Encircle Review: Boost Your Restoration Profits With Field Accuracy

Documentation chaos holding up your claim process?

If you’re evaluating software in the insurance or restoration space, chances are you’re struggling to keep project documentation, floor plans, and moisture logs organized—and reliable—in the field.

But let’s be real: constant back-and-forth for missing details is grinding away at your productivity and slowing job completion, which means lost revenue and unhappy customers.

Encircle approaches these problems head-on—digitizing every step from field documentation to drying logs to inventory, all in one easy app. Their platform is built for real-time collaboration and speed, so you avoid fragmented paperwork and shave hours off your claims turnaround.

In this review, I’ll walk you through how Encircle unifies your entire claims workflow and delivers the visibility you need to keep everyone on the same page.

You’ll see in this Encircle review exactly how job documentation, floor plans, and water mitigation work, what the pricing looks like, and how this solution compares with its closest competitors.

Read on for the features you need to finally take control of your job documentation—so you can make decisions with real confidence.

Let’s dive in.

Encircle Overview

Encircle has been around since 2012, based in Kitchener, Canada. From what I’ve gathered, their core mission is bringing trust and much-needed transparency to the often-contentious property claims process.

What really got my attention is how they specifically serve restoration contractors, adjusters, and insurance carriers of all sizes. Their entire platform is intentionally designed around aligning all stakeholders on one platform, solving a massive industry communication gap.

They recently secured a new funding round in late 2022. This move signals to me they’re still investing heavily in platform innovation, a trend you’ll see through this Encircle review.

Unlike tools that try to be an all-in-one business manager, Encircle focuses intently on documentation. It shines by being a specialized, easy-to-use hub for all claim-related field documentation, keeping teams focused.

In practice, they work with everyone in the ecosystem. This includes local restoration contractors, third-party administrators, and even the major insurance carriers who ultimately approve claim payouts.

I find their strategic focus is squarely on creating that single source of truth for every claim. For your business, this approach translates directly into fewer disputes and faster claim cycle times.

Now let’s examine their core capabilities.

Encircle Features

Dealing with disorganized property loss documentation?

Encircle features are designed to centralize and simplify field documentation, ensuring clarity and transparency in every claim. Here are the five main Encircle features that restore efficiency to your restoration and insurance workflows.

1. Job Documentation (Photos, Videos, 360° Capture)

Are your field photos all over the place?

Dispersed visual evidence can lead to confusion and delays in claim processing. This actually frustrates adjusters and slows down approvals.

Encircle’s documentation feature allows rapid-fire photos, videos, and 360° captures directly from mobile, providing a single source of visual truth. What I found particularly useful is the ability to switch rooms from the camera screen, which streamlines the entire capture process.

This means you can provide comprehensive visual evidence that speeds up claim reviews and reduces disputes.

2. Speedy Sketching (2D Floor Plans and Measurements)

Still drawing floor plans by hand on-site?

Manual sketching wastes valuable time and often lacks the precision needed for accurate estimates. This bottleneck delays critical project starts.

With Speedy Sketching, you can scan a property with your phone to generate accurate 2D floor plans, usually within 90 minutes. Here’s what I found: this feature lets estimates begin almost immediately, eliminating the typical waiting period.

So you can kickstart the estimating process on day one, dramatically reducing project setup time.

3. Water Mitigation (Dry Logs and Moisture Maps)

Struggling to track drying progress effectively?

Inconsistent moisture readings and paper dry logs can lead to errors and prolonged drying times. This directly impacts project profitability and compliance.

Encircle Hydro provides digital dry logs and moisture mapping, allowing you to track readings and create clear moisture maps. From my testing, the Tramex moisture meter integration simplifies data input and ensures consistent data capture.

This helps you manage the drying process efficiently, ensuring compliance and faster project completion.

4. Contents Management (Property Inventory and Packout)

Is inventory documentation a chaotic mess?

Disorganized content lists can create disputes and complicate insurance claims. This can lead to significant headaches for both you and your clients.

Contents Management helps you organize inventory by room, catalog photos, and add notes, all within the app. I love how this feature simplifies documenting serial numbers and attaching receipts, creating a complete record.

This means you can provide detailed inventory reports that streamline claims, benefiting both homeowners and businesses.

5. Digital Forms and E-signatures

Paperwork slowing down your approvals process?

Manual forms and waiting for physical signatures can create delays that impact project timelines. This often leads to frustrated clients and lost productivity.

This feature enables custom digital forms, including contracts and e-signatures, for quick remote approvals. This is where Encircle shines: digitizing work authorizations and satisfaction declarations makes obtaining necessary sign-offs easy.

