8x8
8x8 provides a unified contact center and communications platform that integrates voice, video, chat, and contact center solutions into a single cloud-based interface to streamline your business interactions.
anynode
anynode is a software-based Session Border Controller that connects diverse telecommunications systems like Microsoft Teams and Zoom to any SIP provider to ensure secure and compatible voice communication.
Quick Comparison
| Feature | 8x8 | anynode |
|---|---|---|
| Website | 8x8.com | anynode.de |
| Pricing Model | Subscription | Custom |
| Starting Price | $24/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✓ 10 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1987 | 2009 |
| Headquarters | Campbell, USA | Vreden, Germany |
Overview
8x8
8x8 offers a unified platform that brings your phone system, video meetings, and team messaging together in one place. You can manage all your internal and external communications through a single interface, eliminating the need to toggle between different apps. It is designed to help your team stay connected whether they are in the office or working remotely, providing high-quality voice and video services globally.
The platform specifically solves the problem of fragmented communication by offering integrated contact center capabilities alongside standard business phone features. You can easily scale your operations from a few users to thousands, benefiting from built-in analytics that show you how your team is performing. It is ideal for mid-market and enterprise companies that need reliable, secure, and compliant communication tools across multiple international locations.
anynode
anynode is a pure software Session Border Controller (SBC) that acts as a universal translator between different VoIP systems. You can use it to bridge the gap between incompatible SIP endpoints, such as connecting your existing PBX or local provider to modern platforms like Microsoft Teams and Zoom. It handles the signaling and media encryption required to keep your voice data secure while ensuring high voice quality across your entire network.
You can manage the entire system through a web-based interface that simplifies complex routing and security configurations. Because it is entirely software-based, you can deploy it on standard hardware or in virtual environments without needing specialized proprietary appliances. It is particularly effective for IT administrators in mid-to-large organizations who need to migrate to the cloud or integrate hybrid communication environments smoothly.
Overview
8x8 Features
- Unified Communications Access your business phone, team chat, and video meetings from a single app on your desktop or mobile device.
- Omnichannel Contact Center Interact with your customers across voice, email, chat, and social media channels to provide a consistent support experience.
- Global Presence Get local phone numbers in over 50 countries so you can establish a professional presence wherever your customers are.
- HD Video Conferencing Host secure video meetings with up to 500 participants and use screen sharing to collaborate on projects in real-time.
- Advanced Analytics Track call quality and team performance with real-time dashboards that help you make data-driven decisions for your business.
- Smart Presence See the availability of your colleagues across all devices so you know the best time to reach out or transfer calls.
anynode Features
- Microsoft Teams Direct Routing. Connect your existing phone lines and legacy PBX systems directly to Microsoft Teams for a unified communication experience.
- Zoom Phone Integration. Certified as a provider-side SBC, you can easily integrate Zoom Phone with your preferred local telecommunications providers.
- Web-Based Configuration. Manage your entire SBC environment through an intuitive browser interface that simplifies complex routing and security setup.
- Advanced Security. Protect your network from unauthorized access and toll fraud with built-in encryption and robust SIP security features.
- Interoperability Wizard. Use pre-defined templates to quickly configure connections between different SIP providers and PBX systems without manual coding.
- Real-Time Monitoring. Track your call quality and active sessions in real-time to identify and resolve connectivity issues before they impact users.
Pricing Comparison
8x8 Pricing
- Unlimited calling to 14 countries
- HD video conferencing
- Team messaging and business SMS
- Mobile and desktop apps
- Integrations with CRM and productivity tools
- Multi-level auto attendant
- Everything in X2, plus:
- Unlimited calling to 48 countries
- Supervisor analytics and dashboards
- Call monitoring and whisper modes
- Quality management tools
- Advanced 8x8 Frontdesk features
anynode Pricing
Pros & Cons
8x8
Pros
- Excellent call quality and reliability across global locations
- Consolidates multiple communication tools into one easy interface
- Strong security features and compliance for regulated industries
- Seamless mobile app experience for remote work flexibility
Cons
- Initial setup and configuration can be complex
- Customer support response times can be inconsistent
- Interface may feel cluttered for very basic users
anynode
Pros
- Highly flexible software-only deployment options
- Official certification for Microsoft Teams and Zoom
- Excellent documentation and step-by-step configuration wizards
- Supports a wide range of SIP providers globally
- Stable performance on standard virtualized hardware
Cons
- Requires significant VoIP and networking knowledge
- Pricing is not transparent on the website
- Interface can feel technical for non-IT users