for enterprise buyers but might deter those seeking immediate cost comparisons or fixed pricing.

4. Final Recommendation

Identomat earns a strong recommendation for specific contexts.

You should choose Identomat if your business operates in a highly regulated industry and requires an adaptable, high-volume identity verification solution. From my analysis, your success hinges on prioritizing robust compliance and fraud prevention over immediately transparent pricing structures, aligning with enterprise purchasing processes.

My confidence level is high for mid-market and enterprise organizations focused on secure, scalable, and compliant digital customer journeys.

This Identomat review shows clear value for mid-market and enterprise companies needing secure and efficient identity verification solutions at scale.