Applied Epic vs Decisions Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

Applied Epic

0.0 (0 reviews)

Applied Epic is a comprehensive browser-based agency management system that provides independent insurance agencies with a single platform to manage every role, location, and line of business efficiently.

Starting at --
Free Trial NO FREE TRIAL
VS

Decisions

0.0 (0 reviews)

Decisions is a comprehensive no-code automation platform that combines a rules engine and workflow designer to help you automate complex business processes and data handling without writing any code.

Starting at --
Free Trial NO FREE TRIAL

Quick Comparison

Feature Applied Epic Decisions
Website appliedsystems.com decisions.com
Pricing Model Custom Custom
Starting Price Custom Pricing Custom Pricing
FREE Trial ✘ No free trial ✘ No free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment saas mobile saas on-premise
Integrations Microsoft Outlook Microsoft Excel Applied Pay Applied CSR24 Applied Ivans DocuSign Salesforce Salesforce Microsoft Dynamics SharePoint SQL Server Oracle SAP Slack DocuSign Amazon S3 Active Directory
Target Users small-business mid-market enterprise mid-market enterprise
Target Industries insurance finance healthcare insurance
Customer Count 0 0
Founded Year 1983 2010
Headquarters University Park, USA Virginia Beach, USA

Overview

A

Applied Epic

Applied Epic is a versatile management platform designed to help your insurance agency handle all its operations from a single, integrated interface. You can manage multiple lines of business, including P&C and benefits, while keeping your data organized across different office locations. The software automates your back-office tasks and standardizes workflows, so your team spends less time on manual data entry and more time focusing on client relationships.

You can access the platform through a web browser, giving your team the flexibility to work from anywhere while maintaining a consistent view of customer information. It integrates your sales pipeline, policy management, and financial accounting into one system, eliminating the need for disconnected tools. Whether you are a small local agency or a large enterprise with global operations, the platform scales to meet your specific growth needs.

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Decisions

Decisions is a no-code automation platform designed to help you build complex business processes without writing a single line of code. You can create sophisticated workflows, integrate disparate data sources, and manage intricate business rules through a purely visual interface. It is built for organizations that need to bridge the gap between IT requirements and business operations, allowing you to deploy enterprise-grade applications rapidly.

You can use the platform to automate everything from simple task assignments to high-volume financial transactions or healthcare compliance checks. It scales effectively for mid-market and enterprise companies that require high reliability and security. By using its drag-and-drop designers, you reduce your reliance on specialized coding resources and speed up your digital transformation projects significantly.

Overview

A

Applied Epic Features

  • Omnichannel Service Connect with your clients through their preferred channels including text, email, and a dedicated self-service portal.
  • Integrated Benefits Manage your employee benefits and P&C business in one place to gain a full view of your customers.
  • Automated Workflows Standardize your agency processes with pre-built workflows that ensure your team never misses a critical renewal or task.
  • Sales Pipeline Management Track your opportunities from lead to close with integrated CRM tools designed specifically for insurance professionals.
  • Document Management Store and organize all your policy documents and client communications directly within the relevant client record.
  • Advanced Reporting Analyze your agency's performance with customizable reports that help you identify growth opportunities and track employee productivity.
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Decisions Features

  • No-Code Workflow Designer. Build end-to-end business processes visually using a drag-and-drop interface that handles everything from simple tasks to complex logic.
  • Business Rules Engine. Manage complex decision logic separately from your workflows so you can update business policies instantly without changing your entire process.
  • Visual Form Builder. Create responsive user interfaces and data entry forms that look great on any device using simple drag-and-drop components.
  • Data Integration Toolkit. Connect to any database, web service, or legacy system with pre-built connectors to ensure your data flows where you need it.
  • Graphical Reporting. Monitor your process performance in real-time with customizable dashboards and reports that help you identify and fix operational bottlenecks.
  • REST API Generation. Turn any workflow or rule you create into a reachable API endpoint automatically to connect with your existing software stack.

Pricing Comparison

A

Applied Epic Pricing

D

Decisions Pricing

Pros & Cons

M

Applied Epic

Pros

  • Highly customizable to fit unique agency workflows
  • Comprehensive reporting provides deep business insights
  • Excellent document storage and retrieval capabilities
  • Strong integration with other Applied Systems products

Cons

  • Significant learning curve for new staff members
  • Initial setup and configuration can be time-consuming
  • Higher price point compared to basic management tools
A

Decisions

Pros

  • Extremely flexible platform handles almost any complex business logic
  • Visual debugger makes finding and fixing process errors very simple
  • Excellent customer support and active community for technical help
  • Seamless integration capabilities with various third-party databases and tools

Cons

  • Initial learning curve is steep due to the platform's depth
  • Documentation can sometimes lag behind the latest feature releases
  • Requires significant server resources for high-volume on-premise deployments
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