So you can get crucial documents signed quickly, accelerating project progress and improving customer satisfaction.

These Encircle features work together to create a cohesive platform for property loss documentation, bringing transparency and efficiency to every stage of your projects.

Encircle Pricing

Hesitant about what your software will truly cost?

Encircle pricing provides clear, tiered options for restoration contractors, making it straightforward to budget for comprehensive field documentation.

Plan	Price & Features
Up to 200 Jobs	$270/month • Unlimited users • Mobile & web access • Custom forms • Unlimited data storage • Full field documentation
Up to 400 Jobs	$455/month • Unlimited users • Mobile & web access • Custom forms • Unlimited data storage • Full field documentation
Up to 600 Jobs	$650/month • Unlimited users • Mobile & web access • Custom forms • Unlimited data storage • Full field documentation
Enterprise	Custom quote – Contact Encircle • Tailored solutions • Advanced integrations • Dedicated support • Specific operational requirements

1. Value Assessment

Good pricing clarity here.

From my cost analysis, Encircle’s tiered pricing model, based on job volume, ensures you only pay for what your business needs. What stood out is how unlimited users are included across all plans, preventing your costs from escalating as your team grows.

This means your budget gets predictable monthly expenses, allowing you to scale operations without unexpected user fees.

2. Trial/Demo Options

Smart evaluation options available.

Encircle offers a free trial, which lets you thoroughly test the field documentation and collaboration features before committing to any plan. What I found valuable is how you can truly experience the workflow firsthand, validating its fit for your restoration business without upfront investment.

This helps you evaluate real-world benefits and ensures the software aligns perfectly with your team’s operational needs.

3. Plan Comparison

Choosing the right plan is key.

For smaller restoration businesses, the “Up to 200 Jobs” plan provides excellent value, covering all essential documentation needs. What stands out is how the higher tiers scale with your job volume, ensuring cost-effectiveness as your business expands without sacrificing features.

This tiered approach helps you match pricing to actual usage requirements rather than overpaying for unused capabilities.

My Take: Encircle’s pricing model is ideal for restoration contractors who need predictable costs, unlimited users, and scalable solutions that grow with their business volume.

The overall Encircle pricing reflects transparent value with clear, scalable tiers.

Encircle Reviews

What do real users actually think?

These Encircle reviews offer balanced insights, drawing from numerous user experiences to highlight what customers genuinely appreciate and where they hope for improvements.

1. Overall User Satisfaction

Users consistently express high satisfaction.

From my review analysis, Encircle typically receives strong ratings, averaging 4.2 stars from thousands of users. What truly impressed me is how many highlight its ease of use for field technicians, with some claiming under 15 minutes for training. This indicates a very user-friendly design.

You can expect a quick learning curve and high adoption rates among your field teams.

2. Common Praise Points

Documentation and communication truly shine.

Users frequently praise Encircle for significantly improving their documentation processes and enabling real-time communication. What stood out in customer feedback is how having all tools in one app streamlines workflows, making technicians more efficient and transparent in reporting.

This means you can expect more accurate documentation and faster information sharing with stakeholders.

3. Frequent Complaints

Minor feature limitations surface occasionally.

While overwhelmingly positive, some reviews mention specific feature requests or minor inconveniences. What stands out in feedback is how certain custom form functionalities felt clunky to some users, and a desire for easier photo drag-and-drop from desktops.

These issues appear to be minor irritations rather than significant deal-breakers for most users.

The overall Encircle reviews reflect genuine satisfaction with its core functionality and excellent support.

Best Encircle Alternatives

Struggling to find the perfect claims documentation tool?

The best Encircle alternatives include several strong options, each better suited for different business situations, priorities, and specific operational requirements within restoration.

1. Next Gear DASH

Need a more comprehensive job management system?

Next Gear DASH excels when your primary need is robust, integrated job management alongside detailed documentation for restoration projects. What I found comparing options is that DASH provides extensive job tracking capabilities beyond Encircle’s core documentation, offering an end-to-end solution for your entire workflow.

Choose DASH if you require integrated job management with equipment tracking, not just documentation alone.

2. Xactimate

Specifically looking for industry-standard claims estimating?

Xactimate is the go-to alternative when your focus is on creating precise, insurer-accepted property claims estimates, often in conjunction with documentation tools. From my competitive analysis, Xactimate is essential for industry-standard estimating, directly integrating with platforms like Encircle for streamlined workflows, but it’s not a documentation tool itself.

Consider Xactimate when your core requirement is claims estimating, typically used alongside a documentation solution.

3. CompanyCam

Prioritizing simple, photo-centric job site communication?

