Arrows
Arrows is a customer onboarding software designed for HubSpot users to create collaborative action plans, automate task tracking, and accelerate time-to-value for new customers during the post-sale transition.
Moxo
Moxo provides a client interaction hub that helps you streamline external workflows through secure messaging, document exchange, digital signatures, and video meetings in one unified, branded portal.
Quick Comparison
| Feature | Arrows | Moxo |
|---|---|---|
| Website | arrows.to | moxo.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $500/month | $100/month |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2020 | 2012 |
| Headquarters | New York, USA | Cupertino, USA |
Overview
Arrows
Arrows is a specialized onboarding platform built specifically to run inside your HubSpot CRM. It helps you bridge the gap between closing a deal and achieving long-term customer success by replacing messy spreadsheets and buried email threads with high-visibility customer facing plans. You can create structured checklists that guide your customers through every milestone of their setup process without forcing them to create new accounts or learn complex software.
The platform syncs every customer interaction directly back to your HubSpot deals or tickets, ensuring your internal team always knows exactly where a project stands. By providing a clear, branded interface for your clients, you reduce friction and professionalize your handoff process. It is ideal for B2S SaaS companies and service providers who already use HubSpot and want to scale their onboarding operations while maintaining a personal touch.
Moxo
Moxo helps you manage the entire lifecycle of client interactions within a secure, private digital hub. Instead of chasing approvals across fragmented email threads and disconnected apps, you can coordinate complex processes like client onboarding, account servicing, and project management from a single branded interface. You can automate routine touchpoints and ensure every stakeholder stays aligned throughout the service delivery process.
The platform is specifically designed for high-touch industries like financial services, legal, healthcare, and real estate where security and professional branding are non-negotiable. You can deploy your own custom-branded mobile and web apps, providing your clients with a seamless professional experience while your team maintains full visibility and control over every active workflow.
Overview
Arrows Features
- HubSpot Native Integration Manage your entire onboarding process directly inside HubSpot deals and tickets so your team never has to switch tabs.
- Customer Action Plans Create branded, collaborative checklists that show your customers exactly what they need to do next to get started successfully.
- Automated Task Reminders Set up automated nudges to remind customers of pending tasks, ensuring your projects stay on schedule without manual follow-up.
- Real-time Data Sync Sync every task completion and milestone update to HubSpot properties to trigger powerful internal workflows and reporting.
- File Upload Requests Collect necessary documents and assets from your customers directly within their action plan for a centralized, organized handoff.
- Onboarding Health Reporting Identify at-risk accounts instantly by tracking progress velocity and engagement levels across all your active onboarding projects.
Moxo Features
- Branded Client Portals. Create a professional digital presence with custom-branded web and mobile apps that mirror your corporate identity.
- Flow Templates. Automate multi-step client processes like onboarding and renewals using pre-built templates to ensure consistent service delivery.
- Secure Messaging. Communicate with clients in real-time through encrypted messaging that keeps sensitive business conversations private and organized.
- Digital Signatures. Collect legally binding signatures on contracts and forms directly within the portal to eliminate printing and scanning.
- Document Collaboration. Share, review, and annotate documents with your clients in a secure environment with full version control.
- Video Meetings. Host high-quality video conferences and screen sharing sessions without requiring your clients to download external software.
Pricing Comparison
Arrows Pricing
- Unlimited participants
- Unlimited active plans
- HubSpot data sync
- Branded customer portal
- Template library
- Email support
- Everything in Growth, plus:
- Advanced HubSpot syncing
- Custom domain (White-labeling)
- Multiple brand support
- Priority support
- Dedicated success manager
Moxo Pricing
- 10 internal users included
- 100 client users included
- Secure messaging and files
- Digital signatures
- Standard Moxo branding
- Basic workflow templates
- Everything in Starter, plus:
- 50 internal users included
- 500 client users included
- Custom branding and domain
- Advanced workflow automation
- Priority email support
Pros & Cons
Arrows
Pros
- Deepest HubSpot integration available on the market
- No login required for customers increases task completion
- Clean and professional interface builds client trust
- Reduces manual work through powerful workflow automations
Cons
- Only works for teams using HubSpot CRM
- Higher starting price point than generic task tools
- Requires initial time investment to map HubSpot properties
Moxo
Pros
- Consolidates multiple communication tools into one portal
- Professional mobile app experience for end clients
- Strong security features meet strict compliance standards
- Automated workflows reduce manual follow-up tasks
Cons
- Higher starting price point than basic tools
- Initial setup of complex flows takes time
- Interface can feel busy for first-time users