ArbPro
ArbPro is a specialized business management software designed for arborists and tree care professionals to streamline quoting, scheduling, invoicing, and mapping workflows from the office or the field.
ServiceMax
ServiceMax is a comprehensive field service management platform that helps you transform your service operations through asset-centric tools, mobile technician support, and real-time data visibility to maximize equipment uptime.
Quick Comparison
| Feature | ArbPro | ServiceMax |
|---|---|---|
| Website | arbprosoftware.com | servicemax.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $45/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2007 |
| Headquarters | Newbury, UK | Pleasanton, USA |
Overview
ArbPro
ArbPro is a dedicated management platform built specifically for the tree care industry. You can move away from paper-based systems by centralizing your entire workflow—from initial site surveys and GPS-based tree mapping to professional quoting and automated invoicing. The software helps you maintain a clear overview of your team's schedule and project status in real-time.
You can manage your business from anywhere using the integrated mobile app, which allows your field teams to access job details and capture site data without an internet connection. By automating repetitive administrative tasks and providing clear visual maps of client assets, you can reduce office overhead and provide a more professional experience for your customers.
ServiceMax
ServiceMax helps you manage the entire lifecycle of your field service operations with a focus on the assets you maintain. Instead of just tracking appointments, you can monitor complex equipment history, manage warranties, and optimize parts inventory from a single interface. It bridges the gap between your back office and your field technicians, ensuring everyone has the data they need to fix equipment correctly the first time.
You can streamline your scheduling with automated dispatch tools and empower your technicians with a robust mobile app that works even without an internet connection. The platform is designed for mid-market and enterprise companies in asset-heavy industries like manufacturing, medical devices, and energy. By centralizing your service data, you can move from reactive repairs to proactive maintenance strategies that keep your customers' operations running smoothly.
Overview
ArbPro Features
- GPS Tree Mapping Plot individual trees on interactive maps using GPS coordinates to track survey data and maintenance history for every asset.
- Mobile Field App Access job details, record site notes, and capture customer signatures on-site even when you are working in remote areas without signal.
- Automated Quoting Generate professional, branded PDF quotes instantly from the field and send them to clients for immediate digital approval.
- Drag-and-Drop Scheduling Organize your crews with a visual calendar that lets you assign teams to jobs and update schedules with simple movements.
- Invoicing & Payments Convert completed jobs into invoices with one click and sync your financial data directly with popular accounting platforms.
- Client CRM Store all your customer contact details, site history, and communication logs in a single searchable database for better relationship management.
ServiceMax Features
- Asset 360. Get a complete view of every piece of equipment you service, including its full maintenance history, warranty status, and parts usage.
- Service Board. Schedule and dispatch your technicians visually with drag-and-drop tools that match the right skills to the right job automatically.
- ServiceMax Go. Empower your field technicians with a native mobile app that provides offline access to work orders, manuals, and customer data.
- Work Order Management. Track every service request from initial contact to final invoice while capturing digital signatures and photos directly in the field.
- Entitlements & Warranties. Verify coverage instantly to ensure you never give away free service and always bill correctly for parts and labor.
- Inventory & Parts. Manage your trunk stock and warehouse levels in real-time so your technicians always have the right parts for every repair.
Pricing Comparison
ArbPro Pricing
- Full administrative access
- Quote and invoice generation
- Advanced scheduling tools
- Comprehensive reporting
- Accounting software integrations
- Full CRM functionality
- Everything in Office, plus:
- Mobile app access
- Offline data synchronization
- GPS tree mapping tools
- On-site signature capture
- Site photo uploads
ServiceMax Pricing
Pros & Cons
ArbPro
Pros
- Industry-specific features tailored exactly for arborists
- Excellent offline capabilities for remote field work
- Highly responsive customer support team
- Simplifies complex tree mapping and surveying tasks
Cons
- Initial setup requires time for data migration
- User interface feels slightly dated compared to modern apps
- Limited customization for very niche report types
ServiceMax
Pros
- Deep integration with Salesforce ecosystem provides seamless data flow
- Excellent offline mobile capabilities for remote job sites
- Highly customizable workflows to match complex business processes
- Comprehensive asset tracking improves first-time fix rates
- Strong reporting tools for analyzing technician productivity
Cons
- Significant time investment required for initial implementation
- Learning curve can be steep for non-technical users
- Higher price point compared to basic scheduling tools
- Requires dedicated admin resources for complex configurations