Audiense
Audiense is an audience intelligence platform that helps you identify, understand, and engage with specific segments of people by analyzing social data and cultural insights.
Omnisend
Omnisend is an omnichannel marketing automation platform designed for e-commerce businesses to increase sales through integrated email, SMS, and push notification campaigns across the entire customer journey.
Quick Comparison
| Feature | Audiense | Omnisend |
|---|---|---|
| Website | audiense.com | omnisend.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2014 |
| Headquarters | London, UK | London, UK |
Overview
Audiense
Audiense helps you move beyond basic demographics to understand the cultural forces driving your audience. By analyzing social connections and interests, you can identify specific segments that matter most to your brand. You can use these insights to build better marketing personas, improve your ad targeting, and discover the influencers who actually hold sway over your potential customers.
The platform is divided into two main solutions: Insights and Connect. You can use Insights to dive deep into audience segmentation and cultural affinity, while Connect provides tools for community management and automated Twitter marketing. Whether you are a solo consultant or part of a global agency, the software helps you make data-driven decisions about where to spend your budget and how to craft messages that truly resonate.
Omnisend
Omnisend is an email and SMS marketing automation platform built specifically for e-commerce brands. You can move beyond basic newsletters by creating personalized customer journeys that combine email, SMS, and push notifications into a single automated workflow. The platform integrates directly with major e-commerce stores to track customer behavior and trigger messages based on real-time shopping data.
You can recover lost revenue with abandoned cart sequences, welcome new subscribers, and reward your best customers with automated loyalty workflows. The platform is designed for growing online stores that need sophisticated automation without the complexity of enterprise-level tools. You get access to pre-built automation templates and a drag-and-drop editor that makes creating professional campaigns fast and intuitive.
Overview
Audiense Features
- Audience Segmentation Group your audience based on shared interests and social connections to create highly personalized marketing campaigns.
- Cultural Insights Discover the unique affinities, media habits, and personality traits that define your specific audience segments.
- Influencer Identification Find the real influencers who impact your target segments rather than just looking at high follower counts.
- Lookalike Modeling Identify new audiences that mirror your best customers to expand your reach with high-conversion potential.
- Community Management Manage your Twitter presence with advanced filtering, sorting, and bulk actions to grow your following efficiently.
- Competitor Analysis Analyze your competitors' followers to understand their strategy and identify gaps in your own market approach.
Omnisend Features
- Omnichannel Workflows. Combine email, SMS, and push notifications into a single automated sequence to reach customers on their preferred channels.
- E-commerce Segmentation. Target your audience based on their shopping behavior, purchase history, and campaign engagement to send more relevant offers.
- Product Picker. Drag and drop products directly from your online store into your emails to save time on manual formatting.
- Automated Split Testing. Test different subject lines or content variations within your automated workflows to see what drives the most sales.
- Dynamic Discount Codes. Generate and send unique, single-use discount codes automatically to prevent coupon abuse and track individual redemptions.
- Visual Automation Builder. Map out your entire customer journey with an intuitive drag-and-drop interface that requires no coding or technical skills.
Pricing Comparison
Audiense Pricing
- Basic community management
- Limited audience insights
- Twitter marketing tools
- Basic reporting
- Single user access
- Everything in Free, plus:
- Advanced community filtering
- Chatbot builder for DMs
- Detailed follower analytics
- Competitor benchmarking
- Custom audience exports
Omnisend Pricing
- Reach up to 250 contacts
- 500 emails per month
- Up to 60 SMS messages
- 500 web push notifications
- Professional email templates
- Pre-built automations
- Everything in Free, plus:
- Unlimited emails
- Up to 3,933 SMS messages
- Advanced reporting
- 24/7 priority support
- Customer success manager
Pros & Cons
Audiense
Pros
- Deep segmentation capabilities beyond basic demographics
- Excellent for identifying niche micro-influencers
- Intuitive visualizations of complex social data
- Strong integration with Twitter for community management
Cons
- Heavy focus on Twitter data limits platform breadth
- Steep learning curve for advanced insight reports
- High price jump for the full Insights package
Omnisend
Pros
- Deep integration with Shopify and BigCommerce
- Easy to set up complex automations
- Excellent customer support available 24/7
- Consolidated reporting for email and SMS
Cons
- SMS credits can become expensive
- Limited design flexibility in some templates
- Learning curve for advanced segmentation rules