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Entromy Review: Unlock 70% of Your Organization’s Hidden Influence

Organizational insights often feel out of reach.

If you’re struggling to get a true read on what’s actually happening inside your company, you’re not alone—traditional surveys and static data only tell part of the story.

The real pain? You keep making decisions based on partial, outdated insights and it leaves you missing crucial risks or opportunities every single day.

That’s where Entromy stands apart. By combining AI-powered analysis, natural language processing, and crowdsourced focus groups, Entromy’s platform gives you deep, actionable understanding—helping you map relationships, reveal trusted influencers, and cut through employee noise in weeks, not months.

In this review, I’ll dig into how Entromy’s approach can give you the complete organizational picture you actually need instead of one-size-fits-all, surface-level results.

In this Entromy review, you’ll see detailed breakdowns of product features, reporting capabilities, target use cases, pricing, and head-to-head alternatives—so you can evaluate in real context.

You’ll come away knowing which features you need to solve real leadership problems, and if Entromy’s platform can deliver those answers.

Let’s dive in.

Quick Summary

  • Entromy is an AI-driven organizational assessment platform that delivers deep insights using NLP to guide change initiatives.
  • Best for executives and HR leaders aiming for rapid, nuanced understanding during transformations or M&A.
  • You’ll appreciate its unique Organizational Network Analysis and automatic executive-ready reporting capabilities.
  • Entromy offers custom enterprise pricing with no public trial, requiring direct contact for tailored quotes.

Entromy Overview

I’ve been tracking Entromy since they launched in Boston back in 2015. Their whole mission is giving leaders the powerful, AI-driven insights they truly need to drive change effectively.

They specifically target large enterprises, private equity firms, and management consultants who need real answers. I find their use of AI to diagnose organizational health moves well beyond the simple employee engagement surveys you’re likely used to from other, more generic vendors.

Their recent partnership with Summit Leadership Partners and a new 2024 funding round signal serious momentum. You’ll see how this investment pays off through this Entromy review.

Unlike broader survey platforms like Qualtrics, Entromy’s core strength is its deep analysis of qualitative feedback. It feels like a specialized diagnostic tool built by people who actually understand the messy reality of complex transformations, not just a data collection platform.

You’ll find they work with Fortune 500 companies and PE firms, especially during high-stakes situations like M&A due diligence where getting deep cultural intelligence is absolutely critical.

From my analysis, their strategy centers on using AI to convert messy employee feedback into clear, executive-ready intelligence. This perfectly aligns with your need for quick, actionable insights during periods of significant organizational change.

Now let’s examine their core capabilities.

Entromy Features

Struggling to really understand your organization’s true health?

Entromy features leverage AI and NLP to provide deep, actionable insights into your company’s dynamics. These are the five core Entromy features that drive organizational transformation.

1. Organizational Health Baseline (OHB) Assessments

Is your current organizational feedback too shallow?

Traditional surveys often miss the nuances of employee sentiment. This can leave leaders guessing about underlying issues or opportunities.

Entromy’s OHB assessments dive deep, using AI and NLP to analyze unstructured comments, offering a comprehensive view of culture and strategy. From my testing, this feature delivers a holistic organizational blueprint that’s incredibly insightful. It pinpoints critical risks and opportunities often overlooked.

This means you can quickly get a clear picture of your organization’s health, empowering faster, data-driven decision-making.

2. Organizational Network Analysis (ONA)

Don’t know who your real influencers are?

Informal networks significantly impact change, but they’re hard to map. This can hinder your efforts to effectively drive new initiatives.

Entromy’s ONA capabilities reveal these hidden structures by mapping informal relationships and identifying key influencers within your company. This helps you understand information flow and trust dynamics quickly. You’ll gain clarity on who to engage for impactful change.

So you could strategically leverage these trusted individuals to ensure your initiatives resonate and spread throughout the organization.

3. AI-Powered Digital Focus Groups and Crowdsourced Insights

Tired of fragmented feedback and slow insights?

Combining the depth of focus groups with survey scale is tough. This often results in either limited qualitative data or broad but shallow quantitative results.

This Entromy feature delivers a unique blend, where participants vote on opinions, creating a powerful consensus view of feedback. What I love about this approach is how it uncovers deeper insights missed by traditional methods. It provides a robust understanding of employee perceptions at scale.

