AngelTrack
AngelTrack is an all-in-one EMS software platform that integrates dispatch, electronic patient care reporting, billing, and fleet management into a single cloud-based solution for ambulance and fire services.
Waystar
Waystar provides a unified healthcare payments platform that automates financial workflows to help providers collect more revenue and simplify the patient billing experience.
Quick Comparison
| Feature | AngelTrack | Waystar |
|---|---|---|
| Website | angeltrack.com | waystar.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $525/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2017 |
| Headquarters | Houston, USA | Louisville, USA |
Overview
AngelTrack
AngelTrack provides a comprehensive cloud-based platform designed to run your entire EMS or fire department operation from a single browser tab. You can manage every aspect of your service, including high-performance dispatch, NEMSIS-certified electronic patient care reporting (ePCR), and automated medical billing. By unifying these traditionally separate systems, you eliminate data silos and reduce the administrative burden on your crews and office staff.
The software handles the complexities of scheduled and unscheduled transports while tracking your fleet's health and employee certifications in real-time. You can access the system from any mobile device or toughbook, ensuring your paramedics and EMTs stay connected in the field. It is specifically built for private ambulance services, municipal EMS, and fire departments looking to transition away from fragmented legacy systems to a modern, paperless workflow.
Waystar
Waystar is a comprehensive healthcare payments platform designed to simplify the complex financial side of medicine. You can manage the entire revenue cycle from a single interface, whether you are running a small private practice or a massive health system. The software automates manual tasks like verifying insurance eligibility, submitting claims, and following up on denials, which allows your staff to focus more on patient care rather than paperwork.
You can also transform the patient experience by providing clear, upfront cost estimates and flexible digital payment options. By consolidating disparate financial tools into one cloud-based system, you gain better visibility into your accounts receivable and reduce the time it takes to get paid. It is built to handle the specific regulatory and billing needs of hospitals, laboratories, and ambulatory practices alike.
Overview
AngelTrack Features
- Smart Dispatch Assign calls and track your units in real-time with a visual dispatch board that handles both emergency and scheduled transports.
- NEMSIS v3 ePCR Complete clinical charts faster with an intuitive, compliant interface that works on any tablet or mobile device in the field.
- Automated Billing Speed up your revenue cycle by automatically converting completed patient charts into insurance claims and invoices with built-in clearinghouse integration.
- Fleet Maintenance Track vehicle repairs, fuel consumption, and daily inspections to keep your ambulances safe and compliant with state regulations.
- Employee Management Monitor staff certifications, track work hours, and manage shift schedules to ensure you always have a qualified crew ready.
- Real-time Map Tracking View live GPS locations of your entire fleet on a single map to optimize routing and improve response times.
Waystar Features
- Eligibility Verification. Verify patient insurance coverage in real-time before the appointment to prevent costly claim rejections and delays.
- Claim Management. Submit and track claims across thousands of payers using automated workflows that catch errors before they reach the insurance company.
- Denial Prevention. Identify the root causes of denied claims with AI-powered insights so you can fix issues and recover revenue faster.
- Patient Cost Estimator. Generate accurate out-of-pocket estimates for your patients to improve transparency and increase the likelihood of upfront collections.
- Digital Patient Payments. Offer your patients convenient ways to pay their bills online or via mobile devices to speed up your cash flow.
- Advanced Analytics. Monitor your financial health with custom dashboards that track key performance indicators and identify areas for operational improvement.
Pricing Comparison
AngelTrack Pricing
- Up to 125 calls per month
- Full ePCR and Dispatch
- Billing and Finance suite
- Fleet and HR management
- NEMSIS state reporting
- Unlimited users and devices
- Up to 250 calls per month
- Everything in Standard, plus:
- Higher volume capacity
- Priority technical support
- Advanced reporting tools
- Integrated clearinghouse access
Waystar Pricing
Pros & Cons
AngelTrack
Pros
- Consolidates multiple expensive software subscriptions into one flat monthly fee
- Works on any device with a web browser and internet connection
- Automated billing features significantly reduce the time to receive insurance reimbursements
- Comprehensive reporting provides deep insights into agency profitability and performance
Cons
- Extensive feature set requires significant initial training for new staff
- User interface prioritizes data density over modern aesthetic design
- Requires a stable internet connection for real-time data syncing
Waystar
Pros
- Consolidates multiple billing functions into one intuitive dashboard
- Reduces manual data entry through high levels of automation
- Excellent visibility into claim status and payer response times
- Regular updates ensure compliance with changing healthcare regulations
Cons
- Initial implementation requires significant time and staff training
- Customer support response times can vary during peak periods
- Reporting tools have a learning curve for advanced users