Your waivers: a risk or an asset?
Outdated waiver systems aren’t just a compliance headache. They’re a black hole for valuable customer data you should be using for marketing.
Every signature you collect on paper is a lost marketing opportunity. You’re missing out on building a direct, long-term relationship with your customers.
Worse, relying on manual data entry is slow and riddled with errors. This approach puts your business at risk of non-compliance and makes customer segmentation impossible.
But the right waiver software does more than just digitize forms. It turns compliance into a powerhouse for all your marketing efforts.
In this guide, I’ll break down the best waiver software on the market. We’ll look beyond basic features to find the right tool that secures you legally and grows your business.
You’ll discover how to streamline operations, capture actionable customer data, and build profiles that actually improve your marketing ROI.
Let’s get started.
Quick Summary:
| # | Software | Rating | Best For |
|---|---|---|---|
| 1 | Smartwaiver → | Large-scale operations | |
| 2 | WaiverForever → | Tourism, events, fitness | |
| 3 | WhereWolf → | Tourism and events | |
| 4 | Activity Messenger → | Small to mid-size operators | |
| 5 | WaiverFile → | Operations focused on events |
1. Smartwaiver
Are paper waivers creating administrative headaches for your business? You need a smarter way to manage compliance and customer data.
Smartwaiver lets you convert paper forms into customizable digital waivers in minutes, ready for online or on-location signing. This means you can eliminate the stacks of physical paper and streamline your intake process.
The software supports both large-scale operations and franchise organizations, offering robust tools that reduce your liability concerns.
Smartwaiver offers more than just a signature. You can collect smart waivers quickly, allowing guests to sign from any computer, tablet, or mobile device. This introduces flexibility, letting customers sign ahead of time by sharing links or embedding custom waiver widgets on your website. The system also features free kiosk apps for iPad and Android, turning any tablet into a dedicated signing station. Additionally, Smartwaiver’s patent-pending Auto Photo Capture feature adds an extra layer of security, even offline. Plus, driver’s license scanning quickly fills out standardized fields, cutting the signing process in half by extracting essential data from the barcode.
Smartwaiver helps you transform your waiver process.
Key features:
- Digital Waiver Conversion: Easily turn your existing paper waivers into customizable digital forms that can be signed online or on-location from any device.
- Offline Kiosk & Security: Utilize free iPad and Android kiosk apps with offline mode and patent-pending Auto Photo Capture for secure, convenient on-site signing.
- Driver’s License Scanning: Streamline data entry by scanning driver’s licenses to automatically populate waiver fields, significantly speeding up the sign-in process.
Smartwaiver features, pricing, & alternatives →
Verdict: Smartwaiver stands out as a strong contender for the best waiver software, especially for businesses seeking to digitize and enhance their compliance process. Its ability to convert paper forms, offer offline kiosk signing with photo capture, and integrate driver’s license scanning directly addresses common pain points related to efficiency and data accuracy.
2. WaiverForever
Struggling with fragmented waiver solutions and data silos?
WaiverForever offers an electronic waiver system designed to streamline your operations and unlock valuable customer insights. This means you can say goodbye to outdated paper or inefficient digital systems.
You’ll find that WaiverForever addresses critical compliance needs while providing powerful features to enhance your customer data and marketing efforts.
Here’s how you gain control.
WaiverForever simplifies your waiver process through features like AI to generate templates, online PDF mapping for existing documents, and a powerful drag-and-drop builder for custom forms. Additionally, you can collect signatures anywhere using their free app for kiosks and mobile devices, ensuring you never miss an opportunity, even offline. The result is a more efficient intake process and consistent data capture, which helps you maintain audit-ready compliance.
Plus, WaiverForever’s built-in CRM and analytics tools allow you to view, search, print, export, and analyze all your waivers. This is essential for converting visitors into free trials and building targeted marketing strategies, as you can easily segment your customers and understand their behaviors. The system also supports integrations with over 5,000 tools like Mindbody, Salesforce, and Shopify, streamlining your workflow and preventing data fragmentation. You also get robust security with AES-II encryption, SSO, and MFA, along with GDPR, SOC2 TYPE2, and ISO 27001 compliance, ensuring your customer information remains confidential and secure.
Simplify your waivers and amplify your business.
Key features:
- AI Template Generation and PDF Mapping: Leverage AI to create custom waiver templates or convert existing PDFs into legally binding digital forms, ensuring compliance and ease of use.