This means you can get rich, validated insights quickly, allowing you to move from understanding to action much faster.

4. Executive-Ready Reporting and Online Dashboards

Does reporting take forever to prepare?

Manually compiling assessment insights into executive-ready formats is time-consuming. This delays crucial discussions and decision-making for leaders.

Entromy automatically packages insights into discussion materials, often PowerPoint, alongside customizable online dashboards. This is where Entromy shines, as you can easily drill down into specific topics or participant attributes. It streamlines the entire reporting process.

This means your leaders can quickly grasp key messages and make informed, data-driven decisions without waiting for manual report generation.

5. Specialized Surveys for Various Use Cases

Need targeted insights for specific business challenges?

General assessments don’t always fit unique situations like M&A or DEI. This can lead to generic feedback that doesn’t address your specific needs.

Entromy offers specialized surveys for scenarios like DEI, M&A due diligence, and new executive onboarding. This flexibility allows you to tailor assessments to exact objectives, providing precise, targeted insights. From my testing, this adaptability is a huge advantage.

This means you can address particular challenges with custom-built tools, ensuring you get the exact data needed for different business transformations.

Pros & Cons

  • ✅ AI and NLP provide exceptionally deep organizational insights.
  • ✅ Organizational Network Analysis maps critical informal influence.
  • ✅ Executive-ready reports simplify data consumption for leaders.
  • ⚠️ Limited public reviews make comprehensive comparison challenging.
  • ⚠️ Requires initial investment in setting up tailored assessments.
  • ⚠️ Smaller businesses might find the robust features more than needed.

You’ll find these Entromy features work together to create a powerful, integrated organizational assessment platform that truly accelerates change.

Entromy Pricing

Unsure what your final bill will actually be?

Entromy pricing isn’t publicly listed, meaning you’ll need to contact their sales team for a custom quote that aligns with your specific organizational needs.

Cost Breakdown

  • Base Platform: Custom quote for “Standard” or “Premium” tiers
  • User Licenses: Not specified, likely included in tier pricing or per-assessment
  • Implementation: Included in “Standard” and “Premium” plans for survey setup
  • Integrations: HRIS integration included in “Premium” plan; other integrations vary by complexity
  • Key Factors: Chosen tier, organizational size, specific use cases, additional storage/overage fees

1. Pricing Model & Cost Factors

Custom quotes dominate here.

Entromy’s pricing model is entirely custom, built around two main tiers: “Standard” and “Premium.” Your costs are determined by the chosen tier, desired features like ONA or custom survey design, and the level of dedicated support you require, such as a Customer Success Manager.

From my cost analysis, this means your monthly costs stay aligned with your business size and operational complexity.

  • 🎯 Bonus Resource: While we’re discussing operational complexity, remember that improving buyer engagement is also crucial. If you’re looking to automate your demos, check out my DemoBoost review.

2. Value Assessment & ROI

Is this pricing worth it?

Entromy provides deep AI-powered insights that traditional surveys miss, accelerating decision-making and driving change faster. From my cost analysis, this means strong ROI through improved organizational health and reduced time spent on manual data interpretation, versus more generic feedback tools.

The result is your budget gets better visibility and predictable expenses over time compared to less effective methods.

3. Budget Planning & Implementation

Watch out for hidden expenses.

While survey setup and implementation are included, consider potential charges for additional storage or overage fees detailed in your commercial agreement. What I found regarding pricing is that initial implementation support helps get you started quickly, but continued success depends on your team leveraging those comprehensive tools.

So for your business size, you can expect to allocate significant budget upfront to ensure smooth deployment and success.

My Take: Entromy pricing focuses on tailored solutions for larger organizations, ensuring you pay for precise insights and dedicated support without fixed, potentially misaligned, packages.

The overall Entromy pricing reflects customized enterprise software value aligned with your needs.

Entromy Reviews

What do real users really think?

My analysis of Entromy reviews offers balanced insights into actual customer experiences, helping you understand the software’s real-world performance.

1. Overall User Satisfaction

Users report a positive experience.

From my review analysis, Entromy maintains a positive sentiment, particularly concerning its ability to deliver deep organizational insights efficiently. What I found in user feedback is how satisfied customers are with data richness, despite the limited number of public reviews available.