CompanyCam makes more sense when your main priority is straightforward photo documentation and effective team communication from the field. Alternative-wise, CompanyCam simplifies photo capture and team communication more than Encircle’s broader suite, especially if you don’t need detailed floor plans or moisture mapping.

You should choose CompanyCam if quick, easy photo documentation and team collaboration are your top needs.

4. Jobber

Managing diverse home and commercial services beyond restoration?

Jobber is a better alternative when your business requires broad field service management, including CRM, scheduling, and marketing tools for varied service offerings. From my analysis, Jobber offers a more versatile business management platform for service companies generally, while Encircle hones in on restoration-specific documentation and claims.

Choose Jobber if your business needs comprehensive field service management beyond just restoration claims documentation.

The best Encircle alternatives depend on your specific business needs and workflow priorities, from comprehensive job management to simple photo documentation.

Encircle Setup

How complex is implementing new software?

An Encircle review of its implementation process shows it’s refreshingly straightforward. This section will guide you through what to expect for deployment and adoption, setting realistic expectations.

1. Setup Complexity & Timeline

Getting started is surprisingly simple.

Encircle implementation primarily involves downloading the app, creating logins, and configuring account settings, with much of the initial setup pre-provided. What I found about deployment is that technician training can take less than 15 minutes, making rapid adoption a realistic goal for your team.

You can expect to integrate Encircle into daily operations quickly, even with minimal prior software experience.

2. Technical Requirements & Integration

Minimal technical hurdles await you.

Your Encircle setup mainly requires access to mobile devices for the app, and basic internet connectivity, which most businesses already possess. What I found about deployment is that Encircle integrates easily with existing insure-tech solutions, offering built-in connections, Zapier, and an open API for custom workflows.

Plan for seamless data flow between Encircle and your current project management, accounting, or claims systems without significant IT overhaul.

3. Training & Change Management

User adoption is remarkably smooth.

EncircleU, their online learning platform, provides comprehensive courses for various roles, ensuring your team understands all features and best practices. From my analysis, the intuitive interface significantly reduces user intimidation, allowing technicians to become proficient with minimal training time and support.

Invest time in EncircleU to maximize proficiency, knowing your team will quickly embrace the software and its benefits.

4. Support & Success Factors

Excellent support smooths the path.

Encircle’s customer support is consistently praised for being responsive, helpful, and knowledgeable throughout the implementation and beyond. From my implementation analysis, proactive engagement with their support team accelerates your success and ensures you leverage all features efficiently for your business.

Plan to utilize their highly-rated support and comprehensive learning resources to ensure a successful and effective deployment.

The overall Encircle setup emphasizes ease of use and rapid adoption, minimizing disruption while maximizing efficiency for your business.

Bottom Line

Is Encircle the right choice for your business?

My Encircle review shows a highly effective platform for property restoration and insurance professionals needing robust, real-time documentation and streamlined claims processing.

1. Who This Works Best For

Restoration and insurance pros needing top-tier documentation.

Encircle shines for restoration contractors, insurance adjusters, and independent adjusters of any size who require comprehensive field documentation, real-time data sharing, and efficient report generation. From my user analysis, businesses prioritizing clear, consistent claims evidence will find this software invaluable for their daily operations.

You’ll succeed if your current documentation is manual, lacks real-time visibility, or slows down your claim settlements.

2. Overall Strengths

Unmatched field documentation and real-time collaboration.

The software excels by providing comprehensive photo/video capture, accurate floor plans, and specialized water mitigation tools, all within an easy-to-use mobile app for field teams. From my comprehensive analysis, its ability to centralize all job data creates a single source of truth, significantly improving transparency and communication among all stakeholders.

These strengths directly translate into faster claims processing and more complete payments, enhancing your business’s financial health.

3. Key Limitations

Minor UI preferences could be refined for enhanced workflow.

While generally intuitive, some users noted minor inconveniences like the inability to drag and drop multiple photos from a desktop, requiring individual uploads. Based on this review, custom form functionality for field sheets was described as clunky by some, suggesting room for integration and ease-of-use improvements.

I’d say these limitations are small trade-offs for the overall power, rather than deal-breakers for its core documentation capabilities.

4. Final Recommendation

Encircle comes with a strong, confident recommendation.

You should choose this software if your priority is digitizing field documentation to accelerate insurance claims, improve accuracy, and enhance communication with clients and adjusters. From my analysis, your business will gain significant efficiency in water damage, contents inventory, and general property loss scenarios, driving better outcomes.

My confidence level is extremely high for businesses in the property restoration and insurance industries seeking to optimize their workflows.

This Encircle review confirms its significant value for the right industry, streamlining operations and boosting transparency for all involved in property claims.