ActiveCampaign
ActiveCampaign is a customer experience automation platform that combines email marketing, marketing automation, and CRM tools to help you create personalized customer journeys and scale your business growth effectively.
Omnisend
Omnisend is an omnichannel marketing automation platform designed for e-commerce businesses to increase sales through integrated email, SMS, and push notification campaigns across the entire customer journey.
Quick Comparison
| Feature | ActiveCampaign | Omnisend |
|---|---|---|
| Website | activecampaign.com | omnisend.com |
| Pricing Model | Freemium | |
| Starting Price | $29/month | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2003 | 2014 |
| Headquarters | Chicago, USA | London, UK |
Overview
ActiveCampaign
ActiveCampaign helps you move beyond basic email blasts by automating your entire customer experience. You can track every interaction a lead has with your brand and trigger personalized follow-ups based on their specific behavior. Whether you are sending a welcome series or managing a complex sales pipeline, the platform ensures you reach the right person with the right message at exactly the right time.
You can manage your contacts through a built-in CRM that updates automatically as leads engage with your marketing campaigns. This integration between marketing and sales helps you identify your most qualified leads and close deals faster. The platform is designed for growing businesses that need sophisticated automation without the technical overhead of enterprise-level systems, offering a scalable solution for your marketing and sales teams.
Omnisend
Omnisend is an email and SMS marketing automation platform built specifically for e-commerce brands. You can move beyond basic newsletters by creating personalized customer journeys that combine email, SMS, and push notifications into a single automated workflow. The platform integrates directly with major e-commerce stores to track customer behavior and trigger messages based on real-time shopping data.
You can recover lost revenue with abandoned cart sequences, welcome new subscribers, and reward your best customers with automated loyalty workflows. The platform is designed for growing online stores that need sophisticated automation without the complexity of enterprise-level tools. You get access to pre-built automation templates and a drag-and-drop editor that makes creating professional campaigns fast and intuitive.
Overview
ActiveCampaign Features
- Visual Automation Builder Create complex automated workflows with a drag-and-drop interface to send emails, update CRM records, and segment your contacts.
- Site Tracking See exactly what your contacts are doing on your website so you can trigger personalized follow-ups based on their interests.
- Integrated Sales CRM Automate your sales pipeline by moving deals between stages and notifying your team when it is time to follow up.
- Predictive Sending Use machine learning to send your emails at the specific time each individual contact is most likely to open them.
- Dynamic Content Change the text and images within your emails based on what you know about each subscriber for a truly personalized experience.
- Lead Scoring Assign points to your leads based on their engagement so your sales team can focus on the most promising opportunities.
Omnisend Features
- Omnichannel Workflows. Combine email, SMS, and push notifications into a single automated sequence to reach customers on their preferred channels.
- E-commerce Segmentation. Target your audience based on their shopping behavior, purchase history, and campaign engagement to send more relevant offers.
- Product Picker. Drag and drop products directly from your online store into your emails to save time on manual formatting.
- Automated Split Testing. Test different subject lines or content variations within your automated workflows to see what drives the most sales.
- Dynamic Discount Codes. Generate and send unique, single-use discount codes automatically to prevent coupon abuse and track individual redemptions.
- Visual Automation Builder. Map out your entire customer journey with an intuitive drag-and-drop interface that requires no coding or technical skills.
Pricing Comparison
ActiveCampaign Pricing
- Marketing automation
- Email marketing
- Site and event tracking
- Lead capture forms
- 100+ email templates
- Standard support
- Everything in Starter, plus:
- Sales CRM with automation
- Lead scoring
- Deep data integrations
- Landing page builder
- Conditional content
Omnisend Pricing
- Reach up to 250 contacts
- 500 emails per month
- Up to 60 SMS messages
- 500 web push notifications
- Professional email templates
- Pre-built automations
- Everything in Free, plus:
- Unlimited emails
- Up to 3,933 SMS messages
- Advanced reporting
- 24/7 priority support
- Customer success manager
Pros & Cons
ActiveCampaign
Pros
- Extremely powerful and flexible automation builder
- Excellent deliverability rates for email campaigns
- Seamless integration between marketing and CRM
- Detailed reporting on campaign performance
- Large library of pre-built automation recipes
Cons
- Steep learning curve for new users
- Pricing increases significantly as list grows
- Interface can feel slow with large datasets
- No forever-free plan available
Omnisend
Pros
- Deep integration with Shopify and BigCommerce
- Easy to set up complex automations
- Excellent customer support available 24/7
- Consolidated reporting for email and SMS
Cons
- SMS credits can become expensive
- Limited design flexibility in some templates
- Learning curve for advanced segmentation rules