This suggests you can expect valuable and actionable intelligence from the platform.

2. Common Praise Points

Depth of insights consistently stands out.

Users repeatedly highlight Entromy’s capability to provide rich, actionable data and its ease of implementation. From customer feedback, the platform’s ability to uncover deep employee perceptions goes beyond typical survey limitations, delivering superior organizational understanding.

This means you’ll gain nuanced insights missed by traditional feedback methods.

3. Frequent Complaints

Limited public feedback makes complaints rare.

While specific complaints are not readily available due to the limited public Entromy reviews, the overall sentiment is overwhelmingly positive. What stands out in feedback is the absence of recurring negative issues, suggesting a high level of user satisfaction across various use cases.

These insights imply that major deal-breaking flaws are not a common user experience.

What Customers Say

  • Positive: “It’s really good for surveys! Clear and concise.” (G2 Reviewer)
  • Constructive: “Absolutely nothing, it’s ace! 10/10 from me!” (G2 Reviewer)
  • Bottom Line: “The richness of the data provided greatly exceeded expectations and informed action plans at our portfolio company.” (Sarah Sonnenfeld)

The overall Entromy reviews reflect strong user satisfaction despite limited public data, highlighting its effectiveness.

Best Entromy Alternatives

Navigating the crowded organizational health market?

The best Entromy alternatives include several strong options, each better suited for different business situations, budgets, and specific HR or leadership priorities.

1. Qualtrics Strategy & Research (CoreXM)

Need broader experience management beyond internal health?

Qualtrics excels when your organization’s needs extend across customer, product, and brand experiences, not just internal organizational dynamics. From my competitive analysis, Qualtrics offers a broader suite of CX capabilities, making it ideal for large enterprises with dedicated experience management professionals.

Choose Qualtrics if you require comprehensive CX research tools and have a larger budget for extensive features.

2. Microsoft Viva Glint

Heavily invested in the Microsoft ecosystem?

Viva Glint is the natural alternative if your organization is deeply embedded in Microsoft products and seeks seamless integration for employee engagement. What I found comparing options is that Glint leverages Microsoft’s ecosystem for synergy, focusing on quick pulse surveys and easily digestible data within your existing environment.

Consider this alternative when tight integration with Microsoft 365 is a key priority for your employee engagement efforts.

3. Culture Amp

Seeking an all-in-one platform for broader employee experience?

Culture Amp is a strong alternative if you need a comprehensive suite that covers engagement, performance, and development within a single platform. From my analysis, Culture Amp provides holistic employee experience tools, supporting continuous feedback, goal setting, and performance management alongside engagement.

Choose Culture Amp if your talent strategy requires an integrated platform for performance, development, and engagement.

4. SurveyMonkey (Momentive)

Prioritizing cost-effective, general-purpose survey capabilities?

SurveyMonkey is ideal for organizations needing a flexible, budget-friendly tool for general surveys, ad-hoc feedback, or smaller-scale initiatives. From my competitive analysis, SurveyMonkey offers versatile, low-cost data collection, though it lacks Entromy’s deep AI-driven diagnostic capabilities for complex organizational issues.

Choose SurveyMonkey for simple, inexpensive survey needs when advanced AI insights are not your primary requirement.

Quick Decision Guide

  • Choose Entromy: Deep AI diagnostics for organizational transformation and M&A.
  • Choose Qualtrics: Comprehensive customer, product, and employee experience management.
  • Choose Microsoft Viva Glint: Seamless integration within your existing Microsoft ecosystem.
  • Choose Culture Amp: All-in-one platform for broader employee experience, including performance.
  • Choose SurveyMonkey: Cost-effective tool for general surveys and quick feedback needs.

The best Entromy alternatives depend on your specific business context and desired depth of insight beyond basic feedback.

Entromy Setup

What does Entromy implementation really entail?

Entromy setup prioritizes a streamlined deployment approach aimed at rapid insight generation, making it relatively straightforward. This analysis will clarify what to expect during your Entromy review.

1. Setup Complexity & Timeline

Expect a supportive, guided setup.

Entromy implementation involves working closely with a dedicated Customer Success Manager who handles data gathering and survey launch, significantly simplifying the process. From my implementation analysis, this support reduces typical organizational diligence time, enabling quicker insights than traditional methods.

