athenahealth
athenahealth provides a cloud-based electronic health record and practice management solution designed to help medical groups improve clinical workflows, accelerate collections, and enhance the overall patient experience through integrated technology.
eClinicalWorks
eClinicalWorks provides a unified cloud-based electronic health record and practice management solution designed to streamline clinical workflows, patient engagement, and financial outcomes for healthcare providers worldwide.
Quick Comparison
| Feature | athenahealth | eClinicalWorks |
|---|---|---|
| Website | athenahealth.com | eclinicalworks.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $449/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1997 | 1999 |
| Headquarters | Watertown, USA | Westborough, USA |
Overview
athenahealth
athenahealth offers a comprehensive suite of cloud-based tools designed to help you run a more efficient and profitable medical practice. You can manage clinical records, streamline your front-office tasks, and handle complex medical billing all within a single, integrated ecosystem. The platform focuses on reducing your administrative burden by automating documentation and providing real-time insights into your practice's financial health.
By connecting you to a massive network of healthcare providers and payers, the software helps you coordinate care more effectively and close gaps in patient treatment. You can engage patients through a modern portal, offer telehealth visits, and manage population health initiatives. It is built to scale with your needs, whether you operate a small independent clinic or a large multi-specialty health system.
eClinicalWorks
eClinicalWorks gives you a comprehensive platform to manage every aspect of your healthcare practice in one place. You can document patient encounters with ease using specialized templates, manage complex billing cycles, and coordinate care across different settings. The system is designed to reduce the administrative burden on your staff, allowing you to focus more on patient care rather than paperwork.
Beyond clinical documentation, you can enhance your patient experience through integrated portals, automated reminders, and telehealth capabilities. Whether you run a small independent clinic or a large multi-specialty health center, the software scales to meet your specific volume and regulatory requirements. You can access your data securely from any device, ensuring your practice remains mobile and responsive to patient needs.
Overview
athenahealth Features
- athenaClinicals EHR Document patient encounters faster with intuitive workflows and mobile access that let you focus on the patient instead of the screen.
- athenaCollector Billing Boost your revenue with automated claim scrubbing and a rules engine that catches coding errors before they lead to denials.
- Patient Engagement Portal Give your patients the ability to book appointments, pay bills, and message your team securely from any device at any time.
- athenaTelehealth Conduct virtual visits directly within your clinical workflow, making it easy to see patients remotely without switching between different apps.
- Epocrates Integration Access trusted clinical decision support and drug information directly at the point of care to ensure safe and accurate prescribing.
- Population Health Tools Identify at-risk patient groups and track quality metrics across your entire patient base to improve long-term health outcomes.
eClinicalWorks Features
- Intelligent Documentation. Use customizable templates and voice-recognition compatibility to document patient visits faster and with higher clinical accuracy.
- Healow Patient Engagement. Connect with your patients through a dedicated app where they can book appointments, view lab results, and message you.
- Revenue Cycle Management. Track every dollar with automated billing tools that identify coding errors and help you get paid faster by insurers.
- Integrated Telehealth. Conduct virtual visits directly within your EHR workflow, making it simple to provide care to patients from their homes.
- Population Health Tools. Analyze your patient data to identify gaps in care and manage chronic conditions across your entire patient population.
- Interoperability Network. Exchange patient records instantly with other hospitals and providers through the CommonWell and Carequality networks.
Pricing Comparison
athenahealth Pricing
eClinicalWorks Pricing
- Electronic Health Record
- e-Prescribing
- Patient Portal
- Interoperability features
- Standard clinical templates
- Everything in EHR Only, plus:
- Full Practice Management
- Medical Billing features
- Scheduling and Registration
- Referral Management
Pros & Cons
athenahealth
Pros
- Cloud-based access allows you to work from anywhere
- Regular automatic updates keep you compliant with regulations
- Strong billing rules engine reduces denied insurance claims
- Integrated patient portal improves communication and satisfaction
Cons
- Pricing model can be expensive for high-revenue practices
- Learning curve for navigating complex clinical templates
- Customer support response times can vary during peak hours
eClinicalWorks
Pros
- Extensive customization options for different medical specialties
- Strong interoperability for sharing records with external providers
- Comprehensive patient portal improves communication and engagement
- Reliable cloud-based access from mobile devices and tablets
Cons
- Significant learning curve due to deep feature set
- Customer support response times can be inconsistent
- Initial setup and implementation requires substantial time