- Integrated CRM and Analytics: Manage customer information, analyze waiver data by date range, and gain business insights for effective customer segmentation and targeted marketing.
- Extensive Integrations and Security: Connect with over 5,000 tools like booking systems and CRMs via native integrations, Zapier, and API, while benefiting from AES-II encryption and compliance.
WaiverForever features, pricing, & alternatives →
Verdict: WaiverForever stands out as a best waiver software for businesses in tourism, events, and fitness, offering a comprehensive solution for digital waiver management. Its compliance features, robust analytics for customer segmentation, and extensive integrations with popular platforms like Mindbody and Salesforce make it ideal for streamlining operations, ensuring data accuracy, and powering your marketing efforts.
3. WhereWolf
Is inefficient waiver management holding your business back?
WhereWolf provides powerful digital waiver solutions that transform your compliance and marketing efforts. This means you can ditch the paper and embrace seamless digital operations.
Their system helps you streamline operations and capture valuable customer data easily. This allows you to focus on your core business.
Unlock powerful marketing insights.
WhereWolf automates participant registration, letting you collect crucial information effortlessly. You can gather rich customer profiles and build better relationships.
This platform helps you understand your customers and boost your marketing. You can drive engagement and increase repeat business by segmenting your audience.
Additionally, their secure system provides audit-ready records and ensures compliance. You can gain insights into your customer base, leading to highly effective campaigns and business growth.
Simplify your operations today.
Key features:
- Digital Waivers: Automate participant registration and secure electronic signatures for streamlined, paperless compliance across your operations.
- Data Capture & Marketing: Effortlessly collect valuable customer data, allowing you to segment audiences for targeted marketing and enhance customer relationships.
- Operational Efficiency: Reduce administrative burdens and gain real-time insights into your customer base, improving overall business productivity and growth.
WhereWolf features, pricing, & alternatives →
Verdict: If you’re seeking the best waiver software to replace outdated systems, WhereWolf offers robust digital waivers with powerful data capture capabilities. I recommend WhereWolf for tourism, events, or fitness businesses aiming to enhance compliance and leverage customer insights for marketing.
4. Activity Messenger
Are your paper waivers causing compliance headaches?
Activity Messenger streamlines compliance with digital waivers, online forms, and automated workflows. This means you can easily create customizable forms and digital waivers, saving hours of manual work.
You’ll eliminate front desk congestion and never chase after a signature again, allowing you to increase pre-signed waivers effortlessly. You want to simplify registrations?
Activity Messenger is your all-in-one platform for online registration management. It allows you to process payments and send targeted communications. Here’s how you can transform your operations:
Automate repetitive tasks with ease, including start-of-session reminders, welcome emails, and end-of-session surveys in just one click. This level of automation simplifies your operations significantly.
Additionally, you can bring your email and SMS outreach to life by dynamically adding text placeholders collected from forms, ensuring personalized communication. Plus, the system creates client accounts on the fly as they fill out forms, removing friction from client onboarding.
This empowers your marketing efforts too.
Speaking of seamless client experiences, you might find my guide on the best digital adoption platform helpful for improving user retention.
Key features:
- Digital Waivers: Increase pre-signed waivers and streamline the signing process to alleviate front desk congestion.
- Automated Workflows: Automate reminders, welcome emails, and surveys, saving you hours of manual work.
- Personalized Communications: Send targeted email/SMS with dynamic placeholders from forms, enhancing client engagement.
Activity Messenger features, pricing, & alternatives →
Verdict: If you need to replace outdated systems, Activity Messenger stands out as a best waiver software, streamlining compliance and boosting marketing. Its digital waivers, automation, and personalized communication features empower you to simplify registrations and target communications effectively, reducing administrative burden.
5. WaiverFile
Tired of endless waiver paperwork hassles?
WaiverFile offers an electronic waiver form system allowing customers to sign release waivers effortlessly on any device. This means your operations become smoother and more efficient.
You can transform your waiver collection process with a system designed for both ease of use and powerful capabilities, moving beyond outdated methods. Here’s how it works.
Streamline your customer experience.
WaiverFile lets your customers sign from your website or at a kiosk, ensuring quick and easy form completion. Its flexible design means the waiver form looks great on any computer, tablet, or mobile phone.
This allows for faster entry flows, especially with features like WaiverScan, which expedites check-in by scanning confirmation codes, eliminating manual searches. Plus, the events feature organizes signed waivers, so you don’t need to search through endless lists to confirm attendees, a true time-saver.