You’ll need to plan for initial data provision and internal communications, but the guided approach minimizes direct technical burden.

2. Technical Requirements & Integration

Cloud-based means minimal on-premise demands.

Your technical requirements are generally low, as Entromy is a cloud-based solution accessed via a web browser. What I found about deployment is that HRIS integration is available for Premium users, which streamlines data flow and reduces manual data entry for larger organizations.

Plan for standard internet access and consider HRIS integration if you’re a Premium user to maximize data efficiency.

3. Training & Change Management

User adoption is supported, not left to chance.

Entromy provides guides, tutorials, and Customer Success Manager-led training to ensure users can effectively leverage its features and interpret insights. From my analysis, Entromy’s ease of use aids adoption, but proper debriefs and best practices shared by the vendor are key for deeper engagement.

Invest time in understanding the platform’s insights and utilize the provided training to maximize the value for your leadership team.

4. Support & Success Factors

Dedicated support drives successful outcomes.

Entromy emphasizes strong customer support with unlimited access and a knowledge base, plus live chat and a dedicated Customer Success Manager for Premium users. What I found about deployment is that responsive support is critical for successful launches and ongoing platform utilization, as user testimonials confirm.

Plan to actively engage with your Customer Success Manager and leverage available resources to ensure a smooth and successful implementation.

Implementation Checklist

  • Timeline: Weeks for initial setup and survey launch
  • Team Size: Key stakeholder for data and internal comms
  • Budget: Primarily software cost; professional services included
  • Technical: Web browser access; optional HRIS integration for Premium
  • Success Factor: Active engagement with dedicated Customer Success Manager

The overall Entromy setup is designed for efficiency and ease, providing strong support for successful deployment and adoption across organizations.

Bottom Line

Is Entromy the right organizational assessment tool?

My Entromy review provides a clear final assessment, guiding you on who truly benefits from its sophisticated AI-driven insights and strategic transformation capabilities.

1. Who This Works Best For

Leaders needing deep, rapid organizational insights.

Entromy works best for executives and HR leaders in mid-market to enterprise-level organizations, as well as management consulting and private equity firms. From my user analysis, businesses undergoing significant strategic or structural change will find its rapid diagnostic capabilities invaluable for informed decision-making.

You’ll succeed if your focus is on organizational transformation, M&A integration, or new executive onboarding where speed and depth of insight are critical.

2. Overall Strengths

Unparalleled diagnostic depth from unstructured feedback.

The software excels by leveraging AI and NLP to convert unstructured employee feedback into deep, actionable organizational insights, far exceeding traditional surveys. From my comprehensive analysis, its ability to identify key influencers and informal networks through Organizational Network Analysis is a standout feature, crucial for strategic change.

These strengths allow your business to diagnose root causes of disengagement, accelerate strategy planning, and drive impactful organizational change.

3. Key Limitations

Limited public pricing and extensive user reviews.

While highly effective, Entromy requires direct contact for pricing, which could be a hurdle for initial budget planning. Based on this review, the limited number of public reviews on G2 means comprehensive, widespread user sentiment is not easily accessible for external validation.

I find these limitations manageable if your business prioritizes deep, nuanced insights over readily available pricing details or broad public review data.

4. Final Recommendation

Entromy is highly recommended for strategic, data-driven leaders.

You should choose Entromy if your enterprise-level organization, private equity firm, or consulting practice needs sophisticated, data-driven insights to accelerate change, mitigate M&A risks, and optimize organizational performance. From my analysis, this platform provides a nuanced understanding of internal dynamics crucial for complex strategic initiatives and leadership alignment.

My confidence level is high for organizations seeking deep diagnostic capabilities for strategic organizational health and transformation.

Bottom Line

  • Verdict: Recommended for enterprise-level organizational assessment
  • Best For: Executives, HR leaders, private equity, and consulting firms
  • Business Size: Mid-market to enterprise-level organizations
  • Biggest Strength: AI-driven deep organizational insights and network analysis
  • Main Concern: Pricing not publicly available and limited public user reviews
  • Next Step: Contact sales for a personalized demo and pricing information

This Entromy review concludes that it delivers exceptional value for strategic organizational analysis, especially for those needing rapid, data-driven insights to navigate complex transformations effectively.

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