Acuity Scheduling
Acuity Scheduling is a flexible online appointment booking software that automates your calendar management, client intake forms, and payment collection to streamline your entire scheduling workflow.
Cal.com
Cal.com is an open-source scheduling infrastructure that gives you full control over your calendar, bookings, and data through a flexible, white-label platform designed for individuals and global enterprises alike.
Quick Comparison
| Feature | Acuity Scheduling | Cal.com |
|---|---|---|
| Website | acuityscheduling.com | cal.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $20/month | Free |
| FREE Trial | ✓ 7 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2021 |
| Headquarters | New York, USA | San Francisco, USA |
Overview
Acuity Scheduling
Acuity Scheduling acts as a 24/7 personal assistant for your business, allowing clients to view your real-time availability and book their own appointments. You can move beyond back-and-forth emails by sharing a customized booking page where clients select services, complete intake forms, and pay deposits upfront. The platform automatically handles time zone conversions and sends branded confirmations to ensure everyone stays on the same page.
You can manage multiple staff calendars, offer group classes, and set up recurring appointments with ease. It helps you reduce no-shows through automated text and email reminders while keeping your data organized in a centralized dashboard. Whether you are a solo consultant or manage a large clinic, the software scales to fit your specific booking requirements and administrative needs.
Cal.com
Cal.com is a highly customizable scheduling platform that puts you in total control of your time. Unlike rigid booking tools, it offers an open-source foundation that you can self-host or use in the cloud. You can manage everything from simple one-on-one meetings to complex round-robin distributions for large sales teams. It solves the headache of back-and-forth emailing by letting others book time directly on your calendar based on your availability rules.
You can deeply integrate the tool into your own product using its robust API and modular architecture. Whether you are a freelancer looking for a clean booking page or an enterprise needing a white-label solution with strict data residency requirements, it scales to meet your needs. You can automate your entire meeting lifecycle, from initial booking to automated reminders and post-meeting follow-ups.
Overview
Acuity Scheduling Features
- Self-Service Booking Give your clients the freedom to book, cancel, or reschedule their own appointments based on your real-time availability.
- Custom Intake Forms Gather critical client information during the booking process so you are fully prepared before every meeting starts.
- Automated Reminders Reduce costly no-shows by sending automated, branded email and text notifications to your clients before their scheduled time.
- Payment Integration Collect full payments or deposits via Stripe, Square, or PayPal at the exact moment a client books with you.
- Time Zone Syncing Eliminate scheduling confusion for international clients with automatic time zone detection and conversion for every booking.
- Calendar Coordination Sync your schedule with Google Calendar, iCloud, and Outlook to prevent double-bookings across your personal and professional life.
Cal.com Features
- Round Robin Scheduling. Distribute incoming meetings automatically among your team members to ensure fair lead distribution and faster response times.
- Dynamic Availability. Connect multiple calendars and set complex buffer times so you never get double-booked or overwhelmed by back-to-back meetings.
- White-Label Branding. Remove all external branding and host the scheduling experience on your own domain for a completely native feel.
- Workflow Automation. Trigger automated SMS reminders, email follow-ups, or custom webhooks the moment a booking is made or cancelled.
- Paid Bookings. Connect your Stripe account to require payments before a meeting is confirmed, reducing no-shows and automating your billing.
- Routing Forms. Screen your visitors with custom questions and automatically route them to the right person based on their specific answers.
Pricing Comparison
Acuity Scheduling Pricing
- 1 staff member/location
- Client self-scheduling
- Unlimited appointments
- Automatic confirmations & reminders
- Payment processing integrations
- Vaulting credit cards for later
- Everything in Emerging, plus:
- Up to 6 staff members/locations
- SMS/Text message reminders
- Packages, gift certificates, & subscriptions
- Appointment memberships
- Group classes and workshops
Cal.com Pricing
- Unlimited event types
- Connect all your calendars
- Accept payments (Stripe)
- Workflow automations
- Cal Video for meetings
- Standard integrations
- Everything in Individuals, plus:
- Round Robin scheduling
- Collective scheduling
- Routing forms
- Team workflows
- Remove 'Powered by Cal.com' branding
Pros & Cons
Acuity Scheduling
Pros
- Highly customizable booking pages match your brand
- Excellent automated time zone management for global clients
- Reliable syncing with major third-party calendars
- Intuitive interface for both admins and clients
- Robust mobile app for managing bookings on-the-go
Cons
- Initial setup can be time-consuming for complex schedules
- SMS reminders are not available on the entry-level plan
- Limited design flexibility without knowledge of custom CSS
Cal.com
Pros
- Extremely flexible and customizable via API
- Generous free plan includes unlimited events
- Open-source nature allows for self-hosting
- Clean and modern user interface
- Privacy-focused with excellent data control
Cons
- Slightly higher learning curve for developers
- Advanced features require the paid tier
- Occasional bugs in newer beta features