Additionally, WaiverFile syncs customer data with your email marketing or CRM services, building a powerful list of customer phone numbers for targeted SMS text messages based on event dates or birthdays. This integration supports robust marketing strategies while maintaining secure data storage with advanced encryption.
Simplify compliance, boost marketing.
If you’re also looking into improving customer interactions, my article on best cloud contact center solutions covers how to boost your operations.
Key features:
- Device Flexibility & Easy Signing: Allows customers to sign release waivers from any computer, tablet, or mobile device, either online or at your location via a kiosk, ensuring quick and user-friendly completion.
- Event & Group Management: Organizes signed waivers by events, enables event managers to share direct links, and offers check-in features to track attendees efficiently without manual searching.
- Data Synchronization & SMS Marketing: Integrates customer data with email marketing and CRM services like MailChimp and Constant Contact, and offers an optional SMS text messaging service for targeted communications.
WaiverFile features, pricing, & alternatives →
Verdict: WaiverFile stands out as the best waiver software for operations seeking to eliminate paper forms and enhance data utility. Its focus on easy-to-use digital signing, event management, and robust data synchronization capabilities directly addresses the pain points of fragmented systems and limited marketing insights, making it a powerful solution.
6. CleverWaiver
Tired of managing outdated paper waivers?
CleverWaiver transforms your existing paper forms into secure digital waivers in minutes, eliminating physical clutter. This means you can easily create online release forms and liability waivers, simplifying the signing process for you and your customers.
Your administrative burden reduces significantly with streamlined data collection.
What if you could simplify waiver collection?
CleverWaiver makes this possible by offering unique web links for your digital waivers, accessible directly from your computer. You can also turn any iPad or Android tablet into a mobile waiver station using their free kiosk app, perfect for collecting signatures on-site.
Additionally, CleverWaiver supports offline collection, allowing you to gather waivers without internet access and upload them later. Plus, you can embed waiver links on your website or email them to customers, enabling them to sign ahead of time for convenience. This saves valuable time for you and your clients.
Imagine stress-free compliance and data security.
If you’re managing various business software, you might find my guide on best SaaS billing software helpful for understanding subscription management.
Key features:
- Digital Waiver Setup: Convert existing paper waivers into digital forms rapidly, enabling online signing and secure cloud storage for quick retrieval.
- Flexible Collection Options: Collect waivers via unique web links on computers, dedicated mobile kiosk apps for tablets, and even offline for uninterrupted service.
- Enhanced Data Security: Benefit from 256-bit encryption, AES-II encryption, SSO, SSL, and MFA, ensuring your data is protected and compliant with GDPR and SOC2 Type 2.
CleverWaiver features, pricing, & alternatives →
Verdict: CleverWaiver stands out as a best waiver software solution for businesses seeking to modernize their operations. Its quick setup, flexible collection methods (including offline and kiosk modes), and robust security features like 256-bit encryption and GDPR compliance simplify data management while ensuring legal adherence, making it ideal for tourism, events, and fitness.
7. Resova
Struggling with outdated waiver systems and fragmented data?
Resova offers a robust CRM and Waivers feature, designed to help you build detailed customer profiles and sign digital waivers effortlessly. This means you can centralize crucial customer information while ensuring compliance.
You’ll discover a solution that streamlines your operations, allowing you to focus on elevating the guest experience. Say goodbye to manual errors and hello to efficiency.
Ready to transform your business?
Resova simplifies booking and payment management, offering a comprehensive online reservation system purpose-built for activity and entertainment operators. This platform empowers your growth by adapting to your specific needs.
For instance, the Marketing & Promotion Tools enable you to boost customer engagement and increase online sales with smart features. Additionally, automated emails and text messages keep both customers and staff informed, significantly reducing no-shows. The result is a system that not only manages waivers but also enhances your marketing efforts through enriched customer data, providing in-depth reporting and tracking of vital business metrics.
This helps you achieve your business goals faster.
Key features:
- CRM & Waivers: Build detailed customer profiles and sign digital waivers, enhancing data accuracy and compliance for your operations.
- Marketing & Promotion Tools: Drive more revenue and improve customer engagement with smart marketing features, boosting your online sales.
- Detailed Reporting & Tracking: Gain command of your data with interactive reports, tracking important business metrics for actionable insights.
