Applied Epic
Applied Epic is a comprehensive browser-based agency management system that provides independent insurance agencies with a single platform to manage every role, location, and line of business efficiently.
Salesforce
Salesforce is a comprehensive customer relationship management platform that helps you manage sales, service, marketing, and commerce activities in a single unified system to grow your business effectively.
Quick Comparison
| Feature | Applied Epic | Salesforce |
|---|---|---|
| Website | appliedsystems.com | salesforce.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $25/month |
| FREE Trial | ✘ No free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1983 | 1999 |
| Headquarters | University Park, USA | San Francisco, USA |
Overview
Applied Epic
Applied Epic is a versatile management platform designed to help your insurance agency handle all its operations from a single, integrated interface. You can manage multiple lines of business, including P&C and benefits, while keeping your data organized across different office locations. The software automates your back-office tasks and standardizes workflows, so your team spends less time on manual data entry and more time focusing on client relationships.
You can access the platform through a web browser, giving your team the flexibility to work from anywhere while maintaining a consistent view of customer information. It integrates your sales pipeline, policy management, and financial accounting into one system, eliminating the need for disconnected tools. Whether you are a small local agency or a large enterprise with global operations, the platform scales to meet your specific growth needs.
Salesforce
Salesforce is a cloud-based platform designed to help you close deals faster and manage customer relationships with precision. Instead of scattered spreadsheets, you get a centralized hub where you can track every interaction, lead, and opportunity across your entire organization. You can customize the interface to match your specific sales process, ensuring your team stays focused on the most promising prospects while automating the busy work that slows them down.
The platform scales with your ambitions, offering specialized tools for small businesses and global enterprises alike. You can use it to forecast revenue, manage customer support tickets, and run targeted marketing campaigns all from one login. By connecting your sales, service, and marketing teams, you ensure everyone has a 360-degree view of your customers, helping you provide personalized experiences that drive long-term loyalty and growth.
Overview
Applied Epic Features
- Omnichannel Service Connect with your clients through their preferred channels including text, email, and a dedicated self-service portal.
- Integrated Benefits Manage your employee benefits and P&C business in one place to gain a full view of your customers.
- Automated Workflows Standardize your agency processes with pre-built workflows that ensure your team never misses a critical renewal or task.
- Sales Pipeline Management Track your opportunities from lead to close with integrated CRM tools designed specifically for insurance professionals.
- Document Management Store and organize all your policy documents and client communications directly within the relevant client record.
- Advanced Reporting Analyze your agency's performance with customizable reports that help you identify growth opportunities and track employee productivity.
Salesforce Features
- Opportunity Management. Track every detail of your deals and see exactly where they stand in your sales pipeline at any moment.
- Contact Management. Maintain a complete history of customer interactions and social media insights to build stronger, more personalized relationships.
- Sales Forecasting. Predict future revenue with real-time data so you can make informed decisions about your business growth and strategy.
- Process Automation. Automate complex business processes with drag-and-drop tools to save time and reduce manual data entry errors.
- Mobile App. Update records, view dashboards, and respond to leads from your phone while you are traveling or between meetings.
- Custom Reports. Create visual dashboards that show your team's performance and key business metrics with just a few clicks.
Pricing Comparison
Applied Epic Pricing
Salesforce Pricing
- Simplified setup and onboarding
- Lead and account management
- Email integration with Gmail/Outlook
- Basic reporting and dashboards
- Mobile app access
- Built-in walkthroughs
- Everything in Starter, plus:
- Collaborative forecasting
- Quote and order management
- Customizable reports and dashboards
- Contract management
- Developer sandbox
Pros & Cons
Applied Epic
Pros
- Highly customizable to fit unique agency workflows
- Comprehensive reporting provides deep business insights
- Excellent document storage and retrieval capabilities
- Strong integration with other Applied Systems products
Cons
- Significant learning curve for new staff members
- Initial setup and configuration can be time-consuming
- Higher price point compared to basic management tools
Salesforce
Pros
- Extremely high level of customization for complex workflows
- Massive ecosystem of third-party apps and integrations
- Comprehensive mobile app for managing sales on the go
- Strong reporting capabilities for deep data analysis
- Scales effortlessly from small teams to global enterprises
Cons
- Significant learning curve for new administrators
- Pricing can become expensive as you add features
- Initial setup often requires a dedicated consultant
- Interface can feel cluttered due to many features