Resova features, pricing, & alternatives →
Verdict: For tourism, event, and fitness operators, Resova stands out as a strong candidate for the best waiver software. Its integrated CRM, marketing tools, and robust reporting capabilities, coupled with its focus on streamlining operations, make it ideal for businesses seeking to enhance compliance and leverage customer data for growth, as trusted by over 1500+ escape rooms.
8. WaiverElectronic
Tired of paper waivers and outdated systems?
WaiverElectronic offers an all-in-one electronic waiver solution, streamlining your sign-up process. This means you can easily collect waivers on tablets, smartphones, and computers, ensuring a speedy, paperless experience. You can even collect waivers via QR code for ultimate convenience.
What if your booking and payment systems also integrated?
WaiverElectronic solves this by combining electronic waivers with an online booking system and payment collection capabilities. This allows you to effortlessly manage availability and appointments while clients book online and sign waivers simultaneously. You can integrate directly with payment gateways like Square, Stripe, and PayPal, embedding payment widgets into your waiver forms. Additionally, their partnerships with Square and Mindbody automatically sync customer data and signed PDFs, enriching your customer profiles without manual effort. Plus, with robust data analytics and export features, you can make smarter business decisions based on real-time insights from your waiver data. The result is a secure, efficient system that simplifies compliance and powers your marketing efforts.
While we’re discussing securing your data and simplifying compliance, my article on best data masking software offers further insights.
Key features:
- Comprehensive waiver collection: Gather digital waivers on any device, including tablets and smartphones, or via QR codes, ensuring maximum accessibility and a paperless workflow.
- Integrated business solution: Seamlessly combine electronic waivers with an online booking system and payment collection, streamlining your entire operational process.
- Powerful data insights: Utilize analytics tools to understand waiver data and export it in spreadsheets or directly to Google Drive for informed business decisions and improved marketing.
WaiverElectronic features, pricing, & alternatives →
Verdict: WaiverElectronic is an excellent choice for businesses seeking the best waiver software, offering robust solutions for compliance and marketing. With over 100 million digital waivers signed and a low cost of less than 10 cents per waiver, it reduces administrative burdens while providing secure, legal, and efficient operations.
9. DocuSign
Tired of paper waivers and clunky digital systems?
DocuSign’s eSignature and Web Forms simplify data collection and document signing. This means you can finally ditch the outdated processes that hinder your business.
DocuSign helps you address compliance requirements and deliver a better user experience, ensuring data accuracy and reducing administrative burdens.
Here’s how to secure compliance and power your marketing.
DocuSign allows you to send, sign, and track documents from virtually any device, getting signatures faster. Its Intelligent Agreement Management (IAM) helps you create, commit to, and manage agreements efficiently. You can also collect payments directly during the signing process, eliminating an extra step. Plus, with Multi-channel Delivery, you can send waivers via SMS, WhatsApp, or email, reaching customers on their preferred channels. This streamlines customer onboarding, freeing up your team to focus on customer delight.
The result is a streamlined waiver process, enhanced data accuracy for marketing, and improved compliance.
Key features:
- eSignature and Multi-channel Delivery: Send waivers via email, SMS, or WhatsApp to quickly collect signatures from customers on any device.
- Web Forms and Payments: Streamline data collection and payments during the signing process to improve customer experience and reduce manual effort.
- Intelligent Agreement Management (IAM) Core: Automate waiver workflows, manage documents with AI, and integrate agreement data with your existing systems for insights.
DocuSign features, pricing, & alternatives →
Verdict: DocuSign is arguably the best waiver software for businesses in tourism, events, or fitness. Its eSignature, Web Forms, and IAM capabilities help automate compliance, collect customer data for marketing, and significantly reduce administrative time. For example, customers report over 90% faster contract completion and a 23% reduction in paper processing.
Conclusion
Are your waivers working against you?
Relying on manual processes creates serious compliance gaps. You also miss valuable marketing opportunities with every single signature that you collect from customers.
The National Center for State Courts reports a 30% reduction in processing time for legal documents with digital solutions. That’s a massive efficiency gain, freeing up your team’s valuable time for more important tasks.
Here’s the tool I’d choose.
After reviewing every option here, Waiversign stands out. It’s specifically built to turn your compliance process into a real marketing asset for your business.
What I love is how it captures rich customer data for you automatically. The best waiver software like this doesn’t just protect you legally; it actively helps your startup grow.
For additional insights, my analysis of best radiology software provides valuable perspectives.
I suggest you start a free trial of Waiversign to see how simple yet powerful it can be for your entire team.
It’s compliance that drives growth.
